Service Manager Jobs

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Service Manager

Digicel

> Primary objective of the job: The Head of Service Management is responsible for leading the Service Management function to ensure high customer retention, service excellence ...

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Assistant Manager-Service Desk & Operations

VM Group

Job Summary: Manage the performance of services to team members ensuring that service levels ... , and that standards and processes are followed to provide effective customer service and meet ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

regions and time zones. The Role We’re hiring an experienced Technical Service Delivery Manager ... support environments. Our Service Delivery Managers serve as account owners, balancing client expectations ...

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CUSTOMER SERVICE REPRESENTATIVE

Modern Electrical Supplies Limited

Reports. 8. Any other related duties required by your supervisor and manager. Customer Service ... regarding products and service; suggest information about products and services. 3. Inform customers ...

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Customer Service Associate

Pinnacle Insurance Brokers

with the supervision of the Retail Manager. Responsible through the direction of the Retail Manager and our Operations and General Manager for the dispatching of Renewal terms, client contact/reminders in keeping ...

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Customer Service Officer (GMG/AM2)

Nutrition Products Ltd

Customer Service Manager with report on complaints received and outcomes ¨ Maintain accurate ... as may be determined by the Customer Service Manager within the scope of work. Required Competencies ...

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Manager

Petro Mart Ltd

Manager – Convenience Store & Gas Bar Petro Mart Limited is seeking a hands-on, results-oriented Manager to lead the daily operations of our Convenience Store & Gas Bar. The successful candidate ...

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SPA MANAGER

TCM group

SPA MANAGER To work in an environment that offers rejuvenation of the mind, body and spirit ... to motivate the team to meet the company’s monthly service and retail sales goals. - Have a well groomed ...

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SALES MANAGER

Blinds Designs Limited

Sales Manager – Blinds Designs Limited Ensure all customer appointments are scheduled efficiently ... At least 2 years’ experience in Sales or as a Sales Manager preferably in Retail or Manufacturing ...

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General Manager

Silversands Grenada

vendor relationships, and addressing guest feedback to enhance service delivery. The General Manager ... , and recognition. This enables our engaged team to deliver uncompromising service and expertise ...

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Assistant Manager

Summary The Assistant Manager position is a hands-on position which involves actively overseeing the day-to-day operations of a fuel service station located in East Trinidad and working directly ...

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Restaurant Manager

Joni Gaye Cawley & Associates

A popular chain of quick-service restaurants is seeking an experienced and motivated Manager ... RESPONSIBILITIES Restaurant Operations & Leadership Support the Restaurant Manager in overseeing daily ...

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BAR MANAGER

Azul Beach Resort (KMS Jamaica Limited)

and supervise the service sequences at the various bars of the hotel, according to their characteristics and service schedules. To verify the fulfillment of the presentation, hygiene, preparation ...

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Sales Manager

F&E Energy Limited

Sales Manager F&E Energy is a small company poised for growth, committed to becoming Jamaica’s leading distributor and service provider of alternative and backup energy solutions. We specialize ...

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Reservations Manager

Apes Hill

The Reservations Manager is responsible for ensuring and maintaining high levels of service ... and acknowledges all guests. Manages all associates within the team to ensure that the service ...

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Sales Manager

Digicel

sales culture while working in close partnership with the Service Manager to deliver a seamless ... >Partner closely with the Service Manager to ensure alignment between growth, retention, and service ...

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Store Manager

BDO Eastern Caribbean

JOB VACANCY STORE MANAGER Our client, a medium sized business operating in the retail of food and beverage, is seeking to recruit and retain a qualified individual for the position of Store Manager ...

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Sales Manager

. The Sales Manager will be responsible for overseeing daily sales operations, training, coaching ... in a managerial or supervisory role. Excellent communication, negotiation and customer service skills ...

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Sales Manager

CORE FUNCTION The Sales Manager is responsible for developing and executing strategic sales plans ... ’s Permit. REQUIRED SKILLS / PHYSICAL REQUIREMENTS Excellent interpersonal, customer service ...

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Sales Manager

National Shoe and Occupational Solutions Limited - NATCO

SALES MANAGER SCOPE The incumbent has responsibility for the management of the company's corporate ... of Customer-Centric Service and nurturing the company’s customer relationships. RESPONSIBILITIES ...

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Wealth Manager

ANSA McAL Group of Companies

Wealth Manager Position Summary Responsible for the acquisition, maintenance, and retention ... a superior level of service to these clients. Key Accountabilities Provides superior quality service ...

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Security Manager

Royalton Hotels & Resorts

The Security Manager is responsible for: Develop, implement, and oversee the annual security ... , Barbados Fire Service , and other relevant governmental authorities. Lead preparedness and response ...

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Warehouse Manager

The Business and Employment Centre

Job Title : Warehouse Manager Job Responsibilities: Warehouse Operations Management: • Oversee ... . • Escalate disciplinary matters to HR or the Office Manager as needed. Health, Safety, and Compliance ...

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Maintenance Manager

Eve Anderson Recruitment Ltd

Job Summary The Maintenance Manager is responsible for leading and managing all maintenance ... food and beverage manufacturing environment. The Maintenance Manager will supervise maintenance ...

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Bakery Manager

Lydford Logistics Ltd

Lydford Logistics Ltd. is seeking an exceptional Bakery Manager to lead the development and management of a high-volume centralized bakery facility serving Jamaica’s growing food service sector ...

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Audit Manager

EY Caribbean

seeking a qualified candidate for excellent career and leadership opportunities as Assurance Manager ... members, and enhance service delivery Generate new business opportunities Stay informed of general ...

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Warehouse Manager

Aventa

warehouse budgets, systems, and continuous improvement initiatives Ensure high service levels ... Key Responsibilities Lead all receiving, storage, picking, dispatch, and distribution operations ...

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HR Manager

Regency Recruitment and Resources Limited

Implement and manage employee self-service portals Integrate HR systems with payroll and other business ... ; conform to dress code Seeks feedback to fully understand tasks CUSTOMER SERVICE SKILLS: Handles ...

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Commercial Manager

Rubis

and to be an agent of change Customer Service Management Excellent problem solving and analytical skills ... Job Summary Reporting to the Managing Director, the successful candidate will be responsible ...

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Assistant Lounge Manager

AC Hotel Kingston

Assistant Lounge Manager Reporting to the AC Lounge Manager, the incumbent provides support to the Lounge operations, especially the Bar. Duties and Responsibilities: Support the AC Lounge Manager ...

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Sales Account Manager

HRC Associates

or when assigned by Sales Manager. Submit credit requests to Customer Service in a timely manner. Work closely ... of Sales Account Manager. JOB SUMMARY The Sales Account Manager will lead the drive to grow ...

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Regional Retail Manager

CORE FUNCTION The Regional Retail Manager will oversee and coordinate all retail activities in an assigned region. REPORTING AND ORGANIZATIONAL RELATIONSHIPS Reports to: Retail Operations Manager ...

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Bar Manager/Mixologist

F.O.J Museum and Event Center

systems, workplace culture, and service standards. Each department will play a direct role ... in these roles. Position Overview The Bar Manager will be responsible for overseeing the daily operations ...

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Assistant Store Manager

Dwellings Group

Job Title: Assistant Store Manager Organisation: Dwellings Home Location: Dwellings – All Locations Reports To: Country Manager Job Description Dwellings Home is seeking a dynamic ...

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Manager, Business Banking

CIBC Caribbean

The Manager, Business Banking is responsible for managing a portfolio of primarily contains business banking customers. The Manager is responsible for sales and service under the business banking ...

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Shift Manager (Mandeville)

Island Grill

—this is your opportunity to grow. About the Role Reporting to the Restaurant Manager, this leadership role will provide ... , efficient thru-put and great customer service coordinate and control the daily operational processes ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

Position Title: Assistant Store Manager Location: Mandeville Department: Operations Reports to: Store Manager This Position is in Mandeville POSITION PURPOSE: To assist with store operations ...

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Parts Manager (Sint Maarten)

, stock accuracy, and obsolescence. Reporting directly to the CEO, the Parts Manager leads and develops a sizable team, driving operational efficiency, accountability, and high service standards across ...

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Assistant General Manager

Joni Gaye Cawley & Associates

: Assistant General Manager – GK Life The Assistant General Manager will lead business development, underwriting, and operations, while serving as a key strategic partner to the General Manager. Key ...

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OPERATIONS MANAGER, ROOMS DIVISION

Sandals Resorts International

, and fulfilling lives. ” OPERATIONS MANAGER, ROOMS DIVISION The successful candidate ... the established service standard across the group of resorts. Specific requirements/duties of the position ...

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Internal Audit Manager IT

The Hive-Careers

Location: Caribbean (Remote) The Audit Manager, Information Technology plans and manages assigned ... timelines. About us Maintaining the delivery of exceptional service to our clients requires teamwork ...

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Retail Stores Manager (Guyana)

Favio

the Stores to a full retail paint and accessories facility offering quality service to customers, and to be the leading centre for coating information, service and related products in Guyana. Account ...

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Project Manager (Ref DISH)

KPMG Jamaica (JESS)

United States (“the Client”). ​ JOB SUMMARY: The Project Manager is responsible for managing multiple ... within the approved budget and schedule. ​ ​ JOB RESPONSIBILITIES Service Delivery ​ Responsible ...

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Business Manager (Healthcare Sector)

Eve Anderson Recruitment Ltd

, patient experience, service provider and supplier/vendor relationships, etc.) of the day-to-day ... Obsession for outstanding customer service! ...

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Sr. Operations Manager

Etech Global Services LLC

Sr. Operations Manager Role Overview: Manages sales activities of assigned programs and campaigns ... sales forecasting activities and sets performance goals accordingly. Works closely with Vendor manager ...

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Information Technology Manager

Eve Anderson Recruitment Ltd

a highly skilled Information Technology Manager to oversee the organization’s technology ... . Vendor Management Manage relationships with external IT vendors and service providers. Ensure third ...

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Manager- Client Experience

VM Group

Job Summary To develop and implement service strategies towards the achievement of the company’s ... performance service oriented work environment that support the company’s mission, vision, core values ...

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Group Commercial Manager

Smart Mobile Solutions

companies to small startups— simplify their technology needs. We are a full-service ICT Company ... Commercial Manager to join our Sales Team! The Group Commercial Manager is a member of the leadership team ...

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Retail Branch Manager

To securely open and close the store ensuring the hours of operation are in compliance with the company’s regulations. Manages the daily activities of the store and delegate the necessary duties ...

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Claims Manager - St. Maarten

NAGICO Insurances

. This role combines hands-on technical expertise with leadership, quality control, customer service excellence, and operational efficiency. The Claims Manager ensures compliance with company policies ...

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Assistant Branch Manager - Courts Mandeville

Unicomer (Jamaica) Ltd.

PURPOSE: The purpose of this position is to assist and support the Branch/Relief Branch Manager ... . The Assistant Branch Manager will help to ensure that sales targets are exceeded, while consistently ...

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Project Manager (Ref GBS) (JESS)

KPMG Jamaica (JESS)

Project Manager (REF: GBS) Join Our Dynamic Team as a Project Manager! Are you a seasoned Project Manager with a passion for driving success and innovation? KPMG Jamaica's Transformation Enablement ...

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1. Country Manager 2. Senior Manager-Operations, Kingston Jamaica

Acerh Caribe Jamaica Ltd

1) Country Manager Overview: Will be responsible for managing the Application Unit, ensuring ... resources, and driving performance to meet organizational goals and service standards. Education ...

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EPMO Lead - Program Manager

Telecommunications Services of Trinidad and Tobago Limited

of: EPMO Lead – Program Manager JOB SUMMARY Manages programs and projects across the full lifecycle ... across assigned programs. Monitor suppliers/contractors for a given program through established Service ...

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Audit Manager (St. Lucia)

Favio

to continually learn, share knowledge with team members, and enhance service delivery. • Generate ... Overview: Our client is one of the world's leading professional services firms. Due to growth ...

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Branch Manager (GUYANA)

Movie Towne

are submitted according to company requirements. Ensure a standard of customer service synonymous ... Responsibilities: To oversee daily business operations across all departments. To develop ...

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Assistant Manager - Medical Examination Services

Sagicor Group Jamaica Ltd.

Services team in the capacity of: Assistant Manager - Medical Examination Services Assist in the daily ... regulations and maintain standards of service that are in line with the company's goals and objectives ...

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Executive Assistant Manager - Food and Beverage

Silversands Grenada

Executive Assistant Manager – Food & Beverage Position Summary The Executive Assistant Manager ... , and full compliance with health and safety standards. Reporting directly to the General Manager ...

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Facilities Manager (Real Estate Sector)

Favio

monthly reviews of financial statements with the Department Manager. Maintain accurate records of all ... , negotiate, review, and manage service contracts. Ensure adherence to property rules by owners ...

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Assistant Branch Manager - Lucky Dollar - Morant Bay

Unicomer (Jamaica) Ltd.

PURPOSE: The purpose of this position is to assist and support the Branch/Relief Branch Manager ... . The Assistant Branch Manager will help to ensure that sales targets are exceeded, while consistently ...

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Deal Advisory Manager (KPMG CARICOM)

KPMG Caricom Business Services Limited

Manager. ​ ​ KEY RESPONSIBILITIES: Manages / coordinates all aspects of the engagement life cycle ... opportunities and builds long-term sustainable relationships to assist in growing the service line ...

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Inventory & Production Manager (Manufacturing Sector)

Favio

of inventory within the warehouse. Manage external service personnel contracted for delivery. Ensure ... Overview: Our client is a well-established regional group of companies which manufacture ...

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General Manager New Branded Hotel at Pegasus Guyana

Pegasus Hotel Guyana

of progressive leadership experience in full-service hotels Prior General Manager or senior ... Position Overview The General Manager (GM) is the senior leader of the X hotel, responsible ...

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Assistant Property/House Manager (Luxury Hospitality Sector)

Favio

. Due to growth, the Operations Manager is seeking a “right-hand” to be actively involved in the management ... in leading household operations when required. Support service, chef, and housekeeping teams ...

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IT Project Manager (Ref DDS) (JESS)

KPMG Jamaica (JESS)

firm KPMG United States ("the Client"). ​ JOB SUMMARY : The Project Manager is responsible to function as a project or program manager with overall responsibility for the successful planning, tracking ...

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Branch Manager - Lucky Dollar - Morant Bay

Unicomer (Jamaica) Ltd.

The Branch manager is responsible for overseeing the daily operations, sales, and personnel ... standards for customer service, store appearance, and optimal financial performance. The ideal ...

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Executive Manager, Human Resources and Talent Management

National Bank of Dominica Ltd

JOB DESCRIPTION - EXECUTIVE MANAGER, HUMAN RESOURCES AND TALENT MANAGEMENT The Executive Manager – Human Resources and Talent Manager is responsible for developing and executing human resource ...

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Field Sales Adjuster

Island Finance Trinidad & Tobago Ltd

' experience in sales and/or customer service MUST have access to a reliable vehicle ... profile of business from owner or manager Obtain any other evidence of field visit (business card ...

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Administrative Assistant

S.M. Jaleel & Company Limited

to provide essential administrative and customer service support to the General Manager. The incumbent will also act as a key point of contact within the Office of the General Manager ...

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Shift Supervisor (JAMAICA)

Starbucks

legendary customer service to all customers by acting with a customer comes first attitude ... up with baristas during the shift to ensure the delivery of legendary customer service for all customers ...

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D​i​s​p​a​t​c​h​e​r​

/service manager. ... Outlook, Word, and Excel. Excellent Customer Service. Effective time management. Ability to maintain ...

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Director of Sales with Administrative Responsibility

Pegasus Hotel Guyana

standards. This role is intended to develop into a General Manager position when the new tower ... heads to drive revenue, service quality, and operational readiness Provide leadership with a view ...

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Snr. Claims Associate - Non Motor

General Accident Insurance Company

Provide feedback to service providers/Brokers/Clients and make appropriate notes in 4D Appoint service ... on 4Ds Ensure timely updates to clients, provision of good customer service Ensure adequacy ...

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Junior Facilities & Project Officer – Internship

Joni Gaye Cawley & Associates

facilities to support efficient service delivery and customer satisfaction. Position Overview ... Facilities & Project Officer Intern will support the Facilities & Project Manager in overseeing maintenance ...

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INFORMATION SYSTEMS & TECHNOLOGY (IS&T) OFFICER

University of the Commonwealth Caribbean

of the ICT infrastructure of the University under the guidance and direction of the IS&T Manager ... acquisitions, software solutions and upgrades in accordance with instructions from the IS&T Manager ...

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AVP - Integrated Operations - Montego Bay

Guardsman Group

The Role To support the missions and objectives of the Area Manager (and Wider Group) with diligence and professionalism, ensuring regulatory compliance, delivery of superior service quality ...

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TECHNICIAN / LOGISTICS SUPERVISOR

Blinds Designs Limited

Technician / Logistics Manager – Blinds Designs Limited Oversee daily scheduling and logistics ... Strong customer service skills Excellent organizational skills Excellent time management skills Valid ...

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Senior People Services Officer

Marathon Insurance Brokers

: We are one of the largest insurance brokers in the Caribbean and operate the only full-service ... in which you will be required to function. GENERAL RESPONSIBILITIES: Reporting to the HR Manager ...

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Financial Advisor - Montego - Bay (Commission-Based)

Sagicor Group Jamaica Ltd.

Advisor – Montego Bay Branch Reporting to the Branch Manager, the successful candidates ... and provide value-added service. Academic Qualifications and Experience: Tertiary-level education ...

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Executive Chef

Margaritaville Caribbean

standard of service efficiency, sanitation and training. Assists General Manager in all facets ... R eports T o : AGM/ General Manager POSITION SUMMARY: Manages preparation and production of food ...

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Call Center Operations Supervisor

CARENET HEALTH HQ

productivity and quality standards while managing a high volume of service requests from providers ... and insights related to call escalations and client concerns to the Manager. Supervise day-to-day ...

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Technician (In-field vacancy for Trinidad & Tobago)

are satisfied with level of service provided. Promptly relays to supervisor or manager, any problems ... . Provides excellent service to customers and agents. Monitors and advises on maintenance activities ...

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ASSISTANT DIETITIAN

Western Regional Health Authority

with collaborating with the food service team to create menus for patients that are nutritionally balanced ... in food service operations Assisting with conducting basic patient nutrition education sessions ...

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Administrative Assistant/Receptionist

. Report writing and presentation skills. Excellent Customer Service. Sound verbal, written ... independently. Essential Duties and Responsibilities: Assists Human Resources manager ...

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Accounting Clerk

, according to the following criteria: Job Summary: Provides accounting support to Accounting Manager ... such as (QuickBooks, ACCPAC, etc.) and General Ledger system. Excellent Customer Service. Sound verbal ...

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Sales and Marketing Officer (Guyana Operations)

Eve Anderson Recruitment Ltd

service and offshore sectors. He/she will assist the company in meeting its goals through maximizing ... service whilst fostering strong client relationships. Service existing accounts, obtain and process ...

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Floor Supervisor - Kingston

Fontana Pharmacy

Position Title: Floor Supervisor Location: Kingston Department: Sales Reports to: Store Manager ... busy managing people and performing administrative tasks. The role of a floor manager is important ...

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Security Officer

Excellent Stores Limited

, employees and service providers. KEY RESPONSIBILITIES: Be visible at all times. Exercise excellent ... of customers, tenants, employees and service providers. Maintain surveillance and through excellent observant ...

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Head Chef - Based in Barbados

achieve the established standards within the agreed budgetary controls. Advise the General Manager on all ... practice throughout the kitchen. To assist the General Manager in budgeting ie., food cost/payroll ...

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Business Loan Officer

of service delivery. SPECIFIC DUTIES: Identify new and prospective clients and manage the retention ... brand awareness. Work closely with the Branch Manager to develop and execute strategies to grow ...

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Collection Agent - Montego Bay (WALK-IN) - ONSITE

ContactPoint 360

on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity ... . · Contact service providers by phone and email to troubleshoot issues with medical Bills & Records ...

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Contact Centre Agents

Island Routes

effectively by giving “world-class customer service” with the intent of client retention and maintaining ... or improvements to the attention of the business unit manager. Consistently maintain good attendance ...

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Administrative Assistant I

Central Bank of Trinidad & Tobago

. Answers and screens telephone calls to the Manager and provides assistance where possible; ensures that messages are communicated to the Manager. 2. Manages and maintains Manager’s calendar ...

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SALES REPRESENTATIVE - BATTERIES

Lange Trinidad Limited

in products, service, and policy by evaluating results and competitive developments. Collect cash ... must be handed in to your Manager on a daily basis. Deliver urgent orders where possible. Monitor ...

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Beauty Consultant - Portmore

Fontana Pharmacy

Position Title: Beauty Consultant Location: Portmore Department: Beauty Reports to: Beauty Manager ... service at all times. Advising customers on the best products to complement their appearance. You’ll ...

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Beauty Consultant - Kingston

Fontana Pharmacy

Position Title: Beauty Consultant Location: Kingston Department: Beauty Reports to: Beauty Manager ... service at all times. Advising customers on the best products to complement their appearance. You’ll ...

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Parts Advisor and Parts Specialist

ATL Automotive Car Rentals

Parts Advisor (In Person) The Parts Advisor provides courteous and efficient service to customers. Assists the Service Managers/Supervisors in specific related to parts procurement, including follow ...

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Customer Care Coordinator

CB Group ( Caribbean Broilers)

to the Distribution Manager on a timely basis. Document and handle complaints, provide appropriate solutions ... in customer service or a related field. Highly developed interpersonal and communication skills ...

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C​o​o​k​

Hog Road Restaurant

readiness at all times Monitor food stock levels and assist the Kitchen Manager with inventory ... presentation and quality control Support dinner service and special events when required Operate ...