Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.
Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.
Provide world-class customer service by analyzing and resolving customer queries promptly and efficiently (oral and written).
The Head of Procurement and Supply Chain is responsible for developing a strategic approach to the procurement and supply chain management process whilst leading all procurement efforts to effectively and efficiently...
The main purpose is to provide effective and efficient IREG and TADIG test completion for Digicel’s Roaming services. Liaise with and on behalf of all CALA markets completing their specified test requirements to implement expansions within and outside the Digicel network.
The Group Senior IT Internal Auditor will play a critical role in evaluating and improving the effectiveness of the organization’s IT governance, risk management, and internal control environment across all markets.
Identify and pursue sales opportunities for the Digicel+ Product Portfolio to new customers, to enhance customers’ experience through up-selling and cross-selling to our existing customer base.
The Head of Network Operations is responsible for the operation, administration and maintenance of telecommunications network infrastructure used within the core, transport and access networks.
Looking for a experienced sales expert to be responsible for Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers
The Market Procurement Specialist is the control point of starting the procure to pay process, ensuring transparent execution of competitive sourcing events and negotiating commercial terms to achieve maximum value for money.
The Customer Value Management Analyst is responsible for collecting (from various data sources), analysis and reporting of Prepaid/CVM revenue, product and customer-related data.