Customer Management Jobs

Not for me

Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

Not for me

Director – Enterprise Risk Management

National Environment and Planning Agency (NEPA)

The Enterprise Risk Management Branch is responsible for ensuring that the National Environment ... stakeholders in the environment management and development planning sectors. Key Responsibility Areas ...

Not for me

Account Management Officer (JESS)

KPMG Jamaica (JESS)

to support the Account Management’s process area. Team members within the delivery center work ... . The Clients’ Account Management’s process area performs tasks related to supporting active client ...

Not for me

Sales Representatives

Outsourcing Management / Itel

of handling first level escalated Retention, Sales and Customer Care calls for residential customers ... skills, which will maintain long term customer relations with the existing customer base ...

Not for me

Reservation Sales Specialist || 500USD Hiring Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfill customer needs in response to inquiries, requests and requirements ...

Not for me

Wealth Manager-ANSA Wealth Management Limited

ANSA McAL Group of Companies

Wealth Manager-ANSA Wealth Management Limited Position Summary Responsible for the acquisition, maintenance, and retention of Assets Under Management (AUM) across all ANSA Wealth Management Limited’s ...

Not for me

Assistant Laundry Manager

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

control measures to ensure cleanliness, presentation, and adherence to customer specifications. - Address and resolve any customer complaints or issues related to laundry services promptly ...

Not for me

Customer Service Manager- Seprod

Caribbean Producers Jamaica Ltd

teams to resolve supply or delivery issues Customer Relationship Management Act as the primary ... to senior management Keep accurate records and document customer service actions and discussions ...

Not for me

Customer Service Superstar

Advantage Communications

, into the Customer Relationship Management (CRM) or other similar tools used. Follow s up and communicate s ... In this role, Customer Service Representatives are responsible to provide first-in-class customer ...

Not for me

Customer Service Representative

Fabula Holdings Limited

hours per week, 6 days per week. Skills/Requirements Min 3-5 years experience needed in customer ... inbound customer calls Social media response (FB, Insta) Customer review response, ad hoc support ...

Not for me

Customer Service Officer

Devon House Development Ltd.

KEY OUTPUTS Customer queries and complaints resolved professionally and efficiently Accurate ... feedback documented and reported Records of customer interactions maintained Front desk ...

Not for me

Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

Not for me

Customer Service Representative

to customer accounts. Generate monthly and weekly ad hoc reports for upper management. Monitor in-house ... . Prepare invoices using the Peachtree/SAGE 50 Accounting Software. Ensure completion of customer ...

Not for me

Customer Care Agent (28035)

Bill Gosling Outsourcing Trinidad Ltd

with services including Customer Service, Accounts Receivable Management, Customer Sales, Contact ... and customer-focused individuals to join our call center team as Customer Care Agents ...

Not for me

Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

Not for me

Freight and Customer Service Representative

Freight and Customer Service Representative We are looking to hire an enthusiastic, people-oriented, and driven Freight and Customer Service Representative to provide support to the various Freight ...

Not for me

Mobile Care Customer Service Agent

Optimum Jamaica

, account management, basic device guidance, and service features. Your communication skills, customer ... Job Summary Our Mobile Care Customer Service Agent will be responsible for providing exceptional ...

Not for me

Customer Service Representative - Parts Counter

FT Farfan Limited (a member of the Bryden Group)

Job Purpose The incumbent is responsible for providing excellent customer service to our customers ... responsibilities assigned by Management. Academic Qualifications & Experience A minimum of Five (5) CXC O ...

Not for me

Customer Service Representative/Relief Teller

PSCU Credit Union Co-operative Society Limited

Management or a related field. Certificate in Customer Service. At least 2 years of experience ... Job Title: Customer Service Representative (CSR) / Relief Teller Department: Operations Location ...

Not for me

Customer Care Agent | Digicel+ & GSM

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution ... opportunities through up-selling to existing customers Documentation of customer ...

Not for me

Logistics Customer Service Agent - Now Hiring For Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

Not for me

FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

Not for me

RESTAURANT MANAGER/SUPERVISOR (NORTH)

Royal Castle Limited

Knowledge: Inventory management and stock control Sound numeric skills Customer service Health ... of three (3) years’ management experience within the customer service industry Restaurant experience ...

Not for me

RESTAURANT MANAGER/SUPERVISOR (SOUTH/CENTRAL)

Royal Castle Limited

AND ABILITIES Knowledge: Inventory management and stock control Sound numeric skills Customer service ... Minimum of three (3) years’ management experience within the customer service industry Restaurant ...

Not for me

RESTAURANT SUPERVISOR - TOBAGO

Royal Castle Limited

Knowledge: Inventory management and stock control Sound numeric skills Customer service Health ... of three (3) years’ management experience within the customer service industry Restaurant experience ...

Not for me

Crew Members - Church's Chicken (South)

Global Brands Group of Companies

for Management Positions Skills and Attributes: Ethical and customer-centric approach. Fluency in English ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

Not for me

Security Supervisor

ASSL - Amalgamated Security Services Limited

, procedures and the location’s standing order requirements in accordance with the customer ... on assigned customer locations Visit customer locations and ensure compliance to reporting protocols ...

Not for me

Head Property Development

NIPDEC

Job Objective: To lead the following units: (1) Project Management and Property Development; (2) Facilities Management and (3) Real Estate and Commercial Services functions of the Company ...

Not for me

MB Roadside Assistance Specialist (Kingston Onsite Position)..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

Not for me

Venue Mnager (In-field position for Barbados)

CAGE Companies

promptly. Notifies management of major incidents promptly. Handles employee, customer or technology ... and supports effective staff and customer relationships. Education and Work Experience: Associate ...

Not for me

Loans Officer (Sales)- Hagley Park

Kris An Charles Investments Co. Ltd

customer relationships and close sales. Qualifications & Experience Required At least a first degree ... management system in a timely manner Generate accurate loans contracts/documents Follow up with loan ...

Not for me

Member Service Officer

, or a related field, or equivalent professional experience. Formal training in Customer Service ... -quality customer service Sound working knowledge of POCA and AML/CFT requirements Proficiency ...

Not for me

AVP - Integrated Operations - St. Mary

Guardsman Group

management Support the logistics and response functions especially at peak hours daily, to support ... of computers and office related software Excellent interpersonal and people management skills Must be mature ...

Not for me

B2B Route/Inside Sales Representative

Easy As ABC Marketing

reports to management. Meet or exceed weekly and monthly sales targets. Handle customer inquiries, issues ... , developing new customer relationships, maintaining existing accounts, and achieving sales targets ...

Not for me

Export Warehouse Manager

S.M. Jaleel & Company Limited

, technology adoption, customer satisfaction, and team development. Key Relationships: Internal: Production ... expiration/obsolescence. Expense Management: Develop budgets, identify savings, and manage costs ...

Not for me

Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

Not for me

Design Duplicate Storage Facility Consultancy

Office of The Prime Minister

, Engineering, Records Management, Disaster Risk Management, Construction Management, Public ... in architecture, engineering, project management, records management, disaster resilience ...

Not for me

Commercial Sales Coordinator – Heroic

Heroic Group Limited

Relationship Management - Build and maintain strong customer relationships for repeat volume and market ... The Commercial Sales Coordinator is responsible for driving revenue growth by leading customer ...

Not for me

IT Program Portfolio Lead - (JESS)

KPMG Jamaica (JESS)

management for one of the world’s leading professional services firms. ​ About the Role: As an IT ... business objectives. You’ll design and maintain a robust portfolio management framework, ensuring ...

Not for me

Business Operations Supervisor - Sint Maarten

Brightstar Lottery

and stakeholder relationship management. The Business Operations Supervisor will lead employees by example ... values. Enables an environment of timely, efficient and high “Customer-first” service levels across ...

Not for me

C​a​s​h​i​e​r​

Greenwood Plaza Company Ltd.

Duties & Responsibilities Operate point-of-sale (POS) systems to accurately process customer ... after each transaction. Reconcile daily transactions with precision. Deliver exceptional customer ...

Not for me

Location Manager - NMIA

Guardsman Group

the resources and activities in a timely and effective manner to ensure objectives and customer ... in Operations Management or Business Management with a focus on Human Resource At least five (5) years ...

Not for me

Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

Not for me

Business Development Manager

Quality Chemicals

Position Description: As a member of senior management, the Sales and Customer Service Manager ... management, customer visits, cold calls and prospect engagement. Specific Responsibilities of the Job ...

Not for me

Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

Not for me

Telecom Delivery Project Manager (onsite)

phases, avoiding delays. 2. Customer Relationship Management: Serve as the primary contact point ... Responsibilities of a Telecom Delivery Project Manager 1. Project Delivery and Management: Ensure ...

Not for me

Zone Sales Supervisor (Mandeville)

Continental Baking Company

/segments and driving sales and revenue growth whilst meeting customer expectation and demand ... are consistently met and market share is increased through exceptional customer service, strong ...

Not for me

Aviation Security Manager

Bermuda Security Group

The General Duties include but not limited to: Management and evaluation of team members Management of coaching and training sessions Effective management of human resources Execution of threat/risk ...

Not for me

Business Development Manager

Nibbs & Associates - Antigua

, and relationship management. The Manager will work closely with the company executives and management ... emerging market trends and customer needs, new markets and sectors where the company can expand ...

Not for me

Operations Manager

FT Farfan Limited (a member of the Bryden Group)

to the delivery to the customer. The incumbent will drive operational resilience, cost efficiency ... operations from supplier to customer. Develops and maintains strong, strategic relationships with vendors ...

Not for me

Assistant Store Manager- Mandeville

Fontana Pharmacy

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

Not for me

Sales Team Leader

Ramco Industries Limited

are dispatched immediately to the designated sales personnel for delivery in keeping with customer’s request ... within forty-eight (48) hours of the order being received. Reviews the Customer Route Sheet for all ...

Not for me

Sales Representative - Barbados

up on quotations Provides feedback and recommendations to management regarding customer targets ... trends and contribute to strategic goals accordingly Work with senior management to achieve desired ...

Not for me

Optical Assistant Supervisor

Joni Gaye Cawley & Associates

Comcare Optical in Mandeville Jamaica, is seeking a detail-oriented and customer-focused Optical ... , and assist in improving departmental efficiency. Key Responsibilities Track and follow up on customer ...

Not for me

Ticket Writer Supervisor (In-Field position for Barbados)

CAGE Companies

by providing efficient management and guidance. Ensures compliance by staff of company and departmental policies and procedures. Maintains and supports effective staff and customer relations. Education ...

Not for me

RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

Not for me

Chief Executive Officer

National Quarries Company Ltd

so that the goals of the company are achieved. Customer Relationship Management: Build and maintain strong ... , and operational management of National Quarries Company Limited (NQCL). The CEO will drive growth ...

Not for me

Front House Restaurant Manager

Naked Cafe

-management skills * Excellent communication and customer service skills * Ability to work under pressure ... the daily operations of the restaurant, ensuring excellent customer service, efficient staff ...

Not for me

Commercial Sales Coordinator – Fowlco

Heroic Group Limited

of professional, timely, and reliable customer service. Core Responsibilities 1. Sales Management ... . 2. Customer Relationship Management - Serve as a primary point of contact for key account clients ...

Not for me

STORE MANAGER

Lee's Fifth Avenue Ltd.

standards of presentation and customer service. Key Responsibilities: Customer Service Excellence Ensure consistently high standards of customer service are delivered by the team. Train and coach staff ...

Not for me

C​A​S​H​I​E​R​S​

MegaMart Jamaica

customer transactions in a timely manner. The ideal candidate is friendly, outgoing, and customer ... prompt, friendly, and courteous service. Answer customer questions about products, services, and store ...

Not for me

Electrical Sales Engineer

Modern Electrical Supplies Limited

opportunities within assigned territories or accounts. Manage and grow an existing customer portfolio ... with electrical codes, standards, and emerging technologies relevant to the market. Customer Relationship ...

Not for me

General Manager (Direct to Client)

Regency Recruitment and Resources Limited

to identify opportunities and challenges. Operational Management Oversee daily operations, ensuring ... . Financial Management Prepare and manage budgets, forecasts, and financial reporting. Oversee cash ...

Not for me

Sales Representative

Pennflo Imports

customer management and relationship-building skills. Must possess a valid driver’s license ... -service products to meet sales targets while building and maintaining strong customer relationships ...

Not for me

Sales Representative / Territory Sales Representative

Pennflo Imports

and market feedback to management as required. Represent the company in a professional and customer ... track record with measurable performance results. Strong customer management and relationship ...

Not for me

Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

Not for me

CONVENIENCE STORE MANAGER

Pal Mar Holdings Ltd

and workflow management. Recruit, train, schedule, and supervise store staff, providing leadership ... . Maintain high standards of customer service through the training of staff and the creation of customer ...

Not for me

Service Advisor

ANSA McAL Group of Companies

process. He/ She is the communication liaison between the customer and the dealership ... customers in a professional and courteous manner ensuring a high level of customer experience. To complete ...

Not for me

Sales Representative (on the road, construction experience)

Jo-Anne Mouttet & Associates

competence of all products and services Resolve customer complaints by investigating problems; developing solutions, preparing reports and making recommendations to management Follow up on all ...

Not for me

Loan Officer

Island Finance Trinidad & Tobago Ltd

Requirements: Minimum 5 CSEC/CXC passes. Skills: Sales and/or customer service Self-motivated and results-oriented person Positive attitude and desire to contribute Organizational and time management ...

Not for me

Systems Support Specialist

Adlinc Business Services

troubleshooting is preferred. Strong understanding of SLAs, ticket management workflows, and customer health ... , and customer success. You will serve as the primary systems support contact for all our customers ...

Not for me

Sales Manager (I.T Solutions)

Favio

. Ability to manage both internal and customer relationships. Knowledge of business and management ... decisions. Consulting and developing customer-oriented solutions by providing pre-sales and post ...

Not for me

Retail Operations Manager

ARC Manufacturing Limited

the seamless supply of products, effectively responding to market demands and customer needs. Leads initiatives related to efficiency optimization and effective waste management for the department. Achieves ...

Not for me

Human Resource Manager

Microsoft Office Skills. Budgeting and Cost Management. Excellent Communication Skills and Customer ... . Participate in strategic planning with the management team, aligning HR strategies with business ...

Not for me

Product & Training Manager

Mother's (Mother's Enterprise)

on a monthly basis and submit report to Management. Create, revise and enhance training programs for Retail Operations. Organize and facilitate on-going training programs such as food safety, customer ...

Not for me

Senior Operations Manager

Contax 360 BPO Solutions

customer care across diverse markets. We are expanding rapidly and seek an experienced Senior Operations ... with business goals. Key Responsibilities Operational Leadership & Management Lead, mentor, and develop site ...

Not for me

ADMINISTRATIVE ASSISTANT (DIRECT TO CLIENT)

Regency Recruitment and Resources Limited

for: Office Management : Organize and maintain the office environment, ensuring that supplies are stocked and equipment is functioning properly. Customer Service : Assist customers with inquiries, providing ...

Not for me

Business Development Executive (Direct to Client)

Regency Recruitment and Resources Limited

. If you are dedicated, results driven, and committed to delivering outstanding customer service, then we are looking for you! KEY RESPONSIBILITIES: Customer Engagement : Prepare daily schedule to visit and/or call ...

Not for me

RETAIL MANAGR

Automotive Art

and meeting sales and profitability targets, including customer service, staff management, inventory ... and will be working in a fast-paced, customer-facing environment. The ideal candidate should possess ...

Not for me

Operations Manager

Eve Anderson Recruitment Ltd

opportunities within the market. Oversee the management of customer inquiries, complaints, and service ... company objectives. Additionally, the position requires delivering exceptional customer support ...

Not for me

Unlock Your Potential—Become a Call Center Sales Star

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

Not for me

Inquiry Intake Coordinator (JESS)

KPMG Jamaica (JESS)

operational roadblocks. ​ Advance Knowledge Management (KM) : Organize guidance and operational ... management, including intake reviews, tracker updates, timeline management, and SharePoint folder creation ...

Not for me

Manager Final Accounts and Reporting

National Environment and Planning Agency (NEPA)

and delivers Finance & Accounts presentations as needed; Supports and maintains customer service principles ... with the Manager – Management Accounts to assess and recommend strategies to maximize financial ...

Not for me

Team Lead - Collections Agency (Barbados)

and Portfolio Management: Assist in the reallocation and management of debtor accounts across agent ... management approaches. Performance Reporting and Team Management: Prepare comprehensive reports on team ...

Not for me

Commercial & Sales Manager Commercial Division - Freeport, GB

Heroic Group Limited

The Manager oversees pipeline performance, executes commercial plans, drives customer acquisition ... to align campaigns with revenue priorities. - Segment markets and customer groups to define sales ...

Not for me

Client Relations Coordinator

Jamaica Business Development Corporation

department’s client management database to facilitate monthly input and analysis of supplier ... support with MSU client management. Interfaces with Business Development Officers and Technical ...

Not for me

OPEN HOUSE- January 26-30, 2026 - SALES AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

Not for me

Outbound Sales Representative

VXI Jamaica Ltd.

to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

Not for me

Assistant Bar Manager

Blue Diamond Resorts

Job Summary: The Assistant Bar Manager supports the management of the bar operations, ensuring ... and motivate bar staff to deliver excellent customer service. Ensure compliance with licensing, health ...

Not for me

Talent Manager

Wisynco Group Ltd

Key Responsiblities Support the implementation of the talent management strategy related to recruitment, performance management, succession planning, talent assessment, and training and development ...

Not for me

Sales Representative

ANSA McAL Group of Companies

Provide effective customer support and after sales service to clients Assist with the registration and delivery process of the vehicle to the customer Develop trusted advisor relationships with key ...

Not for me

Field Collectors (Montego Bay, Trelawny)

Joni Gaye Cawley & Associates

Accountability and integrity Customer service orientation Negotiation and persuasion Time management ... and customer-focused Field Collectors (Montego Bay, Trelawny) to join our team. The successful candidate ...

Not for me

Inventory Clerk (Superpharm)

Agostini Limited

and complaints to the management team. Communicate customer requests to management and place special ... . Reporting any discrepancies, anomalies, concerns and issues to the Store Management team immediately ...

Not for me

Junior Systems Administrator

Rampart Marketing Ltd

integrity before file-share. Assist with internal platform management, such as adjustment ... management level Excellent verbal and written communication skills. Excellent interpersonal ...

Not for me

Project Manager

RealDecoy

, and mitigation throughout the project lifecycle. Business Analysis & Requirements Management Facilitate ... alignment with business objectives and technical feasibility. Stakeholder Management Serve ...

Not for me

Operations Manager (Kingston)

Joni Gaye Cawley & Associates

for end-to-end operational excellence across production, installation, and customer delivery: Supervise ... between operations and clients, resolving issues and ensuring high customer satisfaction ...

Not for me

Category Manager

Dufry Jamaica

for the successful management of these categories, ensuring optimal assortment, effective supplier negotiation, and adherence to global commercial guidelines. Responsibilities: Category Management: Utilize ...

Not for me

S​a​l​e​s​m​a​n​/​T​r​u​c​k​d​r​i​v​e​r​

Eve Anderson

customer service and satisfaction, while promoting increased sales and market share, and maintaining ... stocks are properly merchandised; Ensure goods received by customer are in keeping with invoice issued ...

Not for me

Manager Corporate Projects

National Insurance Board (NIB)

. A minimum of four (4) years’ experience at the Management Level in a Customer-focused Organisation ... EDUCATIONAL REQUIREMENTS REQUIRED: Masters’ Degree in Project Management or related field. DESIRED ...

Not for me

Service Delivery Manager

Digicel

>Customer relationship management. Process creation and improvement. Alignment ... Management of the Service Delivery and Project management teams.

Save This Job Show More