IBEX Global
Delivering superior customer services for over 12 years, IBEX is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 15,000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX is one of the most forward-thinking companies in the BPO industry.
Great careers are made every day, with IBEX! Delivering superior customer service for over 12 years, IBEX is a business process outsourcer offering contact center solutions to Fortune 500 clients around the world. At IBEX, we seek the brightest minds and most dynamic people in the industry, to help us deliver exceptional customer service experiences every day. As our clients' brand ambassadors, our employees elevate their sales, marketing, technical and relationship management expertise to new heights.
Are you looking for a new job? Check out these current opportunities:
Logistics Customer Service Agent - Kingston
- Not disclosed
- Updated 26/04/2024
- Kingston and St. Andrew
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
Claims Agent - Portmore
- Not disclosed
- Updated 25/04/2024
- St. Catherine
Our Claims Agents deliver relevant information and resolution to our client’s customers via phone, regarding claims and warranties for various electronic devices and appliances.
Appliance Technical Expert (Warranty Agents) - Portmore
- Not disclosed
- Updated 25/04/2024
- St. Catherine
Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills.
Sales Representative - Portmore
- Not disclosed
- Updated 25/04/2024
- St. Catherine
Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.
Senior Sourcing Specialist
- Not disclosed
- Updated 24/04/2024
- St. Catherine
The Senior Talent Sourcing Specialist is responsible for creating and driving the IBEX Jamaica sourcing strategy to attract targeted talent that consistently meets high volume staffing needs.
Senior Operations Manager
- Negotiable
- Updated 18/04/2024
- St. Catherine
The Senior Operations Manager leads, inspires, and motivates a team of supervisors and managers to ensure operation excellence, high employee engagement, satisfaction and retention. The Senior Operations Manager will ensure consistence achievement of financial and operational KPIs.
Customer Experience Professional - Portmore
- Not disclosed
- Updated 08/03/2024
- St. Catherine
Do You Have A Passion For Home & Decor? Be in the first batch of this Fun and Exciting New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Account!
Customer Service Associate - Portmore
- Not disclosed
- Updated 05/01/2024
- St. Catherine
Customer Service Agents will handle inbound telephone calls for customer who are reporting an auto or property claim at first notice of loss.
Customer Satisfaction Associate - Portmore
- Not disclosed
- Updated 05/01/2024
- St. Catherine
Our Satisfaction Associates are the front lines of our customer-focused and innovative company. This role is central to ensuring our customers receive high-quality custom apparel and products.