Customer Management Jobs

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Customer Service Specialists - Financial Services-Sundays Off

Outsourcing Management / Itel

customer inquiries about products and services across a myriad of industries. What will you do: Representatives will respond to all customer requests and queries regarding services rendered ...

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Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

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Customer Success Specialist ||Transportation (Including Overnight Shift)

Outsourcing Management / Itel

, availability, and customer needs. Monitor and track the status of dispatched units and update schedules ... and management. Develop and optimize routes to ensure timely and cost-effective delivery of services ...

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Knowledge Management Coordinator (KJESS)

KPMG Jamaica (JESS)

Join Our Team as a Knowledge Management Coordinator Location : Kingston, Jamaica Company : Jamaica ... professional with a passion for project management, process improvement, and knowledge management ...

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Reservation Sales Specialist || 500USD Hiring Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfill customer needs in response to inquiries, requests and requirements ...

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Sales & Marketing Representative

Pilot Management Services Ltd.

to customers and ensuring customer service satisfaction in collaboration with the Operations Manager ... cleaning yearly. Any other relevant or relatable Training Programmes determined by Management ...

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Collections Agent - High Incentives and Get Sundays off

Outsourcing Management / Itel

customer satisfaction. Develop good product knowledge and use it to resolve issues Maintain ... Get Sundays off and an opportunity to earn extra with our high Incentive package! JOB SUMMARY ...

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Truck Driver

Smilozone Waste Management Limited

JOB DESCRIPTION Job Title: Truck Driver Position Overview: The Truck Driver plays a critical role in providing outstanding customer service while ensuring the safe and efficient operation of company ...

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Customer Service Officer

Caribbean HR Solutions

management and archiving Proactive, strong verbal and communication skills, Customer Service ... candidates to apply for the role of: Customer Service Officer Job Overview Ensure timely responds ...

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Customer Service Professional

Amplia Communications Limited

JOB SUMMARY The Customer Service Professional is responsible for delivering superior customer ... RESPONSIBILITIES Deliver prompt and professional solutions for customer inquiries via phone, email ...

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Customer Service Representative

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures Properly document ... located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...

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Customer Care Agent (14518)

Bill Gosling Outsourcing Trinidad Ltd

with services including Customer Service, Accounts Receivable Management, Customer Sales, Contact ... and customer-focused individuals to join our call center team as Customer Care Agents ...

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Customer Care Representative - Transportation

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Customer Care Agent - Transportation

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Manager, Customer Services

North Central Regional Health Authority

in Hospitality Management from a recognised training institution in Customer Service. At least three ... at the North-Central Regional Health Authority (NCRHA). MANAGER, CUSTOMER SERVICES The incumbent ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Customer Service Representative - ANSA Coatings

ANSA McAL Group of Companies

/Inventory Management would be an asset. • Experience in billing, dispatching and customer service ... Job Summary The Customer Service Representative (CSR) is responsible for serving as a primary point ...

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Customer Service / Call Centre Manager

Management preferred. Experience in a call center or customer service experience is preferred. 2 years ... of specified staff Handling the most complex of customer complaints Organizing staff, including shift patterns ...

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Inside Sales & Customer Support Specialist

Caribbean HR Solutions

to apply for the following role: Inside Sales & Customer Support Specialist We are seeking a highly motivated and detail-oriented individual to fill the role of Inside Sales & Customer Support Specialist ...

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Customer Service Specialist – Transportation Support

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Sales Executive and Customer Service Representative

Modern Electrical Supplies Limited

projects as may be requested by management. Technical Skills and Experiences: The successful candidate ... Competencies Customer Focus: Develop strategies to satisfy the customer needs and the ability ...

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Transportation Customer Service Agent Tier 1

7Cs Global Workforce Solutions Limited

Job Title: Customer Service/Transportation Customer Service Agent, Tier 1 Work Location: Cazoumar ... : The Transportation Customer Service Agent Tier 1 will be responsible for handling real time customer ...

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Customer Care Agent - GSM & Digicel + 1

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution ... opportunities through up-selling to existing customers Documentation of customer ...

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FULL TIME Reservation Specialist (Customer Service) Montego Bay (Onsite)- No Experience Needed

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...

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OPEN HOUSE- October 9, 2025 - SALES AND CUSTOMER SERVICE AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Quality Assurance Divisional Representative

ASSL - Amalgamated Security Services Limited

. Reviews potential changes in scope of contract and advises management and customer of potential impact ... potential changes in scope of contract and advises management and customer of potential impact changes ...

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Restaurant Fast Food Teams - All Positions - Jamaica

Global Brands Group of Companies

for Management Positions Skills and Attributes: Ethical and customer-centric approach. Fluency in English ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

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Operations and Projects Officer

Meadowrest Memorial Gardens

the company’s website. Customer Service & Relationship Management Investigate customer complaints ... responsibility for: Project & Systems Management Manage and coordinate assigned projects. Conduct ...

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Sales & Marketing Executive

Rubis

and prospecting Contract management, consistent customer visits, customer satisfaction Key deliverables will include but not limited to: Serve as the lead point of contact for all customer account management ...

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Executive Manager, Corporate Communications

Eve Anderson Recruitment Ltd

interpersonal skills Crisis and stakeholder management. Project and team management. Strong customer focus ... communications and related channel management, media relationships, corporate social responsibility ...

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Auto Parts Administrator

Joni Gaye Cawley & Associates

Management – Answer calls promptly, log customer requests, and coordinate with team members ... , and uphold safety protocols. Management Support – Liaise with management on customer feedback ...

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Luxury Beauty - Brand Manager(Kingston)

Fontana Pharmacy

environment. Strong experience with inventory management, sales reporting, and customer analytics. High ... Analysis Customer Engagement Branding Inventory Management Supervisory Management ...

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Parts Field Sales Representative- Burmac

ANSA McAL Group of Companies

and market trends; provide feedback to management. Maintain accurate records of customer visits, sales ... by the company. Actively manage customer complaints and escalate unresolved issues to management ...

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Client Services Supervisor

Student Loan Bureau

to the Customer Relationship Management Services and other Divisions for action. Manage ... or equivalent; ü Certificate in Supervisory Management and Customer Relationship Management or equivalent. ü ...

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Sales Associate

Dufry Jamaica

customers in locating merchandise. Communicate customer’s requests to management Participate with in-store ... Sales Associate A Sales Associate is responsible for maintaining outstanding customer service ...

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Senior General Manager

Eve Anderson Recruitment Ltd

. The ideal candidate will bring expertise in procurement, vendor management, warehousing, customer ... management Customer-first and community-oriented mindset Financial management and operational ...

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COMMERCIAL MANAGER

Dufry Jamaica

service and Club Avolta. 10. Stock Management: Maintain optimal stock levels to meet customer demand ... comprehensive strategies to achieve business objectives. 6. Assortment Management & Master Data: Ensure ...

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C​a​s​h​i​e​r​

Greenwood Plaza Company Ltd.

Duties & Responsibilities Operate point-of-sale (POS) systems to accurately process customer ... after each transaction. Reconcile daily transactions with precision. Deliver exceptional customer ...

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Senior Marketing Officer

, events, digital, or communications) Event Management experience is required. Functional Skills ... results. Strong digital marketing, social media management, and content development skills. Ability ...

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Administrative Assistant

Isratech Jamaica

: General office management Maintain filing and records management system Administrative duties ... to the Accounting team Assist in managing customer interactions and service quality Requirements: Associate degree ...

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Spa Manager

Eve Anderson Recruitment Ltd

experience in Management/Customer Service /Hospitality ... Job Summary The Spa Manager will be responsible for the overall management of the spa, including ...

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Accounting Clerk

PrintWare Online Jamaica Limited

reminders, and follow up with customers to collect overdue payments. Post customer payments and update aacounts receivables. Customer Service : Address customer inquiries, resolve billing ...

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Distribution & Warehouse Supervisor

The Business and Employment Centre

for someone who can keep multiple moving parts running smoothly — from people management to process improvement ... for operational matters. Visit customer sites to investigate service concerns and implement solutions ...

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Group Postpaid Portfolio Manager

Digicel

in commercial strategy/frameworks and execution, portfolio management, pricing strategies, customer value ... and BTL offerings across all 25 markets to align with customer needs and business objectives ...

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Accounts Assistant - Pricing

Goddard Catering Group Jamaica

between departments. Job Overview Pricing Management Support Accurate Price Preparation Interdepartmental Coordination ... cycle. All information related to airline menu specifications is distributed to the respective customer ...

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Zone Sales Supervisor

Continental Baking Company

/segments and driving sales and revenue growth whilst meeting customer expectation and demand ... are consistently met and market share is increased through exceptional customer service, strong ...

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Chief Executive Officer

The Business and Employment Centre

, redefining business facilitation. Key Responsibilities Lead Strategy Lead the transformative customer first ... of Business Barbados and guide the business towards long-term success in delivering ‘world class customer ...

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Transportation Support Representative

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Client Care Associate – Mobility Services

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Client Support Representative

Continuum Global Solutions

Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions ... Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Call Center Specialist – Transportation Accounts

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Account Services Associate

Proforma (ProTeam Up Division)

in every customer interaction. Specific Responsibilities: Prepare quotes and presentations for clients. Enter ... . Maintain customer and supplier information within database. Answer incoming phone calls and emails ...

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Quality Control Manager

and customer service objectives. Build and maintain strong relationships with internal teams, external ... operations, facilities, and assets. Lead quality management, HSSE initiatives, supplier audits ...

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Sales Manager

Isratech Jamaica

We are looking for a high-performing Sales Manager to help us meet our customer acquisition ... business plan that expands company’s customer base and ensure it’s strong presence Own objectives ...

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Patient Enrollment Coordinator

Cosan Connect

with Performance-Based Bonuses Cosan is seeking a compassionate and customer-focused Patient ... for patients, helping them understand and enroll in our care management programs. You will provide ...

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Purchasing Coordinator

PRINCIPAL DUTIES Supply Chain Management Manage the end-to-end supply chain process from pre ... Inventory Management Weekly Stock Management Report for all SKUs and raw materials Develop and ensure ...

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Store Manager-(Superpharm)

Agostini Limited

JOB SUMMARY The Store Manager is responsible for the day-to-day management of the retail store ... customer relations with external and internal customers and build external base. J OB RESPONSIBILITIES ...

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Marketing Representative

, hospitals, and clinics. Present and demonstrate to medical Doctors . Identify customer needs and market ... and customer interactions in our system. Work closely with marketing and product teams to develop ...

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Team/ Shift Lead

. This role combines customer service, facility oversight, and staff coordination to ensure ... , and management to ensure smooth operations. ● Manage inventory of rental equipment, merchandise ...

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Division Manager (Rentals)

FT Farfan Limited (a member of the Bryden Group)

Relationship Management: Ensure high levels of customer satisfaction by providing exceptional service ... Job Purpose The incumbent is responsible for the overall strategic planning, operational management ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

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Portfolio Analyst

Eppley Limited (Musson Group)

. Monitor investments or funds managed. Prepare documentation for factoring of receivables. Manage customer ... Perform analysis on investment opportunities Prepare documentation and conduct activities ...

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Front Office Agent - St. Ann

Digicel

>Analytical skills Good Time Management Excellent Interpersonal Skills Customer ... Profile: Customer Care Front Office Agent Primary objective ...

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TERRITORY EXECUTIVE

to the Trade Execution and Development Manager while liaison with senior management. Job Duties ... and establish local events in various industry sectors (hotels, bars, etc.) to grow brand awareness, customer ...

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Loan Officer

Island Finance Trinidad & Tobago Ltd

Requirements: Minimum 5 CSEC/CXC passes. Skills: Sales and/or customer service Self-motivated and results-oriented person Positive attitude and desire to contribute Organizational and time management ...

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Store Manager

Starbucks

organizational capabilities and modelling how we work together. Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. Drives ...

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Office Manager GUY

EY Caribbean

of tasks but not be limited to the following: Property and Facilities Management: Oversee maintenance ... the occupational safety and environmental management and participate in local emergency response teams ...

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T​r​a​i​n​e​r​

Radius Global Solutions

disseminated to new hires, supervisors, and management staff. The trainer is also responsible for professional development, on-going training and customer service training of staff members. Essential ...

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Restaurant Manager - Montego Bay

Mother's (Mother's Enterprise)

or Certificate in Food Service Management or related field, with a minimum of 3 years experience in Management or Supervision; OR a minimum of 4 CXC or GCE subjects including Mathematics and English ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Sales & Marketing Manager

improvements. Provide daily field sales reports to both sales and management teams. Customer Service ... , and programs to grow customer base, increase sales volume, and expand product mix. Recommend product ...

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RESIDENT MANAGER

hotel, ensuring exceptional guest experiences and smooth management of all hotel departments ... customer service Oversee front desk operations including check-in/check out procedures and responding ...

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Credit & Collections Manager

R.A. Williams Distributors Ltd

. This role also includes assessing customer creditworthiness, setting credit terms, and ensuring ... . Monitor customer aging and analyze credit applications to set limits and terms. Prepare monthly KPI ...

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Lounge Manager

AC Hotel Kingston

and Hospitality Management, Management Studies/Business Administration, or equivalent ... Skills and Competencies Required Excellent customer relations and organizing skills. Ability to motivate ...

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Inside Sales Support –LIGHTING & POWER

Agostini Limited

and customer follow ups. Working with design professional/contractor to develop quotations. Developing ... for Light Source and Branded Products. Performing any other duties which management may from time-to-time ...

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Contact Centre Sales Specialist Agent

National Pen Company

Customer Care with incoming overflow calls when necessary. If needed, contact the customer to follow up on any order or service related issue Interface with other departments and management to resolve ...

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Outbound Sales Representative

VXI Jamaica Ltd.

to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

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Service Station Cashier- (St James, Jamaica)

Rubis Coral Gardens

management skills Customer satisfaction-oriented ... , you should have previous experience in a customer service position and good knowledge of how cash registers ...

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Commercial Officer

Jamaica North South Highway Company Ltd

JOB SUMMARY The Commercial Officer (CO) oversees the management and monitoring of the legal activities of JNSHC in accordance with the provisions of the established Quality Management System ...

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Senior Operations & Facilities Manager – Automotive Division

Eve Anderson Recruitment Ltd

excellence, ensuring facility compliance, enhancing customer satisfaction, and safeguarding company ... operations, facilities management, and team coordination. Key Responsibilities Operations Leadership ...

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Service Technician

Delta Supply Co.

applications. Personal Attributes: Excellent time management skills Excellent communication, interpersonal ... needed parts to repair job. Provide emergency/unscheduled and scheduled maintenance repairs of customer’s ...

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Inventory Control Manager

Isratech Jamaica

and inventory management. Responsibilities: Develop and implement supply chain strategies to align with company goals of keeping the optimum amount of inventory and establish reorder points to meet our customer’s ...

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S​a​l​e​s​m​a​n​/​T​r​u​c​k​d​r​i​v​e​r​

Eve Anderson

customer service and satisfaction, while promoting increased sales and market share, and maintaining ... stocks are properly merchandised; Ensure goods received by customer are in keeping with invoice issued ...

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Floor Supervisor - Kingston

Fontana Pharmacy

)  Certificate in Supervisory Management  Customer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

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Facilites and Logistics Manager

Etech Global Services LLC

and day-to-day management of facility operations and logistical functions across the Jamaican ... management, asset tagging, and control procedures for operational equipment  Support office expansion ...

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Collections Associate, B2B

BLEWSTREAM ECOSYSTEM

and customer account management. Excellent communication and negotiation skills. Proficiency in Microsoft ... will have strong communication skills, a customer-focused mindset, and the ability to navigate complex ...

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Team Lead (2 Year Contract)

with legal and ethical collection standards. 3. Account and Portfolio Management Assist in reallocating ... , and collaborating with the Operations Manager to develop and implement effective account management strategies ...

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Enterprise Account Manager

Digicel

in assigned customer accounts. Time management and prioritization skills to meet deadlines ... of trust and integrity, along with excellent interpersonal skills and relationship management.

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Human Resource Manager

The Dachin Group of Companies

, Performance Management, Employee Relations, Compensation & Benefits. He / She will work alongside our Management Team across a minimum of three restaurant brands to meet the Company’s strategic ...

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Client Relations Officer

JN Bank

and conditions of the loan. Counsel customers on business practice and cash management tips that will help them ensure appropriate use of loan funds and consistent repayment patterns. Maintain customer ...

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AR Associate

BLEWSTREAM ECOSYSTEM

to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...

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Shift Supervisor (JAMAICA)

Starbucks

, procedures and standards, including cash register/management practices as well as store safety ... customer and store needs by constantly evaluating environment and customers for cues • Delivers ...

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CTL WAREHOUSE MANAGER

Clarence Thomas Limited Home Center

facility. Ensures the timely and accurate completion of all customer and inventory transactions. Ensures timely resolution to all customer concerns and complaints. Ensures that all procedures ...

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Workforce Analyst - Savanna-La-Mar

Teleperformance

on forecasting to join our Workforce Management team. If you are skilled in complex problem solving, critical ... in delivering a superior customer experience in every contact. Additional Requirements ...

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Join Our Team as an Outbound Sales Representative and get Free lunch + Monthly Bonus & Free

IntouchCX

management, and customer relationship building. The Outbound Sales Representative is expected to maintain ... About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ...

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Immediate Hire - Roadside Assistance Specialist (Montego Bay- Onsite Position)

Concentrix(CNX)

.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II ...

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Sales Account Manager - Bahamas

Favio

in negotiations at the corporate level. Desired Skills: Excellent time management, customer service ... Overview: Our client is one of the leading Technology Solutions providers across the Caribbean ...

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Player Acquisition & Retention Supervisor (In-field based in Antigua-Barbuda)

CAGE Barbados

BetCAGE Sports options. Maintains and supports effective staff and customer relationships. Education ... and Word. Training in customer service. Experience in email and mobile marketing or similar ...

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Cyber Security Quality Assurance Analyst (K-JESS)

KPMG Jamaica (JESS)

: Communication & Customer Service Collaboration & Stakeholder Management Technical Skills: Problem ... Are you passionate about cybersecurity, risk management, and data-driven decision-making? As a Cyber Security Quality ...