Customer Experience Jobs

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Customer Experience Professional - Portmore

IBEX Global

Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...

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Associate - Accounts Payable Experience

BLEWSTREAM ECOSYSTEM

Associate - Accounts Payable Experience The BLEWSTREAM Ecosystem is expanding—join us as we create ... Collaborating with the finance team to resolve discrepancies Providing excellent customer service ...

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Team Lead - Collections Experience

BLEWSTREAM ECOSYSTEM

to strengthen and grow our ecosystem with like-minded individuals. Team Lead - Collections Experience Key ... with other departments, such as finance and customer service, to resolve issues and improve overall collections ...

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Sales Manager (Shipping Experience)

Eve Anderson Recruitment Ltd

business. This includes developing and delivering customer-focused, profitable, and high-quality ... Demonstrated shipping experience Demonstrated experience developing and managing budgets and sound ...

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Date)..FULL TIME Reservation Specialist (Customer Service) Montego Bay (Onsite)- No Experience

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...

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Customer Relationship Manager

Active Home Centre

. Other duties/responsibilities include but not limited to: Manage the end to end customer experience ... to enhance the in-store experience and address customer pain points. Resolve customer queries and complaints ...

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Customer Service Representative

attitude Ability to multitask and prioritize in a fast-paced environment Previous experience in customer ... Customer Service Representative Responsibilities : Handle customer inquiries and provide solutions ...

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Customer Service Representative - Laundry

Chattergoon Group of Companies

Customer Service Representative The Customer Service Representative is responsible for providing ... toward customers and team members. Ability to speak clearly and convey information accurately. Experience ...

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Customer Service Agent - Portmore

IBEX Global

Overview This is an exceptional growth and development opportunity for Customer Centric individuals. You will respond to inbound voice customer inquiries, use a wide variety of cloud-based tools ...

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Customer Service Representative

VXI Jamaica Ltd.

located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ... for advancement and promotion Duties and Responsibilities: Respond to customer inquiries (via telephone ...

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Customer Service Associate

Advanced Call Center Technologies, LLC

CXC / City and Guilds qualifications (including English) OR 6 months of customer service experience ... , so there is no limit to how much you can earn! We’re excited to announce the Customer Service Associate ...

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Customer Service Associate

Advanced Call Center Technologies, LLC

CXC / City and Guilds qualifications (including English) OR 6 months of customer service experience ... , so there is no limit to how much you can earn! We’re excited to announce the Customer Service Associate ...

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Customer Service Representative

iQor

contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...

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Customer Service Representative

iQor

contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...

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Customer Service Representative

iQor

contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...

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Customer Service Specialist

MyCart Express Jamaica

via phone and ticketing system. Requirements: At least 6 months Customer Service experience, preferably ... questions; offering assistance. Accomplishes Customer Service and organization mission ...

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VOICE CUSTOMER SERVICE AGENTS

Influx

industry/call center, or equivalent Customer Service experience in retail, hospitality, or customer ... Influx is seeking experienced Customer Service Agents with excellent communication skills ...

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VOICE CUSTOMER SERVICE AGENTS

Influx

industry/call center, or equivalent Customer Service experience in retail, hospitality, or customer ... Influx is seeking experienced Customer Service Agents with excellent communication skills ...

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Customer Service Specialist

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... are not scripted. Specialists are required to think quickly to provide a personalized experience ...

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Customer Care Representative - Transportation

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ...

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Customer Care Agent - Transportation

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... -level job with a minimum of 6 months of customer service experience BPO/Call Center preferred Strong ...

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Customer Care Representative - Transportation

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ...

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Brand Advocate (Customer Service)

Sagility

an exceptional experience for the provider/member by using professional customer service techniques ... customer service/consulting techniques and enabling members to perceive value in the service 4 ...

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Customer Support Specialist

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Customer Service Agent

Duties and Responsibilities The Customer Service Agent has responsibility and accountability ... different roles including but not limited to Customer Service, Sales, Dispute Registration ...

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Customer Service Representative

Global Exchange Group; Jamaica

, and handle complaints professionally Requirements: • Experience in sales or customer service ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Customer Service Representatives

Radius Global Solutions

Radius Global Solutions, located in Freeport, St. James, is seeking customer service ... by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer ...

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Customer Service Representative - Sales

Regency Recruitment and Resources Limited

Job Title: Customer Service Representative - Sales Immediate Supervisor: Customer Services ... of the jobs. This position reports directly to the Customer Service Supervisor. Major ...

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Logistics Customer Service Agent - Kingston

IBEX Global

internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Customer Relations Officer (GMG/AM 3)

Accountant General Department

institution, OR equivalent At least three (3) years of experience in customer service or related field, Experience working with web based Customer Service database; Working knowledge of Government Accounting ...

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Customer Service Specialist – Transportation Support

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... Level II Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience ...

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Customer Service Specialist - 500USD Sign On Bonus

Outsourcing Management / Itel

: Required Experience High School diploma. Minimum of 2 years current related experience in a customer care ... with the purpose of retaining and growing specialty customer business. Responsible for researching ...

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500/hr Exciting Opportunities in Banking & Finance Customer Service

Hinduja Global Solutions (HGS)

customer needs and recommend appropriate products to enhance their banking experience. Collaborate ... required). Previous experience in customer service, ideally within the banking or financial services ...

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Customer Service Agent - Work From Home (All Parishes)

Influx

Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...

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Record Retrieval-Customer Service/Collections Specialist

Etech Global Services LLC

Proficient in Customer service and Collections Knowledge of record management procedures & processes (is a plus) Experience of at least 2+ years in an Operations Center, or in outsource management ...

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Earn up to JMD 525 as a Part Time Customer Service Representative

IntouchCX

About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... and positive experience with every customer interaction As a Part Time Customer Service Representative ...

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OPEN HOUSE- June 6, 2025 - SALES AND CUSTOMER SERVICE AGENTS NEEDED

VXI Jamaica Ltd.

in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Join Our Customer Service & Collections Team – Earn Up to 700 JMD

Teleperformance

As a Customer Service Expert, you’ll be the voice of the brand, helping customers with inquiries ... & experience) 💡 No experience? No problem. We invest in people, not just resumes! 💡 Looking ...

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RF Engineer (Onsite) // Fixed Network Customer Support Engineer (Onsite)

1.RF Engineer (Onsite) Job Responsibilities 1. Improve and optimize network experience, including ... , site identification and evaluation and zones analysis. - Customer technical communication and internal ...

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Join Our Team as a Customer Service Representative & Free Lunch (Open House on Wednesday - Walk

IntouchCX

About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...

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SME Relationship Manager - Chaguanas

JMMB Trinidad and Tobago

-defined customer profiles and targeted industries new accounts, lending solutions and merchant ... Banking, Financing, Investments and Insurance. Responsible for retention and growth of existing customer ...

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Sales Representative (Islandwide)

Unicomer (Jamaica) Ltd.

: Previous experience in sales Experience within a customer service department and/or a highly customer ... REPORTS TO: Branch Manager / Customer Service Manager PURPOSE: The purpose of this position ...

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Sales Representatives Uncapped Incentives

Outsourcing Management / Itel

within the specified time frame Provide enthusiastic, courteous and exceptional service to enhance customer ... . EDUCATION AND EXPERIENCE: Minimum 5 CXC passes including English A and Mathematics Degree ...

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Central Monitoring Senior Associate

Guardsman Group

Administration or related field of study Customer Service - at least one years experience Computer efficient ... and dispatch the response resources and provide customer service to the company's internal ...

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Join Team Awesome - Ocho Rios

IBEX Global

Join Team Awesome! Come for the job, stay for the career! We are currently seeking Onsite Customer Service Agents – No Experience is required. We want to hear from you if you can answer "yes ...

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USD 400 Sign on Bonus (June 16th start Date) MB Roadside Assistance Specialist (Montego Bay Onsite

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Central Monitoring Station Supervisor

Guardsman Group

(roster) Monitor staff phone call quality and foster excellent customer service experience Track ... - at least three years experience Customer Service- at least two years experience Computer -efficient in Microsoft ...

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Cosmetic Advisor (Females ONLY)

Outsourcing Management / Itel

with previous BPO experience. · Social Media Savvy · Minimum 1 year of customer service experience ... customer payments · Generates invoices and conducts financial transactions ensuring they are on track ...

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Client Service Associate

Proforma (ProTeam Up Division)

as assigned. Key Objectives For This Role Include: Deliver an excellent customer experience at every step ... . Qualifications & Experience: 1-2 years of experience focused on customer service and order ...

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Healthcare Associates (Montego Bay). 300 USD Sign-on Bonus Available

Conduent

Now Hiring for Healthcare Customer Experience Associate t o work onsite in Montego Bay (Monday ... , analytics and constituent experience. We work with both government and commercial customers in assisting ...

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Mystery Shopper

Professional Training and Occupational Services Inc.

of Customer Experience in Jamaica. We want reliable shoppers who when assigned act with integrity and visit ... and services offered and assessing the quality of customer service from a business in a specific ...

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Area Manager

ANSA McAL Group of Companies

& Customer Experience Lead trade marketing initiatives, collaborating with the Marketing Manager to enhance brand visibility and customer engagement. Improve Customer Experience by addressing pain points ...

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Fitness Center Manager

to meet customer demand and generate revenue Advertise and promote the centre to increase usage, which may include commissioning and considering market research Maintain high levels of customer care ...

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Front Office Agent - St. James

Digicel

Profile: Customer Care Front Office Agent Primary objective of the job: Provide world-class customer service by analyzing and resolving ...

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Call Center Specialist – Transportation Accounts

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... Level II Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience ...

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Transportation Support Representative

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call ...

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Transportation Support Representative

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call ...

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Client Care Associate – Mobility Services

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience BPO ...

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Call Center Specialist – Transportation Accounts

Continuum Global Solutions

Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... Level II Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience ...

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After Sales Manager

Carlisa Enterprise

for overseeing the full after-sales service operation, including service team leadership, customer ... categories. Drive customer satisfaction by resolving service issues promptly and professionally ...

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Collections Operations Manager

customer experience. Monitor collection performance metrics such as collections rate, delinquency ... , and enhance customer experience. Analyze collection data to identify trends and opportunities ...

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Senior Business Development Manager (Suriname)

Nestle Jamaica Ltd.

. WHAT MAKES YOU SUCCESSFUL First Degree in Business Management or Sales. Experience in Sales with Customer ... & volume in each territory, having Marginal Contribution targets and Customer Contribution Statement ...

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Sales Representative

customer relationships, ensure effective merchandising, and maintain accurate financial accountability through timely collections and reporting. Key Duties and Responsibilities Sales & Customer ...

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Travel Reservations Agent

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Appliance Technical Expert - Portmore

IBEX Global

customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...

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Retail Sales Representative

A.A. Laquis (Jamaica) Limited

1-2 years in sales or customer service Previous experience operating a cash register Knowledge ... in finding the right product. Day-to-day duties include customer service tasks such as welcoming ...

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Van Salesman (Heavy T)

Agostini Limited

services. Collects payment from customers and records transactions on customer receipt. Prepares order ... on shelves or racks as needed. Issues or obtains customer signature on receipt for pickup or delivery ...

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Collection Associates- 550 per hour Sundays Off

Omni Nearshore Limited

Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math and English) and CAPE Subjects Recent Graduate of High School or College 2 years experience in Customer ...

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TERRITORY EXECUTIVE

and establish local events in various industry sectors (hotels, bars, etc.) to grow brand awareness, customer ... range of products are available for purchase from any one customer Identify customer needs ...

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Experienced Collectors- Daily Walk In Interviews (USD 300 Sign-On Bonus)

C4 Global Solutions

above if you have over 1-year of verifiable collections experience at another collections agency. Conditions ... by the department while employing a high level of professionalism. Respond to customer inquiries ...

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HOSPITALITY VACANCIES

TCM group

Beach Attendant MINIMUM REQUIREMENTS Experience working in a hotel or related field Must be focused and detail oriented Must have excellent customer service skills Must have excellent communication ...

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M​e​r​c​h​a​n​d​i​s​e​r​

Hardware & Lumber Ltd

by agreed guidelines. Ensure correct pricing is visible to support a positive customer experience. KEY ... The ideal candidate will maximize customer traffic and sales through stimulating product ...

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Customs Clerk Grade 1

Eve Anderson Recruitment Ltd

. Additionally, the position requires providing excellent customer service in a courteous, prompt, and efficient manner to ensure customer retention and foster new and repeat business Job Requirements ...

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AR Associate

BLEWSTREAM ECOSYSTEM

Associate – Accounts Receivable Experience The BLEWSTREAM Ecosystem is expanding—join ... customer invoices and monitor incoming payments. Maintain accurate records of receivables ...

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Salesman Driver

accounts, and delivering high-quality customer service. This role ensures consistent product availability, timely deliveries, and positive customer experience, ultimately driving growth and satisfaction ...

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Branch Manager

ARC Manufacturing Limited

, ensuring they meet sales goals and provide excellent customer service. Managing the branch's budget, achieving sales targets, and ensuring profitability. Addressing customer inquiries, handling ...

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SALES ASSOCIATE

Dufry Trinidad Ltd

travel experience company globally, with a presence in over 75 countries, across 6 continents and 5,500 ... to welcoming you to our team! SALES ASSOCIATE Purpose: Provide a complete shopping experience ...

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Call Center Associates

Radius Global Solutions

: Customer Service/Collections experience preferred but not necessary Great command of the English ... + positions available POSITIONS : CALL CENTER REPRESENTATIVES for CUSTOMER SERVICE and COLLECTIONS! LOCATION ...

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Director of Sales - OECS

UNICOMER Group

Key Accountabilities: Set a strategy for uniting sales, service and customer experience (ensuring ... and customer experience standards to enhance store ambiance and the customer experience Examine ...

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Pharmacy Technician

, give constructive feedback, and celebrate wins. Customer Experience • Work backwards from the customer’s needs ... begins with “How does this improve the customer’s experience?” Growth Mindset: You seek feedback, learn ...

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Order Management and Logistics Officer

operational efficiency, customer satisfaction and alignment across departments. KEY RESPONSIBILITIES 1 ... availability, pricing, and customer requirements. • Ensuring precision and adherence to established ...

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Service Desk Analyst - Bilingual English/Spanish

ESP.CO. UK. Ltd / ESP GLOBAL

customer tickets accurately and proactively monitor, review and chase outstanding tickets to ensure ... levels. You will also provide excellent customer service and communication in both languages English ...

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Distillery Tour Guide

Worthy Park Estate

in hospitality, tourism, or customer service (restaurant, hotel, bar, or tour experience preferred). · Post ... -class rums. We’re hiring a Distillery Tour Guide to be a key part of that experience. This role ...

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Job Opportunities- Automotive Market, On-Site, New Kingston JA

Acerh Caribe Jamaica Ltd

years of experience in corporate sales, within the automotive industry. -A bachelor's degree in business, marketing, or a related field is preferred. -Experience in managing corporate accounts and large ...

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MEDICAL SALES REPRESENTATIVE

. · Ensure customer satisfaction in territory by providing a high level of customer care and service ... to complete the sales process QUALIFICATIONS & EXPERIENCE · Bachelor’s Degree or Two years sales ...

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Inbound Sales Superstars - Unlimited Commissions in USD - (((Start June 11)))

Hinduja Global Solutions (HGS)

services like TV, Internet, and Phone. All while delivering an epic customer experience. One Call ... . Qualifications: Minimum 3 CXC Subjects inclusive of English Experience: i year in Sales/Customer Service ...

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Business Analyst

Assuria Life (T&T) Ltd

, streamline operations, and improve customer experience. The ideal candidate will have experience ... of life insurance products. Experience with online sales platforms, e-commerce, or digital customer ...

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Post-Op Nurse

Outsourcing Management / Itel

already if still in school Social Media Savvy Minimum 1 year of customer service experience Basic ... customer experience provider and we are now an award-winning international company. We take pride ...

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Outbound Sales Representative

VXI Jamaica Ltd.

and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

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Country Manager

Massy Motors Ltd.

rentals division including short- term rental agreements, customer relations and administrative ... profitability levels for branches within Trinidad and Tobago. • Maintain high levels of customer satisfaction ...

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Walk-In and Get Hired – HIRING DAILY, Earn Up to 700 JMD

Teleperformance

! (Pay based on location, account & experience) 💡 No experience? No problem. We invest in people ... We have over 100 positions available in Sales, Repairs and Technical Support, Customer Service, and Collections ...

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Front Desk Manager

Blue Diamond Resorts

: NewHotel, HotSOS, ORS, SAP, Pre-Check-in. Customer service in luxury hotels. Experience with AAA ... a smooth arrival and departure experience for our guests. This role oversees guest registration, room ...

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Contact Centre Agents

Island Routes

Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...

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Store Associate - Gran Anse, St. George, Grenada

The Sherwin-Williams Company

, retail, or customer service position Have previous work experience selling paint and paint related ... , and recommend the right solutions. Store associates are also expected to promptly resolve any customer ...

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Branch Operations Manager (Portmore Location)

Carlisa Enterprise

Role Purpose To provide operational leadership for the branch, ensuring optimal customer experience ... , inventory, staffing, customer service, security, and compliance, and plays a key role in driving Carlisa ...

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COME JOIN OUR TEAM. HEALTHCARE ASSOCIATES NEEDED SIGN-ON BONUS AVAILABLE

Conduent

processing, automation, analytics and constituent experience. We work with both government ... . We are the customer interface for large segments of the technology industry and the operational ...

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Business Banker (Trinidad and Tobago)

NCB Financial Group

by servicing client relationships and ensuring customer loyalty through excellent customer service ... to ensure efficient transaction execution. Qualifications & Experience • A minimum of five (5 ...

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Logistics Coordinator

Adlinc Business Services

Key Responsibilities: Receive customer orders and efficiently assign them to available contract ... & Skills: High school diploma; Associate’s or Bachelor’s degree is a plus. Previous experience ...

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Join Our Team as an Outbound Sales Representative and get Free lunch + Monthly Bonus & Free

IntouchCX

About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... management, and customer relationship building. The Outbound Sales Representative is expected to maintain ...

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Armed & Unarmed Security Officer

Dual Protective Security Service

Officers with strong customer service skills and prior experience in the field. The ideal candidate ... abilities. Customer service experience in a security-related environment is a plus. Ability ...