Customer Management Jobs

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Reservations Specialist- Car rental (Soft Sales) || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... /valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

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Reservations Sales Specialist- Hotel Booking (Soft Sales)

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfil customer needs in response to inquiries, requests and requirements ...

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Enterprise Risk Management Analyst

Jamaica Social Investment Fund

management, and customer service skills High level of integrity, professionalism, and confidentiality ... for the position of Enterprise Risk Management Analyst . Job Purpose The Enterprise Risk Management ...

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Shift Management (Presto) Diego Martin

Agostini Limited

Management Supervise receiving, stocking, rotation, and replenishment processes Monitor shrinkage, damages ... . Customer Experience Deliver and maintain high standards of customer service Resolve customer issues ...

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Senior Manager – IT Infrastructure Management & Op

Guardian Group

JOB OVERVIEW: The Senior Manager - IT Infrastructure Management & Operations is a key leadership ... of any system downtime or failure. 3. Incident & Request Management • Develop and maintain processes ...

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Customer Experience Manager

Goddard Enterprises Limited

consistently delivers high-quality service. Key Areas of Responsibility: Customer Journey Management ... years of experience in Retail Management, customer service, or related roles. Proven track record ...

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Customer Experience Representative

Coops Car Care City Limited / Coop's Corporation Limited

; when the issue is beyond the representatives knowledge, forward to management Report all customer complaints and damages to management Submit customer feedback report daily using customer comment ...

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Customer Service Superstar

Advantage Communications

in the Customer Relationship Management (CRM) system or similar tools. Escalate complex issues ... Customer Service Superstar Job Summary In this role, the Customer Service Representative (CSR ...

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Driver/Customer Service Agent

Goddard Catering Group Jamaica

CUSTOMER SERVICE AGENT/DRIVER GODDARD CATERING GROUP (JAMAICA) LIMITED , a subsidiary of Goddard ... teams in Kingston. The Position: The Customer Service Agent/Driver will report to the Operations ...

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CUSTOMER SERVICE REPRESENTATIVE

Modern Electrical Supplies Limited

supervisor for timely resolution of customer queries. 7. Prepare Daily Cash Report and Transmittal Reports. 8. Any other related duties required by your supervisor and manager. Customer Service ...

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Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

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Third Party Risk Management Support (EC) (1 Year Temp) (JESS)

KPMG Jamaica (JESS)

Management Support (EC) (1 Year Temp) Location: Kingston, Jamaica OVERVIEW : KPMG Jamaica has a delivery ... is setting up a new Third Party Risk Management (TPRM) team at KJESS to support its Strategic Sourcing ...

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Customer Acquisition Specialist

The Hive-Careers

Job Title: Customer Acquisition Specialist Location: Caribbean Region Job Level: Full-Time | Fully Remote (2-year renewable contract) Job Summary The Customer Acquisition Specialist at The Hive ...

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Customer Care Agent

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution ... opportunities through up-selling to existing customers Documentation of customer ...

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Logistics Customer Service Agent - Portmore

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Consumer, Channel & Customer Marketing Director (6641)

J. Wray & Nephew

General Description of the Role The Consumer, Channel & Customer Marketing (CCCM) Director ... strategy, communication, shopper conversion, customer activation, and the innovation pipeline. It ...

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T​e​l​l​e​r​

LASCO Group

tendered. Enter customers' transactions into Customer Management System in order to record ... (MoneyGram & Cambio). Monitor all floor operations to ensure customer experience is excellent. Ensure prompt ...

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Restaurant Manager

Usain Bolt’s Tracks & Records (KLE Group)

. Monitor inventory, control costs, and oversee budget management. Train, mentor, and motivate team members to meet performance goals. Uphold health, safety, and sanitation guidelines. Address customer ...

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Store Manager- Food Industry

Boomerang Caterers

Requirements: • Previous supervisory or management experience, at least five years experience. • Strong communication and leadership skills • Knowledge of customer service and food industry ...

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Sales Representative – Baxter Portfolio

Seprod Group of Companies (member of Musson Group)

market feedback and customer insights to management Requirements: Bachelor’s Degree in Business ... opportunities Support product implementation and customer training activities Prepare quotations, follow ...

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Bilingual Global Service Desk Analyst - Trinidad

ESP.CO. UK. Ltd / ESP GLOBAL

, you will log all customer tickets accurately and proactively monitor, review and chase outstanding ... contractual service levels. You will also provide excellent customer service and communication ...

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Shopper Experience Manager

Joni Gaye Cawley & Associates

, and customer engagement strategies across on-premise outlets and events to drive brand visibility, customer engagement, and revenue growth. Key Responsibilities Develop and execute customer business plans ...

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Sales Associate – Hardware & Home Centre

Greenwood Plaza Company Ltd.

in providing outstanding customer experiences and driving sales. As a Sales Associate, you’ll be the face ... will shine. We’re looking for an enthusiastic, customer-focused individuals eager to grow and make ...

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Patient Enrollment Coordinator

Cosan Connect

with Performance-Based Bonuses Cosan is seeking a compassionate and customer-focused Patient ... for patients, helping them understand and enroll in our care management programs. You will provide ...

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Account Services Associate

Proforma (ProTeam Up Division)

, and positive attitude in every customer interaction. As a key point of contact, the Account Services Associate represents our company and plays an important role in delivering an exceptional customer ...

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Market Development & Agent Relations Officer

Eve Anderson Recruitment Ltd

comprehensive strategies that integrate marketing, business development, and agent management ... superior customer experience to achieve market share and revenue targets. Job Responsibilities: Market ...

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Client Support Representative - Portmore

IBEX Global

Overview The customer service representative will be responsible for support ing customers ... , and facilitating the customer's connection to the appropriate department or resource when escalation ...

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Medical Representative

, and customer feedback and provide relevant insights and recommendations to management. Support ... customer engagement through effective communication, strategic field execution, and professional ...

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Manager - Retail Operations

ARC Manufacturing Limited

management, and delivering exceptional customer experiences. Scope of Role The Manager – Retail ... manufacturers and distributors of building materials, is seeking a results-driven and customer ...

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Business Sales Manager

One Communications (Guyana) Inc

environment. Strong customer service orientation and relationship management skills. High level ... for leading and developing the B2B sales function to drive revenue growth, customer acquisition ...

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Loans Officer (Sales)- Mandeville

Kris An Charles Investments Co. Ltd

customer relationships and close sales. Qualifications & Experience Required At least a first degree ... management system in a timely manner Generate accurate loans contracts/documents Follow up with loan ...

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RECEIVABLES/CREDIT SPECIALIST

Massy Gas Products(Jamaica)

Do you have a passion for financial accuracy and maintaining healthy customer accounts? Are you detail-oriented and committed to delivering excellent customer service? Do you thrive in a fast-paced ...

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Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

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Service Station Manager

Caribbean HR Solutions

in a retail environment, ideally in a managerial role. Strong leadership and customer management abilities. Customer service-oriented with in-depth knowledge of basic business management processes ...

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Team Leader - Installations

Ramco Industries Limited

, and customer support. The ideal candidate will possess strong leadership skills, technical expertise in LPG systems, a commitment to safety, quality, and customer satisfaction, as well as proficiency ...

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CREDIT CONTROL MANAGER

and timely reconciliations of customer accounts are prepared and reviewed. Oversees pursuit ... processes and procedures, e.g. invoicing, follow up, query management. Prepares a quarterly schedule ...

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Call Center Manager

Lightfire Partners

operating procedures to enhance efficiency and customer satisfaction. Resource Management: Prepare work ... excellent customer service and meet performance targets. Performance Monitoring: Analyze call center ...

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Territory Development Representative

Massy Gas Products(Jamaica)

portfolios. Strong customer relationship management and business development skills. Excellent negotiation ... Are you passionate about building customer relationships and driving business growth? Do you thrive ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Sales Advisor

Grand Palladium Resorts

and organizational goals. Key Responsibilities Customer Relationship Management : Build and maintain long ... a critical role in driving sales and building strong customer relationships. You will leverage ...

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Automotive/PMC Refinish Technical Officer – All Island

Joni Gaye Cawley & Associates

opportunity is ideal for a technically strong and customer-focused professional with experience in the automotive refinish paint industry and a passion for training, relationship management ...

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Sales Manager

and Customer Relationship Management Maintain an accurate and up-to-date sales pipeline, ensuring ... with the Company’s growth targets. Drive new business acquisition and increase revenue per customer. Develop ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

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Sales and Relationship Manager-Montego Bay, Catherine Hall, Falmouth & Lucea

JN Bank

and relationship management to enhance our customer relationships and drive growth within the branch network ... , and customer relationship management. Support strategic planning and ensure alignment with the overall ...

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Sales and Relationship Manager-Port Maria, Ocho Rios & Gayle

JN Bank

management to enhance our customer relationships and drive growth within the branch network ... experience in financial services. Training in Sales & Sales Management, Customer Service ...

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Front Counter Retail Sales Clerk

RecruitmentXperts Ltd

Responsibilities Assist customers at the retail counter and provide excellent customer service Process sales ... duties assigned by Management Qualifications & Requirements Minimum 3 CXC/CSEC passes, including ...

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Business Development Manager

Seprod Group of Companies (member of Musson Group)

cross-border activities, ensuring compliance with international trade regulations. Customer Relationship & Partner Management o Establish and deepen long-term B2B and institutional partnerships. o ...

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Administrative Manager (Old Harbour & Savanna-La-Mar)

Unicomer (Jamaica) Ltd.

of the office, ensuring efficient administrative processes and exceptional customer service. The Administrative Manager is responsible for effective credit management to minimise bad debts ...

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Warehouse Supervisor (Mandeville)

Continental Baking Company

, as it relates to supply chain management, distribution, customer relationship management and product ... a Warehouse Supervisor who will be responsible for the management of warehouse operations. The ideal ...

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Sales Manager

Amera Caribbean Development Ltd

, competitor activities, and customer demand to support business growth initiatives Prepare sales ... , and contract management with clients and suppliers Ensure compliance with industry regulations, safety ...

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Sales Representative

BRIJ International Distributors

record in sales Excellent networking, negotiation and customer relation skills Excellent verbal and written communication skills Excellent organizational and time management skills Key Responsibilities ...

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Mixologist - Bar (Trinidad) Airport

GCG Caribbean

excellent customer service, and maintaining a clean, safe, and efficient bar environment in a fast ... according to recipes and quality guidelines. Provide friendly, professional, and efficient customer ...

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Front Desk Representative

Fitnizz TT Ltd

, energetic, and customer-focused Front Desk Representative to join our team. The ideal candidate ... for customer service and fitness environments. Responsibilities Welcome and assist members ...

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Receivables Officer- Collections

Stewarts Automotive Group

with a track record of success in collections and delinquency management, to fill the position ... delinquency management duties according to the established policies and procedures of the Company ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Assistant Manager-Service Desk & Operations

VM Group

of the customer service experience as well as incident management, request fulfillment and access ... are achieved and that customer satisfaction is met and / or exceeded. Ensure that the IT Support Officers ...

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Export Warehouse Manager

S.M. Jaleel & Company Limited

practices. Stock Management: Develop and implement strategies to optimize stock rotation and minimize ... of export operations. Financial Management: Develop and manage quarterly budgets for warehouse ...

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Head Butler

on best practices in hospitality and customer service. Plan and execute special events and private ... , Butler, or in a similar role in the luxury hospitality sector. Strong leadership and team management ...

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Clinical Nurse Specialist – Dialysis Support

Seprod Group of Companies (member of Musson Group)

through product training, clinical education, troubleshooting, customer relationship management, and driving ... intelligence and customer feedback to management and principal partners. Training & Education ...

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Assistant Manager

The Business and Employment Centre

management. • Escalate disciplinary matters as appropriate. Customer Service Excellence • Support high ... in the effective day-to-day management. The role has shared responsibility for ensuring operational ...

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Insurance Sales Representatives (Direct to Client)

Regency Recruitment and Resources Limited

customer service 3. Willingness to learn and is open to coaching 4. Excellent oral and written communication skills 5. Strong organizational and time management abilities 6. Must possess ...

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Loan Officer

Island Finance Trinidad & Tobago Ltd

Requirements: Minimum 5 CSEC/CXC passes. Skills: Sales and/or customer service Self-motivated and results-oriented person Positive attitude and desire to contribute Organizational and time management ...

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SPA MANAGER

TCM group

. The ideal candidate must: -Hold a Bachelors Degree in Tourism & Hospitality Management. - Be able ... and coworkers - Possess excellent customer service skills - Be able to work independently ...

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Store Manager

Starbucks

organizational capabilities and modelling how we work together. Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. Drives ...

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Fraud Prevention Backoffice Agent - Portmore

IBEX Global

from a customer support role. You will be responsible for the proactive detection, investigation ... in Fraud Prevention, AML, or KYC within the financial services or payments industry. General customer ...

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Deputy Country Manager

, and warehousing—to drive efficiency, productivity, and high levels of customer satisfaction. The role enforces ... Transfer, Marketing and Restaurant experience an asset • Excellent organizational, time management ...

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Leasing Support (Montego Bay)

"Conduent"

customer account management by preparing settlement quotes, providing settlement breakdowns, compiling reports, and responding to customer requests related to contract adjustments, early settlements ...

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urgent Sales Agent Needed 520 Hourly

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

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Project Engineer

Massy Wood Group

. Communicating the progress, variations and costs of the contract to the customer and company management ... and any operational difficulties and commercial implications to the customer. Managing negotiations ...

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Open House - Walk In - May 28 and 29, 2026 SALES AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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DIRECTOR OF RECRUITMENT AND MARKETING

University of the Commonwealth Caribbean

and oversight for the University’s integrated marketing, student recruitment, enrollment management, public ... , and Enrollment Management Strategy aligned to institutional objectives. Lead long-term planning for brand ...

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Accounts Clerk

Jo-Anne Mouttet & Associates

memos Processing of truck driver charges for deductions to be made on a monthly basis Customer account reconciliations Verification of customer balances on Odoo Adequate and efficient filing of documents ...

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Head of Sales and Marketing

Restaurant Associates

management § Detailed Reporting § Focus on customer experience § Above average financial and data ... REQUIREMENTS: MSc. or MBA in Marketing/Advertising, Brand Management or Business Development ...

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Operations Manager

of 80% positive customer feedback. - Team Management: Ensure staff demonstrate effective ... of facility management services. This role includes leadership in job costing, client coordination ...

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Technical Sales Supervisor – Auto/PMC Refinish

Joni Gaye Cawley & Associates

and customer engagement initiatives Work closely with Operations, Export, Technical, Logistics, and Customer ... ) years’ experience in a management and marketing environment Exposure to the automotive refinish ...

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Service Manager

and management guidelines. Recruit, coach, and motivate service advisors and technicians. Conduct performance reviews and lead disciplinary actions when needed. Investigate and resolve customer concerns ...

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Telesales Agent - TA II

National Pen Company

and management to resolve issues. Supports all Sales departments to include Customer Relationship ... responsibilities Supports all Sales departments to include Transactional Sales (TA) and Customer Relationship ...

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Procall Representative I

Brightstar Lottery

by delivering proactive, customer-focused sales and service through the Procall telephone system ... contributes directly to retailer satisfaction, revenue growth, and a positive customer experience ...

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Export Sales & Marketing Executive

Kaleidoscope Paints Limited

performance closely and propose recovery plans for shortfalls. Sales and Customer Management Develop ... . Support colour code management and related matters while minimising customer downtime. Marketing ...

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ANALYTICAL EQUIPMENT SPECIALIST

Western Scientific Company Ltd

of customer problems and complaints. Keeps management informed by submitting daily activity sheets ... Main Responsibilities: Establishes, develops and maintain business relationships with current ...

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Immediate Hire - Roadside Assistance Specialist (Kingston - Onsite Position)

Concentrix(CNX)

.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II ...

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Fleet Manager

Eve Anderson Recruitment Ltd

of safety, service reliability, and customer satisfaction. Employment type : Contract, 1 year ... staff, communicating expectations, and resolving customer concerns. Support the resolution ...

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Treasury Custodian

Beryllium Limited

Management Support operational treasury transformation and participate in business continuity planning ... . QUALIFICATION & EXPERIENCE An associate degree in accounting, business, management, or finance ...

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Shift Supervisor (BARBADOS)

Starbucks

, procedures and standards, including cash register/management practices as well as store safety ... customer and store needs by constantly evaluating environment and customers for cues • Delivers ...

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Accounts Receivable Associate

BLEWSTREAM ECOSYSTEM

to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...

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Collections B2B

BLEWSTREAM ECOSYSTEM

: Strong understanding of collections principles and customer account management. Excellent communication ... strong client relationships. The ideal candidate will have strong communication skills, a customer ...

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Logistics Coordinator

Ramco Industries Limited

Specific Duties Procurement Management: Develop and execute procurement strategies to ensure cost ... for appropriate approval. Inventory Management: Oversee the Merchandisers to manage inventory levels ...

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Sales Manager

Eve Anderson Recruitment Ltd

and Customer Relationship Management Maintain an accurate and up-to-date sales pipeline, ensuring ... , strong customer retention, effective market positioning, and disciplined commercial execution ...

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Floor Supervisors - Kingston

Fontana Pharmacy

)  Certificate in Supervisory Management  Customer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

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Operations Manager

, and staff development • Drive the sales team to hit targets and deliver a premium customer experience • Oversee showroom presentation, inventory, supplier relationships, and stock management • Manage ...

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Head of Service

Appliance Traders Limited

exceptional customer outcomes, we want to hear from you. Core Functions: Develop and execute ... and Retail teams to ensure service commitments are consistently met. Lead escalation management for complex ...

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Sales & Marketing Manager

Rubis

to instil a culture of operational excellence and to be an agent of change Customer Service Management ... to ensure growth and profitability Proposal of and delivery of returns from customer related capital ...

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PERFORMANCE MONITORING and EVALUATION ANALYST

Western Regional Health Authority

(include but not limited to) Maintains customer service principles, standards and measurements ... on role of Division/Unit for the Orientation and on boarding programme Maintains customer service ...

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Legal and Compliance Officer

Stewarts Automotive Group

with knowledge and experience in risk management and mitigation and legal and compliance matters ... and implementing policies and procedures regarding transaction monitoring, investigation management ...

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Key Account Sales Representative

Agostini Limited

, presentation, relationship management and customer service skills. Ability to supervise, coordinate ... , strengthening customer partnerships and delivering best-in-class in-store execution across ...

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On Premise Specialist

J. Wray & Nephew

is responsible for establishing and developing endearing profitable consumer, customer and stakeholder ... and develop long term profitable customer relationships, through continuous engagement, best in class ...

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Certified Pharmacist

Eve Anderson Recruitment Ltd

dispensing practices, regulatory compliance, and excellent customer service while supervising a small ... tasks and ensure proper workflow and accountability • Train staff on dispensing support, customer ...

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Team Leader - Electrical

FT Farfan Limited (a member of the Bryden Group)

Job Purpose The incumbent is responsible for the day-to-day management of the Electrical department of the Service Heavy Division to achieve the company’s overall profitability and customer ...

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Subway Store Supervisor

Prestige Holdings Limited

are maintained. DUTIES AND RESPONSIBILITIES Ensures 3 Second rule for customer service is observed by all employees Receives and solves customer complaints Listens to employees’ concerns and brings ...

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Pharmaceuticals Sales Representative (South)

. Outcome 1: Grow the Territory Through Meaningful Customer Impact You consistently expand ... how each product improves patient outcomes and customer operations. Customers look forward to your visits ...