Jamaica Jobs

Not for me

Customer Experience Professional - Portmore

IBEX Global

Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...

Not for me

Customer Service Represenative

Contax 360 BPO Solutions

Experience: At least 6 months Customer Service experience Other Requirements: Eager to learn ... and professional individuals to join our Montego Bay, Jamaica office. Job Summary: As a Customer Care ...

Not for me

Customer Service Specialist

MyCart Express Jamaica

via phone and ticketing system. Requirements: At least 6 months Customer Service experience, preferably ... questions; offering assistance. Accomplishes Customer Service and organization mission ...

Not for me

Enterprise Customer Service Agent

Influx

with other departments to ensure a seamless customer experience. Keep accurate records of customer ... while focusing on the best version of themself Proven customer support experience or experience in a similar ...

Not for me

Brand Advocate - Customer Service

Hinduja Global Solutions (HGS)

). Previous experience in customer service, ideally within the banking or financial services sector ... Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global ...

Not for me

Customer Service Representative

Global Exchange Group; Jamaica

, and handle complaints professionally Requirements: • Experience in sales or customer service ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

Not for me

Customer Service and Sales Specialist Agent

ContactPoint 360

-solving, and consultative sales skills. The objective is to provide an outstanding customer experience ... a positive customer experience. • Stay up to date on all products, promotions, and pricing. • Contribute ...

Not for me

Customer Care Expert – Premium Services

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

Not for me

Customer Service Associates/Collections Agents

Fusion BPO

SERVICES: 153 ORANGE STREET, KINGSTON # CUSTOMER SERVICE ASSOCIATE NEEDED; COLLECTIONS EXPERIENCE A PLUS # COMPETITIVE RATES # Experience using Genesys or Loan Proa plus # AT LEAST TWO (2) YEARS ...

Not for me

Customer Care Coordinator

CB Group ( Caribbean Broilers)

Customer Care Coordinator, Feed The Customer Care Coordinator will be responsible for nurturing ... manner and promoting the drive to have persons Farm with Us. The Customer Care Coordinator ...

Not for me

Customer Solutions Advocate

Optimum Jamaica

instructions, guidance, and support to ensure customer understanding. Enhance Customer Experience: Ability ... customer relationships and enhance the overall experience. Identify and recommend additional products ...

Not for me

Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... are not scripted. Specialists are required to think quickly to provide a personalized experience ...

Not for me

Customer Service Officer (GMG/AM2)

Nutrition Products Ltd

a positive experience for everyone who interacts with the brand. Key Outputs: ¨ Handle customer ... a seamless customer experience ¨ Participate in all outreach efforts to engage with the local ...

Not for me

Customer Service Representatives

Radius Global Solutions

and/or customer service experience preferred but not required. Clear speaking voice with attention to detail ... Radius Global Solutions, located in Freeport, St. James, is seeking vibrant and dedicated customer ...

Not for me

FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

Not for me

Customer Service Associate

Pinnacle Insurance Brokers

efficiencies and customer service requirements Foster and maintain respectful and professional ... Degree or Diploma In Insurance Certified by FSC RELATED WORK EXPERIENCE Minimum of 2 years’ insurance ...

Not for me

Logistics Customer Service Agent - Kingston

IBEX Global

to pass internal assessments. Customer Service experience in a call center or similar business ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

Not for me

Inside Sales & Customer Support Specialist

. Qualifications: 2+ years of experience in a customer service, sales support, or administrative role ... as an Inside Sales & Customer Support Specialist . This hybrid role combines customer service ...

Not for me

Premium Customer Service Agents | USD 1,000 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

Not for me

Premium Customer Service Agents | USD 1,000 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

Not for me

Premium Customer Service Agents | USD 1,000 Hiring Bonus for PM Shifts

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

Not for me

Customer Service Sales Specialist - Car rental || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... rental experience. Takes ownership for effectively resolving issues, complaints and inquiries ...

Not for me

Now Hiring Customer service Supervisor/ financial background

Advanced Call Center Technologies, LLC

-making, budgeting, and performance analysis. Proven sales/customer service experience (preferably ... / Experience** - Diploma in a relevant field OR minimum 1 year proven BPO customer service and leadership ...

Not for me

French Bilingual Customer Support Agent - Portmore

IBex Global -2

Job Overview We are seeking avid French bilingual customer service agents who are problem solvers with a passion and a desire to help us resolve customer issues while being brand ambassadors ...

Not for me

Contact Center Advocate- Healthcare Customer Service

Sagility

_REQ-017456 Other duties include: Create an exceptional experience for the provider/member by using professional customer service techniques, personalizing and focusing on adding value to the call ...

Not for me

Consumer, Channel & Customer Marketing Director (6341)

J. Wray & Nephew

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

Not for me

Buyer Care Specialist || Automotive

Outsourcing Management / Itel

with customers Qualifications : Minimum one year of Customer Service Experience . Minimum of 5 CXC subjects ... of Customer Service experience. Must be proficient in the use of Outlook, Word, and Excel . Automotive ...

Not for me

Banking Support Specialist

Advantage Communications

customer service or call center experience on a banking account is preferred. We welcome you to invite ... customer support and sales for the product and service lines offered by our client. The types ...

Not for me

Cosmetic Advisor (Females ONLY)

Outsourcing Management / Itel

year of customer service experience · Basic knowledge of medical terminology preferred · Plastic ... Job Summary: As a Customer Service Specialist, you’ll be the patient’s first point of contact ...

Not for me

MB Roadside Assistance Specialist (Kingston Onsite Position)..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

Not for me

Student Support Agent

Segoso

, and regulatory guidelines. Qualifications 2 + years of work experience in sales, customer service ... of customer service. Leverage multiple technology platforms to manage student interactions, document ...

Not for me

Experienced Collection Agents

C4 Global Solutions

: You get double the Sign-on bonus listed above if you have over 1-year of verifiable collections experience ... of professionalism. Respond to customer inquiries and take appropriate actions. Document detailed notes ...

Not for me

Brand Advocate - Banking Rock Stars

Hinduja Global Solutions (HGS)

required). Previous experience in customer service, ideally within the banking or financial ... Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global ...

Not for me

Technical Support Representatives

Outsourcing Management / Itel

and internet connectivity issues. Demonstrate outstanding customer service skills to exceed customer expectations and minimize escalations by taking ownership of customer-reported issues. Answer calls, generate ...

Not for me

Hotel Reservations and Sales Agent| USD 500 Hiring Bonus| Uncapped commissions

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

Not for me

Hotel Reservations and Sales Agent

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

Not for me

Hotel Sales & Reservations Agent | Uncapped Commission

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

Not for me

Leasing Support (Montego Bay) -MUST HAVE ACCOUNTS

"Conduent"

customer account management by preparing settlement quotes, providing settlement breakdowns, compiling reports, and responding to customer requests related to contract adjustments, early settlements ...

Not for me

Loan Advisors

Outsourcing Management / Itel

service to enhance customer satisfaction. Develop good product knowledge and use it to resolve issues ... has responsibility EDUCATION AND EXPERIENCE: Minimum 3 CXC passes including English A Aptitude for multitasking (work ...

Not for me

Debt Collector (Montego Bay)

"Conduent"

, emailing) on customer’s delinquent accounts while also providing assistance to customers regarding their contracts. This role requires previous collections experience, good verbal communication skills ...

Not for me

HOSPITALITY VACANCIES

TCM group

MINIMUM REQUIREMENTS Experience working in a hotel or related field Must be focused and detail oriented Must have excellent customer service skills Must have excellent communication skills Must be able ...

Not for me

Contact Centre Agents

Island Routes

Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...

Not for me

Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

Not for me

Collection Agent - Montego Bay (WALK-IN) - ONSITE

ContactPoint 360

on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity ... turns into progression. welcome home. Our Purpose: Is to create the best human experience, ensuring ...

Not for me

TELECOMMUNICATIONS AGENTS KINGSTON- (onsite)

Concentrix(CNX)

creative and high-impact solutions in a professional manner to enhance the customer’s experience ... NOW HIRING!! Trusted Customer Service Advisors who can transfer the passion ...

Not for me

Account Executive

Lannaman & Morris Shipping

and resolving customer complaints. You should also be able to create and present persuasive sales ... with strategic accounts. Expedite the resolution of customer issues and complaints to maximize satisfaction ...

Not for me

Inbound Call Center Sales Agent - Portmore

Centerfield

while maintaining good customer relations to pursuing new sales opportunities. Essential Duties: Use a customer ... including English Prior experience in the Call Center Industry would be an asset Requires an excellent ...

Not for me

Loan Recovery Officer

, while balancing customer support with the organization’s financial objectives. Responsibilities Review, monitor ... in line with company policy while maintaining a respectful and customer-focused approach. Issue payment ...

Not for me

Sales Associates (Must have a motor Vehicle)

Wisynco Group Ltd

sales by selecting products that meet customer needs, highlighting the features & benefits of the product to the customer Use an informed consultative approach to make recommendations for new products ...

Not for me

M​i​x​o​l​o​g​i​s​t​

Iberostar Rose Hall Beach & Spa Resort

to enhance the customer experience. Inventory Management: Oversee and maintain all bar supplies ... recipes that reflect seasonal trends, flavor combinations, and customer feedback. Customer Interaction ...

Not for me

Immediate Hire - Roadside Assistance Specialist (Kingston - Onsite Position)

Concentrix(CNX)

.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II ...

Not for me

Sales Representative - Unlimited Commission

Hinduja Global Solutions (HGS)

an outstanding customer experience while aiming to close the deal in one call . Use our dynamic ... together! What You’ll Bring At least 1 year of experience in Sales, Customer Service, or Call Center operations ...

Not for me

Team Member

Island Grill

interesting people, treat our customers to a great hassle-free experience and to develop an exciting career ... they have a positive hassle free experience Help customers order their favourite Island Grill meals Prepare ...

Not for me

E-COMMERCE VOICE REPRESENTATIVES NEEDED (Onsite Kingston)..

Concentrix(CNX)

-impact solutions in a professional manner to enhance the customer’s experience.. All CNX team ... or HEART Level-II Certificate in Customer Service. Must be able to handle more than 3 tools at a time ...

Not for me

Quality Assurance Analyst - Portmore

Centerfield

• Previous experience in Quality Assurance and contact center experience mandatory ... with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ...

Not for me

Quality Assurance Analyst

Centerfield

experience in Quality Assurance and contact center experience mandatory • Excellent ... with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ...

Not for me

Sales Agent (Islandwide - Commissioned)

and conservation efforts while providing quality customer service. · Comply ... to maximize productivity and minimize risk. Qualifications & Experience ...

Not for me

Sales Manager

to expand the customer base, drive revenue growth, and strengthen brand awareness. RESPONSIBILITIES ... sales budgets and monitor expenses. Manage and strengthen customer relationships to ensure ...

Not for me

SALES REPRESENTATIVE-SEPROD

Caribbean Producers Jamaica Ltd

in Marketing &/or Business Administration ● Experience in Field Sales ● Excellent Customer Service ... customer accounts, while acquiring new business prospects. ● Manage and achieve monthly sales quotas ...

Not for me

Virtual Sales Open House

Hinduja Global Solutions (HGS)

scripts and coaching to provide a seamless customer experience and hit your goals. ✅ What You Bring to the Table Education: Minimum of three CSEC subjects (including English). Experience: 1+ year in Sales ...

Not for me

Business Loan Officer

and delinquency targets, maintaining and initiating customer relationships, and ensuring a high level ... by the Branch Manager. Take full responsibility for all customer inquiries, concerns, or complaints ...

Not for me

Sales Development Representative (SDR) - Global Brands - Fully Remote

Influx

of experience in a customer-facing role, ideally in sales, retail, or hospitality, with significant time ... and pain points Previous experience in lead generation, SDR, or customer outreach roles.​ Comfortable ...

Not for me

Logistics Coordinator

MyCart Express Jamaica

in CSEC) ● Bodily fit ● Excellent customer service skills ● Excellent deportment ● Well-groomed ● At least one year of working experience ● Specific industry experience preferred ● Valid Driver’s ...

Not for me

B​A​K​E​R​

MegaMart Jamaica

, including equipment, utensils, and production areas. Provide excellent customer service and support ... Mathematics and English. Minimum 2 Years’ experience in related field Must be personable, presentable ...

Not for me

Motor Vehicle Damage Assessor / Valuator

Auto Assessors & Associates Ltd

experience in the automotive industry (bodywork in particular) would be an asset Work experience ... . Skills & Competencies Strong communication and customer service skills. Ability to work independently ...

Not for me

Benefits Resource Representative

VLBPO

, program guidelines, and company procedures - 10% Customer Experience & Issue Resolution – Provide ... of experience in customer service, healthcare support, insurance support, in the call center ...

Not for me

Parts Advisor and Parts Specialist

ATL Automotive Car Rentals

with any other departmental responsibilities within scope and competence. Qualification and Experience: 5 O ... of experience in dealership administration, policies, procedures, stock controls, systems, warranty ...

Not for me

Sr. Operations Manager

Etech Global Services LLC

(client) to review market analyses in determining customer needs, price schedules, and discount ... , hours/call commitments with customer, and current staffing. Works as a Trusted Advisor ...

Not for me

3rd PARTY COLLECTION AGENT 350 USD SIGN ON BONUS (WEEKENDS OFF MONTEGO BAY LOCATION)

Segoso

to excellent customer service, we encourage you to apply. Only collectors with one or more years of experience will be eligible for the $350 sign-on bonus. ...

Not for me

Team Leader

Etech Global Services LLC

, coaching and developing each team member to ensure call quality, customer service/ records retrieval ... and/or services being offered, customer operating system s , Company policies and procedures as outlined ...

Not for me

IT Project Manager (Ref DDS) (JESS)

KPMG Jamaica (JESS)

understanding of both internal and external customer business and work collaboratively to successfully deliver ... the right way. ​ EDUCATION/EXPERIENCE Bachelor’s degree in related field from an accredited college ...

Not for me

Junior Facilities & Project Officer – Internship

Joni Gaye Cawley & Associates

facilities to support efficient service delivery and customer satisfaction. Position Overview This internship provides an excellent opportunity for a motivated individual to gain hands-on experience ...

Not for me

Sales Executive (Montego Bay)

Guardsman Group

systems to meet the need of the client. 4. Establish, develop and maintain positive business and customer ... . Bachelor’s Degree in Business Administration, Marketing or Electronics 2. At least 3 years’ experience ...

Not for me

Shift Manager (Mandeville)

Island Grill

, efficient thru-put and great customer service coordinate and control the daily operational processes ... of a team, motivate and inspire others Qualifications & Experience BSc. Degree in Food Service ...

Not for me

Electronics Technician

Guardsman Group

solutions to customers in the market. The role encompasses customer engagement, performing site ... as required. Customer Interaction: Work directly with clients, from residential homeowners ...

Not for me

Junior Training Officer

Centerfield

for someone early in their career who is organized, eager to learn, and interested in gaining experience ... from trainees to support continuous improvement. EDUCATION AND EXPERIENCE • Associate or bachelor’s degree ...

Not for me

Delivery Truck Driver

CB Group ( Caribbean Broilers)

, accurate delivery documentation, and high standards of customer service. All duties are performed ... On arrival at the customer’s location, drivers are to park in the designated delivery area. Drivers ...

Not for me

Loading Coordinator

The Hive-Careers

from the warehouse to the delivery team and customer (pick up) with keen attention to accuracy. KEY ... of the job JOB SPECIFICATION/COMPETENCIES [Minimum] Required Qualification, Experience, Knowledge ...

Not for me

Security Coordinator

Dufry Jamaica

, investigations, audits, and customer claims. Prepare accurate, timely, and professional video and incident ... & EXPERIENCE Minimum 1–3 years’ experience in CCTV monitoring, security operations, or loss prevention ...

Not for me

Regional Retail Manager

environment free from discrimination and harassment. Ensure turnaround time for customer service ... lines. Perform any other related duties that may be assigned. EDUCATIONAL REQUIREMENTS AND EXPERIENCE ...

Not for me

Talented Trainer for our awesome projects

Advanced Call Center Technologies, LLC

Founded in 1997, ACT provides CRM outsourcing programs for Customer Service, Sales Support, Fraud ... preferred. Experience: Minimum of one year of related call center experience. Supervisor or training ...

Not for me

Administrative Assistant to the General Manager

Joni Gaye Cawley & Associates

for its commitment to operational excellence, customer satisfaction, and strong internal support systems ... duties assigned by the General Manager or senior management Minimum Qualifications & Experience ...

Not for me

Event Planner / Concert Promoter

F.O.J Museum and Event Center

and customer experience. This individual will be responsible for planning, organizing, and promoting ... events . Requirements and Qualifications Minimum of 3+ years experience in the relevant field ...

Not for me

AVP - Integrated Operations - Montego Bay

Guardsman Group

employees to perform and deliver service to pro-active, customer-oriented manner at all times and within the company’s guideline Minimum Qualifications A minimum of five (5) years’ experience in a management ...

Not for me

Compliance Operations Support (LRMC) (JESS)

KPMG Jamaica (JESS)

in preparing for leadership or group meetings ​ EDUCATION/EXPERIENCE/SKILLS •Bachelor’s degree in business ... experience •Knowledge of auditor independence rules and regulations is preferred •Experience ...

Not for me

Facilities & Security Supervisor

Contax 360 BPO Solutions

security officers obtain their PSRA license if not yet received. SKILLS REQUIRED: Excellent Customer ... Degree in relevant field Or NCTVET Certificate PSRA License required. EXPERIENCE: Proven experience ...

Not for me

Inquiry Intake Coordinator (JESS)

KPMG Jamaica (JESS)

timely resolution, exceptional stakeholder experience, and strong operational discipline across ... with complete documentation. Must‑have skills & experience: Education : Bachelor’s degree in Business ...

Not for me

User Support Officer Intern

Joni Gaye Cawley & Associates

information systems to support its retail operations, supply chain management, and customer service ... performance and user experience Qualifications Currently pursuing or recently completed a Bachelor’s degree ...

Not for me

COMMUNITY HEALTH AIDES

Western Regional Health Authority

to read and write well Excellent Interpersonal Skills Excellent Customer Service Skills Qualification & Experience: Two (2) ‘O’ Level/CXC subjects; English Language compulsory Successfully completed ...

Not for me

Senior Secretary (OPS/SS3) - Procurement Dept

Nutrition Products Ltd

(a) Required skills and Specialized Techniques Core: Excellent customer service and interpersonal skills Good ... and procedures (c) Qualification & Experience Diploma in Management Studies or any other diploma ...

Not for me

Plant Manager (GMG/SEG2)

Nutrition Products Ltd

Knowledge of Quality Control Management Knowledge of Total Quality Management Excellent Customer ... AND EXPERIENCE; BSc. Degree in Production and Marketing/Chemistry/Management Studies are equivalent ...

Not for me

Audit Program Coordinator (Ref PRISM) (JESS)

KPMG Jamaica (JESS)

as assigned by leadership ​ EDUCATION/EXPERIENCE •Bachelor’s degree from an accredited college/university •Minimum of five (5) years’ relevant work experience in in general business operations or client service ...

Not for me

Business Conflict and Risk Coordinator

KPMG Jamaica (JESS)

to address within timely manner. EDUCATION/EXPERIENCE Bachelor's Degree in Business Administration, Risk Management, or a related field Minimum of one (1) year of recent work experience in Independence ...

Not for me

Personal Independence Inquiries Officer (Regulatory Compliance) (JESS)

KPMG Jamaica (JESS)

seamless service delivery. Education & Experience Requirements To be successful in this role ... discipline. Minimum 3 years’ relevant work experience, preferably in banking, financial institutions ...

Not for me

Category Manager

Dufry Jamaica

the assortment for assigned categories, taking into consideration market trends, customer ... field. -Proven experience in managing multiple product categories, including jewelry, sunglasses ...

Not for me

Risk & Compliance Operations Officer (JESS)

KPMG Jamaica (JESS)

with U.S. stakeholders. Education & Experience To be successful, you must have: A Bachelor’s degree from an accredited institution. 2+ years of work experience, preferably in process monitoring, case ...

Not for me

Digital Marketing Executive

field from a recognized tertiary institution - A minimum of two (2) years’ experience in a similar ... consumer goods (FMCGs) would be an asset - Experience in interacting with multi-national partners ...

Not for me

TECHNICAL SUPPORT OFFICER (Savanna la Mar Hospital)

Western Regional Health Authority

manner to ensure customer satisfaction and productivity Recommend procedures and controls for service ... to dust and lifting of heavy equipment QUALIFICATION & EXPERIENCE Bachelor of Science Degree ...

Not for me

Commercial Contract Operations Senior Analyst (Audit) (JESS)

KPMG Jamaica (JESS)

practices and help execute tactical plans and strategic objectives. Must‑have skills & experience: Education : Bachelor’s degree in Business Administration or related field. ​ Experience : Minimum 2 ...