Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show.
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products.
As a Customer Solutions Advocate, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional customer service over the phone and through various communication channels.