Customer Management Jobs

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Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

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Director – Enterprise Risk Management

National Environment and Planning Agency (NEPA)

The Enterprise Risk Management Branch is responsible for ensuring that the National Environment ... stakeholders in the environment management and development planning sectors. Key Responsibility Areas ...

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Account Management Officer (JESS)

KPMG Jamaica (JESS)

to support the Account Management’s process area. Team members within the delivery center work ... . The Clients’ Account Management’s process area performs tasks related to supporting active client ...

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Sales Representatives

Outsourcing Management / Itel

of handling first level escalated Retention, Sales and Customer Care calls for residential customers ... skills, which will maintain long term customer relations with the existing customer base ...

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Reservation Sales Specialist || 500USD Hiring Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfill customer needs in response to inquiries, requests and requirements ...

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Wealth Manager-ANSA Wealth Management Limited

ANSA McAL Group of Companies

Wealth Manager-ANSA Wealth Management Limited Position Summary Responsible for the acquisition, maintenance, and retention of Assets Under Management (AUM) across all ANSA Wealth Management Limited’s ...

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Assistant Laundry Manager

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

control measures to ensure cleanliness, presentation, and adherence to customer specifications. - Address and resolve any customer complaints or issues related to laundry services promptly ...

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Customer Service Manager- Seprod

Caribbean Producers Jamaica Ltd

teams to resolve supply or delivery issues Customer Relationship Management Act as the primary ... to senior management Keep accurate records and document customer service actions and discussions ...

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Customer Service Superstar

Advantage Communications

, into the Customer Relationship Management (CRM) or other similar tools used. Follow s up and communicate s ... In this role, Customer Service Representatives are responsible to provide first-in-class customer ...

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Customer Service Representative

Fabula Holdings Limited

hours per week, 6 days per week. Skills/Requirements Min 3-5 years experience needed in customer ... inbound customer calls Social media response (FB, Insta) Customer review response, ad hoc support ...

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Customer Service Officer

Devon House Development Ltd.

KEY OUTPUTS Customer queries and complaints resolved professionally and efficiently Accurate ... feedback documented and reported Records of customer interactions maintained Front desk ...

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Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

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Customer Service Representative

to customer accounts. Generate monthly and weekly ad hoc reports for upper management. Monitor in-house ... . Prepare invoices using the Peachtree/SAGE 50 Accounting Software. Ensure completion of customer ...

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Customer Care Agent (28035)

Bill Gosling Outsourcing Trinidad Ltd

with services including Customer Service, Accounts Receivable Management, Customer Sales, Contact ... and customer-focused individuals to join our call center team as Customer Care Agents ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Freight and Customer Service Representative

Freight and Customer Service Representative We are looking to hire an enthusiastic, people-oriented, and driven Freight and Customer Service Representative to provide support to the various Freight ...

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Mobile Care Customer Service Agent

Optimum Jamaica

, account management, basic device guidance, and service features. Your communication skills, customer ... Job Summary Our Mobile Care Customer Service Agent will be responsible for providing exceptional ...

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Customer Service Representative - Parts Counter

FT Farfan Limited (a member of the Bryden Group)

Job Purpose The incumbent is responsible for providing excellent customer service to our customers ... responsibilities assigned by Management. Academic Qualifications & Experience A minimum of Five (5) CXC O ...

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Customer Service Representative/Relief Teller

PSCU Credit Union Co-operative Society Limited

Management or a related field. Certificate in Customer Service. At least 2 years of experience ... Job Title: Customer Service Representative (CSR) / Relief Teller Department: Operations Location ...

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Customer Care Agent | Digicel+ & GSM

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution ... opportunities through up-selling to existing customers Documentation of customer ...

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Logistics Customer Service Agent - Now Hiring For Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

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RESTAURANT MANAGER/SUPERVISOR (NORTH)

Royal Castle Limited

Knowledge: Inventory management and stock control Sound numeric skills Customer service Health ... of three (3) years’ management experience within the customer service industry Restaurant experience ...

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RESTAURANT MANAGER/SUPERVISOR (SOUTH/CENTRAL)

Royal Castle Limited

AND ABILITIES Knowledge: Inventory management and stock control Sound numeric skills Customer service ... Minimum of three (3) years’ management experience within the customer service industry Restaurant ...

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RESTAURANT SUPERVISOR - TOBAGO

Royal Castle Limited

Knowledge: Inventory management and stock control Sound numeric skills Customer service Health ... of three (3) years’ management experience within the customer service industry Restaurant experience ...

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Crew Members - Church's Chicken (South)

Global Brands Group of Companies

for Management Positions Skills and Attributes: Ethical and customer-centric approach. Fluency in English ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

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Security Supervisor

ASSL - Amalgamated Security Services Limited

, procedures and the location’s standing order requirements in accordance with the customer ... on assigned customer locations Visit customer locations and ensure compliance to reporting protocols ...

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Head Property Development

NIPDEC

Job Objective: To lead the following units: (1) Project Management and Property Development; (2) Facilities Management and (3) Real Estate and Commercial Services functions of the Company ...

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MB Roadside Assistance Specialist (Kingston Onsite Position)..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Venue Mnager (In-field position for Barbados)

CAGE Companies

promptly. Notifies management of major incidents promptly. Handles employee, customer or technology ... and supports effective staff and customer relationships. Education and Work Experience: Associate ...

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Loans Officer (Sales)- Hagley Park

Kris An Charles Investments Co. Ltd

customer relationships and close sales. Qualifications & Experience Required At least a first degree ... management system in a timely manner Generate accurate loans contracts/documents Follow up with loan ...

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Member Service Officer

, or a related field, or equivalent professional experience. Formal training in Customer Service ... -quality customer service Sound working knowledge of POCA and AML/CFT requirements Proficiency ...

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B2B Route/Inside Sales Representative

Easy As ABC Marketing

reports to management. Meet or exceed weekly and monthly sales targets. Handle customer inquiries, issues ... , developing new customer relationships, maintaining existing accounts, and achieving sales targets ...

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AVP - Integrated Operations - St. Mary

Guardsman Group

management Support the logistics and response functions especially at peak hours daily, to support ... of computers and office related software Excellent interpersonal and people management skills Must be mature ...

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Export Warehouse Manager

S.M. Jaleel & Company Limited

, technology adoption, customer satisfaction, and team development. Key Relationships: Internal: Production ... expiration/obsolescence. Expense Management: Develop budgets, identify savings, and manage costs ...

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Design Duplicate Storage Facility Consultancy

Office of The Prime Minister

, Engineering, Records Management, Disaster Risk Management, Construction Management, Public ... in architecture, engineering, project management, records management, disaster resilience ...

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Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

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Commercial Sales Coordinator – Heroic

Heroic Group Limited

Relationship Management - Build and maintain strong customer relationships for repeat volume and market ... The Commercial Sales Coordinator is responsible for driving revenue growth by leading customer ...

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IT Program Portfolio Lead - (JESS)

KPMG Jamaica (JESS)

management for one of the world’s leading professional services firms. ​ About the Role: As an IT ... business objectives. You’ll design and maintain a robust portfolio management framework, ensuring ...

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Business Operations Supervisor - Sint Maarten

Brightstar Lottery

and stakeholder relationship management. The Business Operations Supervisor will lead employees by example ... values. Enables an environment of timely, efficient and high “Customer-first” service levels across ...

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C​a​s​h​i​e​r​

Greenwood Plaza Company Ltd.

Duties & Responsibilities Operate point-of-sale (POS) systems to accurately process customer ... after each transaction. Reconcile daily transactions with precision. Deliver exceptional customer ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

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Location Manager - NMIA

Guardsman Group

the resources and activities in a timely and effective manner to ensure objectives and customer ... in Operations Management or Business Management with a focus on Human Resource At least five (5) years ...

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Business Development Manager

Quality Chemicals

Position Description: As a member of senior management, the Sales and Customer Service Manager ... management, customer visits, cold calls and prospect engagement. Specific Responsibilities of the Job ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Telecom Delivery Project Manager (onsite)

phases, avoiding delays. 2. Customer Relationship Management: Serve as the primary contact point ... Responsibilities of a Telecom Delivery Project Manager 1. Project Delivery and Management: Ensure ...

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Zone Sales Supervisor (Mandeville)

Continental Baking Company

/segments and driving sales and revenue growth whilst meeting customer expectation and demand ... are consistently met and market share is increased through exceptional customer service, strong ...

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Aviation Security Manager

Bermuda Security Group

The General Duties include but not limited to: Management and evaluation of team members Management of coaching and training sessions Effective management of human resources Execution of threat/risk ...

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Business Development Manager

Nibbs & Associates - Antigua

, and relationship management. The Manager will work closely with the company executives and management ... emerging market trends and customer needs, new markets and sectors where the company can expand ...

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Operations Manager

FT Farfan Limited (a member of the Bryden Group)

to the delivery to the customer. The incumbent will drive operational resilience, cost efficiency ... operations from supplier to customer. Develops and maintains strong, strategic relationships with vendors ...