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- Not disclosed
- Updated 23/07/2025
- Kingston and St. Andrew / St. Catherine
POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...
- Not disclosed
- Updated 29/07/2025
- Hanover / St. James / Westmoreland
, subscription management, delivery updates, account troubleshooting, and billing concerns. Champion ... while embodying the tone, values, and customer-first approach of our brand. Document and Collaborate ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
is capable of handling first level escalated Retention, Sales and Customer Care calls for residential ... & problem-solving skills, which will maintain long term customer relations with the existing customer base ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
service to enhance customer satisfaction. Develop good product knowledge and use it to resolve issues ... JOB SUMMARY: Assist applicants with verifying eligibility and processing of loan request. KEY ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew / St. Catherine
and strategic recommendations for Senior Management aimed at elevating the customer experience. · Partner ... We are seeking a customer-centric, results-driven CUSTOMER EXPERIENCE OMBUDSMAN This dynamic ...
- See description
- Updated 02/07/2025
- Kingston and St. Andrew / St. James / Trelawny
materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
As an Onsite Customer Service Expert, you’ll be the voice of the brand, helping customers ... pay rate for their language skills. Your Role as a Customer Service Expert Listening & solving ...
- See description
- Updated 24/07/2025
- Kingston and St. Andrew
feedback to management on potential risks to the system. Competencies Core Highly customer focused ... Customer Service Officer (Level 4) Two (2) Vacant (Three-year Contract) Salary Range ...
- See description
- Updated 29/07/2025
- Kingston and St. Andrew
problematic customer issues to management according to standard operating procedures Properly document ... located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew
Escalate problematic customer issues to management according to standard operating procedures Properly ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...
- Not disclosed
- Updated 25/07/2025
- Hanover / St. James / Westmoreland
career? If so, apply now for an instant interview! We are offerring Customer service position PAID ... . Essential Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
💥 We’re Hiring! | Experienced Customer Service Reps 💬 Tired of jobs that just don’t hit anymore ... experienced customer service pros ready to step into a role where your skills are valued and your hustle ...
- Not disclosed
- Updated 29/07/2025
- Kingston and St. Andrew
problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...
- Not disclosed
- Updated 08/07/2025
- Kingston and St. Andrew
, site identification and evaluation and zones analysis. - Customer technical communication and internal organization, project management and be able to independently communicate with customers ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine / St. James
About the Role As a Customer Service Agent, Dispatch, you'll be responsible for coordinating drivers, responding to customer inquiries across calls, chats, and email , and ensuring the smooth ...
- Not disclosed
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...
- See description
- Updated 14/03/2025
- Clarendon / Manchester / St. Ann
per customer ratio Grow existing customer base within assigned territory by actively seeking new clients. Provide management with timely feedback on customer performance Update on new opportunities, market ...
- See description
- Updated 15/07/2025
- Clarendon / Kingston and St. Andrew / St. Catherine
and procedures. KEY FUNCTIONS AND DUTIES: Customer Service Serve customers according to company ... and card payments using cash registers and digital systems. Replenish work and customer areas. Use ...
Duties & Responsibilities Operate point-of-sale (POS) systems to accurately process customer ... after each transaction. Reconcile daily transactions with precision. Deliver exceptional customer ...
- Not disclosed
- Updated 29/07/2025
- Kingston and St. Andrew / St. Ann
optimization, operations, or business management. Proven expertise in Root Cause Analysis ... with Kaizen and project management (PMP or SCRUM certification is a plus). Core Competencies Communication ...
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement ... about customer service, and we need your help! Are you someone who likes to make things happen ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine
Risk & Compliance Manager Join Our Team as a Risk & Compliance Manager – Risk Management Advisory (JESS, Kingston) Are you a strategic thinker with a passion for risk management and team leadership ...
- Not disclosed
- Updated 02/07/2025
- St. Elizabeth / Westmoreland
to the Trade Execution and Development Manager while liaison with senior management. Job Duties ... and establish local events in various industry sectors (hotels, bars, etc.) to grow brand awareness, customer ...
- Not disclosed
- Updated 16/07/2025
- Clarendon / Kingston and St. Andrew / Hanover
are maintained. Assumes full responsibility for restaurant profit and loss management by implementing ... members to exceed customer expectations with fast and friendly service in clean surroundings. Enforces ...
- Not disclosed
- Updated 11/03/2025
- St. James / Trelawny / Westmoreland
customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...
- Not disclosed
- Updated 14/07/2025
- St. James / Trelawny / Westmoreland
and coaching of employees Ensure positive customer relations with timely and satisfactory resolution of issues Drive the sales performance of the branch within sales management framework Monitor the branch ...
- Not disclosed
- Updated 29/07/2025
- Kingston and St. Andrew / St. Catherine / St. James
recurring services such as customer support, moderation, community management, and social media ... relationships with existing clients, ensuring high customer satisfaction, and maximizing client retention ...
and effective management of our supply chain and logistics operations. Your expertise in retail ... in ensuring smooth operations and optimal customer satisfaction. Responsibilities: Retail Expertise ...
management, and customer relationship building. The Outbound Sales Representative is expected to maintain ... About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ...
- Not disclosed
- Updated 23/07/2025
- Kingston and St. Andrew / St. Catherine
for our commitment to excellence, innovation, and customer satisfaction. With a strong presence ... operations or a similar logistics/operations management role (aviation experience is a distinct ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine
Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...
- Not disclosed
- Updated 08/07/2025
- St. James / Trelawny / Westmoreland
leadership and team management skills Excellent communication and customer service abilities ... We're Hiring! Join Our Hospitality Team Are you passionate about food & beverage and delivering ...
- Not disclosed
- Updated 21/07/2025
- Kingston and St. Andrew / St. Catherine
subject; It would be an asset to have one of the following: Food & Nutrition, Home Management ... Level 2 (Commis Chef), Customer Service, F& B Restaurant Service Willingness to work flexible ...
, Customer Service, and Collections. Come meet our team and learn how you can grow your career with an industry leader in customer experience. Why Choose Teleperformance? At Teleperformance, we believe ...
strategy aligned with overall company objectives to drive revenue growth and customer acquisition in the new market. Build brand awareness and customer loyalty in the region through strategic outreach ...
- Not disclosed
- Updated 17/06/2025
- Kingston and St. Andrew / St. Catherine
to schedules. Liaise with relevant departments to ensure customer orders are delivered on time. Liaise ... for space and any other restrictions. To ensure proper inventory management of paper, sundries ...
- Not disclosed
- Updated 29/07/2025
- Kingston and St. Andrew / St. Ann
Skills: Communication, customer service, collaboration, stakeholder management Technical Skills ... Support Services (JESS) is seeking a Technology Business Analyst to support the Risk Management ...
- See description
- Updated 28/07/2025
- Clarendon / Kingston and St. Andrew / St. Catherine
operational strategies to support company goals Process Management – Optimize workflows and drive continuous improvement Resource Management – Manage budgets and allocate resources efficiently Quality ...
with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ... • Highly self-driven sense of motivation • Strong time management and organizational ...
- Not disclosed
- Updated 28/07/2025
- St. James / Trelawny / Westmoreland
, and satisfaction, while actively contributing to increased conversion and customer satisfaction rates along with customer retention and revenue growth. The Supervisor leads the quality assurance framework ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine
on enhancing product presence, boosting customer satisfaction, and leveraging insights to maximize sales ... : Knowledge of Wines & Spirits would be an asset. Familiarity with event management. Familiarity ...
- Not disclosed
- Updated 30/07/2025
- Hanover / Kingston and St. Andrew / St. James
to detail, and a customer-centric mindset. Key Responsibilities Oversee the daily operations ... & Beverage Management Minimum 5 years of supervisory experience in a professional kitchen Valid Food Handler ...
- Not disclosed
- Updated 29/07/2025
- Kingston and St. Andrew / St. Catherine
Competencies Leadership & Team Management: Inspire and guide your team to deliver excellence Customer ... the seamless delivery of administrative support services to our U.S. client, including customer ...
- 100000 - or more
- Updated 29/07/2025
- Kingston and St. Andrew / St. Catherine
management teams and collaborating with key internal and external stakeholders. KEY OUTPUTS: Development ... . Management of records based on data protection standards. Addressing breaches of the Data Protection ...
- See description
- Updated 30/07/2025
- Hanover / St. James / Westmoreland
Specialist Provide outstanding customer service on inbound/outbound calls Troubleshoot and resolve customer ... efforts based on customer needs Multitask efficiently while maintaining a customer-first focus ...
- Not disclosed
- Updated 10/07/2025
- Clarendon / Manchester / St. Catherine
to assigned retailers from all IGT customer-facing departments • Exercise due diligence in identifying ... /Customer Service Training • Provides support to the Field Services team as the need might arise ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew / St. Catherine
Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...
: Account Management: Actively manage a portfolio of delinquent accounts, initiating outbound calls ... to excellent customer service, we encourage you to apply. ...
pay rate for their language skills. Your Role as a Collections Expert Resolve customer inquiries ... & Management Training Specialized Programs (Lean Six Sigma, GSS Training, JUMP Program) Supervisory ...
- 100000 - or more
- Updated 29/07/2025
- Kingston and St. Andrew / St. Catherine
Control Management Knowledge of Total Quality Management Excellent Customer and interpersonal skills ... : Management/ Administrative Responsibilities Develops and monitors the Plant’s budget, operational ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew / St. Catherine
management experience, including at least 5 years in a senior leadership role. · Strong knowledge of vehicle systems and fleet management. · Proven ability to lead teams, manage budgets, and optimize ...
- Not disclosed
- Updated 16/07/2025
- Kingston and St. Andrew / St. Catherine
. Coordinate with local teams in digital customer promotional messaging to include, but not be limited to, e ... with a strong portfolio showcasing work across multiple mediums. Excellent customer service skills ...
journey of a lifetime. Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied ...
of guests, and delivering exceptional customer service. Responsibilities: Lead groups on scheduled tours ... groups of people. Strong organizational and time management skills. Ability to handle unexpected ...
- Not disclosed
- Updated 08/05/2025
- Kingston and St. Andrew / St. Catherine
levels of customer service to clients, contractors, visitors and other interested parties regarding ... skills and be computer literate. Typing skills 80 words per minute. Knowledge of office management ...
- Not disclosed
- Updated 28/07/2025
- St. Ann / St. Catherine
JOB SUMMARY The Deputy Finance Manager is responsible for leading finance and risk management ... and risk management operations and develop financial strategy, planning, modeling and reporting Lead ...
just be a coworker; you’ll be part of a team that redefines both employee and customer experiences ... sessions to improve product knowledge and sales techniques. Sales Target Management: Ensure the sales team ...
- Not disclosed
- Updated 28/07/2025
- St. James / Trelawny / Westmoreland
, including upper management, clients, and other departments. • Possession of excellent analytical skills • Strong written and oral communication skills. • Strong interpersonal skills. Customer service ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew / St. Catherine
updated when necessary. Help with the ongoing creation of e-blasts and customer news around sales ... . Proactivity of campaigns and fresh ideas. Other duties as assigned by management. Qualifications, Skill-Set ...
- Negotiable
- Updated 16/07/2025
- St. James / Trelawny / Westmoreland
Founded in 1997, ACT provides CRM outsourcing programs for Customer Service, Sales Support, Fraud & Dispute Management, Claims Processing and a wide variety of other programs and custom solutions ...
- Not disclosed
- Updated 29/07/2025
- Hanover / St. James / Westmoreland
Relationship Management & Service Delivery at Conduent Please note: The assessment cannot be completed ... 💥 We’re Hiring! | Experienced Collections Agents Wanted 💬 Sick of roles that don’t reward ...
- Not disclosed
- Updated 03/07/2025
- Kingston and St. Andrew
with established performance metrics and customer expectations. Operating Context Campari’s business ... under the guidance of the FG Warehouse Logistics Manager, controls all system, documentation, inventory management ...
- Not disclosed
- Updated 01/07/2025
- Kingston and St. Andrew
for lead generation, sales tracking, and customer relationship management. Support strategic planning ... in Sales & Marketing Management, Customer Service, and Relationship Management. PERSONAL ATTRIBUTES ...
- Not disclosed
- Updated 15/07/2025
- Kingston and St. Andrew
through effective management of the appointed distributor. Responsible for executing and enhancing strategies ... management, logistics, inventory, and sales force execution. Identify opportunities for business ...
- Not disclosed
- Updated 04/07/2025
- Kingston and St. Andrew
, to involve liaison with customer and Order Management team to ensure prompt billing and resolution ... Maintenance Participate in execution of cash management processes Ensure banking ...
- Not disclosed
- Updated 30/07/2025
- St. Catherine
. They have a call center or workflow-oriented background, and world-class customer service skills. The primary ... . Responsibilities Manage incoming calls in the Appliance Department • Assess customer’s needs ...
- Not disclosed
- Updated 11/07/2025
- Kingston and St. Andrew
> Primary objective of the job: Managing inquiries from customer service & collections teams from customer payment activities Processing credit/debit memos
- Not disclosed
- Updated 25/07/2025
- Kingston and St. Andrew
to obtain maximum efficiency and economy of operations Maximizes profits and satisfies customer ... Streamline efficiencies and apply lean management principles to all processes Identify and participate ...
- Not disclosed
- Updated 28/07/2025
- St. Ann
and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...
- Not disclosed
- Updated 01/07/2025
- Kingston and St. Andrew
escalat ions from our customer and provide updates engaging internal management as needed. • Responsible ... to be reported up to executive leadership . • Assist ENOC Management wit h pulling customer metrics ...
- Not disclosed
- Updated 28/07/2025
- Kingston and St. Andrew
Center activities of the Facilities Management Services and ensure prompt and consistent and efficient response to Customer requests for services; as well as compliance with Administrative Controls ...
- Not disclosed
- Updated 21/07/2025
- Kingston and St. Andrew
. Continuously improve customer service standards, to exceed customer expectations. Recommendation to Management of need for incentive plans, departmental organizational changes and remuneration changes ...
- Not disclosed
- Updated 30/07/2025
- St. James
disseminated to new hires, supervisors, and management staff. The trainer is also responsible for professional development, on-going training and customer service training of staff members. Essential ...
- Not disclosed
- Updated 18/07/2025
- Kingston and St. Andrew
and meeting sales and profitability targets, including customer service, staff management, inventory ... and will be working in a fast-paced, customer-facing environment. The ideal candidate should possess ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew
management with the assigned channel, customer, and outlet base Maintains and/or adds new ... and stakeholders at a mid to top management level to drive mutual growth , visibility, and profitability ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew
Center and/or Customer Service experience required. · Prior supervisory or management experience ... that engages in this critical customer contact. Effective analysis, distribution and usage of this data ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew
partners, and in-house resources to optimize delivery efficiency, enhance customer satisfaction, and uphold ... and labelling of products for safe transport. 2. Customer Experience & Satisfaction • Ensure customers ...
- See description
- Updated 29/07/2025
- Kingston and St. Andrew
to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...
- Not disclosed
- Updated 30/07/2025
- St. James
and management to resolve issues Supports all Sales departments to include Customer Relationship ... responsibilities Supports all Sales departments to include Transactional Sales (TA) and Customer Relationship ...
- See description
- Updated 28/07/2025
- Kingston and St. Andrew
of services provided - Manages customer service requests promptly and resolves issues quickly - Keeps up-to-date with warehouse management procedures and best practices; obtains knowledge of ISO ...
- Not disclosed
- Updated 15/07/2025
- St. James
who are motivated, enthusiastic, customer care and sales oriented self-starters. We are passionate about people ... in a customer care, chat and back office environment driving consistent growth while providing ...
- Not disclosed
- Updated 21/07/2025
- St. James
with key personnel in assigned customer accounts. Time management and prioritization skills ... management. This is a target based role so achievement of target ...
- Not disclosed
- Updated 29/07/2025
- Kingston and St. Andrew / Port-of-Spain / Central America
and customer value. Expertise in risk management, process optimization, and scaling technical solutions ... and strategic customers, that enable business growth, deliver customer value, and position the company ...
- Negotiable
- Updated 17/07/2025
- Kingston and St. Andrew
The successful candidate will work in conjunction with management team to strategically plan, direct ... with other departments to integrate logistics, sales, order management and inventory. Identify ...
- Negotiable
- Updated 28/07/2025
- St. James
facilities, and the efficient management of personnel, programs, amenities, and assets. The Manager ... (e.g., environmental protection, safety, and licensing). 2. Staff Management Recruit, train, supervise ...
- Not disclosed
- Updated 26/06/2025
- Kingston and St. Andrew
. Collaborate with Marketing, Customer Marketing, and Finance to support brand development and business ... company. Relevant experience in the Spirits, Wine, and Beer industry is a strong advantage. Management ...
- Not disclosed
- Updated 30/07/2025
- Kingston and St. Andrew
and quoting to final installation and client satisfaction. Candidates with project management ... to ensure resource alignment and delivery of high-performing customer experiences. · Identify ...
- Not disclosed
- Updated 30/07/2025
- St. James
Workforce Analyst Position Objective : The Workforce Management Analyst works to improve workforce management effectiveness by scheduling and forecasting for our fast-growing customer contact center ...
- Not disclosed
- Updated 16/07/2025
- Westmoreland
. Conducting technical skills and customer service training with team members. Qualifications and Experience: Bachelor’s Degree in Hotel/Business Management or equivalent. Minimum of two years’ experience ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew
Spreadsheet with targets to share with Sales Reps and Management team. Update the collections ... to Sales Reps, Area Managers and the Management team. Communicate regularly (telephone, e-mail, client ...
- Not disclosed
- Updated 17/07/2025
- Kingston and St. Andrew
products/promotional offers in order to upsell/retain SMB customers Contact all customer leads ... solutions and services to meet the customer needs Achievement of sales target as agreed by Head ...
- Not disclosed
- Updated 21/07/2025
- St. James
is responsible for the effective management of staff and operations at the gas station. This includes ... . Schedule employee shifts and manage attendance. Train and support new and existing staff. Resolve customer ...
- Not disclosed
- Updated 01/07/2025
- St. Ann
subject; It would be an asset to have one of the following: Food & Nutrition, Home Management ... Level 2 (Commis Chef), Customer Service, F& B Restaurant Service Willingness to work flexible ...
- Not disclosed
- Updated 26/06/2025
- Kingston and St. Andrew
design. Support/Perform processes related to prepaid subscriber management and voucher management. Support Marketing/Products and Customer Care teams to configure promotions ...
- Not disclosed
- Updated 16/07/2025
- St. James
, including inventory management, drafting reports, proper handling of wedding documentation ... and expectations. Specific requirements/duties of the position include: Exceptional customer service skills ...
- Not disclosed
- Updated 03/07/2025
- Kingston and St. Andrew
and approval of customers whose contracts may needs amendments. Maintain Customer payment records ... . Resolve collection issues by responding to customer queries, examining customer accounts, payment ...
- Not disclosed
- Updated 10/07/2025
- Kingston and St. Andrew
the ultimate customer experience. We’re building a workforce that attracts and retains the best ... brought about by the business and determine if concern is a technical issue or related to customer ...
- Not disclosed
- Updated 22/07/2025
- Kingston and St. Andrew
customer’s account and conducting credit checks on existing and potential customers who seek a credit account. Ensure the customer’s request /(s) for copied invoices, statements, and banking details ...
- Not disclosed
- Updated 24/07/2025
- Kingston and St. Andrew
under pressure, problem solving and time management skills · Good organizing, teamwork, customer ... . Achieve set KPIs per work shift. Assist with the training of KFTL employees as required by management ...