Jamaica Jobs

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Customer Service Representatives - Loans

Outsourcing Management / Itel

as and when requested Provide enthusiastic, courteous and exceptional service to enhance customer ... JOB SUMMARY: Assist applicants with the processing of loans KEY RESPONSIBILITIES ...

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Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

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WORKFORCE MANAGEMENT- SUPERVISOR

Fusion BPO

WORKFORCE MANAGEMENT SUPERVISOR COMPETITIVE RATES AT LEAST 5 YEARS EXPERIENCE REQUIRED ... , implement, and manage workforce management strategies within the contact center that ensure proper staffing ...

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Supervisor - Government Data Management

Sagicor Group Jamaica Ltd.

Management team in the capacity of: Supervisor - Government Data Management Assist with resolving operational and team-related issues to support the accurate and efficient management of data related ...

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Account Management Officer (JESS)

KPMG Jamaica (JESS)

to support the Account Management’s process area. Team members within the delivery center work ... . The Clients’ Account Management’s process area performs tasks related to supporting active client ...

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Facilities Management Officer (GMG/SEG 1)

The Casino Gaming Commission

Job Summary Under the general supervision of the Director, Human Resources Management & Administration, the Facilities Management Officer is responsible for planning, coordinating and executing all ...

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Reservation Specialist - Car rental || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... from our high profile/valued corporate and other customers etc. Strives to keep customer satisfaction ...

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Reservation Sales Specialist(Soft Sales) || 500USD Hiring Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfill customer needs in response to inquiries, requests and requirements ...

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Operations Supervisor - Collections

Outsourcing Management / Itel

to achieve defined KPI targets, resolving customer escalations and practicing cultural behaviors ... future leaders on your team. • Handle customer complaints, questions and issues. KEY COMPETENCIES ...

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Safety & Security Management Officer (GMG/SEG 1)

Ministry of Water, Environment and Climate Change"

of disaster and emergency management interventions; Responds to medical and other emergencies, bomb ... management; Fosters relationships with GOJ stakeholders and related partners in emergency services ...

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Customer Service Representative

Fabula Holdings Limited

hours per week, 6 days per week. Skills/Requirements Min 3-5 years experience needed in customer ... inbound customer calls Social media response (FB, Insta) Customer review response, ad hoc support ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Customer Service Superstar

Advantage Communications

, into the Customer Relationship Management (CRM) or other similar tools used. Follow s up and communicate s ... In this role, Customer Service Representatives are responsible to provide first-in-class customer ...

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Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

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Trainer (Montego Bay)-Customer Service

Segoso

Segoso Caribbean is a leader in customer service excellence, providing top-tier call center ... candidate is passionate about coaching, skilled in communication, and dedicated to improving customer ...

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Customer Service Representative

CLICK HERE TO APPLY TODAY! Onsite – Montego Bay, JA Customer Service Representative $550 JMD/Hour ... , professional, and patient-centered service. Key Responsibilities: Patient Experience & Call Management: Answer ...

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Freight and Customer Service Representative

Freight and Customer Service Representative We are looking to hire an enthusiastic, people-oriented, and driven Freight and Customer Service Representative to provide support to the various Freight ...

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FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

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Inside Sales & Customer Support Specialist

as an Inside Sales & Customer Support Specialist . This hybrid role combines customer service, inside sales, and administrative support functions. The ideal candidate will have a strong customer ...

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Executive Assistant - Retail & Customer Operations

Supreme Ventures Group

executive support in the following areas: Retail, Retail Centre, Customer Support, Draw Operations ... management Process requisitions for payment of vendors/suppliers Maintain library/storage of marketing ...

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Logistics Customer Service Agent - Now Hiring For Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Banking Support Specialist

Advantage Communications

within the customer contact, into the Customer Relationship Management (CRM) or other similar tools used ... customer support and sales for the product and service lines offered by our client. The types ...

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Sales Executive

focusing on coordinating sales, customer service and after sales support. In that capacity ... activities Installation Scheduling & Site Visit Coordination Follow-ups and Lead Generation Customer ...

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Restaurant Operations Manager

Joni Gaye Cawley & Associates

performance. The Restaurant Operations Manager plays a critical part in team leadership, customer satisfaction, and the overall success of both operations through proactive management, cross-functional ...

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S​u​p​e​r​v​i​s​o​r​

MegaMart Jamaica

, optimal productivity, the provision of excellent customer service and adherence to Standard Operating Procedures. MAJOR DUTIES AND RESPONSIBILITIES: Focuses on customer satisfaction and needs, ensures ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

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Business Development Manager

Quality Chemicals

Position Description: As a member of senior management, the Sales and Customer Service Manager ... management, customer visits, cold calls and prospect engagement. Specific Responsibilities of the Job ...

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Location Manager - NMIA

Guardsman Group

the resources and activities in a timely and effective manner to ensure objectives and customer ... in Operations Management or Business Management with a focus on Human Resource At least five (5) years ...

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Solar Advisor

understanding, consultative selling, and customer relationship management to deliver energy-efficient ... to installation and after-sales support Customer Relationship Management Maintain ongoing communication ...

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Credit Manager

management function Establish and review customer credit limits and terms Assess customer creditworthiness ... experience in credit management, credit risk, or financial control Is trusted to make sound, high-impact ...

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Sales Representative

Pennflo Imports

customer management and relationship-building skills. Must possess a valid driver’s license ... -service products to meet sales targets while building and maintaining strong customer relationships ...

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Sales Representative / Territory Sales Representative

Pennflo Imports

and market feedback to management as required. Represent the company in a professional and customer ... track record with measurable performance results. Strong customer management and relationship ...

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Senior Operations Manager

Contax 360 BPO Solutions

customer care across diverse markets. We are expanding rapidly and seek an experienced Senior Operations ... with business goals. Key Responsibilities Operational Leadership & Management Lead, mentor, and develop site ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Talent Manager

Wisynco Group Ltd

Key Responsiblities Support the implementation of the talent management strategy related to recruitment, performance management, succession planning, talent assessment, and training and development ...

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Inquiry Intake Coordinator (JESS)

KPMG Jamaica (JESS)

operational roadblocks. ​ Advance Knowledge Management (KM) : Organize guidance and operational ... management, including intake reviews, tracker updates, timeline management, and SharePoint folder creation ...

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Sales Stars Needed ....

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

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Project Manager

RealDecoy

, and mitigation throughout the project lifecycle. Business Analysis & Requirements Management Facilitate ... alignment with business objectives and technical feasibility. Stakeholder Management Serve ...

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Human Resource Manager

Microsoft Office Skills. Budgeting and Cost Management. Excellent Communication Skills and Customer ... . Participate in strategic planning with the management team, aligning HR strategies with business ...

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Category Manager

Dufry Jamaica

for the successful management of these categories, ensuring optimal assortment, effective supplier negotiation, and adherence to global commercial guidelines. Responsibilities: Category Management: Utilize ...

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Sales Manager

to expand the customer base, drive revenue growth, and strengthen brand awareness. RESPONSIBILITIES ... sales budgets and monitor expenses. Manage and strengthen customer relationships to ensure ...

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Insurance Sales Representative

Joni Gaye Cawley & Associates

, and weekly reporting, while delivering excellent customer service and meeting sales targets. Key ... effectively to objections to close deals Request referrals from satisfied clients to expand the customer ...

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Commercial Manager

Joni Gaye Cawley & Associates

. This is a senior management role responsible for driving revenue growth, market expansion, and brand ... , and competitive threats Collaborate with internal teams to ensure product offerings meet market and customer ...

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IT Risk & Issue Resolution Specialist

KPMG Jamaica (JESS)

a highly motivated IT Risk & Issue Resolution Specialist to join our Risk Management workstream ... to make a real impact. What You’ll Do Own the end‑to‑end management of IT and risk issues ...

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C​o​u​r​i​e​r​

Thrive HR Solutions

Key Responsibilities Complete scheduled customer deliveries according to assigned routes Operate ... -management skills High level of integrity, honesty, and professionalism Ability to work independently ...

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SALES REPRESENTATIVE- SEPROD

Caribbean Producers Jamaica Ltd

Skills KNOWLEDGE, SKILLS AND ABILITIES ● Excellent Time Management, Customer Service Skills ... customer accounts, while acquiring new business prospects. ● Manage and achieve monthly sales quotas ...

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Compliance IT Audit Lead (JESS)

KPMG Jamaica (JESS)

, drive cross‑disciplinary IT & Security risk management plans, and influence leadership decisions ... . ​Develop and implement a comprehensive IT & Security Risk Management plan; translate risk insights ...

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RESORT SHOP MANAGER

Sandals Resorts International

but is not limited to customer service, inventory management, staff management, buying and merchandising, and record ... : A minimum of two years' experience in a similar role A Degree in Management or Sales ...

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Chief Operating Officer (COO)

Customer experience Operational efficiency Brand stewardship Technological enablement Shareholder ... are achieved, including profitability, customer experience, staff engagement, and return on equity ...

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B​e​a​r​e​r​/​D​r​i​v​e​r​

Joni Gaye Cawley & Associates

on behalf of the company. If you are dependable, organized, and customer-friendly with strong knowledge ... /region. Excellent time management, reliability, and integrity. Ability to maintain confidentiality ...

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Sales and Marketing Manager

Thrive HR Solutions

with business objectives Lead revenue growth initiatives, sales forecasting, and performance management Translate market intelligence, competitor analysis, and customer insight into actionable strategy Lead ...

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February 11 - WE ARE HIRING - Spanish Bilingual - Earn up to 1200 JMD

Teleperformance

you not only answer customer questions, you also assist them in finding options to pay their account and set ... in time management Negotiation skills Strong desire to achieve goals Basic computer knowledge/skills ...

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Inbound Sales Rock Stars - Unlimited Commission & Awesome Incentives

Hinduja Global Solutions (HGS)

Earning Potential! 💰💻💡 About HGS Hinduja Global Solutions (HGS) is a global leader in customer experience and business process management. We’re expanding our Kingston team and looking for passionate ...

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Quality Assurance Analyst

Centerfield

with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ... • Highly self-driven sense of motivation • Strong time management and organizational ...

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Quality Assurance Analyst - Portmore

Centerfield

with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ... • Highly self-driven sense of motivation • Strong time management ...

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Team Member

Island Grill

subject; It would be an asset to have one of the following: Food & Nutrition, Home Management ... Level 2 (Commis Chef), Customer Service, F& B Restaurant Service Willingness to work flexible ...

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Shift Manager (Mandeville)

Island Grill

, efficient thru-put and great customer service coordinate and control the daily operational processes ... Management or equivalent from Tertiary Institution. Minimum 3 years’ practical restaurant management ...

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Relief Sales Representative (Northern Parishes)

to company policy and procedures with respect to stock management. Adhere to the collection requirements ... GPS mapping of POS as requested Expeditiously resolve customer complaints/issues, communicate ...

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Replenishment and Dispatch Officer - Temporary

Celebration Brands

to the Daily Inventory Report sent daily. Checks customer orders not posted in SAP daily to see whether inventory availability was the issue and advise Customer Service when to re-order Completes ...

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Marketing & Public Relations Officer

Jamaica North South Highway Company Ltd

/services, customer service and liaising with media organizations and advertising agencies ... plans; Plan and implement promotional campaigns; Share responsibility for brand management ...

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Compliance Operations Support (LRMC) (JESS)

KPMG Jamaica (JESS)

, and contributing to process improvements, including technology projects. You will provide project management assistance for the Risk Management Team (RRT) and work closely with onshore employees and senior ...

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Motor Vehicle Damage Assessor / Valuator

Auto Assessors & Associates Ltd

and time-management abilities. Proficient in Microsoft Office and basic digital reporting tools. Valid ... . Skills & Competencies Strong communication and customer service skills. Ability to work independently ...

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3rd PARTY COLLECTION AGENT 350 USD SIGN ON BONUS (WEEKENDS OFF MONTEGO BAY LOCATION)

Segoso

: Account Management: Actively manage a portfolio of delinquent accounts, initiating outbound calls ... to excellent customer service, we encourage you to apply. Only collectors with one or more years ...

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PPV Drivers (Kingston, Spanish Town & Ocho Rios)

The BPO Transportation Company

as well has provide a clean police record Must have great time management skills Must be able to work ... Should have great customer service skills Should be able to represent the company in a professional manner ...

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Plant Manager (GMG/SEG2)

Nutrition Products Ltd

Knowledge of Quality Control Management Knowledge of Total Quality Management Excellent Customer ... RESPONSIBILITY AREAS: Management/ Administrative Responsibilities Develops and monitors the Plant’s budget ...

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Food Safety & Quality Officer

, implementation, and continuous improvement of the Company’s Food Safety and Quality Management System ... the Food Safety & Quality Management System. Assist in driving and strengthening the Company’s food ...

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Business Development Manager

businesses. Drive market intelligence, customer insight, and innovation to support long-term organizational ... growth initiatives. Training in project management, leadership development, or executive management ...

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Sr. Operations Manager

Etech Global Services LLC

(client) to review market analyses in determining customer needs, price schedules, and discount ... , hours/call commitments with customer, and current staffing. Works as a Trusted Advisor ...

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Program Coordinator (Ref PRISM) (JESS)

KPMG Jamaica (JESS)

directly with departmental leadership to provide project and program management for the Internal Audit Department. Activities may include budget and time analysis, system access reviews, management ...

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IT Risk and Compliance Specialist (IT Audit) (JESS)

KPMG Jamaica (JESS)

governance, risk management, or compliance. ​ Technical Knowledge: Strong understanding of IT security ... abilities. ​Project management and organizational skills with attention to detail. ​Ability to work ...

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R​e​c​r​u​i​t​e​r​

ContactPoint 360

started on the phones as a customer service agent. Around here, nothing is impossible when you lead ... employees to ensure employee supply meets customer demand · Actively seeks new and effective ...

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Team Leader

Etech Global Services LLC

/representatives to achieve performance objectives Administers Performance Management Process ... , coaching and developing each team member to ensure call quality, customer service/ records retrieval ...

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Commercial Contract Operations Senior Analyst (Audit) (JESS)

KPMG Jamaica (JESS)

redlines and terms using playbooks; engage Risk Management, Independence, and Legal to resolve clauses ... . ​ Contract expertise : Practical knowledge of contract lifecycle management (NDAs, standard terms ...

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Business Operations Administartor

KPMG Caricom Business Services Limited

the Client Relationship Management (CRM) system Support managers, directors, and partners with completing ... & Engagement File Management Arrange close-out of online audit files in accordance with KPMG policies ...

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Plant Manager (GMG/SEG1)

Nutrition Products Ltd

RESPONSIBILITY AREAS: Management/ Administrative Responsibilities Develops and monitors the Plant’s budget ... and Competencies Core Competencies Excellent Customer and interpersonal skills High level of integrity ...

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Recruitment Support, Junior Officer (Four Months TEMP) (JESS)

KPMG Jamaica (JESS)

and confidently when sharing information. ​ Customer Service - Show commitment to helping others and delivering ... together effectively. ​ Stakeholder Management - Build and maintain good relationships with people who affect ...

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Client Service Representative I

Kingston Wharves Ltd

interactions in the Customer Relationship Management (CRM) system and prepare relevant administrative ... Customer Relationship Management (CRM) systems and other digital platforms for data entry and case ...

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S​e​c​r​e​t​a​r​y​

Komplett Konsulting Ltd

, customer service, organisation and time management skillset; Proficiency in Microsoft Office suite. ... to support the office management of the law firm. The candidate is expected to: Manage calls, messages ...

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Accounts Receivable Collection Clerk

Productive Business Solutions (PBS)

-hoc analysis as requested by management. Customer Care: Promptly resolve customer queries, ensuring ... our customer portfolios and optimize our cash flow. Core Responsibilities Proactive Debt Recovery ...

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Administrative Assistant

Isratech Jamaica

and assisting with the daily office needs. Responsibilities: General office management Maintain filing and records management system Administrative duties relating to warehousing Provide recruitment ...

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SALES EXECUTIVE

Blue Logistics Jamaica Limited

Our Company is seeking a candidate that has proven experience in acheiving growth, designing and implementing strategic sales plans that increases the company's customer base while strenghtening it's ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Toll Collector-Mammee Bay

Jamaica North South Highway Company Ltd

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

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Assistant Manager

Guardian General Insurance Jamaica Limited

or equivalent insurance qualification • Customer Service and Quality Management Training ... the operations of the Broker Underwriting Unit through maintaining and enforcing excellent customer ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

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EXECUTIVE ASSISTANT

Manpower & Maintenance Services Ltd Group

to Customer Relationship Service Organization Management. REQUIRED SKILLS AND SPECIALISED TECHNIQUES ... EXECUTIVE ASSISTANT The incumbent will provide professional administrative management support ...

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Delinquency Manager

Infiniti Co-operative Credit Union Jamaica Limited

Management and the Delinquency Committee. Maintain accurate and audit-ready records supporting all ... Societies Act. Training in delinquency management. Working knowledge of Sharetec, OnBase, and Microsoft ...

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JUNIOR ACCOUNTANT

Alcor Windows and Doors

local and overseas payments. Accounts Receivables. Assist with maintaining credit customer accounts ... annual returns schedule. General ledger reconciliation Costing Property management Preparing monthly ...

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Retail Store Manager-Automotive Art

Stewarts Automotive Group

. Continuously improve customer service standards, to exceed customer expectations. Recommendation to Management of need for incentive plans, departmental organizational changes and remuneration changes ...

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RETAIL MANAGR

Automotive Art

and meeting sales and profitability targets, including customer service, staff management, inventory ... and will be working in a fast-paced, customer-facing environment. The ideal candidate should possess ...

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Retail Operations Manager

ARC Manufacturing Limited

the seamless supply of products, effectively responding to market demands and customer needs. Leads initiatives related to efficiency optimization and effective waste management for the department. Achieves ...

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Accounting Assistant

R.A. Williams Distributors Ltd

, including payment processing, invoice tracking, and customer account maintenance, to ensure ... effectively as part of a team. Strong time-management and organizational skills, along with the ability ...

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Junior Systems Administrator

Rampart Marketing Ltd

integrity before file-share. Assist with internal platform management, such as adjustment ... management level Excellent verbal and written communication skills. Excellent interpersonal ...

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OPEN HOUSE- February 9 - 14 - SALES AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Outbound Sales Representative

VXI Jamaica Ltd.

to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...

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Catering Coordinator

Mother's (Mother's Enterprise)

’s Degree in Hospitality Management, Event Management, Business Administration, or any related field. Minimum 2-3 years experience in catering, event planning, hospitality or related customer service ...

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Service Station Cashier- (St James, Jamaica)

Rubis Coral Gardens

management skills Customer satisfaction-oriented ... , you should have previous experience in a customer service position and good knowledge of how cash registers ...

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Legal and Compliance Officer

Stewarts Automotive Group

with knowledge and experience in risk management and mitigation and legal and compliance matters ... and implementing policies and procedures regarding transaction monitoring, investigation management ...

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Manager Final Accounts and Reporting

National Environment and Planning Agency (NEPA)

and delivers Finance & Accounts presentations as needed; Supports and maintains customer service principles ... with the Manager – Management Accounts to assess and recommend strategies to maximize financial ...

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Supervisor -Warehouse Operations

Kingston Wharves Ltd

concerns and issues faced by Customer transacting business at the warehouse on a day to day basis ... , or operational incidents. MINIMUM REQUIREMENTS: Bachelor’s Degree in Port Management, Logistics ...