Mortgage Assistant, Customer Data Support

Interested persons are invited to apply for the position of Mortgage Assistant, Customer Data Support (Three (3) Month Contract) by submitting their resume and cover letter.

Job Purpose

To assist with a special project focused on updating and validating customer information within internal systems.

 Responsibilities

The successful candidate will assist with:

• Entering and updating customer information within internal databases and systems

• Validating and verifying customer information to ensure data accuracy and completeness

• Managing and organizing customer records in accordance with established procedures

• Contacting customers, where necessary, to confirm or update required information

• Supporting administrative and records management activities related to the project

• Maintaining confidentiality and accuracy in handling customer data

Qualifications

• Five (5) CSEC / O’Level passes including English Language and Mathematics

• Certificate or Diploma in Business Administration, Information Technology, Data Management, or Office Administration

• Training or certification in Data Management, CRM systems, or Microsoft Office applications would be an asset

Experience

• One (1) to three (3) years’ experience in data entry, records management, or administrative support

• Experience managing and validating large volumes of customer data within databases or CRM systems

• Proficiency in Microsoft Excel and other Microsoft Office applications

Skills and Competencies

• Strong attention to detail and accuracy

• Good organizational and record management skills

• Effective communication and customer interaction skills

• Ability to work independently and meet project timelines

Employment Terms

• Contract Duration: Three (3) months

• Industry: Banking and Insurance