General Manager

Please refer to "more detailed Job Description" for further details.

Just A Little About Us..

Silversands Collection Grenada is a contemporary hospitality destination featuring two unique properties, Silversands Grand Anse and Silversands Beach House, located along the island’s iconic coastline in St. George's. Known for its thoughtful design and sense of place, the resort offers guests serene, curated experiences through design-led accommodations, private villas, seasonal dining, and restorative spa rituals. Silversands Grenada emphasizes genuine, enriching luxury that focuses on presence and meaningful connections. As a proud member of the Leading Hotels of the World and Virtuoso Ltd., the resort offers an authentic gateway to experiencing Grenada’s natural rhythm, rich culinary heritage, and stunning landscapes.

Join Our Team Today

At Silversands Grand Anse, we recognize the importance of team members through the highest level of empowerment, training, and recognition. This enables our engaged team to deliver uncompromising service and expertise to our guests. We are currently seeking a General Manager who is committed to creating outstanding experiences that are original and timeless.

The role of our General Manager

This is a full-time, on-site role for a General Manager, located in St. George's, Grenada. The General Manager will oversee the day-to-day operations of Silversands Collection Grenada, ensuring premium guest experiences and operational efficiency. Responsibilities include managing staff, monitoring financial performance, upholding luxury standards, coordinating with department heads, and implementing strategic goals that align with the brand's mission. The role also involves fostering a culture of excellence, maintaining vendor relationships, and addressing guest feedback to enhance service delivery. The General Manager acts as the primary leadership figure, ensuring smooth operations across the resort properties while meeting performance objectives.

The General Manager must be a role model to lead at all levels while representing the organization by complying with and enforcing standards and company policies, vision, mission, values, tagline, mantra, purpose, and brand behaviors.

Qualifications

• Strong leadership, team management, and organizational skills
• Expertise in strategic planning and operational efficiency
• Experience in financial management and budget optimization
• Customer service excellence and guest experience enhancement
• Knowledge of premium hospitality practices and luxury service standards
• Ability to effectively communicate and collaborate with diverse teams
• Proximity to or willingness to relocate to St. George’s, Grenada
• Bachelor’s degree in Hospitality Management, Business, or a related field
• Minimum of 7-10 years of senior leadership experience in luxury hospitality or resort management
• Familiarity with Caribbean hospitality markets is an added advantage

Key Qualifications and Experience

• Bachelor’s Degree in Hospitality Management, Business Administration, or Finance related field (preferred)
• Minimum 10–15 years of hotel operations and/or management in the related
• Strong financial acumen with experience in budgeting and cost control
• Experience working in a Caribbean or International Resort Environment is an asset
• Fluent in English (additional languages are a plus)

Skills & Competencies

• Strong leadership and team-building abilities
• Excellent interpersonal and communication skills
• Strategic thinker with hands-on operational expertise
• High attention to detail and service excellence
• Ability to thrive in a fast-paced, seasonal tourism environment
• Culturally aware and guest-focused mindset
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Excellent communicator and have greatly developed organizational and communication skills, being able to thrive within a high-pressured environment.
• Must be effective at listening to, understanding, and clarifying concerns and issues.