worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...
Proficient in Customer service and Collections Knowledge of record management procedures & processes (is a plus) Experience of at least 2+ years in an Operations Center, or in outsource management ...
problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...
As a Customer Service Expert, you’ll be the voice of the brand, helping customers with inquiries ... skills. Your Role as a Customer Service Expert Listening & solving problems with care and patience ...
, site identification and evaluation and zones analysis. - Customer technical communication and internal organization, project management and be able to independently communicate with customers ...
and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...
, or Human Resource Management (HRM) would be an asset Key Competencies: Customer-first mindset Community ... a close-knit community. The ideal candidate will have strong leadership skills, a passion for customer ...
. WHAT MAKES YOU SUCCESSFUL First Degree in Business Management or Sales. Experience in Sales with Customer ... & volume in each territory, having Marginal Contribution targets and Customer Contribution Statement ...
management with Sales Reports on customer needs, problems, interests, competitive activities ... The Field Sales Manager is responsible for driving sales growth and expanding the customer base ...
sales, negotiation and relationship management and communication (oral and writing) skills. • Customer ... rentals division including short- term rental agreements, customer relations and administrative ...
of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...
& Compliance: Ensure efficient route management and adherence to activities for customer visits. Sell ... of Franchise customers. This role includes executing B2B sales and marketing strategies, enhancing customer ...
to meet customer demand and generate revenue Advertise and promote the centre to increase usage, which may include commissioning and considering market research Maintain high levels of customer care ...
management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...
analyses; defining user requirements; productivity, quality, and customer-service standards ... improvements in overall service levels, transactional efficiencies and cost management. Provide ...
, streamline operations, and improve customer experience. The ideal candidate will have experience ... and others to document key business processes. Identify opportunities for automation, AI tools, and improved customer ...
, ensuring they meet sales goals and provide excellent customer service. Managing the branch's budget, achieving sales targets, and ensuring profitability. Addressing customer inquiries, handling ...
Interpersonal Skills Customer Handling Management Advance Handset Training Customer Care Front Office Agent Primary objective ...
Management: Merchandise products in customer stores using FIFO method – move older stock to front, new ... customer relationships, ensure effective merchandising, and maintain accurate financial ...
and accident occurrences Promptly report any matter of concern to the Management Team Ensuring the consistent ... excellent customer service Supporting and directing accordingly the work carried out by the employees ...
-Key Accounts to establish both market and target customer strategies for the Company. h) Ensure all ... ) that reflect the alignment between external and internal customer requirements. m) Evaluates ...
per customer ratio Grow existing customer base within assigned territory by actively seeking new clients. Provide management with timely feedback on customer performance Update on new opportunities, market ...
and mitigate project risks, ensuring timely resolution of issues. Stakeholder Management ... , and customer experience goals. Quality Assurance & Compliance Ensure IT solutions meet security ...
in a timely and effective manner Monitor the customer service of retail/digital operation to ensure ... customer requirements Identify current and future customer requirements by establishing rapport ...
of spare parts. Inventory management. -Provide first class assistance to customers & staff members. 4 ... parts. -Assist with processing of quotes, sales and after-sales services in response to customer ...