Customer Experience Jobs
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- Not disclosed
- Updated 22/04/2025
- Tunapuna/Piarco
JOB SUMMARY: The Executive Manager, Customer Experience reports to the Chief Operations Officer ... media, mobile apps and other technology, to optimise customer experience; Builds and maintains ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...
- Not disclosed
- Updated 29/04/2025
- St. James
CUSTOMER SERVICE REPRESENTATIVE ( MONTEGO BAY) We require an experienced individual to fill the position of Customer Experience Associate at our Montego Bay branch. Reporting to the Branch Manager ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew
years’ experience in Customer Service or Human Resources. Bachelor’s Degree in Business Management ... Join our team as a People Experience Manager and play a key role in shaping a workplace ...
- Not disclosed
- Updated 16/04/2025
- Port-of-Spain
Associate - Accounts Payable Experience The BLEWSTREAM Ecosystem is expanding—join us as we create ... Collaborating with the finance team to resolve discrepancies Providing excellent customer service ...
- Not disclosed
- Updated 16/04/2025
- Port-of-Spain
to strengthen and grow our ecosystem with like-minded individuals. Team Lead - Collections Experience Key ... with other departments, such as finance and customer service, to resolve issues and improve overall collections ...
- Not disclosed
- Updated 08/04/2025
- Hanover / St. James / Westmoreland
Customer Experience Associates to work onsite in MBJ (Must be available to work up to 11PM ... in transaction processing, automation, analytics and constituent experience. We work ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...
- Not disclosed
- Updated 28/04/2025
- Hanover / St. James / Westmoreland
certification or Associates Degree preferred. Experience: Minimum of 1-2 years in Customer Service ... Now Hiring: Customer Service Representative Job Summary: As a Customer Care Representative ...
- See description
- Updated 22/04/2025
- Chaguanas / Port-of-Spain / San Juan/Barataria
JOB SUMMARY As a Customer Service Call Center Representative, you will be the first point ... calls, addressing customer inquiries, resolving issues, and ensuring satisfaction. Your goal ...
- 10000 - 20000
- Updated 28/04/2025
- Kingston and St. Andrew
Management preferred. Experience in a call center or customer service experience is preferred. 2 years ... of specified staff Handling the most complex of customer complaints Organizing staff, including shift patterns ...
- Not disclosed
- Updated 28/04/2025
- Kingston and St. Andrew
ROLE & CORE FUNCTION - CUSTOMER SERVICE AGENT The incumbent is responsible for ensuring ... . The incumbent must ensure that superior customer relationships are established and maintained ...
- See description
- Updated 25/04/2025
- Kingston and St. Andrew
located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ... for advancement and promotion Duties and Responsibilities: Respond to customer inquiries (via telephone ...
- See description
- Updated 07/04/2025
- Mt.Hope/Curepe / Port-of-Spain / San Juan/Barataria
contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...
- Not disclosed
- Updated 25/04/2025
- Kingston and St. Andrew
SALES / CUSTOMER SERVICE REPRESENTATIVE § Must own and have full-time use of a reliable motor vehicle & possess a valid driver’s licence. § Must have minimum 5 years, on-the-road sales experience ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- Not disclosed
- Updated 28/04/2025
- Hanover / St. James / Westmoreland
and/or Customer Service experience is required. REQUIRED COMPETENCIES OF ALL SUPERVISORS: Strong mentoring ... . Now hiring for our Montego Bay Office: CUSTOMER SERVICE SUPERVISOR (CALL CENTER) JOB OBJECTIVE ...
- Not disclosed
- Updated 24/04/2025
- Kingston and St. Andrew / St. Catherine
via phone and ticketing system. Requirements: At least 6 months Customer Service experience, preferably ... questions; offering assistance. Accomplishes Customer Service and organization mission ...
- See description
- Updated 10/04/2025
- Kingston and St. Andrew
of new Tier 1 agents. Key Qualifications: 1+ year experience in customer service, BPO ... Customer Service Representative Location: On-site (Kingston, Jamaica) Workplace: AWOS Office – 19 ...
- Negotiable
- Updated 14/04/2025
- Chaguanas / San Juan/Barataria
and other related functions. The CSA ensures an exceptional customer experience that supports ... The Customer Service Associate (CSA) works in support of the store management team to facilitate ...
- 25000 - 35000
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ...
- Not disclosed
- Updated 22/04/2025
- Kingston and St. Andrew
education preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent ... Job Description Title: Customer Service Representative East/West Role: As a dynamic and customer ...
- Not disclosed
- Updated 20/01/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
an exceptional experience for the provider/member by using professional customer service techniques ... customer service/consulting techniques and enabling members to perceive value in the service 4 ...
- Not disclosed
- Updated 24/04/2025
- Kingston and St. Andrew / St. Catherine
Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...
- Not disclosed
- Updated 22/04/2025
- Kingston and St. Andrew / St. Catherine
Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ... and match their advantages to customer needs Must be able to handle multiple projects simultaneously ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew / St. Catherine
. At least 1 year BPO Experience or 1 year client facing high demand customer service role or similar role ... Team Manager Summary / Objective: We are Customer and Employee Obsessed. Team Managers are leaders ...
- Not disclosed
- Updated 25/04/2025
- St. James
/emails within a timely manner, ensuring the best customer service. • Analyze, research, and resolve ... Requirements Minimum Education: High school diploma or GED required Minimum Experience: 1 year call center ...
- Not disclosed
- Updated 25/04/2025
- Kingston and St. Andrew
opportunities are nurtured efficiently while enhancing the customer experience with prompt and professional ... Job Title: Sales Support & Customer Service Administrator Location: Mintech Distributors, 67 ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- 25000 - 35000
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
, our vision is to be the leader in customer experience by connecting the right people with innovative ... while ensuring each customer receives a high-quality experience that meets service standards ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
, depending on the Line of Business Accurately enter customer information into the clients’ systems Conduct a customer needs assessment with respect to the clients' defined processes and procedures ...
- Not disclosed
- Updated 28/04/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- See description
- Updated 23/04/2025
- Kingston and St. Andrew
Job Purpose The Customer Care Assistant is responsible for maintaining the image of the Authority ... to ensure a positive experience. Perform clerical duties such as filing, photocopying, scanning, and faxing ...
- Not disclosed
- Updated 29/04/2025
- St. James / Trelawny / Westmoreland
. Minimum of 2 years current related experience in a customer care environment or inside sales ... and growing specialty customer business. Responsible for researching, resolving and responding ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
in customer experience by connecting the right people with innovative solutions to deliver outstanding ... of 6 months of call center experience Strong verbal communication Customer focused personality ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
is to be the leader in customer experience by connecting the right people with innovative solutions to deliver ... with comprehensive training programs that equip you with the skills to excel in customer service and sales ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... with customer needs, showcasing how they can enhance their mobile experience. Close Sales: Sell and promote ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 23/04/2025
- Kingston and St. Andrew / St. Catherine / St. James
Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
and regulations as required.. We require that you have: 1 year BPO customer service experience ... Concentrix is a BIG DEAL! Customer Care Specialists Needed! The Concentrix family is growing ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
- See description
- Updated 24/04/2025
- Kingston and St. Andrew / St. Catherine
customer needs and recommend appropriate products to enhance their banking experience. Collaborate ... required). Previous experience in customer service, ideally within the banking or financial services ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
and Guilds qualifications (including English) OR 6 months of customer service experience OR a Customer ... : Opportunities for quick career growth. No Experience Needed: Paid training provided; success ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
and Guilds qualifications (including English) OR 6 months of customer service experience OR a Customer ... : Opportunities for quick career growth. No Experience Needed: Paid training provided; success ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
TP offers Compensation aligned with Experience...build your career with us today! If you have customer service, sales, or collection experience apply today or come over and talk to us at 1 Mangrove ...
customer experience and possessing good negotiation skills. • Effective Organizational Skills ... a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice. • Candidate ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
is to be the leader in customer experience by connecting the right people with innovative solutions ... every customer feels valued and understood while guiding them towards solutions that enhance their experience ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 22/04/2025
- Kingston and St. Andrew / Portland
: Previous hospitality or butler experience is a plus. Excellent interpersonal and customer service ... with clean record. Security experience is a plus. Strong customer service skills. Line Chef (Full-Time ...
- See description
- Updated 24/04/2025
- St. Catherine
leader in Business Process Management and Customer Experience Optimization , is hiring passionate ... ). ✔️ Customer Service Rockstar – Previous experience in Sales/Customer Service (6 months). ✔️ BPO/Call ...
- Not disclosed
- Updated 29/04/2025
- St. Ann
Join Team Awesome! Come for the job, stay for the career! We are currently seeking Onsite Customer Service Agents – No Experience is required. We want to hear from you if you can answer "yes ...
- Not disclosed
- Updated 12/02/2025
- San Juan/Barataria
Technology would be an asset. Previous sales experience. Previous experience in a customer service ... in keeping with Amplia’s Customer Service Philosophy. Accurately record prospect information ...
- Not disclosed
- Updated 30/04/2025
- Hanover / Kingston and St. Andrew / St. James
of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...
- Not disclosed
- Updated 31/03/2025
- Kingston and St. Andrew
At least two years’ experience in a customer service environment Knowledge of Company procedures ... by taking, processing, and fulfilling customer orders, responding to customer enquiries ...
- Not disclosed
- Updated 12/04/2025
- Kingston and St. Andrew / St. James
Are you a motivated and experienced professional who thrives in a dynamic, fast-paced customer ... role in delivering exceptional customer service and in delighting our customers. If you have a passion ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. Elizabeth / Westmoreland
Do you have prior BPO experience and looking for a new opportunity OR are you looking to start ... you will be required to: Provide excellent customer service at all times with customers on Inbound calls ...
- Not disclosed
- Updated 11/04/2025
- Port-of-Spain
Position requires enthusiastic, hardworking with customer service focused. Competitive salary package Minimum 3 years work experience in similar line of work Qualifications/Experience/Skills: 5 CXC O ...
Declined by others for no experience? TP doesn’t require it! Don’t meet the Subjects requirements of others? TP doesn’t require it! Have experience and looking for the right employer? TP offers ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew / St. Catherine
with customers Qualifications : Minimum one year of Customer Service Experience . Minimum of 5 CXC subjects ... of Customer Service experience. Must be proficient in the use of Outlook, Word, and Excel . Automotive ...
- Not disclosed
- Updated 23/04/2025
- Hanover
information and deliver a consistently safe, engaging, and fun experience while upholding company standards and ensuring environmental responsibility. Education and Experience: Minimum of two (2) CXC ...
- Negotiable
- Updated 24/04/2025
- St. James
the customer shopping experience during the delivery process whenever needed. Ensure company compliance ... workflow with Customer Pick-Up Room and Warehouse team to ensure orders are picked, packed and ready ...
- Not disclosed
- Updated 05/04/2025
- Kingston and St. Andrew
sales for the company by closing sales deals over the phone and maintaining good customer relationships ... questions to understand customer requirements and close sales. Direct prospects to the field sales team ...
- See description
- Updated 22/04/2025
- Kingston and St. Andrew
as assigned. Key Objectives For This Role Include: Deliver an excellent customer experience at every step ... . Qualifications & Experience: 1-2 years of experience focused on customer service and order ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
of the Company and position peers to meet customer needs. EDUCATION AND EXPERIENCE: Minimum 5 CXC ... of handling first level escalated Retention, Sales and Customer Care calls for residential customers ...
- Not disclosed
- Updated 28/04/2025
- Kingston and St. Andrew
customer relationships and close sales. Qualifications & Experience Required At least a first degree in Business Administration or Marketing (completed) A minimum of two years’ experience in Sales/Lending ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...
- Negotiable
- Updated 29/04/2025
- Port-of-Spain
realistic customer expectations by explaining repairs, answering questions, and providing updates ... Maintain inventory of basic service parts for popular models Customer Service and Operations Management ...
- Not disclosed
- Updated 29/04/2025
- Manchester / St. Elizabeth
will be responsible for assisting the TEAM LEADER of the branch to carry out various assigned customer-related ... of your duties: The ability to consistently deliver a very high level of customer service Reliability ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
of English A. - Three months of customer service experience; technical expertise is a plus. - Strong ... About Startek: Startek is a leading global provider of customer engagement services, delivering ...
- Not disclosed
- Updated 29/04/2025
- St. James
customer experience. Monitor collection performance metrics such as collections rate, delinquency ... , and enhance customer experience. Analyze collection data to identify trends and opportunities ...
- Not disclosed
- Updated 16/04/2025
- Chaguanas
offerings Any other related duties as required by the function QUALIFICATIONS & EXPERIENCE ... . Considerable knowledge in principles and practices of excellent customer service Excellent communication ...
- Negotiable
- Updated 22/04/2025
- St. James
Key Responsibilities: Receive customer orders and efficiently assign them to available contract ... school diploma; Associate’s or Bachelor’s degree is a plus. Previous experience in dispatch ...
- Not disclosed
- Updated 17/04/2025
- Chaguanas
storage Verifying with receiving customer that all goods received are according to correct quantity ... ; Experience and Criteria: Minimum of three CXC passes Must possess a valid Driver's Permit ...
- Not disclosed
- Updated 28/04/2025
- Kingston and St. Andrew / St. Catherine
terms and methods when right party is reached Respond to customer queries and take appropriate action ... through our client portal Adhere to FDCPA laws follow up with delinquent customer through emails ...
- 100000 - or more
- Updated 08/04/2025
- Kingston and St. Andrew
from initial stage to delivery and collection. Build customer relationships with the ability to identify customer needs; negotiate effectively, and close sales. Manage customer complaints to resolution ...
- Negotiable
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
experience at another collections agency. Conditions Apply- You must be actively employed at the time ... by the department while employing a high level of professionalism. Respond to customer inquiries ...
- See description
- Updated 17/04/2025
- Arima/Sangre Grande
’ experience in Customer Service and Sales. Minimum of five (5) CXC/GCE O' Level passes ... and selling products, ensuring customer satisfaction, and meeting the organization’s sales objectives ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...
- See description
- Updated 25/04/2025
- Freeport
AND CUSTOMER EXPERIENCE: Develop strategies in collaboration with the company's (E-commerce lead) to create ... previous experience in inventory management and/or customer service. Strong Marketing Tech background ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...
- Not disclosed
- Updated 28/04/2025
- Kingston and St. Andrew / St. Catherine
staff where necessary or required Provides quality service by enforcing quality and customer service ... experience Previous experience in the medical Industry Previous experience managing/supervising employees ...
- Not disclosed
- Updated 28/04/2025
- Clarendon
teams in delivering a superior client experience by coaching in accordance with Sagicor’s service standards. Champion client experience by proactively engaging and interacting with clients ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
leader in customer service and experience, serving the world’s biggest brands – the ones you love ... JOB SUMMARY We are seeking a detail-oriented and customer-focused Flight Booking Agent to join ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest ... Appliance: amswers customer's inquiries about Home Appliance Division (HAD) products. This position ...
- Not disclosed
- Updated 28/04/2025
- St. James
Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math and English) and CAPE Subjects Recent Graduate of High School or College 2 years experience in Customer ...
- Not disclosed
- Updated 25/04/2025
- Port-of-Spain / San Juan/Barataria
services. Collects payment from customers and records transactions on customer receipt. Prepares order ... on shelves or racks as needed. Issues or obtains customer signature on receipt for pickup or delivery ...
- Not disclosed
- Updated 11/02/2025
- San Juan/Barataria
information and maintains listing. Accurately records/receives customer orders and application forms. Achieves sales objectives while providing the highest level of customer satisfaction. Provides relevant ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Customer Service, Technical Support, Collections and Sales professionals to come on board. Join a growing company where the sky is the limit. Currently we are seeking Customer Service Representatives ...
- Not disclosed
- Updated 29/04/2025
- St. James / Trelawny / Westmoreland
Associate Beach Attendant MINIMUM REQUIREMENTS Experience working in a hotel or related field Must be focused and detail oriented Must have excellent customer service skills Must have excellent communication ...
to complete the online application Customer Experience Associate II in Montego Bay, Saint James, Jamaica ... , automation, analytics and constituent experience. We work with both government and commercial customers ...
to complete the online application Customer Experience Associate II in Montego Bay, Saint James, Jamaica ... , automation, analytics and constituent experience. We work with both government and commercial customers ...
, and the ability to multitask. Skills and Requirements: 1+ years of customer/collections support experience ... ) on customer's delinquent accounts while also providing assistance to customers regarding their contracts ...
- Not disclosed
- Updated 25/04/2025
- St. James / Trelawny / Westmoreland
JOIN OUR APRIL VIRTUAL JOB FAIR FOR ONSITE CUSTOMER EXPERIENCE ASSOCIATES ON WEDNESDAY APRIL 30, 2025 FROM 9:00AM - 2:00PM (VACANCIES ARE IN MONTEGO BAY Location Microsoft Teams (Link ...
- See description
- Updated 29/04/2025
- St. James
At least 1 year of experience in customer service or sales Proficiency using basic computer tools ... with Performance-Based Bonuses Cosan is seeking a compassionate and customer-focused Patient ...