Responsible for day-to-day coaching of Engagement Specialist who deal with customer inquiries by phone, in writing or other customer contact venues. Works with leadership teams to identify problems and improve customer service levels.
Initiates preliminary applicant contact via phone to determine interest and schedule HR pre-screen interview. Schedules and administers HR pre-employment tests. Administers Applicant Tracking System, updating applicant status accurately and timely.
CUSTOMER SERVICE AGENTS NEEDED! We are seeking bright, articulate, detail-oriented applicants with a desire to help us forward resolve customer issues and be brand ambassadors.
The Inventory Manager will be responsible for providing critical guidance to a dynamic team islandwide, ensuring the keen management and handling of warehousing functions across the Group.
As Purchasing Manager your main duty will be leading a team of agents responsible for sourcing the best valued equipment, goods and services, as well as maintaining positive relationships with vendors.
This job exists to manage the company's capital development and modernization projects aimed at the expansion of production capacity and improvement of operational efficiency.
Responsible for managing Engagement Coaches that are responsible for the daily operations of an engagement center. Manages and maintains team qualitative and quantitative performance results
Responsible for receiving and processing incoming/Outgoing phone calls for dedicated clients in accordance with policies, procedures, quality standards, and federal laws and regulations.