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Contax 360 BPO Solutions

Contax 360 BPO Solutions

Contax360 was founded in 2007 by Jacqueline Sutherland, a Jamaican- entrepreneur who spent her professional career working at Fortune 500 companies in the US. She launched Contax360 with the goal of delivering cutting-edge contact center services while maintaining a hands-on partnering approach with each client. Our repeated success servicing clients from across the globe, – allowed Contax360 to grow to over 900 agents serving blue chip clients in multiple industries. Contax360 has excelled in a heavily competitive environment by staying ahead of technology and trends, while continuing to treat each customer as a partner.
Mission
We believe in establishing partnerships with our clients based on transparency, integrity and professionalism. Delivering clear and measurable results to the clients bottom line.
Vision
Our goal is to be a globally respected corporation that provides unequalled, efficient and effective management of contact center solutions using the “best in class” human resources, processes and technologies.
Contax360 is a leading provider of nearshore and blended delivery services. Our onshore and nearshore capabilities allow our customers to select from resources in the U.S. or Jamaica to create the perfect balance of services to match your unique requirements. Blended delivery requires the ability to plan, train, deliver and manage a diverse work team. Our experience and resources provide the foundation for a successful Blended Services delivery.
Our staff enjoy a dynamic work environment filled with daily motivation and innovation. Come… join our team!

Email Me Jobs From This Recruiter

Customer Engagement Representative

We are looking for dynamic individuals to join our team and transform the way we sell tech products. Join our team where collaboration is key and your negotiating skills are celebrated.

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Operations Manager - Contact Centre

The Operations Manager will be responsible for directing, managing and coordinating the work flow of staff while ensuring that all staff operate in accordance with policies and procedures of the department as well as within the organization.

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Supervisor and Trainer

We have multiple vacancies available for both Supervisor and Trainer.

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