IBEX Global
Delivering superior customer services for over 12 years, IBEX is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 15,000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX is one of the most forward-thinking companies in the BPO industry.
Great careers are made every day, with IBEX! Delivering superior customer service for over 12 years, IBEX is a business process outsourcer offering contact center solutions to Fortune 500 clients around the world. At IBEX, we seek the brightest minds and most dynamic people in the industry, to help us deliver exceptional customer service experiences every day. As our clients' brand ambassadors, our employees elevate their sales, marketing, technical and relationship management expertise to new heights.
Are you looking for a new job? Check out these current opportunities:
Appliance Technical Expert - Portmore
- Not disclosed
- Updated 10/09/2025
- St. Catherine
Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills.
Back Office Support Specialist - Portmore
- Not disclosed
- Updated 10/09/2025
- St. Catherine
Our Back Office Support Specialist assists all clients in our small business segment at different points in the customer life cycle.
Claims Agent - Portmore
- Not disclosed
- Updated 10/09/2025
- St. Catherine
Looking for a rewarding role where you can put your people skills to work? Join us as a Claims Agent! You'll be the friendly voice assisting customers with claims and warranty support for electronics and home appliances.
Customer Experience Professional - Portmore
- Not disclosed
- Updated 10/09/2025
- St. Catherine
Do You Have A Passion For Home & Decor? Be in the first batch of this Fun and Exciting New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Account!
Guest Support Specialist - Portmore
- Not disclosed
- Updated 10/09/2025
- St. Catherine
Guest Support Specialists are compassionate problem solvers with a love of beauty and a passion for helping and educating. They provide exceptional support via phone interactions using multiple tools and resources.
Logistics Customer Service Agent - Kingston
- Not disclosed
- Updated 10/09/2025
- Kingston and St. Andrew
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
Sales Representative - Portmore
- Not disclosed
- Updated 10/09/2025
- St. Catherine
Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.
Assistant Manager, Human Resources (Benefits & Compensation)
- Negotiable
- Updated 10/09/2025
- St. Catherine
The Assistant HR Manager – Benefits and Compensation leads the administration and continuous improvement of the company’s benefits and compensation programs.