Customer Experience Jobs
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- Negotiable
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
C4 Global Solutions Walk In Interview Sessions! Get hired on the spot!!
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew / St. Catherine
We are seeking a customer-centric, results-driven CUSTOMER EXPERIENCE OMBUDSMAN This dynamic professional must be able to lead our Customer Experience Department and champion a superior level ...
- Not disclosed
- Updated 31/07/2025
- Arima/Sangre Grande / San Juan/Barataria / Trincity
The Head of Marketing & Customer Experience This position ensures brand consistency, oversees digital and customer experience transformations, and leads a high-performing team to support ...
- See description
- Updated 31/07/2025
- St. Catherine
🌟 Get a Head Start on Your Career! 🌟 Join Our Dynamic Team as a Customer Service Representative ... exceptional customer experiences, we want to hear from you. 🔹 Job Summary As a Customer Service ...
- Not disclosed
- Updated 30/07/2025
- Christ Church / St. Michael
skilled persons to fill the positions of Customer Experience Officers . SUMMARY OF KEY ... improvements. Proactively evaluate and enhance the overall customer experience. Build and maintain ...
- Not disclosed
- Updated 31/07/2025
- St. Catherine
Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...
- Not disclosed
- Updated 31/07/2025
- St. James
Experience The Corporate Director, Guest Experience (CX), is responsible for shaping and driving ... to develop customer journey maps, identifying gaps and opportunities for improvement Developing ...
- Not disclosed
- Updated 31/07/2025
- Hanover / St. James / Westmoreland
and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...
- Not disclosed
- Updated 28/07/2025
- St. James / Trelawny / Westmoreland
. Minimum of 3 years’ experience in quality assurance or customer experience role within a contact center ... and problem-solving abilities. Experience in providing customer service support. Must have advanced ...
- Not disclosed
- Updated 29/07/2025
- Hanover / St. James / Westmoreland
Customer Experience Associates to work onsite in MBJ Conduent is the world's largest provider ... , analytics and constituent experience. We work with both government and commercial customers ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
experience. Key Responsibilities: Handle customer inquiries via phone, email, or chat ... of 3 CSEC subjects, including English A. At least three months of customer service experience. Strong ...
- Not disclosed
- Updated 29/07/2025
- Hanover / St. James / Westmoreland
certification or Associates Degree preferred. Experience: Minimum of 1-2 years in Customer Service ... Now Hiring: Customer Service Representative Job Summary: As a Customer Care Representative ...
- Not disclosed
- Updated 09/07/2025
- Portland
Job Title: Customer Service Officer Reports To: Branch Supervisor Manages ... the products and services of the Company Responds to general and specific customer queries and provides ...
- Not disclosed
- Updated 29/07/2025
- Hanover / St. James / Westmoreland
experience ✔ Can negotiate with confidence and professionalism ✔ Thrives in fast-paced, target-driven ... 💥 We’re Hiring! | Experienced Collections Agents Wanted 💬 Sick of roles that don’t reward ...
- See description
- Updated 30/07/2025
- Kingston and St. Andrew
located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ... for advancement and promotion Duties and Responsibilities: Respond to customer inquiries (via telephone ...
- See description
- Updated 16/07/2025
- Chaguanas / Couva/Point Lisas / San Fernando
contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...
- See description
- Updated 10/07/2025
- Mt.Hope/Curepe / San Juan/Barataria / St. Augustine/Valsayn
contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...
- See description
- Updated 24/07/2025
- Kingston and St. Andrew
in Customer Service would be advantageous. Two (2) years’ experience, in a dynamic and change oriented ... Customer Service Officer (Level 4) Two (2) Vacant (Three-year Contract) Salary Range ...
- See description
- Updated 31/07/2025
- Kingston and St. Andrew / Portland / Central America
. Qualifications 1+ Years Experience as a Customer Service Representative Fluent English ... Hiring REMOTE Customer Service Reps - Multiple positions immediately available. $1400 ...
- Not disclosed
- Updated 28/07/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
an exceptional experience for the provider/member by using professional customer service techniques ... customer service/consulting techniques and enabling members to perceive value in the service 4 ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew
education preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent ... Job Description Title: Customer Service Representative East/West Role: As a dynamic and customer ...
- Not disclosed
- Updated 02/07/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- Not disclosed
- Updated 30/07/2025
- St. James
Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service & Collections Representatives! Customer Service Job Summary This role focuses on delivering exceptional ...
- See description
- Updated 02/07/2025
- Kingston and St. Andrew / St. James / Trelawny
, and handle complaints professionally Requirements: • Experience in sales or customer service ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- Not disclosed
- Updated 30/07/2025
- Port-of-Spain / D'Martin/Chaguaramas
retail or customer service experience. Interest in and passion for customer service. Fundamental ... JOB SUMMARY This role includes greeting customers and offering exceptional customer service ...
- See description
- Updated 15/07/2025
- Nassau / Kingston and St. Andrew / Port-of-Spain
; Previous experience in customer support, digital sales, or community engagement is a plus; Ability ... Junior Customer Engagement Analyst – Remote Do you enjoy working with goals and find sales ...
- Not disclosed
- Updated 31/07/2025
- Hanover / St. James / Westmoreland
As an Onsite Customer Service Expert, you’ll be the voice of the brand, helping customers with inquiries and delivering excellent service. 💡 No experience? No problem. We invest in people, not just ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
to complete the application and assessment now! 👉 Customer Experience Associate II in Montego Bay, Saint ... Healthcare Reps Needed||No experience required||On-site Montego Bay (Free GYM Access and Healthcare ...
- Not disclosed
- Updated 31/07/2025
- Hanover / St. James / Westmoreland
to the Pack : Customer Service Experience: 2+ years in a customer-facing role—call center, e-commerce, retail ... , and knowledgeable support through phone, SMS, chat, and email, ensuring a seamless experience at every touchpoint ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine / St. James
industry/call center, or equivalent Customer Service experience in retail, hospitality, or customer ... Influx is seeking experienced Customer Service Agents with excellent communication skills ...
- Not disclosed
- Updated 30/07/2025
- Chaguanas / Port-of-Spain / San Fernando
industry/call center, or equivalent Customer Service experience in retail, hospitality, or customer ... Influx is seeking experienced Customer Service Agents with excellent communication skills ...
- See description
- Updated 31/07/2025
- Kingston and St. Andrew / St. Catherine
customer needs and recommend appropriate products to enhance their banking experience. Collaborate ... required). Previous experience in customer service, ideally within the banking or financial services ...
- See description
- Updated 16/07/2025
- Mt.Hope/Curepe / San Juan/Barataria / St. Augustine/Valsayn
contacts and create a positive experience for each customer by understanding and addressing ... in Computer Literacy would be considered an asset Customer service experience in a transaction-based ...
- Not disclosed
- Updated 29/07/2025
- British Virgin Islands
days on the water. We are seeking a Customer Service & Sales Professional to join our team ... our services and drive revenue. --- Key Responsibilities: · Respond to customer inquiries and manage ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine / St. James
Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew / St. Catherine
Purpose of Job : To serve customer in a timely fashion while being customer centric throughout. Key ... manner • Following call center “scripts” when handling different topics in a customer centric fashion ...
to and from downtown Montego Bay*** Paid training Customer Experience Associate II in Montego Bay, Saint James ... Flexible, Top Tier Customer Service Associates Needed - Onsite Montego Bay Conduent is the world's ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew
in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...
- Not disclosed
- Updated 08/07/2025
- Kingston and St. Andrew
1.RF Engineer (Onsite) Job Responsibilities 1. Improve and optimize network experience, including ... , site identification and evaluation and zones analysis. - Customer technical communication and internal ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
- Not disclosed
- Updated 25/07/2025
- Hanover / St. James / Westmoreland
English) or 6 Months of Customer Setvice Experience or Customer Service Certificate from Heart ... career? If so, apply now for an instant interview! We are offerring Customer service position PAID ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
💥 We’re Hiring! | Experienced Customer Service Reps 💬 Tired of jobs that just don’t hit anymore ... experienced customer service pros ready to step into a role where your skills are valued and your hustle ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine / St. James
and professional customer support using a business-casual tone Requirements Minimum 6 months of experience ... someone who thrives in a fast-paced environment and brings both dispatch and customer support experience, we'd love ...
- See description
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine / St. James
We’re seeking candidates from Jamaica with a background in customer service with BPO experience ... Full understanding of how to deliver a positive customer experience whilst maintaining strict call ...
- Not disclosed
- Updated 31/07/2025
- St. Catherine
of customer service experience is required. Up to 3 years’ customer service experience is preferred. Strong ... via phone, utilizing a variety of software tools to navigate customer accounts, research and review ...
- Not disclosed
- Updated 28/07/2025
- Port-of-Spain / San Fernando / Tunapuna/Piarco
registers for customer updates, ensuring high service levels of timely customer communication. Make ... a high standard of professionalism, customer service, image and company loyalty. To preform duties ...
was taken or needs to be taken. ▪ Proactively looks for ways to improve customer experience ... ▪ Must have at least 2 years Collections experience (Must) ▪ Should have at least 1-year Customer ...
Requirements Experience: At least 1 year of experience as a Chat Agent and 6 months in BPO customer service. Personality: A gamer with an interactive personality and a positive attitude. Commitment ...
- Not disclosed
- Updated 18/07/2025
- Mt.Hope/Curepe
targets. This role focuses on managing key accounts to ensure a great customer experience and compliance with service level agreements. By building long-term relationships and understanding customer needs ...
by: Customer Experience Associate II in Montego Bay, Saint James, Jamaica | Customer Service ... in transaction processing, automation, analytics and constituent experience. We work ...
- Not disclosed
- Updated 31/07/2025
- St. Ann / St. Elizabeth / Manchester
to the development of Customer Experience in Jamaica. We want reliable shoppers who when assigned act ... and services offered and assessing the quality of customer service from a well-established financial ...
- Not disclosed
- Updated 18/07/2025
- Kingston and St. Andrew
them into loyal clients. They must possess a competitive nature, coupled with a customer-centric approach, to ensure that sales targets are met, while maintaining high levels of customer satisfaction ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
will be scheduled. Apply Here 📲 Customer Experience Associate II in Montego Bay, Saint James ... Customer Service Associates ✨ Why Join Us? If you're passionate about people, eager to grow, and ready ...
- Not disclosed
- Updated 31/07/2025
- Hanover / St. James / Westmoreland
the ability of the Company and position peers to meet customer needs. EDUCATION AND EXPERIENCE ... is capable of handling first level escalated Retention, Sales and Customer Care calls for residential ...
- Negotiable
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
: You get double the Sign-on bonus listed above if you have over 1-year of verifiable collections experience ... of professionalism. Respond to customer inquiries and take appropriate actions. Document detailed notes ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...
- Not disclosed
- Updated 21/07/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...
- Not disclosed
- Updated 14/07/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...
- Negotiable
- Updated 29/07/2025
- Kingston and St. Andrew
REQUIRED EXPERIENCE A blend of strong customer service, organizational, and administrative skills ... skills Solid understanding of basic accounting principles is required Hands-on experience ...
- Not disclosed
- Updated 31/07/2025
- St. Catherine
Do you have 6 months BPO experience? Looking for Growth and a Fun environment to work in? Join ... . They have a call center or workflow-oriented background, and world-class customer service skills. The primary ...
- Not disclosed
- Updated 29/07/2025
- Hanover / St. James / Westmoreland
, is now hiring Reservations Chat Agents and Customer Service Representatives for our Montego Bay office! ✅ What We're Looking For: Education: CSEC/CAPE or City & Guilds HEART NVQJ certification Experience: 1 ...
Duties & Responsibilities Operate point-of-sale (POS) systems to accurately process customer ... after each transaction. Reconcile daily transactions with precision. Deliver exceptional customer ...
- Not disclosed
- Updated 30/07/2025
- Chaguanas
are as per required temperature, e.g. goods that require cold storage Verifying with receiving customer ... assigned to you at Management’s discretion Minimum Qualifications; Experience and Criteria: Minimum ...
- See description
- Updated 25/07/2025
- Freeport
AND CUSTOMER EXPERIENCE: Develop strategies in collaboration with the company's (E-commerce lead) to create ... previous experience in inventory management and/or customer service. Strong Marketing Tech background ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew / St. Catherine
where necessary or required Provides quality service by enforcing quality and customer service standards ... Other tasks and responsibilities assigned my the company Requirements: At least 5 years experience Previous ...
- Not disclosed
- Updated 31/07/2025
- St. Catherine
Language or Equivalent. 1+ year experience in customer service or business-to-business client ... points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help ...
- Not disclosed
- Updated 23/07/2025
- Hanover / St. James / Westmoreland
(including English) OR 6 months of customer service experience OR a Customer Service Certificate ... career growth. No Experience Needed: Paid training provided; success is possible for everyone. Long ...
- Not disclosed
- Updated 23/07/2025
- St. James
experience in Customer Service or 2 years experience in Collections or Sales within the B.P.O. Sector ... Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
now! 👉 Customer Experience Associate II in Montego Bay, Saint James, Jamaica | Customer Service ... is NOW HIRING dynamic, compassionate, and customer-focused individuals to join our team of Healthcare ...
- Not disclosed
- Updated 02/07/2025
- Kingston and St. Andrew
or service Answer questions about products or the company Ask questions to understand customer ... Provide information on updated customer information Take and process orders in an accurate manner Handle ...
- Not disclosed
- Updated 02/07/2025
- St. Elizabeth / Westmoreland
and establish local events in various industry sectors (hotels, bars, etc.) to grow brand awareness, customer ... range of products are available for purchase from any one customer Identify customer needs ...
- Not disclosed
- Updated 28/07/2025
- St. Ann
and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...
- Not disclosed
- Updated 28/07/2025
- Westmoreland / Hanover
to suit different audiences (e.g., families, students, seniors). 2. Customer Service: Welcome and assist tourists, answering questions and addressing concerns. Ensure a positive experience ...
- See description
- Updated 28/07/2025
- Trincity
, administrative support or customer account reconciliation Experience in a retail industry/cash ... manner whilst delivering high standards of customer service. Key Duties & Responsibilities Audit ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew / St. Catherine
services like TV, Internet, and Phone. All while delivering an epic customer experience. One Call ... /Customer Service and Call Center experience? Even better! Results-Driven: You’re all about hitting sales ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine
Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...
- Not disclosed
- Updated 11/07/2025
- Kingston and St. Andrew
> Primary objective of the job: Managing inquiries from customer service & collections teams from customer payment activities Processing credit/debit memos
- Not disclosed
- Updated 31/07/2025
- Manchester
/segments and driving sales and revenue growth whilst meeting customer expectation and demand ... are consistently met and market share is increased through exceptional customer service, strong ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew
and executing individual account strategies to build customer retention and growth within assigned markets. KEY RESPONSIBILITIES Plan and prioritize existing customer account management, acting as a point ...
- Not disclosed
- Updated 28/07/2025
- Kingston and St. Andrew
to general customer queries regarding payments Reporting to supervisor in a timely manner on issues and activities likely to influence desired outcome and good customer relations. Education, Experience ...
- Not disclosed
- Updated 18/07/2025
- Kingston and St. Andrew
and meeting sales and profitability targets, including customer service, staff management, inventory ... and will be working in a fast-paced, customer-facing environment. The ideal candidate should possess ...
- Not disclosed
- Updated 02/07/2025
- San Fernando
. · Ensure customer satisfaction in territory by providing a high level of customer care and service ... to complete the sales process QUALIFICATIONS & EXPERIENCE · Bachelor’s Degree or Two years sales ...
- Not disclosed
- Updated 22/07/2025
- Chaguanas / Couva/Point Lisas / Port-of-Spain
customer tickets accurately and proactively monitor, review and chase outstanding tickets to ensure ... levels. You will also provide excellent customer service and communication in both languages English ...
- Not disclosed
- Updated 29/07/2025
- St. Catherine
) year experience working in a delivery, retail, or customer service position Have previous work ... any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew
of customer service skills History of progressive leadership experience Own or have full access ... we represent, whilst providing the best experience to all customers through our passionate and committed ...
- Not disclosed
- Updated 17/07/2025
- San Fernando
according to customer needs and objectives. Actively seeking out new sales opportunities through cold ... for account penetration. Timely resolution of customer issues. Function as a Certified Business ...
- Not disclosed
- Updated 10/07/2025
- Chaguanas / Port-of-Spain / San Fernando
process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ... and financial health. Key Responsibilities: Generate and issue accurate customer invoices in a timely ...
- Not disclosed
- Updated 30/07/2025
- Bridgetown / St. George / St. Michael
with the highest standard of customer service. Assist in ordering, receiving and merchandising stock ... by management. Requirements Associate Degree in Pharmacy Minimum of 2 years of proven experience in medical ...
- See description
- Updated 30/07/2025
- Kingston and St. Andrew
and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...
- Not disclosed
- Updated 31/07/2025
- St. Michael
, retail, or customer service position Have previous work experience selling paint and paint related ... the right solutions. Store associates are also expected to promptly resolve any customer concerns ...
- Not disclosed
- Updated 11/03/2025
- St. James / Trelawny / Westmoreland
Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...
- Not disclosed
- Updated 25/07/2025
- Kingston and St. Andrew
will be required to educate & offer products and services that would most benefit the customer. Great base ... for comparison. Utilizing tools and resources, as well as navigate the multi-product customer billing ...
- Not disclosed
- Updated 24/07/2025
- St. John
experiences and deliver exceptional value to every customer, every time. At the heart of our success ... . This role is focused on driving brand visibility, enhancing customer engagement and increasing store ...
- Not disclosed
- Updated 28/07/2025
- St. James
to both follow-up and secure potential new customer enrollments Verify potential new customers ... supporting documentation from the potential new customer Facilitate the completion of enrollment signatures ...
- Not disclosed
- Updated 24/07/2025
- D'Martin/Chaguaramas / Port-of-Spain / San Juan/Barataria
prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... and Experience Five (5) CXC passes including Mathematics and English Certification in Food and Nutrition ...
- Negotiable
- Updated 15/07/2025
- Chaguanas / San Fernando / Trincity
NOTE: This ad is for persons with supervisory and/or management experience only. The leading family ... branches. We are looking for persons with a positive attitude who can deliver a superior customer ...
- Not disclosed
- Updated 31/07/2025
- Kingston and St. Andrew
and courteously for JN Bank. Investigate and resolve customer inquiries, issues, and complaints, showing empathy and ensuring customer understanding. Submit queries, complaints, and transaction issues ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... management, and customer relationship building. The Outbound Sales Representative is expected to maintain ...
with an industry leader in customer experience. Why Choose Teleperformance? At Teleperformance, we believe ... Daily Walk-In Interviews – Start Your Onsite Career with Teleperformance! 💡 No experience ...