Customer Experience Jobs

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Customer Experience Representative

Startup Company, is seeking a suitably qualified candidate to fill the position of Customer Experience Rep. , according to the following criteria: Summary: Effectively markets the Company’s Brand ...

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Customer Experience Professional - Portmore

IBEX Global

Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...

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Customer Experience Officer

Rock Solid Plastics Limited

Core Functions / Duties & Responsibilities Customer Service & Communication 1 . Answer all ... forpickup or delivery. 3 . Create new customer accounts and maintain accurate customer information ...

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Customer Service Represenative

Contax 360 BPO Solutions

Experience: At least 6 months Customer Service experience Other Requirements: Eager to learn ... and professional individuals to join our Montego Bay, Jamaica office. Job Summary: As a Customer Care ...

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Customer Care Coordinator

CB Group ( Caribbean Broilers)

Customer Care Coordinator, Feed The Customer Care Coordinator will be responsible for nurturing ... manner and promoting the drive to have persons Farm with Us. The Customer Care Coordinator ...

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Customer Service Representative

iQor

contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...

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Customer Solutions Advocate

Optimum Jamaica

instructions, guidance, and support to ensure customer understanding. Enhance Customer Experience: Ability ... customer relationships and enhance the overall experience. Identify and recommend additional products ...

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CUSTOMER SERVICE REPRESENTATIVE

Modern Electrical Supplies Limited

with a superior customer experience. Communication: Communicate to your supervisor immediately any issues ... supervisor for timely resolution of customer queries. 7. Prepare Daily Cash Report and Transmittal ...

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Enterprise Customer Service Agent

Influx

with other departments to ensure a seamless customer experience. Keep accurate records of customer ... while focusing on the best version of themself Proven customer support experience or experience in a similar ...

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Brand Advocate - Customer Service

Hinduja Global Solutions (HGS)

). Previous experience in customer service, ideally within the banking or financial services sector ... Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global ...

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Customer Service Officer (GMG/AM2)

Nutrition Products Ltd

a positive experience for everyone who interacts with the brand. Key Outputs: ¨ Handle customer ... a seamless customer experience ¨ Participate in all outreach efforts to engage with the local ...

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Customer Service Representatives

Radius Global Solutions

and/or customer service experience preferred but not required. Clear speaking voice with attention to detail ... Radius Global Solutions, located in Freeport, St. James, is seeking vibrant and dedicated customer ...

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Customer Service Representative

Global Exchange Group; Jamaica

, and handle complaints professionally Requirements: • Experience in sales or customer service ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Customer Service Technician

Isratech Jamaica

Customer Service Technician (F&B - St. Lucia) Responsibilities Conduct theoretical and practical ... all safety procedures and training requirements. Qualifications and Experience Bachelor’s degree ...

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Customer Service Associate

Pinnacle Insurance Brokers

efficiencies and customer service requirements Foster and maintain respectful and professional ... Degree or Diploma In Insurance Certified by FSC RELATED WORK EXPERIENCE Minimum of 2 years’ insurance ...

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Logistics Customer Service Agent - Kingston

IBEX Global

to pass internal assessments. Customer Service experience in a call center or similar business ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Customer Service and Sales Specialist Agent

ContactPoint 360

-solving, and consultative sales skills. The objective is to provide an outstanding customer experience ... a positive customer experience. • Stay up to date on all products, promotions, and pricing. • Contribute ...

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Inside Sales & Customer Support Specialist

. Qualifications: 2+ years of experience in a customer service, sales support, or administrative role ... as an Inside Sales & Customer Support Specialist . This hybrid role combines customer service ...

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Mortgage Assistant, Customer Data Support

Experience managing and validating large volumes of customer data within databases or CRM systems ... Job Purpose To assist with a special project focused on updating and validating customer ...

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Customer Care Expert – Premium Services

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Customer Service Representative / Admin Assistant

/Warehousing/Logistics/Management, to ensure a excellent customer experience. Complete credits for returns ... . Prepare invoices using the Peachtree/SAGE 50 Accounting Software. Ensure completion of customer ...

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Customer Service Associates/Collections Agents

Fusion BPO

SERVICES: 153 ORANGE STREET, KINGSTON # CUSTOMER SERVICE ASSOCIATE NEEDED; COLLECTIONS EXPERIENCE A PLUS # COMPETITIVE RATES # Experience using Genesys or Loan Proa plus # AT LEAST TWO (2) YEARS ...

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FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

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Now Hiring Customer service Supervisor/ financial background

Advanced Call Center Technologies, LLC

-making, budgeting, and performance analysis. Proven sales/customer service experience (preferably ... / Experience** - Diploma in a relevant field OR minimum 1 year proven BPO customer service and leadership ...

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French Bilingual Customer Support Agent - Portmore

IBex Global -2

Job Overview We are seeking avid French bilingual customer service agents who are problem solvers with a passion and a desire to help us resolve customer issues while being brand ambassadors ...

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Contact Center Advocate- Healthcare Customer Service

Sagility

_REQ-017456 Other duties include: Create an exceptional experience for the provider/member by using professional customer service techniques, personalizing and focusing on adding value to the call ...

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Consumer, Channel & Customer Marketing Director (6341)

J. Wray & Nephew

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

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Premium Customer Service Agents | USD 1,000 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Premium Customer Service Agents | USD 1,000 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Premium Customer Service Agents | USD 1,000 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Customer Service Sales Specialist - Car rental || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... rental experience. Takes ownership for effectively resolving issues, complaints and inquiries ...

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Open House March 17| USD 1,000Hiring Bonus for Customer Service PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Mobile Care Agent

Optimum Jamaica

aptitude to ensure first‑contact resolution and superior customer experience. Key Responsibilities ... services, promotions, and features. - Provide professional customer‑centric experience. Technical ...

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Buyer Care Specialist || Automotive

Outsourcing Management / Itel

with customers Qualifications : Minimum one year of Customer Service Experience . Minimum of 5 CXC subjects ... of Customer Service experience. Must be proficient in the use of Outlook, Word, and Excel . Automotive ...

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Banking Support Specialist

Advantage Communications

customer service or call center experience on a banking account is preferred. We welcome you to invite ... customer support and sales for the product and service lines offered by our client. The types ...

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Cosmetic Advisor (Females ONLY)

Outsourcing Management / Itel

year of customer service experience · Basic knowledge of medical terminology preferred · Plastic ... Job Summary: As a Customer Service Specialist, you’ll be the patient’s first point of contact ...

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MB Roadside Assistance Specialist (Kingston Onsite Position)..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Student Support Agent

Segoso

, and regulatory guidelines. Qualifications 2 + years of work experience in sales, customer service ... of customer service. Leverage multiple technology platforms to manage student interactions, document ...

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Sales Specialist

OSV Group

skills Ability to understand and explain product specifications Experience in managing customer ... . This role focuses on building strong customer relationships, driving profitable sales, and providing ...

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Service Manager

Digicel

for customer experience, churn reduction, service delivery performance, and contract lifecycle ... & Experience Own customer retention, churn reduction, and service experience ...

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Experienced Collection Agents

C4 Global Solutions

: You get double the Sign-on bonus listed above if you have over 1-year of verifiable collections experience ... of professionalism. Respond to customer inquiries and take appropriate actions. Document detailed notes ...

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Patient Enrollment Coordinator

Cosan Connect

At least 1 year of experience in customer service or sales Proficiency using basic computer tools ... with Performance-Based Bonuses Cosan is seeking a compassionate and customer-focused Patient ...

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Multiple Vacancies

GeeJam Hotel Group

) Bartender/Server Housekeeper Butler Maintenance Manager Qualifications and Experience Requirements: Certification in the area of specialization being applied for. Experience in the Hospitality ...

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Sales Representative

Stewarts Automotive Group

them into loyal clients. They must possess a competitive nature, coupled with a customer-centric approach, to ensure that sales targets are met, while maintaining high levels of customer satisfaction ...

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Sales Account Manager

HRC Associates

& RESPONSIBILITIES Secure customer orders through planned visits, telephone calls, emails or virtual meetings as per request by customer or as assigned by Sales Manager. Follow-up on new references, enquiries ...

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Service Executive

Digicel

on performance insights Customer Experience & Value Optimization Minimum 3–5 years’ experience in service management, customer success, account ...

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Corporate Sales Executive

National Shoe and Occupational Solutions Limited - NATCO

customers and increasing the customer base for NATCO’s products to wholesalers and retailers ... customer needs, to create cost-effective solutions and ensure a smooth, timely “Customer-Centric ...

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Telesales Representative

is a plus. Proven experience in a telesales or customer service role. Excellent communication ... and inbound calls, maintaining customer relationships, and meeting or exceeding sales targets. Key ...

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TECHNICIAN / LOGISTICS SUPERVISOR

Blinds Designs Limited

they are corrected promptly. Minimize delays and proactively resolve issues to avoid customer ... to ensure accuracy and completion. Respond to and manage customer complaints in a timely ...

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SALES MANAGER

Blinds Designs Limited

Sales Manager – Blinds Designs Limited Ensure all customer appointments are scheduled efficiently ... customers appropriately and accurately on suitable products and solutions. Identify customer needs ...

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Brand Advocate - Banking Rock Stars

Hinduja Global Solutions (HGS)

required). Previous experience in customer service, ideally within the banking or financial ... Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global ...

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Marketing Assistant

Western Scientific Company Ltd

to increase efficiency and guarantee customer satisfaction. Main Responsibilities: Quotation generation ... Updates the Manager by providing feedback or reports from both customer and supplier interaction ...

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Account Services Associate

Proforma (ProTeam Up Division)

Objectives Deliver an excellent customer experience at every stage of the sales process Coordinate ... of experience in customer service and order processing Bachelor of Science degree from an accredited university ...

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Bilingual Client Support Specialist - Portmore

IBEX Global

assessments. 1+ year experience in customer service or business-to-business client support is preferred. Prior experience supporting bilingual customer bases or working in multilingual customer ...

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Parts Support Clerk

assistance, answering incoming calls, and responding to customer queries in a timely and professional manner. The role requires a customer-focused individual who is efficient, proactive, and able ...

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Sales Representative- Automotive Lubricants

RecruitmentXperts Ltd

outlets. Identify customer needs and recommend suitable automotive lubricant products. Service existing ... on the type of customer or sales outlet. Submit customer orders and follow up to ensure deliveries ...

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Hotel Reservations and Sales Agent| USD 500 Hiring Bonus| Uncapped commissions

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Hotel Reservations and Sales Agent

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Hotel Sales & Reservations Agent | Uncapped Commission

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Leasing Support (Montego Bay) -MUST HAVE ACCOUNTS

"Conduent"

customer account management by preparing settlement quotes, providing settlement breakdowns, compiling reports, and responding to customer requests related to contract adjustments, early settlements ...

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Client Support Specialist - Portmore

IBEX Global

Language or Equivalent. 1+ year experience in customer service or business-to-business client ... points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help ...

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Key Account Executive

Eve Anderson Recruitment Ltd

, or Trade Marketing Proven experience managing retail or strategic customer accounts Demonstrated ability ... customer relationships while supporting revenue growth and commercial performance across multiple ...

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itel Montego Bay Job Fair & Open House - March 19 2026

Outsourcing Management / Itel

:00 am Experience as a Reservations, Sales, Technical Support and/or Customer Service Associate ... Bay, St. James ****NEW RATES FOR TRAINING AND PRODUCTION***** We invite all Customer Service ...

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itel Kingston Job Fair & Open House - March 19 2026

Outsourcing Management / Itel

FOR TRAINING AND PRODUCTION***** We invite all Customer Service Representatives, Cosmetic Advisors ... . We are currently seeking Customer Service Representatives, Cosmetic Advisors, Soft Sales Agents ...

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Van Salesman (Heavy T)

services. Collects payment from customers and records transactions on customer receipt. Prepares order ... on shelves or racks as needed. Issues or obtains customer signature on receipt for pickup or delivery ...

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Loan Advisors

Outsourcing Management / Itel

service to enhance customer satisfaction. Develop good product knowledge and use it to resolve issues ... has responsibility EDUCATION AND EXPERIENCE: Minimum 3 CXC passes including English A Aptitude for multitasking (work ...

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HOSPITALITY VACANCIES

TCM group

MINIMUM REQUIREMENTS Experience working in a hotel or related field Must be focused and detail oriented Must have excellent customer service skills Must have excellent communication skills Must be able ...

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Branch Associate

GK General Insurance Company Limited

and or additional documents to provide insurance solutions to meet the customer’s needs. Conducts accurate customer transactions with keen attention to client profiles. Identify and maximize opportunities ...

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Contact Centre Agents

Island Routes

Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...

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Accounts Receivable Assistant

RecruitmentXperts Ltd

passes, including Mathematics and English At least two years of relevant work experience Proficient ... Update customer accounts and journals regularly Record and reconcile daily cash receipts Process third ...

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Sales Administrator (In Office) Kingston

Innovative Corporate Solutions

Sales Administrator to join our team. This team member supports the Sales team with customer queries and administrative tasks, to assist with achieving high levels of customer and employee satisfaction ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

and keeping staff morale at the highest levels thus maximizing customer’s in-store experience ... Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ...

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MEDICAL SALES REPRESENTATIVE

. · Ensure customer satisfaction in territory by providing a high level of customer care and service ... to complete the sales process QUALIFICATIONS & EXPERIENCE · Bachelor’s Degree or Two years sales ...

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Collection Agent - Montego Bay (WALK-IN) - ONSITE

ContactPoint 360

on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity ... turns into progression. welcome home. Our Purpose: Is to create the best human experience, ensuring ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

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Chief of Retail Sales & Distribution

JN Bank

to deliver a seamless omnichannel customer experience while improving productivity and profitability ... on customer acquisition, customer retention, product penetration, and sales productivity for retail ...

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Accounts Receivable Associate

BLEWSTREAM ECOSYSTEM

process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ... and financial health. Key Responsibilities: Generate and issue accurate customer invoices in a timely ...

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TELECOMMUNICATIONS AGENTS KINGSTON- (onsite)

Concentrix(CNX)

creative and high-impact solutions in a professional manner to enhance the customer’s experience ... NOW HIRING!! Trusted Customer Service Advisors who can transfer the passion ...

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Open House - Walk In - March 10 - 13 SALES AGENTS NEEDED

VXI Jamaica Ltd.

in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Sales Manager

National Shoe and Occupational Solutions Limited - NATCO

that are geared towards customer retention and continuous customer acquisition that results in the expansion of the company’s customer base. Further, the individual is responsible for forecasting sales ...

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Dispatcher/Logistics Coordinator

Adlinc Business Services

. Previous experience with email management. Previous experience in dispatch, customer service ... Key Responsibilities Handle all inbound customer queries. Confirm all order information ensure ...

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Accounts Receivable Specialist

Adlinc Business Services

of outstanding payments by managing customer accounts, monitoring aging reports, reconciling transactions ... client relationships . Key Responsibilities Generate and distribute accurate customer invoices ...

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Service Station Cashier- (St James, Jamaica)

Rubis Coral Gardens

, you should have previous experience in a customer service position and good knowledge of how cash registers ... , you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction ...

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Sales Manager

, and mentoring the sales team, and delivering outstanding customer experiences. Additional responsibilities ... , excellent communication skills, and a passion for building lasting customer relationships. Key ...

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RESTAURANT SUPERVISOR

Mario’s Pizzeria Limited

prepping, working on the pizza table, grilling and housekeeping duties. Performs duties of Customer ... and Experience Five (5) CXC passes including Mathematics and English Certification in Food and Nutrition ...

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GAMING LOUNGE SUPERVISOR

gaming experience for all patrons. Handle any customer complaints or issues promptly and professionally ... customer care. Job Responsibilities Supervise gaming staff Assign duties, provide training, coaching ...

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Trade Marketing Representative

Kaleidoscope Paints Limited

, merchandising planograms , co-op advertising with retailers seasonal promotions , customer ... on competitor new product launches and competitor initiatives. 7) Customer Relationship building ...

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Shift Supervisor (JAMAICA)

Starbucks

mornings, evenings, weekends, nights and/or holidays Summary of Experience • Customer service experience ... customer and store needs by constantly evaluating environment and customers for cues • Delivers ...

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Sales Consultant

Minott Equipment and Chemicals Ltd.

Duties & Responsibilities: Provide superior customer service, placing heavy importance on brand experience and customer satisfaction. Develop contact with potential customers in the industry by cold ...

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Account Executive

Lannaman & Morris Shipping

and resolving customer complaints. You should also be able to create and present persuasive sales ... with strategic accounts. Expedite the resolution of customer issues and complaints to maximize satisfaction ...

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Multiple Aviation Vacancies

for our commitment to excellence, innovation, and customer satisfaction. With a strong presence ... environment for passengers. Customer Service Agent - Airport customer service is the role ...

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Inbound Call Center Sales Agent - Portmore

Centerfield

while maintaining good customer relations to pursuing new sales opportunities. Essential Duties: Use a customer ... including English Prior experience in the Call Center Industry would be an asset Requires an excellent ...

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Night Nurse/Veterinary Doctor's Assistant

Noah's Ark Veterinary Centre

and patience with animals • Strong attention to detail • Good communication and customer service skills ... experience is an asset but not required Requirements: Applicants must: Be 18 years or older Provide ...

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SALES REPRESENTATIVE - BATTERIES

Lange Trinidad Limited

their stock, replenshing as necessary and meeting customer needs. Visit potential customers, evaluate their needs, provide solutions, and add them to our existing customer network. Ensure all documentation ...

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S​t​e​w​a​r​d​

Sizzling Slots

bins Must have: At least 3 years working experience as a Steward Knowledge of safety, sanitation and food handling procedures A Valid Food Handlers Permit Excellent customer service skills Clean ...

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Social Media Executive

Stewarts Automotive Group

customer engagement and intimacy and increase website traffic and revenue by strategically exploiting all ... on the information • Collaborate with other departments (customer relations, sales etc) to manage ...

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Boat Captain

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

experience Five years of experience with excellent customer service techniques and in dealing with customer conflict resolution. Experience in the process of spill recovery; spill reporting ...

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P​r​o​m​o​t​e​r​

Bryden pi Limited

to source new sales opportunities. Outline interests and understand customer needs and requirements. Keep ... . Record promotional information and provide customer feedback, recommendations and sales via the use ...

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Marketing & Digital Content Coordinator (Contract)

Intcomex Jamaica

, and driving customer engagement through digital marketing, social media, and content creation ... pages, promotional banners, and customer information. • Campaigns & Engagement ...