Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.
Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.
This position is responsible for the end-to-end management and performance of the telesales and digital sales channels across multiple Digicel markets.
Identify and pursue sales opportunities for the Digicel+, Prepaid & Postpaid Product Portfolio to new customers, to enhance customers’ experience through up-selling and cross-selling to our existing customer base.
The Safety, Health & Environment (SHE) Technician is responsible for on-site HSE oversight and compliance during the Fibre-to-the-Home (FTTH) network build.
The Group Postpaid Commercial Manager is responsible for driving sales performance, revenue growth, and profitability across 25 markets.
The Service Executive is responsible for the end‑to‑end retention, service experience, and ongoing management of assigned Business Solutions customers.
The Senior Logistics & Inventory Executive is responsible for managing logistics and order processing within the corporate sales and procurement environment.
The Business Sales Executive will be responsible for targeted canvassing across the island and unearthing new business opportunities from our SME base and the serviceable market.
The Business Account Manager will be responsible for managing a set group of customers from our SME segment of our customer base
The Group Commercial Devices Head plays a pivotal role in leading Digicel’s multi-market devices strategy across all business units (Prepaid, Postpaid, and Broadband), spanning 25 markets.
A high-performing professional responsible for delivering exceptional customer care to corporate clients and fostering a strong customer-centric culture within the Corporate Desk team.
The Business Solutions Engineer is responsible for the design, implementation, and maintenance of Digicel's Business Solutions portfolio.
The Head of Analytics is responsible for leading the design, implementation, continuous enhancement and technical development of the business intelligence (BI), analytic and analytics software ecosystem across all Atlantic markets.
The Software Development & Design Engineer is responsible for designing, developing, testing, deploying, and maintaining reliable, scalable, and secure software solutions that support business operations, product development, automation...
The Sales Manager – Business Solutions is responsible for leading, developing, and driving the performance of the Business Account Management (Sales) team to achieve sustainable revenue growth across the Business Solutions portfolio.
The Head of Service Management is responsible for leading the Service Management function to ensure high customer retention, service excellence, contract performance, and operational stability across the Business Solutions portfolio.
Providing our customers with a world-class customer service by analyzing and resolving customer queries promptly and efficiently (oral and written).