Customer Management Jobs

Not for me

Asset Management Officer (Marketing & Disposition)

Eastern Caribbean Asset Management Corporation ( ECAMC )

VACANCY NOTICE ASSET MANAGEMENT OFFICER (MARKETING & DISPOSITION) Suitably qualified persons are invited to apply to fill the critical position of Asset Management Officer (Marketing & Disposition ...

Not for me

Customer Care Associate - (Voice, Chat and Email support)

Outsourcing Management / Itel

, subscription management, delivery updates, account troubleshooting, and billing concerns. Champion ... while embodying the tone, values, and customer-first approach of our brand. Document and Collaborate ...

Not for me

French Customer Success Specialist ||Transportation (Voice,Chat,Email)

Outsourcing Management / Itel

Purpose of Job : To serve customer in a timely fashion while being customer centric throughout. Key ... manner • Following call center “scripts” when handling different topics in a customer centric fashion ...

Not for me

Restaurant/Beach Club Manager

WBV Management Ltd

and interpersonal abilities Exceptional organizational and time-management skills Customer-focused with a passion ... Job Opportunity: Restaurant/Beach Club Manager Name of Establishment: WBV Management Ltd., aka ...

Not for me

Sales Specialists- Sundays Off

Outsourcing Management / Itel

is capable of handling first level escalated Retention, Sales and Customer Care calls for residential ... & problem-solving skills, which will maintain long term customer relations with the existing customer base ...

Not for me

Get Sundays off as a Loan Advisor

Outsourcing Management / Itel

service to enhance customer satisfaction. Develop good product knowledge and use it to resolve issues ... JOB SUMMARY: Assist applicants with verifying eligibility and processing of loan request. KEY ...

Not for me

GRAPHIC ARTIST

Ivy Management & Consulting Services

designs based on client and management feedback to deliver results that exceed expectations. Stay ... requests. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Customer ...

Not for me

P​L​U​M​B​E​R​

Ivy Management & Consulting Services

independently or as part of a team Good communication and customer service skills Deadline July 31 2025 ... As a Plumber, you will be responsible for installing, repairing, and maintaining plumbing systems ...

Not for me

Cash Logistics and Management Service Team Lead

the work and resources of the Cash Logistics and Management operations. Ensure maintenance of high level ... and other reports to management to keep them updated on the status of operations; Make recommendations ...

Not for me

CUSTOMER EXPERIENCE OMBUDSMAN

Island Car Rental

and strategic recommendations for Senior Management aimed at elevating the customer experience. · Partner ... We are seeking a customer-centric, results-driven CUSTOMER EXPERIENCE OMBUDSMAN This dynamic ...

Not for me

Customer Service Officer

Real Estate Board/Commission of Strata Corporations

feedback to management on potential risks to the system. Competencies Core Highly customer focused ... Customer Service Officer (Level 4) Two (2) Vacant (Three-year Contract) Salary Range ...

Not for me

Customer Service Representative

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures Properly document ... located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...

Not for me

Head of Marketing & Customer Experience

Ben Industries (Caribbean) Ltd.

, or customer experience. At least 3–5 years in a senior management role, preferably within the hospitality ... The Head of Marketing & Customer Experience This position ensures brand consistency, oversees ...

Not for me

Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

Not for me

Logistics Customer Service Agent - Kingston

IBEX Global

Escalate problematic customer issues to management according to standard operating procedures Properly ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

Not for me

Dispensary Customer Service Associate (SuperPharm)

Agostini Limited

JOB SUMMARY This role includes greeting customers and offering exceptional customer service ... them with their shopping needs. In any situation where the customer is not happy, the cashier acts as the liaison ...

Not for me

Join Our Customer Service & Collections Team

Teleperformance

As an Onsite Customer Service Expert, you’ll be the voice of the brand, helping customers ... pay rate for their language skills. Your Role as a Customer Service Expert Listening & solving ...

Not for me

FULL TIME Reservation Specialist (Customer Service) Montego Bay (Onsite)- No Experience Needed

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...

Not for me

OPEN HOUSE- July 31, 2025 - SALES AND CUSTOMER SERVICE AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

Not for me

RF Engineer (Onsite) // Fixed Network Customer Support Engineer (Onsite)

, site identification and evaluation and zones analysis. - Customer technical communication and internal organization, project management and be able to independently communicate with customers ...

Not for me

Customer Service roles available this July with fewer requirements don’t miss your chance, apply

Advanced Call Center Technologies, LLC

career? If so, apply now for an instant interview! We are offerring Customer service position PAID ... . Essential Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback ...

Not for me

Customer Service Team

Conduent

💥 We’re Hiring! | Experienced Customer Service Reps 💬 Tired of jobs that just don’t hit anymore ... experienced customer service pros ready to step into a role where your skills are valued and your hustle ...

Not for me

Account Executive

Label House Group Limited

and potential clients to drive sales and growth. Customer Interaction and Relationship Management Visit ... and Customer Information Management Ensure the accuracy of customer data within the CRM system. Timely updates ...

Not for me

Claims Technician - COLFIRE

ANSA McAL Group of Companies

registers for customer updates, ensuring high service levels of timely customer communication. Make ... a high standard of professionalism, customer service, image and company loyalty. To preform duties ...

Not for me

Account Executive

MC Systems(JN Group)

and executing individual account strategies to build customer retention and growth within assigned markets. KEY RESPONSIBILITIES Plan and prioritize existing customer account management, acting as a point ...

Not for me

Dispatch Agent - Remote (All Parishes)

Influx

About the Role As a Customer Service Agent, Dispatch, you'll be responsible for coordinating drivers, responding to customer inquiries across calls, chats, and email , and ensuring the smooth ...

Not for me

Area Coach

Agostini Limited

the right culture. The incumbent is responsible for the delivery of exceptional customer experiences ... strategies. JOB DUTIES People Development Works with management to develop the right culture ...

Not for me

Settlement Officer

Blue Waters Products Ltd.

manner whilst delivering high standards of customer service. Key Duties & Responsibilities Audit ... and updating of customer accounts. Receive, verify and deposit all payments and adhere to cashing ...

Not for me

Pharmacist (Fixed Term)

Bryden Stokes BB

with the highest standard of customer service. Assist in ordering, receiving and merchandising stock. Enter stock in the inventory management system. Keep the pharmacy/retail store clean, tidy ...

Not for me

Warehouse & Plant Manager (Distribution Sector)

Favio

who have been established for many years and have a solid customer base across multiple market sectors. Due to growth, they are seeking to recruit a candidate with proven experience to join the management team. Duties ...

Not for me

Crew Memeber/ Frontline Staff

Restaurant Associates

and procedures. KEY FUNCTIONS AND DUTIES: Customer Service Serve customers according to company ... and card payments using cash registers and digital systems. Replenish work and customer areas. Use ...

Not for me

Sales Executive

Caribbean HR Solutions

per customer ratio Grow existing customer base within assigned territory by actively seeking new clients. Provide management with timely feedback on customer performance Update on new opportunities, market ...

Not for me

Warehouse Team Lead

J. Wray & Nephew

with established performance metrics and customer expectations. Operating Context Campari’s business ... under the guidance of the FG Warehouse Logistics Manager, controls all system, documentation, inventory management ...

Not for me

C​a​s​h​i​e​r​

Greenwood Plaza Company Ltd.

Duties & Responsibilities Operate point-of-sale (POS) systems to accurately process customer ... after each transaction. Reconcile daily transactions with precision. Deliver exceptional customer ...

Not for me

Distribution Manager

through effective management of the appointed distributor. Responsible for executing and enhancing strategies ... management, logistics, inventory, and sales force execution. Identify opportunities for business ...

Not for me

Continuous Improvement Analyst (One Year Temp) (KJESS)

KPMG Jamaica (JESS)

optimization, operations, or business management. ​ Proven expertise in Root Cause Analysis ... with Kaizen and project management (PMP or SCRUM certification is a plus). Core Competencies Communication ...

Not for me

Zone Sales Supervisor (Mandeville)

Continental Baking Company

/segments and driving sales and revenue growth whilst meeting customer expectation and demand ... are consistently met and market share is increased through exceptional customer service, strong ...

Not for me

Cash & Bank Application Analyst

Digicel

, to involve liaison with customer and Order Management team to ensure prompt billing and resolution ... Maintenance Participate in execution of cash management processes Ensure banking ...

Not for me

Service Desk Analyst - Bilingual English/Spanish

ESP.CO. UK. Ltd / ESP GLOBAL

customer tickets accurately and proactively monitor, review and chase outstanding tickets to ensure ... levels. You will also provide excellent customer service and communication in both languages English ...

Not for me

Regional Business Development Manager

Aegis Business Solutions Limited

. Customer Management and Advisory (Key Account Management) Provide specialized technical advice ... , etc.). Expand customer base across target markets and product segments. Monitor market trends, analyse ...

Not for me

Appliance Technical Expert - Portmore

IBEX Global

. They have a call center or workflow-oriented background, and world-class customer service skills. The primary ... . Responsibilities Manage incoming calls in the Appliance Department • Assess customer’s needs ...

Not for me

Online Optical Team Lead

Regency Recruitment and Resources Limited

previous experience in inventory management and/or customer service. Strong Marketing Tech background ... ), inventory management, coordinating shipments to laboratories and customers, monitoring advertising ...

Not for me

Delivery Driver/ Warehouse Personnel

Western Scientific Company Ltd

are as per required temperature, e.g. goods that require cold storage Verifying with receiving customer ... assigned to you at Management’s discretion Minimum Qualifications; Experience and Criteria: Minimum ...

Not for me

Cash Application Analyst

Digicel

> Primary objective of the job: Managing inquiries from customer service & collections teams from customer payment activities Processing credit/debit memos

Not for me

Toll Collector-Mammee Bay

Jamaica North South Highway Company Ltd

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

Not for me

Technical Director - Trinidad

Massy Wood Group Guyana Inc

management. Places the welfare of both internal and customer employees at the top of the agenda ... in the day-to-day management of delivery, ensuring appropriate controls and governance are in place ...

Not for me

RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... Adhere to all health and safety guidelines Assist in the performance management process. Perform ...

Not for me

General Manager - Food Manufacturing & Distribution

Alrogo Enterprises Ltd.

in manufacturing and distribution management . Will be responsible for overseeing all aspects ... Identify new business opportunities and avenues for revenue growth Ensure high levels of customer service ...

Not for me

Facilities Administrator

IntouchCX

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement ... about customer service, and we need your help! Are you someone who likes to make things happen ...

Not for me

Spa Manager

The Face Place Salon

, and customer service standards. Lead and inspire a team of therapists and front-desk staff to deliver ... . Requirements: Associate’s Degree in Hospitality Management or related field. Level 4 Certification in Beauty ...

Not for me

Operations Manager

Polypet

to obtain maximum efficiency and economy of operations Maximizes profits and satisfies customer ... Streamline efficiencies and apply lean management principles to all processes Identify and participate ...

Not for me

Risk & Compliance Manager (KJESS)

KPMG Jamaica (JESS)

Risk & Compliance Manager Join Our Team as a Risk & Compliance Manager – Risk Management Advisory (JESS, Kingston) Are you a strategic thinker with a passion for risk management and team leadership ...

Not for me

Enterprise NOC Lead

Optimum Jamaica

escalat ions from our customer and provide updates engaging internal management as needed. • Responsible ... to be reported up to executive leadership . • Assist ENOC Management wit h pulling customer metrics ...

Not for me

TERRITORY EXECUTIVE

to the Trade Execution and Development Manager while liaison with senior management. Job Duties ... and establish local events in various industry sectors (hotels, bars, etc.) to grow brand awareness, customer ...

Not for me

Bids Coordinator / Administrative Assistant

Manpower & Maintenance Services Ltd Group

Center activities of the Facilities Management Services and ensure prompt and consistent and efficient response to Customer requests for services; as well as compliance with Administrative Controls ...

Not for me

Retail Store Manager-Automotive Art

Stewarts Automotive Group

. Continuously improve customer service standards, to exceed customer expectations. Recommendation to Management of need for incentive plans, departmental organizational changes and remuneration changes ...

Not for me

Loan Officer

Island Finance Trinidad & Tobago Ltd

Requirements: Minimum 5 CSEC/CXC passes. Skills: Sales and/or customer service Self-motivated and results-oriented person Positive attitude and desire to contribute Organizational and time management ...

Not for me

Assistant Restaurant Manager

Restaurant Associates

are maintained. Assumes full responsibility for restaurant profit and loss management by implementing ... members to exceed customer expectations with fast and friendly service in clean surroundings. Enforces ...

Not for me

M​e​r​c​h​a​n​d​i​s​e​r​

Gildan Activewear

in the seasonal development and management of the wholesale product lines. The Merchandiser consults ... to the Manager, Merchandising. The Role Line plan management; this involves ensuring forecast accuracy, costing ...

Not for me

Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

Not for me

Operations Coordinator

Modern Electrical Supplies Limited

-- specifically, support better management reporting, information flow and management, business process and organizational planning. Overseeing management and increasing the effectiveness and efficiency ...

Not for me

RETAIL MANAGR

Automotive Art

and meeting sales and profitability targets, including customer service, staff management, inventory ... and will be working in a fast-paced, customer-facing environment. The ideal candidate should possess ...

Not for me

Key Account Sales Executive

Celebration Brands

management with the assigned channel, customer, and outlet base Maintains and/or adds new ... and stakeholders at a mid to top management level to drive mutual growth , visibility, and profitability ...

Not for me

Sales Enablement Supervisor

Optimum Jamaica

Center and/or Customer Service experience required. · Prior supervisory or management experience ... that engages in this critical customer contact. Effective analysis, distribution and usage of this data ...

Not for me

Sales Operations Supervisor-St. Vincent

Interlinc Group Ltd. (OECS)

training needs and planning, coordinating, and overseeing the day-to-day operations. Directs customer ... to stakeholders and higher management as well as training and supervising new employees ...

Not for me

RETAIL BRANCH MANAGER

Tyre Warehouse

and coaching of employees Ensure positive customer relations with timely and satisfactory resolution of issues Drive the sales performance of the branch within sales management framework Monitor the branch ...

Not for me

Sales Development Executive

MOD Squad

recurring services such as customer support, moderation, community management, and social media ... relationships with existing clients, ensuring high customer satisfaction, and maximizing client retention ...

Not for me

Manager - Office Services

Angostura Limited

the administrative functions related to the Group’s properties ensuring that infrastructure, vendor management ... Management Oversee service vendors (e.g., construction, HVAC, plumbing, security) to ensure projects ...

Not for me

Logistics and Supply Chain Officer

It's Pixel Perfect Jamaica Ltd.

partners, and in-house resources to optimize delivery efficiency, enhance customer satisfaction, and uphold ... and labelling of products for safe transport. 2. Customer Experience & Satisfaction • Ensure customers ...

Not for me

Outbound Sales Representative

VXI Jamaica Ltd.

to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

Not for me

Branch Manager

Express Fitness Limited

Manage the daily operations of multiple gyms Design and promote activities to meet customer demand ... commissioning and considering market research. Maintain high levels of customer care ...

Not for me

S​u​p​e​r​v​i​s​o​r​

FunStation

NOTE: This ad is for persons with supervisory and/or management experience only. The leading family ... branches. We are looking for persons with a positive attitude who can deliver a superior customer ...

Not for me

Telesales Agent - TA II

National Pen Company

and management to resolve issues Supports all Sales departments to include Customer Relationship ... responsibilities Supports all Sales departments to include Transactional Sales (TA) and Customer Relationship ...

Not for me

Call Centre Agent

Total Credit Services (JN Group)

and courteously for JN Bank. Investigate and resolve customer inquiries, issues, and complaints, showing empathy and ensuring customer understanding. Submit queries, complaints, and transaction issues ...

Not for me

Club Operations Manager

Pal Mar Holdings Ltd

policies, and creating a positive customer experience. Drive operational efficiency by streamlining ... performance and forecast demand by analysing customer feedback, purchasing trends and other market ...

Not for me

Warehouse Supervisor

of services provided - Manages customer service requests promptly and resolves issues quickly - Keeps up-to-date with warehouse management procedures and best practices; obtains knowledge of ISO ...

Not for me

Branch Manager

Hardware & Lumber Ltd

through effectively leading employees in delivering an excellent customer experience and managing inventory ... to deliver a memorable experience for customers Ensure employee engagement through efficient management ...

Not for me

Contact Centre Support Specialist

National Pen Company

who are motivated, enthusiastic, customer care and sales oriented self-starters. We are passionate about people ... in a customer care, chat and back office environment driving consistent growth while providing ...

Not for me

Accounts Receivables & Payables Clerk

processes. This includes timely and accurate processing of customer invoices and payments, vendor bills ... supports financial reporting, cash flow management, and ensures compliance with internal controls ...

Not for me

Accounts Clerk

Regency Recruitment and Resources Limited

to: Accounts Supervisor External Relations with: ● Accounting Officers, Management & Staff at customer ... processing receipts, deposits, customer account reconciliations, and all other accounting processes ...

Not for me

Senior Accounts Executive

Eve Anderson Recruitment Ltd

revenue by managing and growing existing customer accounts while proactively identifying ... , ensuring customer satisfaction, and contributing to the company’s overall growth strategy. Key ...

Not for me

SALES REPRESENTATIVE (In house and On the Road)

TRINRICO Steel & Wire Products Limited

according to customer needs and objectives. Actively seeking out new sales opportunities through cold ... for account penetration. Timely resolution of customer issues. Function as a Certified Business ...

Not for me

AR Associate

BLEWSTREAM ECOSYSTEM

to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...

Not for me

Enterprise Account Manager - Western Region

Digicel

with key personnel in assigned customer accounts. Time management and prioritization skills ... management. This is a target based role so achievement of target ...

Not for me

Supply Chain & Logistics Manager

Dufry Jamaica

and effective management of our supply chain and logistics operations. Your expertise in retail ... in ensuring smooth operations and optimal customer satisfaction. Responsibilities: Retail Expertise ...

Not for me

Work From Home Senior Technical Program Manager

and customer value. Expertise in risk management, process optimization, and scaling technical solutions ... and strategic customers, that enable business growth, deliver customer value, and position the company ...

Not for me

Yacht Club Manager

Montego Bay Yacht Club

facilities, and the efficient management of personnel, programs, amenities, and assets. The Manager ... (e.g., environmental protection, safety, and licensing). 2. Staff Management Recruit, train, supervise ...

Not for me

Immediate Hire - Roadside Assistance Specialist (Montego Bay- Onsite Position)

Concentrix(CNX)

.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II ...

Not for me

Join Our Team as an Outbound Sales Representative and get Free lunch + Monthly Bonus & Free

IntouchCX

management, and customer relationship building. The Outbound Sales Representative is expected to maintain ... About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ...

Not for me

Warehouse Manager

Active Home Centre

The successful candidate will work in conjunction with management team to strategically plan, direct ... with other departments to integrate logistics, sales, order management and inventory. Identify ...

Not for me

Station Services Manager

for our commitment to excellence, innovation, and customer satisfaction. With a strong presence ... operations or a similar logistics/operations management role (aviation experience is a distinct ...

Not for me

Sales Executive

Domus Windows and Doors

and quoting to final installation and client satisfaction. Candidates with project management ... to ensure resource alignment and delivery of high-performing customer experiences. · Identify ...

Not for me

Voice Sales Associate

Iterum Connections

Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...

Not for me

Workforce Analyst

Workforce Analyst Position Objective : The Workforce Management Analyst works to improve workforce management effectiveness by scheduling and forecasting for our fast-growing customer contact center ...

Not for me

Service Delivery Manager

Digicel

service offerings, and innovative solutions to meet customer demands. Management of third party ... for more. Job description: Job Purpose: Lead and manage customer ...

Not for me

Partnership Market - Area Manager

J. Wray & Nephew

. Collaborate with Marketing, Customer Marketing, and Finance to support brand development and business ... company. Relevant experience in the Spirits, Wine, and Beer industry is a strong advantage. Management ...

Not for me

Telesales Executive - Western Region

Digicel

products/promotional offers in order to upsell/retain SMB customers Contact all customer leads ... solutions and services to meet the customer needs Achievement of sales target as agreed by Head ...

Not for me

Junior Accountant Revenue Recognition

DFL Importers & Distributors Ltd

Spreadsheet with targets to share with Sales Reps and Management team. Update the collections ... to Sales Reps, Area Managers and the Management team. Communicate regularly (telephone, e-mail, client ...

Not for me

BARISTA (Barbados)

Starbucks

skills and attention to detail for inventory management. Excellent communication and customer service ... , and taste. Operate cash register, process payments, and handle customer transactions accurately ...

Not for me

CLUB SANDALS SUPERVISOR

Sandals Resorts International

. Conducting technical skills and customer service training with team members. Qualifications and Experience: Bachelor’s Degree in Hotel/Business Management or equivalent. Minimum of two years’ experience ...