Station Services Manager

We are seeking a dynamic and experienced Station Services Manager to join a high-performing team within a reputable and fast-paced aviation services provider.

About Us

We are a well-established organization operating within the aviation sector, known for our commitment to excellence, innovation, and customer satisfaction. With a strong presence in the region, we pride ourselves on maintaining high operational standards and fostering a collaborative, performance-driven culture.

The Station Services Manager will lead the daily operations of airport ground handling services, including ramp and passenger services. The ideal candidate must have a solid background in airline or airport operations, strong leadership capabilities, and a commitment to safety and service excellence.

Key Duties & Responsibilities

Responsibilities include, but are not limited to:

• Oversee all aspects of ramp and passenger service operations for scheduled and chartered flights.
• Ensure staff are properly trained, certified and compliant with safety and operational procedures.
• Monitor crew performance and ensure service delivery standards are met.
• Coordinate with internal departments and third-party service providers (security, catering, maintenance).
• Manage staffing levels to meet operational needs while controlling payroll and overtime costs.
• Liaise with airport regulatory authorities, ensuring full compliance with company and partner airlines policies.
• Investigate and resolve service disruptions, passenger complaints and operational incidents.
• Maintain robust communication accross teams and stakeholders.
• Lead the station's overall operations in coordination with senior leadership.

Academic Qualifications & Experience

• A Bachelor's Degree or equivalent in Tourism, Hospitality, Business or a related fied
• A minimum of five (5) years' experience in airport operations or a similar logistics/operations management role (aviation experience is a distinct advantage).
• Demonstrated leadership skills and the ability to effectively motivate and manage teams.
• Proven experience in logistics and project management.
• Excellent decision-making, organizational, and problem-solving capabilities.
• Strong interpersonal and communication skills to support effective client and team engagement.
• Proficiency in Microsoft Office Suite and general computer literacy.

What We Offer

• A competitive salary
• An attractive benefits package
• Opportunities for professional development and career advancement

Applications, together with full career details should be submitted via Caribbean Jobs, on or before August 1^st, 2025.

We invite all suitable candidates to apply, however, only shortlisted candidates will be contacted.