Customer Management Jobs

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Customer Service Representatives - Field Services

Outsourcing Management / Itel

, depending on the Line of Business Accurately enter customer information into the clients’ systems Conduct a customer needs assessment with respect to the clients' defined processes and procedures ...

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Customer Care Specialist || 500USD Hiring Bonus

Outsourcing Management / Itel

and growing specialty customer business. Responsible for researching, resolving and responding ... etc. Strives to keep customer satisfaction at the core of every decision and behavior to foster ...

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Buyer Care Specialist

Outsourcing Management / Itel

. Responsibilities include (but are not limited to the following): Provide customer support for all customers ... and compliance with the requirements and applicable state laws . Answer customer inquiries via phone call ...

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Sales Representatives

Outsourcing Management / Itel

of handling first level escalated Retention, Sales and Customer Care calls for residential customers ... skills, which will maintain long term customer relations with the existing customer base ...

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itel Montego Bay Walk-in Interviews

Outsourcing Management / Itel

Customer Service, Technical Support, Collections and Sales professionals to come on board. Join a growing company where the sky is the limit. Currently we are seeking Customer Service Representatives ...

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Truck Driver

Smilozone Waste Management Limited

in providing outstanding customer service while ensuring the safe and efficient operation of company ... voucher ticket book and landfill tickets before departing the Recycling Centre. Notify management ...

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Revenue Cycle Management Specialist

Revenue Cycle Management Specialist Revenue Cycle Management (RCM) is the financial process ... in companywide and departmental meetings Commits to providing excellent customer service ...

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Pricing and Revenue Management Analyst

Liat (2020) Ltd

rates, and customer satisfaction. Adjust promotional and seasonal pricing to maximize profitability under tight deadlines. Revenue Management: Lead the optimization of revenue across market segments ...

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Watersports Manager

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

and will guarantee the effective management and organization of the watersport department whilst ensuring ... an excellent standard of customer service Assist in the preparation, organization, delivery ...

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Restaurant General Manager

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

and assign table sections to waitstaff • Resolve customer questions and complaints professionally • Monitor ... Summary of Responsibilities : • Fully responsible for the Blue Haven Marina Restaurant & Bar ...

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Senior Client Management Specialist - Work From Home (All Parishes)

Influx

experience in ​client management; Customer Service experience is beneficial, but the candidate ... About this role: The Client Management Specialist supports the daily operations of the Voice ...

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Executive Manager - Customer Experience

Caribbean Airlines Limited

and management of the Customer Experience teams to maintain customer relationships, resolve customer queries ... who have reached out on social media; and Oversees CAL bespoke Customer Relationship Management ...

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Customer Service Superstar

Advantage Communications

, into the Customer Relationship Management (CRM) or other similar tools used. Follow s up and communicate s ... us. SUMMARY In this role, Customer Service Representatives are responsible to provide first-in-class ...

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Customer Service Manager

Management preferred. Experience in a call center or customer service experience is preferred. 2 years ... of specified staff Handling the most complex of customer complaints Organizing staff, including shift patterns ...

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Customer Service Agent

Virginia Dare Jamaica Ltd

ROLE & CORE FUNCTION - CUSTOMER SERVICE AGENT The incumbent is responsible for ensuring ... . The incumbent must ensure that superior customer relationships are established and maintained ...

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Customer Service Representative

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures Properly document ... located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...

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Customer Service Supervisor

Contax 360 BPO Solutions

customer expectations. Ensure that targets are delivered through people management, performance review ... . Now hiring for our Montego Bay Office: CUSTOMER SERVICE SUPERVISOR (CALL CENTER) JOB OBJECTIVE ...

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Customer Service Associate

The Customer Service Associate (CSA) works in support of the store management team to facilitate ... of the store including food preparation, cash register duties, customer service, general housekeeping ...

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Customer Care Representative

Advanced Worldwide Operational Support

inspections for real estate and property management partners. Position Summary: As a Customer Service ... Customer Service Representative Location: On-site (Kingston, Jamaica) Workplace: AWOS Office – 19 ...

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Customer Care Representative - Transportation

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Customer Experience Associate

ICWI - Insurance Company of The West Indies Ltd

CUSTOMER SERVICE REPRESENTATIVE ( MONTEGO BAY) We require an experienced individual to fill the position of Customer Experience Associate at our Montego Bay branch. Reporting to the Branch Manager ...

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Customer Service Associate

Iterum Connections

Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...

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Customer Service Representative

National Credit Adjusters, LLC (NCA)

Summary/Objective We’re on the lookout for a sharp and reliable Customer Service Rep who knows ... calls, resolving customer complaints with care, and replying to emails like a pro. If you’ve got ...

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Logistics Customer Service Agent - Kingston

IBEX Global

Escalate problematic customer issues to management according to standard operating procedures Properly ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Customer Service & Sales Representative – Chat

Continuum Global Solutions

rely on its vast expertise in customer care management. Continuum Global Solutions leverages world ... Job Title: Customer Service & Sales Representative – Chat Support At Continuum Global Solutions ...

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Customer Care Assistant (GMG/ AM 1)

Jamaica Special Economic Zone Authority

Job Purpose The Customer Care Assistant is responsible for maintaining the image of the Authority ... them to the appropriate person or department. Provide excellent customer service by addressing inquiries and assisting ...

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Customer Care Associate - MBAY (Cable/Internet)

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Customer Care Representative Position Location: This position requires to work onsite located at 1 ...

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USD 400 Sign on bonus (May 5th start Date) MB Customer Care (Customer Service)- Montego Bay (Onsite

Concentrix(CNX)

Concentrix is a BIG DEAL! Customer Care Specialists Needed! The Concentrix family is growing ... and regulations as required.. We require that you have: 1 year BPO customer service experience ...

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Customer Service Associate -With inside growth less than 6 month (YOU CAN BE PROMOTED )

Advanced Call Center Technologies, LLC

, and onsite canteen. Available Positions: Customer Service Inside Sales (after 3 months) Position ... products and services, and ensuring customer satisfaction every step of the way. Key Responsibilities ...

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Customer Service Associate -With inside growth less than 6 month (YOU CAN BE PROMOTED )

Advanced Call Center Technologies, LLC

, and onsite canteen. Available Positions: Customer Service Inside Sales (after 3 months) Position ... products and services, and ensuring customer satisfaction every step of the way. Key Responsibilities ...

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Experienced Customer Service and Collection Experts Wanted, Earn up to 700JMD

Teleperformance

! If you have customer service, sales, or collection experience apply today or come over and talk to us at 1 Mangrove ... with Nurse, Doctor & Counselor on site Management Training Program Onsite banking options ...

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WALK-IN- Onsite Interviews - Sales/Collections & Customer Service Voice Agents - Shifts

Etech Global Services LLC

You are required to do Drug Screening onsite • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Resolve product or service problems ...

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USD 400 Sign on bonus (May 5th start Date)..FULL TIME Reservation Specialist (Customer Service

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...

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Assistant Operations Manager

Aegis Business Solutions Limited

JOB PURPOSE: Responsible for providing strategic and operational management in which an operating ... customer service delivery and activities aligned with Quality systems and International Brand Standards ...

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Manager – Health, Safety, Security, Environmental & Quality & Facilities (HSSEQ)

Beacon Insurance Company Limited

and safety regulations, standards, and best practices. Risk Management: Lead the HSSE risk assessment ... to environmental management authority standards (EMA), and implementing corrective actions where needed ...

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Sales Operations Manager (E-Payments Sector)

Favio

is responsible for oversight of the market’s operations with a view to maximising earnings and the customer ... consistently high levels of customer service in a cost-effective manner while delivering the revenues ...

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Operations Manager

PM AUTO SERVICE LTD

Maintain inventory of basic service parts for popular models Customer Service and Operations Management ... Responsibilities : • Supervision, Teamwork and Workflow Management : • Lead the team ensuring ...

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Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

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Technical Support Rock Stars Needed in Portmore- Immediate Hire-

Hinduja Global Solutions (HGS)

leader in Business Process Management and Customer Experience Optimization , is hiring passionate ... ). ✔️ Customer Service Rockstar – Previous experience in Sales/Customer Service (6 months). ✔️ BPO/Call ...

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Now Hiring onsite in Montego Bay for upcoming Sav-la-Mar opportunities - NOW HIRING

Teleperformance

you will be required to: Provide excellent customer service at all times with customers on Inbound calls & when you are required to call the customer back. Provide troubleshooting support and follow up on customer ...

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Warehouse Manager

Agostini Limited

Key Responsibilities Assists in achieving daily targets (customer satisfaction, employee management ... to requirements and advising management on corrective actions. Assists with the preparation of daily, weekly ...

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WAREHOUSE DISPATCHER

Active Home Centre

workflow with Customer Pick-Up Room and Warehouse team to ensure orders are picked, packed and ready ... . Ensure that regular contact is maintained with the Customer Care team to update the Customer Enhance ...

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Operations Manager

Goddard Catering Group Jamaica

inspections to maintain high standards in safety, hygiene, and customer service. Investigate customer ... Management. Proven experience in operations management, preferably within the aviation catering ...

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Get hired MAY 5th for an opportunity to WIN an iPhone, Gauranteed 400 USD sign on bonus, 1-week

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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USD 400 Sign on Bonus (May 5th start Date) MB Roadside Assistance Specialist (Montego Bay Onsite

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Divisional Manager

trends, customer needs, and industry insights to drive business growth. Develop pricing strategies that balance profitability with customer satisfaction. Commercial Management Prepare annual sales ...

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Loans Officer (Sales)- Kingston

Kris An Charles Investments Co. Ltd

customer relationships and close sales. Qualifications & Experience Required At least a first degree ... prospective customers to determine eligibility for loans Process loans on the Company’s loan management ...

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Sales Manager

to enhance product knowledge and sales techniques. Customer Relationship Management: Build and maintain ... , and audio professionals. Ensure high levels of customer satisfaction. Market Analysis: Stay up to date ...

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OPERATIONS SUPERVISOR

HealthNet Caribbean

. Work with the CEO to identify new markets, growth opportunities and customer needs Work with the CEO ... and responsibilities. Performs additional assigned duties as requested or assigned by Senior Management from time ...

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Supervisor Operations

iQor -

center representatives to respond to customer questions and complaints and troubleshoot problems ... reporting analysis and metrics management Offers new ideas and suggestions for improvement ...

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People Experience Manager

Guardsman Group

years’ experience in Customer Service or Human Resources. Bachelor’s Degree in Business Management, Marketing, Customer Service or Human Resource Management. Have natural passion and disposition ...

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Job Opportunities- Automotive Market, On-Site, New Kingston JA

Acerh Caribe Jamaica Ltd

of spare parts. Inventory management. -Provide first class assistance to customers & staff members. 4 ... parts. -Assist with processing of quotes, sales and after-sales services in response to customer ...

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Claims Agent - Portmore

IBEX Global

. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...

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Store Manager-(Superpharm)

Agostini Limited

or customer service experience. At least 1 year experience using inventory management systems including ... JOB SUMMARY The Store Manager is responsible for the day-to-day management of the retail store ...

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Facilities Supervisor

Ocean Coral Spring Hotel

, while also providing exceptional customer service to our staff. Key Responsibilities: - Manage and supervise ... operations and exceptional customer service - Develop and manage budgets for facilities maintenance ...

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Administrative Assistant

Regency Recruitment and Resources Limited

will be responsible for: Office Management : Organize and maintain the office environment, ensuring that supplies are stocked and equipment is functioning properly. Customer Service : Assist customers ...

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Sales Manager (Permanent)

RecruitmentXperts Ltd

from 8:00 am to 1:00 pm. Key Responsibilities are as follows: Leading the Sales Team Management of Sales Personnel's performance and customer service. Setting goals, tracking performance metrics ...

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Sales Representative

through strategic account management and new business development. Customer Engagement: Build and maintain ... customer satisfaction. Prospecting: Develop and execute targeted sales strategies to identify new ...

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Sales Executive

Caribbean HR Solutions

per customer ratio Grow existing customer base within assigned territory by actively seeking new clients. Provide management with timely feedback on customer performance Update on new opportunities, market ...

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Collection Specialist (MBJ)

Conduent

) on customer's delinquent accounts while also providing assistance to customers regarding their contracts ... , and the ability to multitask. Skills and Requirements: 1+ years of customer/collections support experience ...

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SR Talent Acquisition Coordinator - Work From Home (All Parishes)

Influx

We are seeking an experienced Talent Acquisition Coordinator with a strong management background to oversee talent acquisition, onboarding, vendor relationships, and change management. The ideal ...

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Strategic Account Manager

Digicel

, and management resources, to assist them in successfully securing new business revenue from their customer ... management. Each of the named accounts the Strategic Account Manager works ...

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Group Facilities Manager

Island Routes

of employed technicians, contractors, strategic partners, and vendors toward a facility management plan ... properties and assets and major equipment within the portfolio. Establish a strong customer service ...

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Appliance Technical Expert - Portmore

IBEX Global

customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...

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Delivery Driver/ Warehouse Personnel

Western Scientific Company Ltd

storage Verifying with receiving customer that all goods received are according to correct quantity ... when necessary Any other duties assigned to you at Management’s discretion Minimum Qualifications ...

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Online Optical Team Lead

Regency Recruitment and Resources Limited

previous experience in inventory management and/or customer service. Strong Marketing Tech background ... ), inventory management, coordinating shipments to laboratories and customers, monitoring advertising ...

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Client Service Associate

Proforma (ProTeam Up Division)

in every customer interaction. Specific Responsibilities: Prepare quotes and presentations for clients. Enter sales ... customer and supplier information within database. Answer incoming phone calls and emails ...

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Delivery Truck Driver

Stationery World & Book Center Limited

is well-maintained, loading and unloading products, and providing excellent customer service. Key ... customer service, including courteous communication and addressing customer inquiries. - Assist ...

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WALK-IN Collections Agent

Fusion BPO

terms and methods when right party is reached Respond to customer queries and take appropriate action ... through our client portal Adhere to FDCPA laws follow up with delinquent customer through emails ...

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Sales Representative

Eve Anderson Recruitment Ltd

and selling products, ensuring customer satisfaction, and meeting the organization’s sales objectives. Principal Responsibilities: Deliver exceptional customer service while building and maintaining ...

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Patient Enrollment Coordinator

Cosan Connect

with Performance-Based Bonuses Cosan is seeking a compassionate and customer-focused Patient ... for patients, helping them understand and enroll in our care management programs. You will provide ...

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Sales Executive

to management. Informing existing and potential customers of product features and benefits and resolving customer complaints. You should also be able to create and present persuasive sales proposals ...

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Office Administrator

ServXcellence Consultancy

operations of the company. This includes managing customer service, banking, collections, vendor ... with facility management and fleet vendors, including cleaning, security services, and repair/maintenance ...

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Operations Coordinator - Terminal

Kingston Wharves Ltd

vessel and yard operations for the Terminal within the parameters of customer requirements, management direction and safe working practices to achieve maximum levels of productivity and customer ...

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Category Analyst- Food and Beverages (Superpharm

Agostini Limited

DEPARTMENT: Category Management JOB TITLE: Category Analyst – Food & Beverage (SuperPharm) POSITION ... product ranges alongside Category Teams that align to the customer profiles of SuperPharm and Presto ...

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Purchasing Coordinator

PRINCIPAL DUTIES Supply Chain Management Manage the end-to-end supply chain process from pre ... Inventory Management Weekly Stock Management Report for all SKUs and raw materials Develop and ensure ...

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Assistant Manager for Underwriting & Claims

Nagico Insurers BVI Group

in this role, you will need to have excellent communication skills, exceptional time management ... the client service team, providing guidance, coaching, and mentoring to ensure excellent customer service ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

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Loan Officer

Island Finance Trinidad & Tobago Ltd

Requirements: Minimum 5 CSEC/CXC passes. Skills: Sales and/or customer service Self-motivated and results-oriented person Positive attitude and desire to contribute Organizational and time management ...

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Assistant Restaurant Manager

Restaurant Associates

are maintained. Assumes full responsibility for restaurant profit and loss management by implementing ... members to exceed customer expectations with fast and friendly service in clean surroundings. Enforces ...

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Senior Dispatcher (Airport)

Tropical Tours Limited

Certificate ★ Previous experience in customer service or the Tourism Industry. ★ Excellent ... as the primary point of contact between location staff, customers, and management, ensuring clear ...

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Client Acquisition Assistant

Guardian Group

processing of New Business transactions. JOB RESPONSIBILITIES: 1. Case Management • Manage ... timeframe. • Submit statistical information for use to Branches/Agents, Leader/Management ...

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BUSINESS DEVELOPMENT EXECUTIVE (Direct to Client)

Regency Recruitment and Resources Limited

to delivering outstanding customer service, then we are looking for you! KEY RESPONSIBILITIES: Customer ... , promote, and sell our products using persuasive discussions. Reporting: Inform management ...

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Sales Representative ST LUCIA

Interlinc Group, Jamaica (formerly Facey Telecom)

& COMPETENCIES Excellent Time Management and Customer Service Skills. Ability to employ sales techniques ... selling other company products when appropriate. Troubleshoot complex customer issues Provide on-site ...

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T​r​a​i​n​e​r​

Radius Global Solutions

to new hires, supervisors and management staff. The trainer is also responsible for professional development, on-going training and customer service training of staff members. Essential Functions ...

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Operations Coordinator

Modern Electrical Supplies Limited

-- specifically, support better management reporting, information flow and management, business process and organizational planning. Overseeing management and increasing the effectiveness and efficiency ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Outbound Sales Representative

VXI Jamaica Ltd.

to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

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Senior Warehouse Manager

Eve Anderson Recruitment Ltd

are in line with the requirements of the Inventory Management System 8. Coordinate with Store ... . Provide weekly management reports on Inventory status along with recommendations with regards ...

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Marketing Associate

Dunn's Electrical, Lighting & Home Decor

CRM Management: Maintain and update the CRM tool to manage customer relationships effectively. Email ... : Develop engaging content for various stages of the customer journey. Campaign Management: Plan ...

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Assistant Manager Financial Planning, Analysis & Reporting

Supreme Ventures Group

, and provide recommendations to management. Ensure compliance with organizational policies and external regulations in all reporting activities. Process Management Develop and maintain reporting templates ...

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Marketing Officer

MyCart Express Jamaica

etc) Develop and implement creative marketing strategies to drive customer engagement, exposure and sales. Collaborate with cross-functional teams (Customer Care, HR, COO), to align marketing efforts ...

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Route Sales Supervisors-St. Catherine, Kingston & St. Andrew, Manchester, St. Ann, St. James

track record of customer relationship building Have excellent time management skills A team player ... Duties and Responsibilities Includes: Building and maintaining healthy customer relationships ...

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IT Service Desk Manager

such as resolution time, customer satisfaction, and escalation rate. Drive customer service improvement ... . Engage in vendor management, budgeting activities, and technical reporting. Preferred Profile: 3–5 ...

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Optical Dispenser - Glencoe

Regency Recruitment and Resources Limited

good customer service. • Measures eyes and face to ensure that lenses and frames are consistent ... and finished eyeglasses upon receipt from the lab, as necessary, to guarantee sustained customer ...

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Operations Officer, Automotive-Western Region

Stewarts Automotive Group

required. Assisting management in achieving profit targets on service and parts sales whilst ... customer satisfaction. Ensuring that all service invoices are processed correctly and monies collected ...

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Hotel Reservation and Sales Expert

Teleperformance

customer service skills, an outgoing personality with excellent communication skills and the willingness ... leading companies, bringing solutions and enhancing customer experience during each interaction ...

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Sales and Facility Development Specialist

7Cs Global Workforce Solutions Limited

to join our team in a multifaceted role that combines data gathering, relationship-building, and customer ... in fast-paced environments, communicates confidently over the phone, and excels in account management ...

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Quality Health Safety Environmental and Sustainability Director

S.M. Jaleel & Company Limited

Job Summary: The QHSES Director p rovid es leadership in Quality Management and Health and Safety ... the company's strategic pillars. Excel s in p roject management of development initiatives in n ew p roduct d ...