Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.
Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.
This role is responsible for coordinating and supervising the activities of the operations and service delivery teams.
The Digital Sales Consultant will proactively seek out business opportunities, by connecting with their network of existing client base or generating interest amongst new prospects.
The route lead position is a junior manager role responsible for managing and optimizing the channels along the various routes within the parish.
We're seeking an experienced Manager, Linux Systems and Infrastructure to lead our team in designing, deploying, and supporting Unix/Linux-based systems and infrastructure services
Looking to employ an experienced sales professional with a background in ICT or related ares.
The executive will be responsible to ntroduce new products/promotional offers in order to upsell/retain SMB customer and contact all customer leads assigned to them by assigned Desk Based Business Account Manager and Business Solutions Operations team
The Head of BI reports into the CFO and will be responsible for multiple facets of strategic development, project evaluation, reporting and oversight of the tactical/operational areas of BI and Analytics
Managing inquiries from customer service & collections teams from customer payment activities while managing inquiries from customer service & collections teams from customer payment activities.
Lead and manage customer installation and fault response processes, coordinating with internal teams and sales to ensure quality, timely service delivery. Align team activities with organizational goals, ensure policy compliance, and focus on operational targets and customer satisfaction.
Responsible for processing vendor invoices, dealing with non-Purchase Order inquires, and preparing/supporting the payment process.
Main point of contact with Treasury group with banking administration & support in maintaining banking relationship.
Looking for an experienced Engineer to participate in design and recommended solutions to improve performance and network resilience related to Ericsson Prepaid Charging System in addition to other responsibilites