Customer Experience Jobs

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Customer Experience Professional - Portmore

IBEX Global

Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...

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January 27 - WE ARE HIRING - Are you an EXPERIENCE CURATOR - Customer Service Representative

Teleperformance

for their skills. Your Role as a Customer Service - Experience Curator Guide customers to the right ... Voice + Chat Support | One-Day Hiring Process | Experience an entire hiring process online ...

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Sales Representative (on the road, construction experience)

Jo-Anne Mouttet & Associates

Passes including Mathematics and English (Grades 1-2) Degree in Sales or a relevant field EXPERIENCE REQUIRED 3 to 5 years of demonstrated sales and administrative experience Experience in the construction ...

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Customer Support Administrator

Unicomer (Barbados) Ltd.

of the overall customer experience framework. WHAT YOU’LL DO: Preparing and submitting key performance ... and the Customer Experience Manager to resolve issues. Monitoring social media channels, responding ...

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Customer Service Representative

Fabula Holdings Limited

hours per week, 6 days per week. Skills/Requirements Min 3-5 years experience needed in customer ... -ever service experience!". We are a small company, so you are also expected to be able to show ...

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Customer Service Officer

Devon House Development Ltd.

Communication Written Communication Customer and Quality Focus MINIMUM REQUIRED EDUCATION AND EXPERIENCE ... , or a related field is an asset Minimum of two (2) years’ experience in a customer-facing role ...

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Customer Solutions Advocate

Optimum Jamaica

instructions, guidance, and support to ensure customer understanding. Enhance Customer Experience: Ability ... customer relationships and enhance the overall experience. Identify and recommend additional products ...

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Customer Service Manager- Seprod

Caribbean Producers Jamaica Ltd

, Logistics, or related field 5+ years’ experience in customer service or supply chain roles within the FMCG industry Previous experience managing teams and key customer relationships Strong knowledge ...

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Customer Service Associate I (Superpharm)

Agostini Limited

and English. At least 2 years’ previous retail or customer service experience. Computer Literacy ... JOB SUMMARY The Customer Service Associate is responsible for delivering an exceptional customer ...

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Customer Service Coordinator

The Job Connect

Job Summary The Customer Experience (CX) Coordinator focuses on improving customers’ experiences with a company and lead teams that handle customer experience-related tasks. A sales coordinator uses ...

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Customer Success Executive - Kingston

CaribbeanJobs.com

Requirements: · The ideal candidate will have at least 2-3 years’ experience in a customer ... , CaribbeanJobs.com is searching for Customer Success Executives. The positions will be based ...

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Customer Care Agent (28035)

Bill Gosling Outsourcing Trinidad Ltd

an exceptional customer experience and resolving issues effectively. Responsibilities Respond to inbound ... experience in customer service or a call center, especially in retail, is a plus. Strong verbal and written ...

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Freight and Customer Service Representative

experience. 2+ years in customer service. Experience in Customs Act and Processes. Air and seaport ... Freight and Customer Service Representative We are looking to hire an enthusiastic, people-oriented ...

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Customer Service Representative

Global Exchange Group; Jamaica

, and handle complaints professionally Requirements: • Experience in sales or customer service ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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IN-HOUSE SALES/CUSTOMER SERVICE REPRESENTATIVE

Alcor Windows and Doors

. QUALIFICATION AND EXPERIENCE Minimum of 5 years’ experience within a Customer Service ... relationships, internally and externally. Experience working within a busy customer service, fast paced ...

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Customer Success Executive - Port-of-Spain

CaribbeanJobs.com

Requirements: · The ideal candidate will have at least 2-3 years’ experience in a customer ... , CaribbeanJobs.com is searching for Customer Success Executives. The positions will be based ...

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Mobile Care Customer Service Agent

Optimum Jamaica

. At least 1-2 years of experience in customer service, mobile carrier services support preferred. Strong ... Job Summary Our Mobile Care Customer Service Agent will be responsible for providing exceptional ...

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Sales Representatives, Customer Service, IT

Call Center Pros

. As a Sales Agent, you will be responsible for ensuring the delivery of our client’s customer experience promise. In this role, they will provide an exceptional experience by giving our client’s customers ...

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Customer Service Associates/Collections Agents

Fusion BPO

SERVICES: 153 ORANGE STREET, KINGSTON # CUSTOMER SERVICE ASSOCIATE NEEDED; COLLECTIONS EXPERIENCE A PLUS # COMPETITIVE RATES # Experience using Genesys or Loan Proa plus # AT LEAST TWO (2) YEARS ...

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Customer Service/Soft Collections Representatives

Radius Global Solutions

Radius Global Solutions, located in Freeport, St. James, is seeking customer service and soft ... to ensure positive customer satisfaction. Responsible for answering and handling inbound calls to new ...

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Customer Service Representative/Relief Teller

PSCU Credit Union Co-operative Society Limited

Management or a related field. Certificate in Customer Service. At least 2 years of experience in Customer Service or a related area. At least 1-year cash handling experience. Reliable and able ...

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Customer Care Agent | Digicel+ & GSM

Digicel

package information etc. Taking ownership of customer service issues to ensure resolution to the company’s standards. Add value to each customers’ experience: Retain ...

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Logistics Customer Service Agent - Now Hiring For Kingston

IBEX Global

to pass internal assessments. Customer Service experience in a call center or similar business ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... are not scripted. Specialists are required to think quickly to provide a personalized experience ...

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FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

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Contact Center Advocate- Healthcare Customer Service

Sagility

-Advocate-voice_REQ-020479-1 Other duties include: Create an exceptional experience for the provider/member by using professional customer service techniques, personalizing and focusing on adding value ...

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Part-Time Schedules 11am-4pm/ Friday to Monday Apply Now for Inbound Customer Service

Advanced Call Center Technologies, LLC

helpful products or services — all while creating a positive customer experience. 📝 Key ... experience OR ✅ HEART Customer Service Certificate ✅ Must pass a background check ✅ Basic computer ...

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Premium Customer Service Agents | USD 500 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Premium Customer Service Agents | USD 500 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Chat Representative - Banking & Finance

Hinduja Global Solutions (HGS)

and Responsibilities Creates an exceptional experience for the customer by using professional ... months Sales/Customer Service experience and At least 6 months BPO/Call Center experience Coachable ...

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RESTAURANT MANAGER/SUPERVISOR (NORTH)

Royal Castle Limited

of three (3) years’ management experience within the customer service industry Restaurant experience ... of quality is established and maintained as it pertains to products and customer service. Monitors all costs ...

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RESTAURANT SUPERVISOR - TOBAGO

Royal Castle Limited

of three (3) years’ management experience within the customer service industry Restaurant experience ... of quality is established and maintained as it pertains to products and customer service. Monitors all ...

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RESTAURANT MANAGER/SUPERVISOR (SOUTH/CENTRAL)

Royal Castle Limited

Minimum of three (3) years’ management experience within the customer service industry Restaurant ... level of quality is established and maintained as it pertains to products and customer service ...

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Security Supervisor

ASSL - Amalgamated Security Services Limited

, procedures and the location’s standing order requirements in accordance with the customer ... on assigned customer locations Visit customer locations and ensure compliance to reporting protocols ...

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Delivery & Service Coordinator

Dwellings Group

(with functional ties to Customer Experience) Reports To: Operations Manager / CX Team Lead Location ... , or customer service Experience with route planning or dispatch software preferred Experience in home ...

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Sales Representatives

Outsourcing Management / Itel

of the Company and position peers to meet customer needs. EDUCATION AND EXPERIENCE: Minimum 3 CXC ... of handling first level escalated Retention, Sales and Customer Care calls for residential customers ...

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B​a​r​i​s​t​a​

Eve Anderson

. Anticipates customer and store needs by constantly evaluating environment and customers for cues ... them to the store manager. Delivers legendary customer service to all customers by acting ...

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Sales Associate

Cash Wiz Turks & Caicos

with world-class customer service while working to crush your goals. REQUIREMENTS -AT LEAST 1-2 YEARS OF WORKING EXPERIENCE IN A RETAIL ENVIRONMENT -SUCCESSFULLY COMPLETED HIGH SCHOOL WITH PASSES IN MATH ...

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Member Service Officer

as required Qualification and Experience: A Bachelor’s Degree in Business Administration, Finance, or a related field, or equivalent professional experience. Formal training in Customer Service ...

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MB Roadside Assistance Specialist (Kingston Onsite Position)..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Multiple Vacancies

GeeJam Hotel Group

Manager Qualifications and Experience Requirements: Certification in the area of specialization being applied for. Experience in the Hospitality Industry is an asset. About GeeJam Hotel & Villas: GeeJam ...

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Collections Associate - AVAILABLE TO WORK THURSDAY THROUGH MONDAY 2PM - 11PM

BLEWSTREAM ECOSYSTEM

environment 2+ years’ experience in customer service, telesales, collections, accounts receivable ... Monitoring: Monitor accounts to identify overdue payments and take appropriate action Customer ...

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Cash Management Associate

collections of customer balances. 1-year experience in Finance or Accounting field. Experience in fast pace ... that ensures all customer transactions executed are compliant, accurate, and timely. Key Activities ...

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Sales Associate

Cash Wiz Turks & Caicos

our customers with world-class customer service while working to crush your goals. REQUIREMENTS -AT LEAST 2-3 YEARS OF WORKING EXPERIENCE IN A RETAIL ENVIRONMENT -SUCCESSFULLY COMPLETED HIGH SCHOOL ...

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Account Services Associate

Proforma (ProTeam Up Division)

as assigned. Key Objectives For This Role Include: Deliver an excellent customer experience at every step ... communications. Qualifications & Experience: 1-2 years of experience focused on customer service and order ...

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Reservation Sales Specialist || 500USD Hiring Bonus

Outsourcing Management / Itel

including grade 1 or 2 in English A. Minimum 1+ years' work experience in a customer oriented and/or sales ... sales ability and world class customer service, to consult with them in reaching customized solutions ...

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Loans Officer (Sales)- Hagley Park

Kris An Charles Investments Co. Ltd

customer relationships and close sales. Qualifications & Experience Required At least a first degree in Business Administration or Marketing (completed) A minimum of two years’ experience in Sales/Lending ...

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Brand Advocate - Banking & Finance

Hinduja Global Solutions (HGS)

). Previous experience in customer service, ideally within the banking or financial services sector. Strong ... Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global ...

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Commercial Sales Coordinator – Heroic

Heroic Group Limited

audits and compliance checks related to customer experience and service execution. Key Performance ... leadership. - Experience in planning and executing sales strategies and customer retention programs. - Strong ...

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B2B Route/Inside Sales Representative

Easy As ABC Marketing

, developing new customer relationships, maintaining existing accounts, and achieving sales targets ... Experience: Driver licence is a plus Negotiating skill Excellent organizational and time management ...

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C​a​s​h​i​e​r​

Greenwood Plaza Company Ltd.

or Accounts and English Language. At least 3 years of experience in a cashier, customer service ... Duties & Responsibilities Operate point-of-sale (POS) systems to accurately process customer ...

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Hotel Reservations and Sales| Uncapped Incentives

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Flight Booking Agent

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Hotel Reservations and Sales| Start February 2026

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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January 27 - WE ARE HIRING - Are you a SOLUTION SEEKER - Tech Support Representative

Teleperformance

to improve the customer’s overall experience. What We’re Looking For Onsite availability at our Montego ... One-Day Hiring Process | Experience an entire hiring process online At Teleperformance, we believe ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Service Advisor

ANSA McAL Group of Companies

customers in a professional and courteous manner ensuring a high level of customer experience. To complete ... . Previous Experience: Minimum of two years’ experience working in customer service Minimum ...

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Client Support Specialist - Portmore

IBEX Global

Language or Equivalent. 1+ year experience in customer service or business-to-business client ... points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help ...

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Field Sales Agent

Amplia Communications Limited

information and maintains listing. Accurately records/receives customer orders and application forms. Achieves sales objectives while providing the highest level of customer satisfaction. Provides relevant ...

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Field & Mobile Sales Agent

Regency Recruitment and Resources Limited

Experience & Compliance Deliver professional, customer-first service in every interaction. Ensure sales ... is responsible for driving customer acquisition, revenue growth, and brand awareness through direct sales ...

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Collection Agent - Montego Bay (WALK-IN) - ONSITE

ContactPoint 360

started on the phones as a customer service agent. Around here, nothing is impossible when you lead ... experience, ensuring the highest client satisfaction, and transforming clients’ customers into loyal ...

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Van Salesman (Heavy T)

services. Collects payment from customers and records transactions on customer receipt. Prepares order ... on shelves or racks as needed. Issues or obtains customer signature on receipt for pickup or delivery ...

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SPA VACANCIES

TCM group

REQUIREMENTS Experience working in a hotel or related field Must be focused and detail oriented Must have excellent customer service skills Must have excellent communication skills Must be able ...

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C​A​S​H​I​E​R​S​

MegaMart Jamaica

customer service or cashiering experience. Please send your application letter and resume no later ... customer transactions in a timely manner. The ideal candidate is friendly, outgoing, and customer ...

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Customs Clerk Grade 1

Eve Anderson Recruitment Ltd

. Additionally, the position requires providing excellent customer service in a courteous, prompt, and efficient manner to ensure customer retention and foster new and repeat business Job Requirements ...

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Business Development Executive (Direct to Client)

Regency Recruitment and Resources Limited

. If you are dedicated, results driven, and committed to delivering outstanding customer service, then we are looking for you! KEY RESPONSIBILITIES: Customer Engagement : Prepare daily schedule to visit and/or call ...

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Service Technician – Business Equipment

Eve Anderson Recruitment Ltd

and positive customer experience while building strong client relationships. Perform other duties ... customer service or customer-facing experience. Ability to work independently with minimal ...

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Electrical Sales Engineer

Modern Electrical Supplies Limited

opportunities within assigned territories or accounts. Manage and grow an existing customer portfolio ... with electrical codes, standards, and emerging technologies relevant to the market. Customer Relationship ...

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Sales Representative - Barbados

and gross profit targets Ensure proper maintenance of customer Accounts. Liaising with Accounts ... up on quotations Provides feedback and recommendations to management regarding customer targets ...

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Voice Support Agents (High-volume) All Parishes

Influx

? Minimum 6–12 months of phone support experience, email support experience and live chat experience ... at a time) Experience with Gorgias, Shopify, Dixa, Narvar, Commerce layer, Salesforce, RingCentral ...

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Contact Centre Agents

Island Routes

Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

and keeping staff morale at the highest levels thus maximizing customer’s in-store experience ... Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ...

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STORE MANAGER

Lee's Fifth Avenue Ltd.

standards of presentation and customer service. Key Responsibilities: Customer Service Excellence Ensure consistently high standards of customer service are delivered by the team. Train and coach staff ...

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Zone Sales Supervisor (Mandeville)

Continental Baking Company

/segments and driving sales and revenue growth whilst meeting customer expectation and demand ... are consistently met and market share is increased through exceptional customer service, strong ...

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MEDICAL SALES REPRESENTATIVE

. · Ensure customer satisfaction in territory by providing a high level of customer care and service ... to complete the sales process QUALIFICATIONS & EXPERIENCE · Bachelor’s Degree or Two years sales ...

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RETAIL MANAGR

Automotive Art

and meeting sales and profitability targets, including customer service, staff management, inventory ... and will be working in a fast-paced, customer-facing environment. The ideal candidate should possess ...

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Shift Supervisor

The Enterprise by IR Limited (IRE)

discipline. Customer service experience in a retail or restaurant environment – 1 year. Experience ... so that partners can create and maintain the Starbucks Experience for our customers. Models and acts ...

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Accounts Receivable Associate

BLEWSTREAM ECOSYSTEM

process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ... and financial health. Key Responsibilities: Generate and issue accurate customer invoices in a timely ...

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Commercial Sales Coordinator – Fowlco

Heroic Group Limited

Qualifications - Minimum 3–5 years experience in sales, logistics, brokerage, or customer service. - Experience ... of professional, timely, and reliable customer service. Core Responsibilities 1. Sales Management ...

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Sales Associate (Kingston)

Segoso

in customer service excellence, providing top-tier call center solutions to clients worldwide ... development. Job Requirements Candidates must have strong sales experience The ability to build ...

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Distribution Pharmacist

BRIJ International Distributors

for registration by the Ministry of Health Supervising the customer service department Maintaining accurate ... up member of the Pharmaceutical Society of Jamaica Supervisory experience in Pharmaceutical ...

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Sales Representative

Advanced Scales & Equipment Limited

. Generate leads, build relationships, and deliver consistently high quality customer service 4 ... , effective proposals and quotations 6. Resolve customer issues professionally and promptly 7. Maintain ...

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OPEN HOUSE- January 26-30, 2026 - SALES AGENTS NEEDED

VXI Jamaica Ltd.

in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Outbound Sales Representative

VXI Jamaica Ltd.

and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

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Sales Team Leader

Ramco Industries Limited

are dispatched immediately to the designated sales personnel for delivery in keeping with customer’s request ... within forty-eight (48) hours of the order being received. Reviews the Customer Route Sheet for all ...

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Business Development Manager

Nibbs & Associates - Antigua

emerging market trends and customer needs, new markets and sectors where the company can expand ... lifecycle from prospecting to realization. 6. Mentor and train Customer Service Representatives ...

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Sales Representative

ANSA McAL Group of Companies

Provide effective customer support and after sales service to clients Assist with the registration and delivery process of the vehicle to the customer Develop trusted advisor relationships with key ...

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Field Collectors (Montego Bay, Trelawny)

Joni Gaye Cawley & Associates

. Uphold company values and customer service standards at all times. Qualifications & Experience High ... administration is an asset. At least 1–2 years’ experience in collections, sales, customer service ...

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Retention Specialist

Optimum Jamaica

will be required to educate & offer products and services that would most benefit the customer. Great base ... for comparison. Utilizing tools and resources, as well as navigate the multi-product customer billing ...

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E​x​p​e​d​i​t​o​r​

Bryden pi Limited

include: Prepare customer quotations as requested. Ensure all incoming emails are vetted. Track ... Supplier Orders for ICM team Communicate customer delivery status/ updates as required Maintain ...

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Commercial & Sales Manager Commercial Division - Freeport, GB

Heroic Group Limited

The Manager oversees pipeline performance, executes commercial plans, drives customer acquisition ... to align campaigns with revenue priorities. - Segment markets and customer groups to define sales ...

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Groups Specialist - Temporary (3 Months)

AC Hotel Kingston

experience from booking to execution. Responsibilities: Manage group room blocks using Opera PMS ... , and internal meetings. Qualifications and Experience Required: 1–2 years of experience in hotel sales ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... and Experience Five (5) CXC passes including Mathematics and English Certification in Food and Nutrition ...

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Shift Supervisor (JAMAICA)

Starbucks

mornings, evenings, weekends, nights and/or holidays Summary of Experience • Customer service experience ... customer and store needs by constantly evaluating environment and customers for cues • Delivers ...

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S​t​e​w​a​r​d​

Sizzling Slots

bins Must have: At least 3 years working experience as a Steward Knowledge of safety, sanitation and food handling procedures A Valid Food Handlers Permit Excellent customer service skills Clean ...

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Systems Support Specialist

Adlinc Business Services

in a customer-facing technical role, ideally managing strategic or high-value accounts. Strong experience ... , and customer success. You will serve as the primary systems support contact for all our customers ...

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January 27 - WE ARE HIRING - Spanish Bilingual - Earn up to 1200 JMD

Teleperformance

Experience an entire hiring process online! Get Hired Today! As an Onsite Bilingual Call Center Agents, you will have the opportunity to earn uncapped commissions! 💡 No experience? No problem ...

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Client Relations Coordinator

Jamaica Business Development Corporation

) Specialized training in Customer Service Minimum of one year’s experience in switchboard operating Two years’ experience as a Receptionist in a service environment Excellent customer service skills Excellent ...

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Gas Station Supervisor

with a highly motivated and team-oriented individual to energize our efforts to grow our customer ... leadership, communication and customer relation skills. Responsibilities The core responsibilities ...