Jamaica Jobs

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Customer Care Specialist

Outsourcing Management / Itel

of each customer’s interaction, striving to resolve needs efficiently and delivering a seamless ... judgment, working to strengthen trust and preserve customer relationships. Ensure every interaction ...

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Customer Service Sales Specialist - Car rental || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... from our high profile/valued corporate and other customers etc. Strives to keep customer satisfaction ...

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Loan Advisors

Outsourcing Management / Itel

and exceptional service to enhance customer satisfaction. Develop good product knowledge and use it ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...

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Reservations Sales Specialist- Car Rental (Soft Sales)

Outsourcing Management / Itel

incoming calls, utilizing excellent communication and world class customer service. The Hilton ... class customer service, to consult with them in reaching customized solutions to their travel needs ...

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Account Management Officer (JESS)

KPMG Jamaica (JESS)

Account Management Officer ​ OVERVIEW: ​ KPMG Jamaica has a delivery center named “Jamaica Extended ... is expanding operations at JESS to support the Account Management’s process area. Team members ...

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Senior Officer, Supply Chain Management

International Federation of Red Cross & Red Cross Societies

Job Purpose The Senior Officer, Supply Chain Management is responsible for the day-to-day ... , warehousing, transport, fleet management, asset control and logistics reporting, in line with IFRC policies ...

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Assistant, Information Management & Digital Tools (CVA Programme)

International Federation of Red Cross & Red Cross Societies

Job Purpose The CVA Information Management & Digital Tools Assistant provides technical insight on information management, data processes, analytics, and reporting for Cash and Voucher Assistance ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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CUSTOMER SERVICE REPRESENTATIVE

Blinds Designs Limited

JOB REQUIREMENTS As the Customer Service Representative (Kingston), your responsibilities involve, but will not be limited to: Provide an excellent customer service experience Consistently maintain ...

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Customer Service Manager

to deliver of sales targets. Analyze sales reports to identify gaps for Customer Service reps to target ... , cross-selling, and objection-handling techniques during both inbound customer inquiries ...

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Technical Customer Experience Coordinator

Guardsman Group

or customer service-related role. Experience in logistics, customer relationship management ... Job Summary: The Technical Customer Experience (TCX) Coordinator plays a critical coordination role ...

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Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

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Customer Acquisition Specialist

The Hive-Careers

Job Title: Customer Acquisition Specialist Location: Caribbean Region Job Level: Full-Time | Fully Remote ( 2-year renewable contract ) Job Summary The Customer Acquisition Specialist at The Hive ...

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FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

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Logistics Customer Service Agent - Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Customer Service Representative (Harbour View )

Yolanda Group Ltd

and services of the Company Responds to general and specific customer queries and provides accurate information about ASAP's offerings Navigate ASAP system to facilitate customer package collections ...

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Consumer, Channel & Customer Marketing Director (6341)

J. Wray & Nephew

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

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Restaurant Staff & Managers - Church's Chicken Jamaica

Global Brands Group of Companies

/management experience for Management Positions Skills and Attributes: Ethical and customer-centric ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

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Store Supervisor - Lucky Dollar - (Mandeville, May Pen, Santa Cruz, Sav La Mar, Spaulding & Morant

Unicomer (Jamaica) Ltd.

for repair Aged Stock Management and action. Assist with management of customer experience. Preparation ... Competences: Leadership Organizational skills Performance Management Interpersonal Skills Customer ...

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MB Roadside Assistance Specialist (Kingston Onsite Position)..

Concentrix(CNX)

of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...

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Assistant, Cash and Voucher Assistance

International Federation of Red Cross & Red Cross Societies

-functional environment Excellent organizational skills and stress management skills Excellent customer ... , payment notifications, and reminder messages. Risk Management Identify financial risks and controls ...

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Sales Executive

focusing on coordinating sales, customer service and after sales support. In that capacity ... activities Installation Scheduling & Site Visit Coordination Follow-ups and Lead Generation Customer ...

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Loan Recovery Officer

, while balancing customer support with the organization’s financial objectives. Responsibilities Review, monitor ... in line with company policy while maintaining a respectful and customer-focused approach. Issue payment ...

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Solar Advisor

Enersave Solutions Ltd

understanding, consultative selling, and customer relationship management to deliver energy-efficient ... to installation and after-sales support Customer Relationship Management Maintain ongoing communication ...

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IT Project Manager (Ref DDS) (JESS)

KPMG Jamaica (JESS)

RESPONSIBILITIES ​ Service Delivery Responsible for driving and overall management of assigned projects ... understanding of both internal and external customer business and work collaboratively to successfully deliver ...

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Account Executive

Lannaman & Morris Shipping

report to management. Informing existing and potential customers of product features and benefits and resolving customer complaints. You should also be able to create and present persuasive sales ...

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Store Manager

F.O.J Museum and Event Center

in these roles. Position Overview F.O.J Museum and Event Center is seeking a professional, organized and customer ... will be responsible for managing staff, maintaining inventory, ensuring excellent customer service ...

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Sales Representative

Pennflo Imports

performance results. Strong customer management and relationship-building skills. Must possess a valid ... customer relationships. Key Responsibilities Promote and sell consumer and food-service disposable ...

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Office Attendant

PricewaterhouseCoopers Jamaica

maintenance, supply management, hospitality and occasional administrative support. An individual with a positive, proactive “can do” attitude and excellent customer service. Key duties include ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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SPA MANAGER

TCM group

. The ideal candidate must: -Hold a Bachelors Degree in Tourism & Hospitality Management. - Be able ... and coworkers - Possess excellent customer service skills - Be able to work independently ...

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Sales Executive

Laparkan Limited(Jamaica)

a willingness to push your own thinking in new directions, to be able to build customer confidence and to develop our customer base by maintaining a relationship with existing customers. Responsibilities ...

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Sales Rep Needed 520 Hourly

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

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Marketing Officer

MyCart Express Jamaica

etc) Develop and implement creative marketing strategies to drive customer engagement, exposure and sales. Collaborate with cross-functional teams (Customer Care, HR, COO), to align marketing efforts ...

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Sales Manager

to expand the customer base, drive revenue growth, and strengthen brand awareness. RESPONSIBILITIES ... sales budgets and monitor expenses. Manage and strengthen customer relationships to ensure ...

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BARISTA (Jamaica)

Starbucks

skills and attention to detail for inventory management. Excellent communication and customer service ... , and taste. Operate cash register, process payments, and handle customer transactions accurately ...

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Parts Specialist

ATL Automotive Car Rentals

of Customer Service possible is delivered; resolves all guests/clients concerns and/or complaints ... service to customers at all times. Ensure handling of all customer queries via telephone calls or emails ...

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1st Party Collection Agent 560 PER HOUR

Segoso

, providing clear account information, and negotiating payment arrangements that benefit both the customer ... precision and accuracy in account management Professional Maturity: Ability to maintain composure ...

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Sales Leader - Contract

Centerfield

standards while maintaining high customer service levels. Drive quality improvements and contribute to business goals through effective coaching and performance management. Provide continuous feedback ...

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Sales Agent (Islandwide - Commissioned)

and conservation efforts while providing quality customer service. · Comply ... · Bachelor’s Degree in Marketing, Business Administration, Management Studies, Finance or related field ...

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Team Member

Island Grill

subject; It would be an asset to have one of the following: Food & Nutrition, Home Management ... Level 2 (Commis Chef), Customer Service, F& B Restaurant Service Willingness to work flexible ...

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Sales Representative - Unlimited Commission

Hinduja Global Solutions (HGS)

Earning Potential! 💰💻💡 About HGS Hinduja Global Solutions (HGS) is a global leader in customer experience and business process management. We’re expanding our Kingston team and looking for passionate ...

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Remote Healthcare Admin

VLBPO

of importance with approximate % of time. Total equals 100%.) 1. End-to-End Insurance Case Management ... . Case Tracking & Administrative Management – Maintain accurate, organized case records ...

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Shift Manager

Island Grill

, efficient thru-put and great customer service coordinate and control the daily operational processes ... Management or equivalent from Tertiary Institution. Minimum 3 years’ practical restaurant management ...

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Retail Territory Manager (St. Elizabeth / Westmoreland)

Supreme Ventures Group

will be r esponsible for the management of all Supreme Ventures Gaming (SVG) Retailers ... customer centric relationships, while ensuring the quality standards are upheld in accordance ...

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WFM Administrator

Centerfield

The Call Center Workforce Management (WFM) Administrator will partner with the Workforce Management ... to Management. •Develops strong working relationships within the organization to ensure efficient ...

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Broking Sales Coordinator

Joni Gaye Cawley & Associates

, ensuring accuracy and timely corrections. Assist with receivables management and ensure compliance ... insurance matters. Excellent organizational, time management, and prioritization skills. Strong ...

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3rd PARTY COLLECTION AGENT 350 USD SIGN ON BONUS (WEEKENDS OFF MONTEGO BAY LOCATION)

Segoso

: Account Management: Actively manage a portfolio of delinquent accounts, initiating outbound calls ... to excellent customer service, we encourage you to apply. Only collectors with one or more years ...

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Commercial Contract Operations Senior Analyst (JESS)

KPMG Jamaica (JESS)

Competencies: Communication Customer Service Collaboration & Teamwork ​Stakeholder Management ... Contract Center (ECCC), delivering world‑class contract lifecycle management across Audit, Tax ...

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Plant Manager (GMG/SEG2)

Nutrition Products Ltd

Knowledge of Quality Control Management Knowledge of Total Quality Management Excellent Customer ... RESPONSIBILITY AREAS: Management/ Administrative Responsibilities Develops and monitors the Plant’s budget ...

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Part-Time Spa Receptionist

The Tryall Club

, and inviting Respond to customer inquiries and resolve complaints promptly Monitor inventory levels ... Handlers Certification Strong interpersonal and customer service skills Excellent communication ...

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Audit Program Coordinator (Ref PRISM) (JESS)

KPMG Jamaica (JESS)

directly with departmental leadership to provide project and program management for the Internal Audit Department. Activities may include budget and time analysis, system access reviews, management ...

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Invoice Processor (MBJ)

"Conduent"

independently Ability to use independent judgment and propose solutions to management Ability to learn, retain ... English Language and Accounts Excellent customer service and communication skills (verbal and written ...

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Issuing Clerk (GMG/AM1)

Nutrition Products Ltd

standards Lifting techniques adhered to Required Competencies Core Competences Sound customer service ... to detail Good organizational skills Basic computer skills (e.g., inventory management software ...

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Operation Manager

Rondel Village

QUALIFICATION AND EXPERIENCE Batchelor’s Degree in Hospitality Management or equivalent 3-5 years p roven experience in hotel operations management, with a focus on Food and Beverage, Property ...

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Client Service Administrator

The Enterprise by IR Limited (IRE)

a pipeline of prospective clients and follow up regularly. Client Relationship Management Serve ... updates to management. Perform any other duties assigned. Qualifications, Skills, and Experience ...

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Coordinator, Strategic Partnership and Resource Mobilization

International Federation of Red Cross & Red Cross Societies

is up to date in the customer relationship management (CRM) system; and IFRC Resource Mobilization Work ... Strategic Partnerships Lead the identification, development, and management of IFRC’s strategic ...

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Accounting Clerk FMG/AC2

Nutrition Products Ltd

and then input data in the General Ledger in ACCPAC in the absence of Management and Cost Accountant ... or administrative role. Strong organizational and time management skills. Competencies: Core: Sound ...

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Talented Trainer for our awesome projects

Advanced Call Center Technologies, LLC

Founded in 1997, ACT provides CRM outsourcing programs for Customer Service, Sales Support, Fraud & Dispute Management, Claims Processing and a wide variety of other programs and custom solutions ...

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Service Executive

Digicel

> Minimum 3–5 years’ experience in service management, customer success, account ... ‑driven environments is strongly preferred Diploma or degree in Business Management, Customer ...

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Patient Enrollment Coordinator

Cosan Connect

with Performance-Based Bonuses Cosan is seeking a compassionate and customer-focused Patient ... for patients, helping them understand and enroll in our care management programs. You will provide ...

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Sales Specialist

OSV Group

in managing customer accounts Strong organizational and time management skills Valid driver’s license Key ... . This role focuses on building strong customer relationships, driving profitable sales, and providing ...

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Loans Officer (Sales)- Hagley Park

Kris An Charles Investments Co. Ltd

customer relationships and close sales. Qualifications & Experience Required At least a first degree ... management system in a timely manner Generate accurate loans contracts/documents Follow up with loan ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Strategic Account Manager

Digicel

by means of trust and integrity, along with excellent interpersonal skills and relationship management ... Manager to support the customer’s needs. The Service Manager is responsible for day to day account ...

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Business Development Manager

growth, customer engagement, and market expansion across local and regional markets. This is a senior role responsible for identifying and closing new business opportunities, strengthening key customer ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

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TemporaryToll Collector-Mammee Bay

Jamaica North South Highway Company Ltd

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

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Sales Engineer / Technical Sales Representative

. Relationship Management: Cultivate and maintain strong customer relationships through regular ... leverage your technical expertise and sales acumen to assess customer needs, recommend optimal solutions ...

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Claims Manager - St. Maarten

NAGICO Insurances

and people management capabilities; Customer-centric mindset; Excellent written and verbal ... . This role combines hands-on technical expertise with leadership, quality control, customer service ...

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Relief Route Salesman- Seprod

Caribbean Producers Jamaica Ltd

of sales targets. Collection of outstanding customer payments. Efficient management of stock ... AND ABILITIES Excellent Time Management and Customer Service Skills. Must be computer literate and proficient ...

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Sr. Manager of IT Support & Endpoint Operations

staffing levels and skillsets to meet operational demands. Customer relationship management : Serve ... to ensuring seamless delivery of end-user technology services across Microsoft 365 device management ...

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Open House - Walk In - March 23 - 27 SALES AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Contact Centre Sales Specialist Agent

National Pen Company

Customer Care with incoming overflow calls when necessary. If needed, contact the customer to follow up on any order or service related issue Interface with other departments and management to resolve ...

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Sales Manager

, and mentoring the sales team, and delivering outstanding customer experiences. Additional responsibilities ... , excellent communication skills, and a passion for building lasting customer relationships. Key ...

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Service Station Cashier- (St James, Jamaica)

Rubis Coral Gardens

management skills Customer satisfaction-oriented ... , you should have previous experience in a customer service position and good knowledge of how cash registers ...

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Inventory, Accounting and Administrative Clerk

JOB SUMMARY Complete all operational functions with an emphasis on inventory management, account receivable management, accounting data entries, administrative and sales; while providing the highest ...

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MULTIPLE VACANCIES (STEPHENSON'S ELECTRONICS LTD.)

Sago Palm Hotel

& Competencies Strong leadership and team management skills Excellent customer service and problem ... displayed Assisting with inventory counts and stock management Handling customer queries, returns ...

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Floor Supervisors - Kingston

Fontana Pharmacy

)  Certificate in Supervisory Management  Customer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

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Commercial Manager

Rubis

and to be an agent of change Customer Service Management Excellent problem solving and analytical skills ... Contribution and Receivables targets. Proposal of and delivery of returns from customer related ...

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Shift Supervisor (JAMAICA)

Starbucks

, procedures and standards, including cash register/management practices as well as store safety ... customer and store needs by constantly evaluating environment and customers for cues • Delivers ...

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Group Commercial Devices Head

Digicel

success of Digicel through strategic partnerships with OEMs, effective lifecycle management of device offerings, and strong collaboration with sales, marketing, and customer operations across the group ...

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1. Country Manager 2. Senior Manager-Operations 3. Business Development Leader, Kingston Jamaica

Acerh Caribe Jamaica Ltd

management of the business unit, ensuring smooth and efficient operations. Additionally, the role involves ... management. 3) Business Development Leader Job description: We are looking for Business Development ...

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Business Development Manager

businesses. Drive market intelligence, customer insight, and innovation to support long-term organizational ... growth initiatives. Training in project management, leadership development, or executive management ...

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Sales and Marketing Manager - Based in Barbados

, and experienced in sales, branding, marketing campaigns, customer relations, and market analysis ... are essential. Educational Qualifications Bachelor’s Degree in Marketing, Hospitality Management ...

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Vacancies for Leading Provider of ICT Infrastructure and Smart Devices

Acerh Caribe Jamaica Ltd

dimensioning for coverage and capacity. Customer technical communication, project management, and handling ... , commissioning, upgrades, and expansions. 3. Customer communication throughout project lifecycle. 4 ...

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Warehouse Operations Coordinator

Skillsets: Excellent people management skills Knowledgeable about warehouse management including proper storage, inventory management and RMS systems Integrity driven Keen attention to details Able ...

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Restaurant Supervisor

InHouse Hotels

: The successful candidate should possess: Bachelor's or Associate's Degree in Hotel or Restaurant Management ... responsibilities to F&B team to ensure objectives are met & excellent customer service is consistently achieved ...

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Assistant Manager - Medical Examination Services

Sagicor Group Jamaica Ltd.

management of medical examination services to accurately assess potential clients’ insurability ... of policies and procedures, liaising with internal and external stakeholders, client relationship management ...

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Business Technical Analyst

Optimum Jamaica

and deliver the ultimate customer experience. We’re building a workforce that attracts and retains ... to customer education. • Handle system-wide application issues and vendor outages by managing ...

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1) Receival Coordinator 2) Warehouse Supervisor. Kingston Jamaica

Acerh Caribe Jamaica Ltd

, from the moment of receipt to final delivery to customer, in accordance with established procedures. Monitor ... in Logistics and Supply Chain Management or related careers (Plus) BASC Internal Auditor V.6-2022 5 years ...

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Regional IT Operations Manager

Unique Vacations, Ltd.

, and responsiveness of technology services that directly impact customer experience and business continuity ... of hands-on technical leadership and operational management—ensuring service excellence in a fast ...

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Junior Accountant

customer service skills Excellent communication and interpersonal skills Very good time management ... cashiers lodgment summary Process customer transactions to include the receival of payments ...

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Sales & Marketing Representative

Tropical Battery CO. Ltd.

, and customer activity Support sales forecasting and planning processes Provide actionable insights to improve ... activities Monitor brand performance and customer engagement Support product launches and in-market ...

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Accounts Receivables Officer/Collections

Stewarts Automotive Group

customer accounts, payment plans, payment history, credit terms and account balances. Update all ... promotions, customer service departments and from customers. Prepare and/or reconcile intercompany ...

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Facilities Support & Security Officer

Proforma (ProTeam Up Division)

excellent customer service skills, a welcoming approach, and the ability to manage frequent interactions ... , or other customer-facing roles is strongly preferred - Experience in security ...

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SOCIAL MEDIA COORDINATOR

JN Group

activities for relevance and appeal Social Media Account Management Create, maintain social media account ... management tools to track performance to maximize results Prepare monthly reports outlining social media ...

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Assistant Food Safety Officer

Caribbean Producers Jamaica Ltd

, through the implementation and monitoring of effective food safety and quality management systems ... management systems, inclusive of the Prerequisite Programmes and Hazard Analysis Critical Control Points ...

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Door-to-Door Sales Supervisor

Unicomer (Jamaica) Ltd.

CSR in the field, ensuring strong selling standards, customer engagement, and policy compliance ... , and customer verification standards. • Manage daily sales reconciliations, documentation submission ...

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The Logistics & Distribution Supervisor

Massy Gas Products(Jamaica)

for the end-to-end planning, coordination, and management of LPG and Industrial/Medical Gas distribution ... delivery schedules with production output and customer demand. Monitor fuel consumption, idle time ...