Customer Management Jobs

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Customer Service Sales Specialist - Car rental || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... from our high profile/valued corporate and other customers etc. Strives to keep customer satisfaction ...

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Compliance & Risk Management Administrator

Guardian Life Limited

, and implementation of emergency evacuation, disaster recovery, and company risk management programmes ... . Prepare reports and supporting documentation for management and regulatory purposes. Contribute ...

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Account Management Officer (JESS)

KPMG Jamaica (JESS)

Account Management Officer ​ OVERVIEW: ​ KPMG Jamaica has a delivery center named “Jamaica Extended ... is expanding operations at JESS to support the Account Management’s process area. Team members ...

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Management Accountant (FMG/PA 2)

Ministry of Water, Environment and Climate Change"

person to fill the post of Management Accountant (FMG/PA 2) (not vacant) salary range $4,266,270.00 ... filed and stored; Reviews and transmits payments via Central Treasury Management System (CTMS ...

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Cosmetic Advisor (Females ONLY)

Outsourcing Management / Itel

Job Summary: As a Customer Service Specialist, you’ll be the patient’s first point of contact. This role is all about delivering exceptional customer service while supporting the sales process ...

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Buyer Care Specialist || Automotive

Outsourcing Management / Itel

. Responsibilities include (but are not limited to the following): Provide customer support for all customers ... and compliance with the requirements and applicable state laws . Answer customer inquiries via phone call ...

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itel Montego Bay Job Fair & Open House - March 19 2026

Outsourcing Management / Itel

Bay, St. James ****NEW RATES FOR TRAINING AND PRODUCTION***** We invite all Customer Service ... a growing company where the sky is the limit. We are currently seeking Customer Service Representatives ...

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itel Kingston Job Fair & Open House - March 19 2026

Outsourcing Management / Itel

FOR TRAINING AND PRODUCTION***** We invite all Customer Service Representatives, Cosmetic Advisors ... . We are currently seeking Customer Service Representatives, Cosmetic Advisors, Soft Sales Agents ...

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Loan Advisors

Outsourcing Management / Itel

service to enhance customer satisfaction. Develop good product knowledge and use it to resolve issues ... JOB SUMMARY: Assist applicants with verifying eligibility and processing of loan request. KEY ...

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Executive Manager, Human Resources and Talent Management

National Bank of Dominica Ltd

JOB DESCRIPTION - EXECUTIVE MANAGER, HUMAN RESOURCES AND TALENT MANAGEMENT The Executive Manager ... strategy to support the strategic direction of the organization, in the areas of talent management ...

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Boat Captain

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

BOAT CAPTAIN JOB OVERVIEW Provide overall day to day management of the Watersports/ Marine Operations with the goal of delivering excellent customer service and Operate boats up to 38 feet. DUTIES ...

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CUSTOMER SERVICE REPRESENTATIVE

Modern Electrical Supplies Limited

supervisor for timely resolution of customer queries. 7. Prepare Daily Cash Report and Transmittal Reports. 8. Any other related duties required by your supervisor and manager. Customer Service ...

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Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

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Customer Experience Officer

Rock Solid Plastics Limited

Core Functions / Duties & Responsibilities Customer Service & Communication 1 . Answer all ... forpickup or delivery. 3 . Create new customer accounts and maintain accurate customer information ...

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Customer Service Officer (GMG/AM2)

Nutrition Products Ltd

CUSTOMER SERVICE OFFICER (GMG/AM2) 2 YEAR CONTRACT Summary: Reporting to the Customer Service ... a positive experience for everyone who interacts with the brand. Key Outputs: ¨ Handle customer ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Customer Service Technician

Isratech Jamaica

Customer Service Technician (F&B - St. Lucia) Responsibilities Conduct theoretical and practical ... would be a plus Prior knowledge of Diversey chemicals Time and budget management skills, including the ability ...

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Logistics Customer Service Agent - Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Mortgage Assistant, Customer Data Support

Job Purpose To assist with a special project focused on updating and validating customer ... and updating customer information within internal databases and systems Validating and verifying ...

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Customer Service Representative / Admin Assistant

/Warehousing/Logistics/Management, to ensure a excellent customer experience. Complete credits for returns ... . Prepare invoices using the Peachtree/SAGE 50 Accounting Software. Ensure completion of customer ...

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Inside Sales & Customer Support Specialist

as an Inside Sales & Customer Support Specialist . This hybrid role combines customer service, inside sales, and administrative support functions. The ideal candidate will have a strong customer ...

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FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

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Now Hiring Customer service Supervisor/ financial background

Advanced Call Center Technologies, LLC

-making, budgeting, and performance analysis. Proven sales/customer service experience (preferably ... / Experience** - Diploma in a relevant field OR minimum 1 year proven BPO customer service and leadership ...

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Consumer, Channel & Customer Marketing Director (6341)

J. Wray & Nephew

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

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Branch Manager (GUYANA)

Movie Towne

and growth prospects . Generate reports and deliver presentations to senior management. To perform quality checks on all departments with reference to operations, services, and customer experience. Identify ...

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Service Manager

Digicel

is responsible for leading the Service Management function to ensure high customer retention, service excellence ... and lifecycle management for newly acquired and expanded customers Represent customer experience ...

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Project Manager (Ref DISH)

KPMG Jamaica (JESS)

the development and execution of the change management and communication strategy and program to ensure ... for driving and overall management of assigned projects and/or programs; lead internal customers and teams ...

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Banking Support Specialist

Advantage Communications

within the customer contact, into the Customer Relationship Management (CRM) or other similar tools used ... customer support and sales for the product and service lines offered by our client. The types ...

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Service Executive

Digicel

> Minimum 3–5 years’ experience in service management, customer success, account ... ‑driven environments is strongly preferred Diploma or degree in Business Management, Customer ...

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Account Services Associate

Proforma (ProTeam Up Division)

, and positive attitude in every customer interaction. As a key point of contact, the Account Services Associate represents our company and plays an important role in delivering an exceptional customer ...

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Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

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MB Roadside Assistance Specialist (Kingston Onsite Position)..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Patient Enrollment Coordinator

Cosan Connect

with Performance-Based Bonuses Cosan is seeking a compassionate and customer-focused Patient ... for patients, helping them understand and enroll in our care management programs. You will provide ...

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AVP - Integrated Operations - Montego Bay

Guardsman Group

management Support the logistics and response functions especially at peak hours daily, to support ... of computers and office related software Excellent interpersonal and people management skills Must be mature ...

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Corporate Sales Executive

National Shoe and Occupational Solutions Limited - NATCO

, and accurate imputing of customers information in the company’s Customer Relations Management (CRM ... customers and increasing the customer base for NATCO’s products to wholesalers and retailers ...

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Sales Specialist

OSV Group

in managing customer accounts Strong organizational and time management skills Valid driver’s license Key ... . This role focuses on building strong customer relationships, driving profitable sales, and providing ...

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TECHNICIAN / LOGISTICS SUPERVISOR

Blinds Designs Limited

Strong customer service skills Excellent organizational skills Excellent time management skills Valid ... they are corrected promptly. Minimize delays and proactively resolve issues to avoid customer ...

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SALES MANAGER

Blinds Designs Limited

Sales Manager – Blinds Designs Limited Ensure all customer appointments are scheduled efficiently ... customers appropriately and accurately on suitable products and solutions. Identify customer needs ...

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Marketing Director

One Communications (Guyana) Inc

and reputation management in collaboration with the Corporate Communications team. Customer ... in marketing, campaign management, or customer experience roles, with at least 3 years in a leadership position. ...

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Business Manager (Healthcare Sector)

Eve Anderson Recruitment Ltd

efficiency and productivity in a rapidly growing organization. Budget Management: Oversee ... and with external stakeholders. Risk Management: Identify and mitigate potential risks to operations ...

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Sales Consultant

Minott Equipment and Chemicals Ltd.

: Minimum of a diploma in marketing or management. An associate degree is preferred. Customer service ... Duties & Responsibilities: Provide superior customer service, placing heavy importance on brand ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

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Marketing & Digital Content Coordinator (Contract)

Intcomex Jamaica

, and driving customer engagement through digital marketing, social media, and content creation ... visibility and attract new customers. • Social Media Management: Plan, create, and manage ...

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Branch Associate

GK General Insurance Company Limited

and or additional documents to provide insurance solutions to meet the customer’s needs. Conducts accurate customer transactions with keen attention to client profiles. Identify and maximize opportunities ...

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IT Project Manager (Ref DDS) (JESS)

KPMG Jamaica (JESS)

RESPONSIBILITIES ​ Service Delivery Responsible for driving and overall management of assigned projects ... understanding of both internal and external customer business and work collaboratively to successfully deliver ...

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Sales Administrator (In Office) Kingston

Innovative Corporate Solutions

Sales Administrator to join our team. This team member supports the Sales team with customer queries and administrative tasks, to assist with achieving high levels of customer and employee satisfaction ...

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Loan Recovery Officer

, while balancing customer support with the organization’s financial objectives. Responsibilities Review, monitor ... in line with company policy while maintaining a respectful and customer-focused approach. Issue payment ...

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Marketing Assistant

Western Scientific Company Ltd

to increase efficiency and guarantee customer satisfaction. Main Responsibilities: Quotation generation and product costings for approval by management. Prepares brochures by formatting content and graphics ...

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Collection Agent - Montego Bay (WALK-IN) - ONSITE

ContactPoint 360

on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity ... through our client relationship management platform, Filevine or Litify, and take follow-up action as needed ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

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EPMO Lead - Program Manager

Telecommunications Services of Trinidad and Tobago Limited

) applying best practice methodologies for project planning, risk, resource, and stakeholder management; (3 ... execution across TSTT. DUTIES AND RESPONSIBILITIES Program and Project Lifecycle Management Lead ...

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Account Executive

Lannaman & Morris Shipping

report to management. Informing existing and potential customers of product features and benefits and resolving customer complaints. You should also be able to create and present persuasive sales ...

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Chief of Retail Sales & Distribution

JN Bank

and lifecycle management. Improve wallet share and reduce customer attrition. Partner with marketing teams ... , and customer engagement models. Drive adoption of CRM, lead management, and sales analytics tools ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

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Assistant Store Manager

Dwellings Group

-performing retail team, deliver exceptional customer experiences, and drive strong commercial results ... Functions Exemplify the highest standards of customer service and develop effective selling techniques ...

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Dispatcher/Logistics Coordinator

Adlinc Business Services

. Previous experience with email management. Previous experience in dispatch, customer service ... Key Responsibilities Handle all inbound customer queries. Confirm all order information ensure ...

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Key Account Executive

Eve Anderson Recruitment Ltd

customer relationships while supporting revenue growth and commercial performance across multiple product portfolios. This role focuses on coordinating account management activities, strengthening ...

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Assistant Manager-Service Desk & Operations

VM Group

of the customer service experience as well as incident management, request fulfillment and access ... are achieved and that customer satisfaction is met and / or exceeded. Ensure that the IT Support Officers ...

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Logistics Supervisor

of our Distribution Centre’s management team and will provide support in ensuring the smooth running of all warehouse ... , delivery companies, etc.) to schedule pickups and deliveries. Provide excellent customer service to all ...

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Purchasing Coordinator

PRINCIPAL DUTIES Supply Chain Management Manage the end-to-end supply chain process from pre ... Inventory Management Weekly Stock Management Report for all SKUs and raw materials Develop and ensure ...

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Leasing Support (Montego Bay) -MUST HAVE ACCOUNTS

"Conduent"

customer account management by preparing settlement quotes, providing settlement breakdowns, compiling reports, and responding to customer requests related to contract adjustments, early settlements ...

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Accounts Receivable Assistant

RecruitmentXperts Ltd

Update customer accounts and journals regularly Record and reconcile daily cash receipts Process third-party invoices and reconcile end-of-day sales Review and reconcile customer accounts weekly/monthly ...

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RESTAURANT SUPERVISOR

Tastee Limited

, supporting staff, and ensuring excellent customer service. This role requires strong leadership ... Handle customer inquiries and resolve complaints in a professional manner Train, coach, and motivate ...

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Claims Manager - St. Maarten

NAGICO Insurances

and people management capabilities; Customer-centric mindset; Excellent written and verbal ... . This role combines hands-on technical expertise with leadership, quality control, customer service ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Administrative Assistant/Receptionist

Assistant/Receptionist, according to the following criteria: Job Summary: Assists management ... Maintains and supports effective staff and customer relationships. Qualifications & Experience ...

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Restaurant Supervisor/Manager - West/East

Restaurant Holdings Limited

to the policies, procedures and customer service standards set by the organisation and with all legal and statutory requirements. DUTIES AND RESPONSIBILITIES: Assisting management in making entries ...

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SPA MANAGER

TCM group

. The ideal candidate must: -Hold a Bachelors Degree in Tourism & Hospitality Management. - Be able ... and coworkers - Possess excellent customer service skills - Be able to work independently ...

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Sales Manager

National Shoe and Occupational Solutions Limited - NATCO

SALES MANAGER SCOPE The incumbent has responsibility for the management of the company's corporate ... that are geared towards customer retention and continuous customer acquisition that results in the expansion ...

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Rental Sales Agent

Eve Anderson Recruitment Ltd

with prospective customers, selling extras based on the customer's needs, executing the rental ... exceptional customer experience. Responsibilities: Fleet/Mobility Consultant Ensure that the candidate ...

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Multiple Aviation Vacancies

for our commitment to excellence, innovation, and customer satisfaction. With a strong presence ... environment for passengers. Customer Service Agent - Airport customer service is the role ...

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Medical Sales Representative

Aventa Jamaica

, developing solutions and making recommendations to Management to maintain positive customer relationships ... to Management. Such information should include but is not limited to: ü New customer practices/institutions ...

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Junior Facilities & Project Officer – Internship

Joni Gaye Cawley & Associates

to operational excellence, strong infrastructure management, and continuous improvement of its retail facilities to support efficient service delivery and customer satisfaction. Position Overview ...

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Sales Associate - outbound

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

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Open House - Walk In - March 10 - 13 SALES AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Accounts Receivable Specialist

Adlinc Business Services

of outstanding payments by managing customer accounts, monitoring aging reports, reconciling transactions ... client relationships . Key Responsibilities Generate and distribute accurate customer invoices ...

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Service Station Cashier- (St James, Jamaica)

Rubis Coral Gardens

management skills Customer satisfaction-oriented ... , you should have previous experience in a customer service position and good knowledge of how cash registers ...

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Sales Manager

, and mentoring the sales team, and delivering outstanding customer experiences. Additional responsibilities ... , excellent communication skills, and a passion for building lasting customer relationships. Key ...

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Technical Sales Representative

Massy Distribution

Customer Service Management System (CSMS), Quality Health and Safety Environment (QHSE) and Business ... and potential clients Communicate sales or service opportunities and customer concerns or suggestions ...

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Treasury Coordinator - Tower Isle

Beryllium Limited

of sensitive information. Excellent time management and organizational ability. High level of attention to detail. Strong client relationship management and customer service skills. Team player ...

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MANAGER – WAREHOUSE & INVENTORY (ROSCO PROCOM)

Agostini Limited

in inventory management, leading warehouse staff, maintaining inventory accuracy, and ensuring ... Implement and oversee Warehouse Management Systems (WMS) to streamline operations. Enforce ...

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Category Manager

Dufry Jamaica

for the successful management of these categories, ensuring optimal assortment, effective supplier negotiation, and adherence to global commercial guidelines. Responsibilities: Category Management: Utilize ...

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Inventory, Accounting and Administrative Clerk

JOB SUMMARY Complete all operational functions with an emphasis on inventory management, account receivable management, accounting data entries, administrative and sales; while providing the highest ...

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Telesales Agent - TA II

National Pen Company

and management to resolve issues Supports all Sales departments to include Customer Relationship ... responsibilities Supports all Sales departments to include Transactional Sales (TA) and Customer Relationship ...

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Group Commercial Devices Head

Digicel

success of Digicel through strategic partnerships with OEMs, effective lifecycle management of device offerings, and strong collaboration with sales, marketing, and customer operations across the group ...

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Branch Manager - Lucky Dollar - Morant Bay

Unicomer (Jamaica) Ltd.

management of multiple branch locations within an assigned area. This role involves strategic planning, budget management, performance optimization, and leadership to ensure all branches meet the company's ...

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Director, Monitoring & Evaluation

HEART/NSTA Trust

for leading the development of performance measures to ensure Quality Management in the delivery ... in disciplines such as: Technical Vocational Education and Training Education (TVET), Management, Social ...

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Commercial Manager

Rubis

and to be an agent of change Customer Service Management Excellent problem solving and analytical skills ... Contribution and Receivables targets. Proposal of and delivery of returns from customer related ...

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Floor Supervisor - Kingston

Fontana Pharmacy

)  Certificate in Supervisory Management  Customer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

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Immediate Hire - Roadside Assistance Specialist (Kingston - Onsite Position)

Concentrix(CNX)

.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II ...

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SALES REPRESENTATIVE - BATTERIES

Lange Trinidad Limited

their stock, replenshing as necessary and meeting customer needs. Visit potential customers, evaluate their needs, provide solutions, and add them to our existing customer network. Ensure all documentation ...

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GAMING LOUNGE SUPERVISOR

customer care. Job Responsibilities Supervise gaming staff Assign duties, provide training, coaching ... activities to prevent fraud, cheating, and any other illegal activities. Customer service: Provide ...

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Sales and Marketing Officer (Guyana Operations)

Eve Anderson Recruitment Ltd

same to management. Be a solution provider to your assigned customer to ensure quality service ... to existing customers Principal Responsibilities: Deliver exceptional customer service whilst ...

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Sales Manager

to expand the customer base, drive revenue growth, and strengthen brand awareness. RESPONSIBILITIES ... sales budgets and monitor expenses. Manage and strengthen customer relationships to ensure ...

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Collections B2B

BLEWSTREAM ECOSYSTEM

: Strong understanding of collections principles and customer account management. Excellent communication ... strong client relationships. The ideal candidate will have strong communication skills, a customer ...

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M​i​x​o​l​o​g​i​s​t​

Iberostar Rose Hall Beach & Spa Resort

to enhance the customer experience. Inventory Management: Oversee and maintain all bar supplies ... recipes that reflect seasonal trends, flavor combinations, and customer feedback. Customer Interaction ...

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Trade Marketing Representative

Kaleidoscope Paints Limited

, merchandising planograms , co-op advertising with retailers seasonal promotions , customer ... with signage contractors. 6) Competitor market intelligence - Provide feedback to management ...

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Shift Supervisor (JAMAICA)

Starbucks

, procedures and standards, including cash register/management practices as well as store safety ... customer and store needs by constantly evaluating environment and customers for cues • Delivers ...

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Accounts Receivable Associate

BLEWSTREAM ECOSYSTEM

to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...