"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"
Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Underwriting, Provider and Medical Examination Services team in the capacity of:
Assistant Manager - Medical Examination Services
Assist in the daily management of medical examination services to accurately assess potential clients’ insurability.
Help to plan, coordinate and execute the examination activities in compliance with healthcare regulations and maintain standards of service that are in line with the company's goals and objectives.
Effectively lead the administrative team, contributing to strategic planning and the development of policies and procedures, liaising with internal and external stakeholders, client relationship management and ensuring effective delivery of the company's products and services.
Location: Kingston
As an Assistant Manager - Medical Examination Services, you will:
- Coordinate the daily administrative activities of the Medical Examination Services in the Unit to ensure that productivity targets are met, and service standards are maintained.
- Supervise the nurses and administrative team in the conducting of the medical examinations and testing.
- Interview, obtain history, assess the client’s physical condition during the paramedical examination.
- Conduct ECG and venepuncture procedures.
- Conduct pre-employment medicals for clients and team members. Also, conduct planned and ad hoc/emergency wellness checks for employees and clients.
- Assess, analyse, and in collaboration with the manager, effect changes, as necessary, to administrative processes and procedures to ensure consistency with established standards and regulations, improve operational efficiencies and ensure quality standards are achieved within the unit.
- Assist the manager in conducting quarterly desk audits to assesses compliance with medical standards and other relevant regulations, business laws, company policies and standards of service.
- Assist in managing Human Resource procedures within the Unit, including employee recruitment and separation, training, performance evaluation, and retention strategies.
- Represent the unit or company at meetings, on various committees/working groups or representative bodies as required.
- Prepare business and administrative reports and submit them to management as required.
- Assist in preparing the unit’s annual budget for review and submit requests to the Manager for capital and recurring expenditure in line with the approved budget
- Perform other job-related duties assigned from time to time.
What do you need?
- Bachelor’s Degree in Health Administration, Nursing, or an equivalent qualification from a recognised tertiary institution.
- Registered Nurse designation.
- Associate Customer Service (ACS) designation.
- Three (3) years working experience as a Registered Nurse, two (2) years of which must be at a middle management level.
- Sound knowledge of computer software packages including spreadsheet and word processing applications.
- Excellent organisational, leadership and team management skills.
- Strong analytical/problem-solving and decision-making skills.
- Strong operations management skills.
- High level of integrity.
- Excellent written and oral communication skills.
- Knowledge of business laws and regulations in the insurance industry.
- Sound knowledge of healthcare regulations and standards, as applicable.
- Sound knowledge in interviewing techniques, medical data collection and counselling practice.
- Sound knowledge of occupational health and safety practices.
- Ability to interpret medical data and summarize findings.
- Sound knowledge of Customer Relations principles and the ability to handle customer complaints and resolve issues effectively.
- Sound knowledge of insurance products, processes, and procedures.
- Supervisory skills and knowledge of industrial relations practices.
- Ability to conduct research, analyse data and make recommendations.
- Ability to work on own initiative.
- Working knowledge of basic accounting and budgeting principles.
- Sound knowledge of local Data Privacy Acts.
If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than March 20, 2026.
While we appreciate all applications, only shortlisted candidates will be contacted.
