Customer Management Jobs

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Customer Service Specialist

Outsourcing Management / Itel

regarding any concerns. Partners with management team to meet and exceed customer service expectations ... POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ...

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Customer Service Specialist - 500USD Sign On Bonus

Outsourcing Management / Itel

with the purpose of retaining and growing specialty customer business. Responsible for researching ... /valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

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Order Management and Logistics Officer

JOB SUMMARY The Order Management and Logistics Officer is responsible for managing the logistics ... operational efficiency, customer satisfaction and alignment across departments. KEY RESPONSIBILITIES 1 ...

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HOSPITALITY- MANAGEMENT AND SERVICE ROLES

Everglades Farms Limited

Manager Servers (Restaurant and Bar Servers) Steward Maintenance and Grounds Personnel Management ... in Hospitality or Business Management or a related discipline preferred. Relevant Certification Strong ...

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Cosmetic Advisor (Females ONLY)

Outsourcing Management / Itel

: · Outstanding customer service skills · Strong time management and organizational skills · Ability ... customer payments · Generates invoices and conducts financial transactions ensuring they are on track ...

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Sales Representatives Uncapped Incentives

Outsourcing Management / Itel

within the specified time frame Provide enthusiastic, courteous and exceptional service to enhance customer ... -solving Attention to detail and accuracy Customer service and sales orientation Adaptability Initiative ...

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Human Resource Officer

Spectrum Management Authority

function and providing guidance in human resource management. Principal duties will include: § Providing ... and training and preparing associated management reports. § Administering all benefits and welfare ...

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Post-Op Nurse

Outsourcing Management / Itel

: Excellent verbal and written communication skills Internal and external customer service orientation ... already if still in school Social Media Savvy Minimum 1 year of customer service experience Basic ...

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Post-Op Specialist

and written communication skills Internal and external customer service orientation Strong ... Registered Nurse (RN) Social Media Savvy Minimum 1 year of customer service experience Basic knowledge ...

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Accounts Payables Officer

Spectrum Management Authority

communication skills Excellent customer service attitude. Applications must be submitted no later ... Reporting to the Chief Accountant,, the Accounts Payables Officer processes payments to suppliers ...

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Audit and Risk Management Specialist (K-JESS)

KPMG Jamaica (JESS)

Join Our Team as an Audit and Risk Management Specialist ​ Company: KPMG Jamaica Location: Kingston ... United States ("the Client"). Job Summary: As an Audit and Risk Management Specialist, you will play ...

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Assistant Manager – Risk Management (KPMG CARICOM)

KPMG Caricom Business Services Limited

in Caricom is seeking to hire a talented, highly motivated Assistant Manager – Risk Management. The Assistant Manager – Risk Management is responsible for overseeing the client onboarding process ...

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Customer Service Representative - Laundry

Chattergoon Group of Companies

to management in writing Maintaining a clean and organized workspace and customer lobby area ... Customer Service Representative The Customer Service Representative is responsible for providing ...

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Customer Relationship Manager

Active Home Centre

track record in customer service management, retail management or similar role. Strong Leadership ... We are seeking a dynamic and results-driven Customer Relationship Manager to join our retail sales ...

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Customer Service Superstar

Advantage Communications

, into the Customer Relationship Management (CRM) or other similar tools used. Follow s up and communicate s ... us. SUMMARY In this role, Customer Service Representatives are responsible to provide first-in-class ...

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Customer Service Representative

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures Properly document ... located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...

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Customer Service Associate

Advanced Call Center Technologies, LLC

, so there is no limit to how much you can earn! We’re excited to announce the Customer Service Associate ... , lunch subsidies, and onsite canteen. Available Positions: Customer Service Inside Sales (after 3 ...

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Customer Service Associate

Advanced Call Center Technologies, LLC

, so there is no limit to how much you can earn! We’re excited to announce the Customer Service Associate ... , lunch subsidies, and onsite canteen. Available Positions: Customer Service Inside Sales (after 3 ...

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Customer Care Representative - Transportation

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Customer Care Agent - Transportation

Continuum Global Solutions

Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Customer Care Representative - Transportation

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Customer Service Agent

Duties and Responsibilities The Customer Service Agent has responsibility and accountability ... different roles including but not limited to Customer Service, Sales, Dispute Registration ...

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Logistics Customer Service Agent - Kingston

IBEX Global

Escalate problematic customer issues to management according to standard operating procedures Properly ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Customer Relations Officer (GMG/AM 3)

Accountant General Department

JOB PURPOSE Reporting to the Customer Relations Supervisor, the Customer Relations Officer liaises ... accurate and timely information to customers via the Contact Centre, or Customer Service Desk ...

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Customer Service Specialist – Transportation Support

Continuum Global Solutions

worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Record Retrieval-Customer Service/Collections Specialist

Etech Global Services LLC

Proficient in Customer service and Collections Knowledge of record management procedures & processes (is a plus) Experience of at least 2+ years in an Operations Center, or in outsource management ...

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OPEN HOUSE- June 6, 2025 - SALES AND CUSTOMER SERVICE AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Join Our Customer Service & Collections Team – Earn Up to 700 JMD

Teleperformance

As a Customer Service Expert, you’ll be the voice of the brand, helping customers with inquiries ... skills. Your Role as a Customer Service Expert Listening & solving problems with care and patience ...

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RF Engineer (Onsite) // Fixed Network Customer Support Engineer (Onsite)

, site identification and evaluation and zones analysis. - Customer technical communication and internal organization, project management and be able to independently communicate with customers ...

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Date)..FULL TIME Reservation Specialist (Customer Service) Montego Bay (Onsite)- No Experience

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...

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General Manager

Eve Anderson Recruitment Ltd

, or Human Resource Management (HRM) would be an asset Key Competencies: Customer-first mindset Community ... a close-knit community. The ideal candidate will have strong leadership skills, a passion for customer ...

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Senior Business Development Manager (Suriname)

Nestle Jamaica Ltd.

. WHAT MAKES YOU SUCCESSFUL First Degree in Business Management or Sales. Experience in Sales with Customer ... & volume in each territory, having Marginal Contribution targets and Customer Contribution Statement ...

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FIELD SALES MANAGER

Louis Industrial (LIG) Ltd

management with Sales Reports on customer needs, problems, interests, competitive activities ... The Field Sales Manager is responsible for driving sales growth and expanding the customer base ...

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Country Manager

Massy Motors Ltd.

sales, negotiation and relationship management and communication (oral and writing) skills. • Customer ... rentals division including short- term rental agreements, customer relations and administrative ...

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USD 400 Sign on Bonus (June 16th start Date) MB Roadside Assistance Specialist (Montego Bay Onsite

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Area Manager

ANSA McAL Group of Companies

& Compliance: Ensure efficient route management and adherence to activities for customer visits. Sell ... of Franchise customers. This role includes executing B2B sales and marketing strategies, enhancing customer ...

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Fitness Center Manager

to meet customer demand and generate revenue Advertise and promote the centre to increase usage, which may include commissioning and considering market research Maintain high levels of customer care ...

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Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

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Senior Manager Operations - Call Center

iQor -

analyses; defining user requirements; productivity, quality, and customer-service standards ... improvements in overall service levels, transactional efficiencies and cost management. Provide ...

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Business Analyst

Assuria Life (T&T) Ltd

, streamline operations, and improve customer experience. The ideal candidate will have experience ... and others to document key business processes. Identify opportunities for automation, AI tools, and improved customer ...

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Branch Manager

ARC Manufacturing Limited

, ensuring they meet sales goals and provide excellent customer service. Managing the branch's budget, achieving sales targets, and ensuring profitability. Addressing customer inquiries, handling ...

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Front Office Agent - St. James

Digicel

Interpersonal Skills Customer Handling Management Advance Handset Training Customer Care Front Office Agent Primary objective ...

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Sales Representative

Management: Merchandise products in customer stores using FIFO method – move older stock to front, new ... customer relationships, ensure effective merchandising, and maintain accurate financial ...

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Evening Duty Manager

Couples Resorts

and accident occurrences Promptly report any matter of concern to the Management Team Ensuring the consistent ... excellent customer service Supporting and directing accordingly the work carried out by the employees ...

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Retail Services Manager

Eve Anderson Recruitment Ltd

-Key Accounts to establish both market and target customer strategies for the Company. h) Ensure all ... ) that reflect the alignment between external and internal customer requirements. m) Evaluates ...

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Sales Executive

Caribbean HR Solutions

per customer ratio Grow existing customer base within assigned territory by actively seeking new clients. Provide management with timely feedback on customer performance Update on new opportunities, market ...

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I.T. Project Manager

Assuria Life (T&T) Ltd

and mitigate project risks, ensuring timely resolution of issues. Stakeholder Management ... , and customer experience goals. Quality Assurance & Compliance Ensure IT solutions meet security ...

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MANAGER - SPECIAL PROJECTS

in a timely and effective manner Monitor the customer service of retail/digital operation to ensure ... customer requirements Identify current and future customer requirements by establishing rapport ...

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Job Opportunities- Automotive Market, On-Site, New Kingston JA

Acerh Caribe Jamaica Ltd

of spare parts. Inventory management. -Provide first class assistance to customers & staff members. 4 ... parts. -Assist with processing of quotes, sales and after-sales services in response to customer ...

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Service Desk Analyst - Bilingual English/Spanish

ESP.CO. UK. Ltd / ESP GLOBAL

customer tickets accurately and proactively monitor, review and chase outstanding tickets to ensure ... levels. You will also provide excellent customer service and communication in both languages English ...

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After Sales Manager

Carlisa Enterprise

for overseeing the full after-sales service operation, including service team leadership, customer complaint resolution, warranty and repair management, and coordination with internal departments to uphold ...

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Call Center Specialist – Transportation Accounts

Continuum Global Solutions

worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Transportation Support Representative

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Transportation Support Representative

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Client Care Associate – Mobility Services

Continuum Global Solutions

. The company's Fortune-500 clients rely on its vast expertise in customer care management ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Call Center Specialist – Transportation Accounts

Continuum Global Solutions

worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...

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Client Service Associate

Proforma (ProTeam Up Division)

in every customer interaction. Specific Responsibilities: Prepare quotes and presentations for clients. Enter sales ... customer and supplier information within database. Answer incoming phone calls and emails ...

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Appliance Technical Expert - Portmore

IBEX Global

customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...

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Branch Operations Manager (Portmore Location)

Carlisa Enterprise

and accounting documents Inventory Management • Ensure inventory levels meet customer demands ... preferred Key Competencies • Leadership and Staff Supervision • Inventory Management • Customer Service ...

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General Manager - H&L Rapid True Value (retail chain of stores)

Great People Solutions (G.P.S.) Limited

, brand management, customer experience. Demonstrate drive and ownership in increasing net ... for business development and a strong background in retail management, we encourage you to apply ...

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Commercial Manager

J. Astaphan & Co Limited

resources and ROI on marketing spend. Analyze customer behaviors, preferences, and purchase patterns. Generate performance reports and insights for senior management. ...

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Account Executive

report to management. Informing existing and potential customers of product features and benefits and resolving customer complaints. You should also be able to create and present persuasive sales ...

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Accounts Receivables and Admin Supervisor

Eve Anderson Recruitment Ltd

Customer service and relationship building Time management and multitasking Problem-solving and decision ... , ensuring timely invoicing, collection, and reconciliation of customer accounts. Monitor outstanding ...

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Ticket Writer Supervisor (In-Field position for St. Kitts-Nevis)

CAGE Companies

by providing efficient management and guidance. Ensures compliance by staff of company and departmental policies and procedures. Maintains and supports effective staff and customer relations. Education ...

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Quality Analyst

VXI Jamaica Ltd.

for evaluating and scoring interactions between customer service agents and customers. This role involves identifying behaviors that can enhance customer experiences, generating trending QA reports ...

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Retail Sales Representative

A.A. Laquis (Jamaica) Limited

in finding the right product. Day-to-day duties include customer service tasks such as welcoming ... that the store always has the change available for the customer Handle refunds, returns ...

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TERRITORY EXECUTIVE

to the Trade Execution and Development Manager while liaison with senior management. Job Duties ... and establish local events in various industry sectors (hotels, bars, etc.) to grow brand awareness, customer ...

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TRADE DEVELOPMENT OFFICER-EAST

Caribbean Producers Jamaica Ltd

to satisfy customer needs. Duties and Responsibilities: Whilst the key focus of a Trade Development Officer (TDO) is to effectively bridge the gap between customer needs and CPJ’s capabilities ...

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Purchasing Coordinator

Agostini Limited

PRINCIPAL DUTIES Supply Chain Management Manage the end-to-end supply chain process from pre ... Inventory Management Weekly Stock Management Report for all SKUs and raw materials Develop and ensure ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

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Manager - Consumer, SME Banking & Digital Delivery

NCB Financial Group

on market trends, customer insights, and business opportunities to maintain competitiveness ... segments, ensuring alignment with customer needs and lifecycle stages. Oversee the execution of new ...

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Channel Manager - Automotive Refinish

ANSA McAL Group of Companies

Accounts to support marketing and business planning. Sales, Marketing & Customer Management Supervise ... Management Team to develop and refine long- and medium-term plans for the Company/Brand. Develop annual ...

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Central Monitoring Senior Associate

Guardsman Group

and dispatch the response resources and provide customer service to the company's internal ... -solving skills Good time management skills Key Competencies High Attention to details Knowledge ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Talent Acquisition Associates

Restaurant Associates

Management/Business. Administration/Management Studies. Customer Service Training. Efficiency ... and management staff on all HR-related matters.Assist with advertising open positions on various ...

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M​e​r​c​h​a​n​d​i​s​e​r​

Hardware & Lumber Ltd

The ideal candidate will maximize customer traffic and sales through stimulating product ... . Maximize customer interest and sales levels by displaying products appropriately. KEY OUTPUTS ...

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Business Sales Executive

Caribbean Cellular Telephone Limited

management. Prepare detailed solutions, quotations, proposal and contracts to conform to customer requirements. Liaise between nominated accounts, customer service and engineers to ensure service ...

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Operations Coordinator

Modern Electrical Supplies Limited

-- specifically, support better management reporting, information flow and management, business process and organizational planning. Overseeing management and increasing the effectiveness and efficiency ...

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Cash Application Analyst

Digicel

the day‑to‑day operation of the billing process, to involve liaison with the Customer and Order Management ... inquiries from customer service & collections teams from customer payment activities Transfer ...

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Outbound Sales Representative

VXI Jamaica Ltd.

to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

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Assistant Restaurant Manager

Restaurant Associates

are maintained. Assumes full responsibility for restaurant profit and loss management by implementing ... members to exceed customer expectations with fast and friendly service in clean surroundings. Enforces ...

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Sales Executive

Kingston Industrial Garage

with excellent customer service skills, to join our team and sell the best products on wheels! Are you ready ... motivated persons with good time management skills. Bachelor’s Degree in Sales, Business Administration ...

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BUSINESS SERVICE MANAGER

Tobago Information Technology Limited

The ideal candidate will bring a solid background in business management, with expertise ... Credentials and Experience Bachelor’s degree in Business Administration, Management, Marketing ...

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Accounting Assistant - Receivables

Aegis Business Solutions Limited

and goods that are sold to clients, with a focus on customer satisfaction and administration ... with clients answering account-related questions. Functional Expertise: Maintains and updates customer files ...

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Field Sales Agent

Regency Recruitment and Resources Limited

of the Field Sales Specialist role is to drive customer acquisition, revenue growth, and brand ... will play a critical role in expanding the company's Customer base, exploring Affinity Program ...

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Director of Sales - OECS

UNICOMER Group

Key Accountabilities: Set a strategy for uniting sales, service and customer experience (ensuring ... Monitor and manage the customer base and develop retention strategies including business dependence of key ...

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Accounts Receivables & Payables Clerk

processes. This includes timely and accurate processing of customer invoices and payments, vendor bills ... supports financial reporting, cash flow management, and ensures compliance with internal controls ...

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Pharmacy Technician

,” ensuring every customer experiences is at our very best and regulatory duties at our most prescise ... , give constructive feedback, and celebrate wins. Customer Experience • Work backwards from the customer’s needs ...

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Cash Manager/Planner (FMG/PA 3)

Accountant General Department

of an effective system of cash management to ensure the availability of cash for effective budget ... and efficient disbursement of Public loan in keeping with best practice; management of Treasury Deposits ...

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USD 400 Sign on bonus, I-Phone raffle, Free appliance raffle, 1- week free lunch (June 16th start

Concentrix(CNX)

.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II ...

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Join Our Team as an Outbound Sales Representative and get Free lunch + Monthly Bonus & Free

IntouchCX

management, and customer relationship building. The Outbound Sales Representative is expected to maintain ... About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ...

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Window Treatment Installer

Minott Equipment and Chemicals Ltd.

to management. Determine solutions to problems to satisfy the customer and act in the company’s ... shipments for appropriate installation parts prior to leaving the warehouse. Arrive at the customer’s ...

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Walk-In and Get Hired – HIRING DAILY, Earn Up to 700 JMD

Teleperformance

We have over 100 positions available in Sales, Repairs and Technical Support, Customer Service, and Collections. Come meet our team and learn how you can grow your career with an industry leader in customer ...

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Multiple Vacancies- Sales Supervisor and Inventory Clerk

effective sales strategies in alignment with company objectives. • Build and maintain strong customer relationships and ensure high levels of customer satisfaction. • Prepare sales reports ...

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Loan Collections Manager

customer information such as contact number, address, place of employment, banking information ... . Ensuring collectors log appropriate notes on the system at every interaction with customer accounts ...

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Van Sales Representative

Joni Gaye Cawley & Associates

is maximized, appropriate for each customer Ensure that products are displayed and rotated Ensure ... Ensure proper management of receivables by operating at a point that minimizes risk while maximizing ...

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GIFT SHOP MANAGER

TCM group

with established company standards Must have excellent customer service and communication skills Must have excellent organizational and management skills Must be proactive, self-motivated and be ready ...

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Sales Account Executive - Lighting

Eve Anderson Recruitment Ltd

for driving sales, expanding the customer base, and promoting high-quality product solutions ... trends and product innovations. Deliver exceptional customer service by addressing inquiries ...