Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.
Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.
Digicel Group
To maximize sales, revenue and subscriber growth opportunities via outbound calls, through the signing up of new customers and upselling to existing.
To process all service requests using information from various sources, ensuring accuracy and completion
Looking for an experienced individual responsible to develop concepts for and design all Digicel collateral material
If you are a passionate and driven individual with a proven track record in cybersecurity sales and a desire to make a real impact, we encourage you to apply!
The Porting Sales Agent is responsible for growing the business and meeting sales targets for Digicel Trinidad Limited, in the product categories of prepaid and postpaid mobile ports.
Introduce new products/promotional offers in order to upsell/retain SMB customers
The Enterprise Account Manager is responsible for achieving their sales target by devising sales strategies to promote and sell our GSM and ICT solutions to a set of named Enterprise and Government customers.
The position holder will lead the Mobile Network category across 25 markets. The individual will need to possess a combination of Commercial, Contracting, Project Management and Procurement domain knowledge and experience.
Provide first level customer support and sales in Digicel Retail Stores. Help Sales Department meet sales quotas based on sales targets. Monitor and manage the accounts receivable process.
Group IT System Administrator
The IT Cloud Data & AI Administrator is responsible for providing a mix of traditional database support along with Azure data administration. The focus for traditional database support will be the implementation, configuration, maintenance, and performance of databases.
Manage day-to-day performance of the Service Delivery team to deliver a best-in-class service, meeting and exceeding all KPIs. Monitoring Service Desk to ensure all sales applications and incidents/complaints are processed within the agreed SLA.
End-to-end ownership and management of the product portfolio mix for assigned market(s) towards meeting and/or exceeding business objectives and KPIs, while guiding products, promotion and initiatives through their life-cycle (i.e. from concept through to implementation).
The Group Head of Tax is a senior member of the Group Finance Function and will be a strategic thought partner to the Group CFO, CEO, and executive team advising on various tax matters that will be influencing business decisions across the enterprise.
To implement and foster a culture within the Collections department that embraces a strategic, customer-driven and result oriented perspective across the various teams.