Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.
Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.
Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers
The IP Operations Engineer will be part of a team responsible for the operations and maintenance of the IP/MPLS network supporting ISP, mobile and other services
Responsible for the resolution of issues concerning automatic invoices, the product and issue of manual invoices, the processing of credit memos and processing of invoice trade terms.
Planning of radio networks (GSM, WCDMA and LTE), determining where sites are to be located to provide service such as new and improved coverage as well as capacity.
The Technology Delivery Manager is responsible for leading and managing technology projects throughout their entire lifecycle, including project planning, execution, monitoring, and controlling.
The Transport and IP Manager is responsible for the operation, administration and maintenance of the transport and IP core networks while ensuring all availability and quality targets are achieved.
We are seeking an experienced Python Developer with strong intermediate to advanced skills to join our team as an Integration Specialist.
Looking for outgoing sales representative
Responsible for processing vendor invoices, dealing with non-Purchase Order inquires, and preparing/supporting the payment process.
Top graduates from our local universities are recruited to apply academic experience to Digicel’s operations while job training.
The role includes monitoring the impact of portfolio changes on customer adoption, satisfaction, and revenue, ensuring a streamlined Postpaid portfolio that enhances operational efficiency.
We're seeking an experienced Manager, Linux Systems and Infrastructure to lead our team in designing, deploying, and supporting Unix/Linux-based systems and infrastructure services
Resolve External Customers / Dealer complaints / Internal CC staff, queries, and/or other issues and concerns received at the Customer Care Front Office via walk-in customers, post, or electronic medium
To respond to customers’ queries and complaints via the (phone, email and webchat) providing clear and accurate information regarding company services, billing and retention.
The Senior IT Security Specialist you will assess SIEM/intrusion detection system, manage IDP and IAM solutions, endpoint protection coverage and health, perform alert and event analysis, vulnerability management, system hardening, KPI and ect.
Responsible for the life cycle of all new and complex ICT clients across multiple verticals. Growing the existing base by acquiring new business is critical.
The following role is required for the selling of Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers
The IT Cloud Analyst is responsible for supporting the IT Cloud Team by reviewing requests via the IT Gate process. Responsible for the management of the overall license position, software licenses in use, reviewing this use and advising on the license position and cost...