Customer Management Jobs

Not for me

Customer Care Specialist - 500 USD Sign-on Bonus

Outsourcing Management / Itel

with the purpose of retaining and growing specialty customer business. Responsible for researching ... /valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

Not for me

Customer Success Specialist ||Transportation (Flexibility Required - Overnight Shift Included)

Outsourcing Management / Itel

, availability, and customer needs. Monitor and track the status of dispatched units and update schedules ... and management. Develop and optimize routes to ensure timely and cost-effective delivery of services ...

Not for me

Records Management Technician

Urban Development Corporation of Trinidad & Tobago (UDeCOTT) Ltd

Summary: The Records Management Technician is required to provide assistance for the successful implementation of the Records Management Policies and Procedures for the organization. The incumbent ...

Not for me

Knowledge Management Coordinator (JESS)

KPMG Jamaica (JESS)

Join Our Team as a Knowledge Management Coordinator Location : Kingston, Jamaica Company : Jamaica ... professional with a passion for project management, process improvement, and knowledge management ...

Not for me

Account Management Officer (JESS)

KPMG Jamaica (JESS)

to support the Account Management’s process area. Team members within the delivery center work ... . The Clients’ Account Management’s process area performs tasks related to supporting active client ...

Not for me

Cosmetic Advisor (Females ONLY)

Outsourcing Management / Itel

: · Outstanding customer service skills · Strong time management and organizational skills · Ability ... customer payments · Generates invoices and conducts financial transactions ensuring they are on track ...

Not for me

Reservation Sales Specialist || 500USD Hiring Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfill customer needs in response to inquiries, requests and requirements ...

Not for me

Human Resource Generalist

Outsourcing Management / Itel

, employee relations, performance management, onboarding, policy implementation, and employment law ... in the implementation and management of leave processes (i.e.: administration tracking) Maintain employee ...

Not for me

Summer 2026 Management and Sales Internship - Jamaica

The Sherwin-Williams Company

Merchandising Customer Relationship Management Business Management Following successful completion ... Summer 2026 Management and Sales Internship - Jamaica Jamaica Job Description The Sherwin-Williams ...

Not for me

Logistics & Customer Service Director

J. Wray & Nephew

Customer Service & Logistics (CS&L) activities, ensuring timely and cost-effective delivery of raw ... strategic synergies across the Jamaican Supply Chain. Coordinates supply relationship management ...

Not for me

Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

Not for me

Logistics Customer Service Agent - Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

Not for me

Customer Service & Inside Sales Representative

JP Logistics Solutions

We are seeking a motivated and customer-focused individual to join our team as a Customer Service ... , and proactively driving sales through effective communication and relationship-building. A Customer Service ...

Not for me

Inside Sales & Customer Support Specialist

Caribbean HR Solutions

to apply for the following role: Inside Sales & Customer Support Specialist We are seeking a highly motivated and detail-oriented individual to fill the role of Inside Sales & Customer Support Specialist ...

Not for me

Customer Care Agent | Digicel+ & GSM

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution ... opportunities through up-selling to existing customers Documentation of customer ...

Not for me

FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...

Not for me

Technical Customer Support Manager (All Parishes)

Influx

customer experience and talent industries. Our model helps global companies build flexible, high ... with global visibility. Why This Role? Join a company reshaping how global businesses deliver customer ...

Not for me

Enterprise Customer Service Agents - Voice Support

Influx

to learn quickly Receptive to feedback to ensure customers get a high-quality customer service ... Independent, excellent time management and organizational skills The ability to resolve 10–15 ...

Not for me

General Manager (Barbados)

Caribbean ARI Inc.

(category management, space planning, customer segmentation). •Identify and mitigate risks and threats ... operations desirable •Significant stakeholder management experience • Key Skills & Competencies •Customer led ...

Not for me

Cashier Supervisor (Kingston)

Carlisa Enterprise

management team, ensuring efficient and accurate cash transactions, and providing exceptional customer ... to maintain financial controls and drive continuous improvement in cash management processes. Key ...

Not for me

Restaurant Staff & Managers - Church's Chicken Jamaica

Global Brands Group of Companies

for Management Positions Skills and Attributes: Ethical and customer-centric approach. Fluency in English ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

Not for me

General Manager

Dansteel Limited

involves strategic planning, staff management, inventory control, vendor relations, and customer service ... Management & Leadership Hire, train, and manage store staff to maintain high performance and customer ...

Not for me

Operations Manager

Beharry Holdings Inc

Excellence. Team Leadership and Staffing. Sales and Financial performance. Customer Service Management. Compliance and safety. Inventory and Supply Chain. Qualifications & Experience: Bachelor’s ...

Not for me

Operations Manager

Joni Gaye Cawley & Associates

, logistics, and customer service, to ensure smooth and efficient workflows. Team Leadership: Supervise ... efficiency, reduce costs, and improve service delivery. Inventory Management: Oversee inventory control ...

Not for me

Product Coordinator

in the development, launch, and management of products and trade activities throughout their lifecycle ... Coordination & Product Lifecycle Management: Assist the Product Manager in planning and executing product ...

Not for me

MB Roadside Assistance Specialist (Kingston Onsite Position) ..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

Not for me

Contact Center Supervisor

ANSA McAL Group of Companies

for optimization of customer experience. Customer Relationship Management : The practice, strategy ... certifications in Contact Center Management or Quality Management or Customer Experience is a plus ...

Not for me

Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

Not for me

Assistant Warehouse Manager

Key Responsibilities Assists in achieving daily targets (customer satisfaction, employee management ... to requirements and advising management on corrective actions. Assists with the preparation of daily, weekly ...

Not for me

Manager, Treasury Unit

Caribbean Development Bank

in Treasury operations. Good management skills, with a customer orientation. Problem solving abilities ... position through effective planning and management of its financing, investing, general accounting ...

Not for me

Sales Manager

strategy and execution across diverse customer segments—from wholesalers and supermarkets to small ... targets Drive culture change initiatives to foster accountability and performance Team Management ...

Not for me

Commercial Sales Coordinator – Heroic

Heroic Group Limited

Relationship Management - Build and maintain strong customer relationships for repeat volume and market ... The Commercial Sales Coordinator is responsible for driving revenue growth by leading customer ...

Not for me

Client Services Officer

Student Loan Bureau

regular reports to provide data and information on trends to the Customer Relationship Management ... and Experience First Degree in Management, Business or equivalent. Three (3) years in Customer ...

Not for me

COMMERCIAL MANAGER

Dufry Jamaica

service and Club Avolta. 10. Stock Management: Maintain optimal stock levels to meet customer demand ... comprehensive strategies to achieve business objectives. 6. Assortment Management & Master Data: Ensure ...

Not for me

IT Program Portfolio Lead - (JESS)

KPMG Jamaica (JESS)

of technology portfolio management for one of the world’s leading professional services firms ... programs with strategic business objectives. You’ll design and maintain a robust portfolio management ...

Not for me

W​A​I​T​E​R​/​B​A​R​T​E​N​D​E​R​

Waiter/Bartender Key Skills and Competencies Knowledgeable about drinks. A professional must know their craft. Maintains cleanliness. Good customer service skills. Great time management and memory ...

Not for me

Administrative Assistant (Direct to Client)

Regency Recruitment and Resources Limited

KEY RESPONSIBILITIES: The administrative assistant will be responsible for: Office Management ... is functioning properly. Customer Service : Assist customers with inquiries, providing product information ...

Not for me

Inbound Sales Advisors

VXI Jamaica Ltd.

Representative, you will play a key role in responding to customer needs and driving business growth. By actively listening to customer pain points and offering relevant solutions, you will create a seamless ...

Not for me

Account Services Associate

Proforma (ProTeam Up Division)

in every customer interaction. Specific Responsibilities: Prepare quotes and presentations for clients. Enter ... . Maintain customer and supplier information within database. Answer incoming phone calls and emails ...

Not for me

1st Line Support Analyst - Bilingual English/Spanish

ESP.CO. UK. Ltd / ESP GLOBAL

customer tickets accurately and proactively monitor, review and chase outstanding tickets to ensure ... service levels. You will also provide excellent customer service and communication in both languages ...

Not for me

Restaurant Operations Manager

Joni Gaye Cawley & Associates

Strong background in customer service excellence Bachelor’s degree in Hospitality Management ... for the seamless coordination of restaurant operations, ensuring high standards of customer service ...

Not for me

Sales Supervisor

strategies in alignment with company objectives. • Build and maintain strong customer relationships and ensure high levels of customer satisfaction. • Prepare sales reports and forecasts; track and analyze ...

Not for me

Duty Officer

Guardsman Group

. Qualification & Experience Associate's Degree in Business Administration Certificate in Customer Service and or Supervisory Management Minimum of 5 CSEC subjects inclusive of Math & English Strong ...

Not for me

Front Office Agent - St. Ann

Digicel

>Analytical skills Good Time Management Excellent Interpersonal Skills Customer ... Profile: Customer Care Front Office Agent Primary objective ...

Not for me

Sales Representative - Lubricants

FT Farfan Limited (a member of the Bryden Group)

products and providing good customer service. This position reports to the Sales Manager – Consumer. Key ... up on delivery of products Handles customer questions, complaints and billing queries with the highest ...

Not for me

Information Technology Manager

Joni Gaye Cawley & Associates

member/customer experience. Key Responsibilities Develop and implement IT strategies aligned ... and oversee helpdesk support Collaborate with senior management on process automation and technology ...

Not for me

Commercial Sales Coordinator – Fowlco

Heroic Group Limited

of professional, timely, and reliable customer service. Core Responsibilities 1. Sales Management ... . 2. Customer Relationship Management - Serve as a primary point of contact for key account clients ...

Not for me

SALES REPRESENTATIVE

Manpower & Maintenance Services Ltd Group

positive business and customer relationships Provision of rate proposals and quotations to clients Achieve agreed sales targets and outcomes within schedule Supply management with reports on customer ...

Not for me

Medical Sales /Marketing Representative

, hospitals, and clinics. Present and demonstrate to medical Doctors . Identify customer needs and market ... and customer interactions in our system. Work closely with marketing and product teams to develop ...

Not for me

Auto Service Manager

Bermuda Motors Limited

and efficient manner, meeting customer expectations Liaise with customers to understand their needs ... and provide detailed reports to management Continuously identify opportunities for process improvements ...

Not for me

General Manager

JP Logistics Solutions

who will contribute to and take charge of the implementation, management, and measurement of our commercial strategy, marketing initiatives, sales efforts, and customer service in the Miami to Jamaica market ...

Not for me

Field Sales Agent

to the Trade Execution and Development Manager while liaison with senior management. Job Duties: Develop ... local events in various industry sectors (hotels, bars, etc.) to grow brand awareness, customer ...

Not for me

Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

Not for me

Enterprise Account Manager

Digicel

Business within its customer base. You will be responsible for all aspects of Enterprise Account Management example (Setting Strategy, Driving Profitable Results within Customer Account, Ensuring ...

Not for me

Field Sales Representative (Heavy Equipment, Trucks and Material Handling)

FT Farfan Limited (a member of the Bryden Group)

. Customer relationship management to develop repeat business and long-term partnerships. Technical ... sales growth and building long-term customer relationships. Key Duties and Responsibilities Promote ...

Not for me

Loan Officer

Island Finance Trinidad & Tobago Ltd

Requirements: Minimum 5 CSEC/CXC passes. Skills: Sales and/or customer service Self-motivated and results-oriented person Positive attitude and desire to contribute Organizational and time management ...

Not for me

Automotive Parts Manager

Beharry Holdings Inc

Duties & Responsibilities A. Inventory Management & Controls Oversee the ordering, receiving ... and improve job flow. Maintain accurate parts pricing, costing, and margin management in the Dealer ...

Not for me

Quality Assurance Analyst

The Quality Assurance Analyst is responsible for evaluating all customer interactions – calls ... from standard procedures and escalate recurring issues to Management. Assist with the preparation ...

Not for me

General Manager (Direct to Client)

Regency Recruitment and Resources Limited

and challenges. Operational Management Oversee daily operations, ensuring productivity and efficiency across ... operational processes and systems for maximum effectiveness and scalability. Financial Management ...

Not for me

Store Manager

Starbucks

organizational capabilities and modelling how we work together. Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. Drives ...

Not for me

Restaurant Manager

Restaurant Associates

team members to exceed customer expectations with fast and friendly service Enforces compliance ... results Resolve customer and staff complaints Ensure team members display proper image and adhere ...

Not for me

Medical Representative

management skills. Ability and willingness to pursue continuous learning and professional. development ... customer base. Liaise with and persuade targeted doctors to prescribe our products utilizing effective ...

Not for me

Ready to Level Up Your Career - Join Our Call Center Sales Team

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

Not for me

General Manager

distributor management experience Customer relationship management Excellent interpersonal ... , logistics, customer service, and finance-related interfaces. Ensure a robust Business Continuity Plan ...

Not for me

Commercial & Sales Manager Commercial Division - Freeport, GB

Heroic Group Limited

The Manager oversees pipeline performance, executes commercial plans, drives customer acquisition ... to align campaigns with revenue priorities. - Segment markets and customer groups to define sales ...

Not for me

Sales Manager

Fidelity Motors

of sales targets, manages the sales team, and drives customer satisfaction while maintaining ... and engage teams to achieve targets Ensure excellent customer service and experience ...

Not for me

Sales Open House Mondays December 2025

VXI Jamaica Ltd.

to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

Not for me

Cash Applications Analyst

Digicel

>Managing inquiries from customer service & collections teams from customer payment activities Transfer of daily deposits from the lockbox to customer accounts Conducting chargeback ...

Not for me

Senior Officer, Brand Governance (Compliance) (JESS)

KPMG Jamaica (JESS)

. Business Competencies: Strong written and verbal communication tailored to diverse audiences. ​Customer ... functions. ​Stakeholder management and relationship building. Special Conditions: KJESS uses a hybrid work ...

Not for me

1) Warehouse Coordinator 2) Quality and Compliance Coordinator

Acerh Caribe Jamaica Ltd

Customer orientation Process management 5S techniques ... . Requirements: University student of Bachelor of Science in Logistics and Supply Chain Management or related ...

Not for me

Accounts Supervisor (Real Estate Sector)

Favio

of this role is to manage the Facility Management Accounting Team. The incumbent will be responsible ... and efficient accounting and maintenance of records for the clients of the Facility Management Department ...

Not for me

S​a​l​e​s​m​a​n​/​T​r​u​c​k​d​r​i​v​e​r​

Eve Anderson

customer service and satisfaction, while promoting increased sales and market share, and maintaining ... stocks are properly merchandised; Ensure goods received by customer are in keeping with invoice issued ...

Not for me

Senior Accounts Receivable Clerk

Southern Medical Services Company Limited

notes in the hospital management system. Process Financial Management Instructions for Caribbean Patients: Review and process financial management instructions for Caribbean patients and ensure ...

Not for me

Sales Manager

PBS Technologies (Trinidad) Limited

and strategies to expand the customer base in the marketing area. As a role model the Sales Manager ... daily in keeping with the company’s Customer Service Philosophy and standards. Assigns customers ...

Not for me

Category Manager

Dufry Jamaica

for the successful management of these categories, ensuring optimal assortment, effective supplier negotiation, and adherence to global commercial guidelines. Responsibilities: Category Management: Utilize ...

Not for me

Floor Supervisor - Kingston

Fontana Pharmacy

)  Certificate in Supervisory Management  Customer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

Not for me

Commercial Manager

Rubis

and to be an agent of change Customer Service Management Excellent problem solving and analytical skills ... Contribution and Receivables targets. Proposal of and delivery of returns from customer related ...

Not for me

AR Associate

BLEWSTREAM ECOSYSTEM

to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...

Not for me

Shift Supervisor (JAMAICA)

Starbucks

, procedures and standards, including cash register/management practices as well as store safety ... customer and store needs by constantly evaluating environment and customers for cues • Delivers ...

Not for me

PHARMACY/MEDICAL SALES REP

and report market trends, competitor activities, and customer feedback to management. Complete all ... for achieving sales targets, expanding market share, and delivering excellent customer service across ...

Not for me

Laundry Supervisor

of quality and customer satisfaction. Key Duties and Responsibilities : Ensure enforcement of proper ... quality control inspections of completed items prior to customer delivery Respond appropriately ...

Not for me

Team Lead (2 Year Contract)

with legal and ethical collection standards. 3. Account and Portfolio Management Assist in reallocating ... , and collaborating with the Operations Manager to develop and implement effective account management strategies ...

Not for me

S​e​r​v​e​r​

Arazzi Restaurant

properly to maintain quality. • Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally. • Ensure that the public areas are cleaned ...

Not for me

Central Monitoring Station Supervisor

Guardsman Group

tools daily Recording and reporting incidents, system maintenance and customer concerns for immediate ... (roster) Monitor staff phone call quality and foster excellent customer service experience Track ...

Not for me

Sales Representative

Interlinc Group Ltd. (OECS)

& COMPETENCIES: Excellent Time Management and Customer Service Skills. Ability to employ sales ... , on all completed service calls to ensure the problems have been solved to the customer’s ...

Not for me

Distribution/Warehouse Manager

Bryden Stokes BB

and monitoring goals to maximize productivity and customer satisfaction. Support supply planning ... for timely dispatch. The Requirements Bachelor's degree in Management or related field. Minimum of three ...

Not for me

Compliance Audit Lead (JESS)

KPMG Jamaica (JESS)

, drive cross‑disciplinary IT & Security risk management plans, and influence leadership decisions ... . ​Develop and implement a comprehensive IT & Security Risk Management plan; translate risk insights ...

Not for me

Digital & Payments Experience Manager

Digicel

the end-to-end performance, governance, and optimization of digital payment systems and customer-facing ... customer tools—to enhance self-service capabilities and support interactions. Aligning operational ...

Not for me

Assistant Trade Marketing Manager

CB Group ( Caribbean Broilers)

. You’ll work closely with the Commercial Marketing Manager, Brand Team, Sales, Customer Care, and Business Intelligence Unit to ensure alignment and impact. Key Responsibilities Program Management ...

Not for me

Pharmaceuticals Sales Representative

: Grow the Territory Through Meaningful Customer Impact You consistently expand the company's ... how each product improves patient outcomes and customer operations. Customers look forward to your visits ...

Not for me

BARISTA (Jamaica)

Starbucks

skills and attention to detail for inventory management. Excellent communication and customer service ... , and taste. Operate cash register, process payments, and handle customer transactions accurately ...

Not for me

Country Representative

NES Fircroft

with marketing campaigns and customer events. Operations Coordinate refurbishment and maintenance activities ... and importation processes. Partner Management Oversee financial controls and procurement approvals. Ensure ...

Not for me

Team Member

Island Grill

subject; It would be an asset to have one of the following: Food & Nutrition, Home Management ... Level 2 (Commis Chef), Customer Service, F& B Restaurant Service Willingness to work flexible ...

Not for me

Digital Transformation Analyst (JESS)

KPMG Jamaica (JESS)

workflow optimization? Do you thrive in a fast-paced, customer-centric environment? KPMG JESS is seeking ... . Minimum of three (3) years’ relevant work experience in AI project management, implementation ...

Not for me

Sales Advisor

Guardian Life of the Caribbean – Barbados

out and engage customer prospects. Requirements: A fully functional Laptop or Tablet with Android ... /management path , and a professional development program. We also offer an attractive compensation package ...

Not for me

SALES & ADMINISTRATIVE REPRESENTATIVE- MONTEGO BAY

. Inventory Balances – Ensures the branch has adequate inventory at all times to support customer needs. 8 ... that may be requested by Management. Requirements Formal Education • B.Sc in Business Administration ...

Not for me

A​c​c​o​u​n​t​a​n​t​

This role supports organizational stability through effective cash flow management, timely ... for management review. Update and maintain the General Ledger with accurate financial information. Prepare ...

Not for me

Restaurant Manager

The Dachin Group of Companies

for department sales, profit and staff development. Setting budgets and/or agreeing them with senior management ... to customer complaints. Ensuring that all employees adhere to the company's uniform standards. Meeting ...

Not for me

Cost Controller

Silversands Grenada

, forecasting, and analysis. Provide cost management and administrative support to operational departments; supervise inventory control. Prepare analyses and reports to inform management of daily food ...

Not for me

Warehouse Manager

Blue Diamond Resorts

by our entrepreneurial, passionate, innovative, and customer-centric hosts. Be EPIC. The Warehouse ... . Supporting budget management and cost-optimization efforts through strategic ordering, storage ...