Jamaica Jobs

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Customer Service Representatives - Loans

Outsourcing Management / Itel

as and when requested Provide enthusiastic, courteous and exceptional service to enhance customer ... JOB SUMMARY: Assist applicants with the processing of loans KEY RESPONSIBILITIES ...

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Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

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WORKFORCE MANAGEMENT- SUPERVISOR

Fusion BPO

WORKFORCE MANAGEMENT SUPERVISOR COMPETITIVE RATES AT LEAST 5 YEARS EXPERIENCE REQUIRED ... , implement, and manage workforce management strategies within the contact center that ensure proper staffing ...

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Supervisor - Government Data Management

Sagicor Group Jamaica Ltd.

Management team in the capacity of: Supervisor - Government Data Management Assist with resolving operational and team-related issues to support the accurate and efficient management of data related ...

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Account Management Officer (JESS)

KPMG Jamaica (JESS)

to support the Account Management’s process area. Team members within the delivery center work ... . The Clients’ Account Management’s process area performs tasks related to supporting active client ...

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Reservation Specialist - Car rental || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... from our high profile/valued corporate and other customers etc. Strives to keep customer satisfaction ...

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Reservation Sales Specialist(Soft Sales) || 500USD Hiring Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfill customer needs in response to inquiries, requests and requirements ...

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Facilities Management Officer (GMG/SEG 1)

The Casino Gaming Commission

Job Summary Under the general supervision of the Director, Human Resources Management & Administration, the Facilities Management Officer is responsible for planning, coordinating and executing all ...

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Operations Supervisor - Collections

Outsourcing Management / Itel

to achieve defined KPI targets, resolving customer escalations and practicing cultural behaviors ... future leaders on your team. • Handle customer complaints, questions and issues. KEY COMPETENCIES ...

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Safety & Security Management Officer (GMG/SEG 1)

Ministry of Water, Environment and Climate Change"

of disaster and emergency management interventions; Responds to medical and other emergencies, bomb ... management; Fosters relationships with GOJ stakeholders and related partners in emergency services ...

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Customer Service Representative

Fabula Holdings Limited

hours per week, 6 days per week. Skills/Requirements Min 3-5 years experience needed in customer ... inbound customer calls Social media response (FB, Insta) Customer review response, ad hoc support ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Customer Service Superstar

Advantage Communications

, into the Customer Relationship Management (CRM) or other similar tools used. Follow s up and communicate s ... In this role, Customer Service Representatives are responsible to provide first-in-class customer ...

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Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

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Trainer (Montego Bay)-Customer Service

Segoso

Segoso Caribbean is a leader in customer service excellence, providing top-tier call center ... candidate is passionate about coaching, skilled in communication, and dedicated to improving customer ...

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Customer Service Representative

CLICK HERE TO APPLY TODAY! Onsite – Montego Bay, JA Customer Service Representative $550 JMD/Hour ... , professional, and patient-centered service. Key Responsibilities: Patient Experience & Call Management: Answer ...

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Freight and Customer Service Representative

Freight and Customer Service Representative We are looking to hire an enthusiastic, people-oriented, and driven Freight and Customer Service Representative to provide support to the various Freight ...

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FULL TIME Reservation Specialist (Customer Service) Kingston (Onsite)

Concentrix(CNX)

and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service related ...

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Inside Sales & Customer Support Specialist

as an Inside Sales & Customer Support Specialist . This hybrid role combines customer service, inside sales, and administrative support functions. The ideal candidate will have a strong customer ...

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Executive Assistant - Retail & Customer Operations

Supreme Ventures Group

executive support in the following areas: Retail, Retail Centre, Customer Support, Draw Operations ... management Process requisitions for payment of vendors/suppliers Maintain library/storage of marketing ...

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Logistics Customer Service Agent - Now Hiring For Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Banking Support Specialist

Advantage Communications

within the customer contact, into the Customer Relationship Management (CRM) or other similar tools used ... customer support and sales for the product and service lines offered by our client. The types ...

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Sales Executive

focusing on coordinating sales, customer service and after sales support. In that capacity ... activities Installation Scheduling & Site Visit Coordination Follow-ups and Lead Generation Customer ...

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Restaurant Operations Manager

Joni Gaye Cawley & Associates

performance. The Restaurant Operations Manager plays a critical part in team leadership, customer satisfaction, and the overall success of both operations through proactive management, cross-functional ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... technical and customer support accounts Operate with real accountability for outcomes, not just ...

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S​u​p​e​r​v​i​s​o​r​

MegaMart Jamaica

, optimal productivity, the provision of excellent customer service and adherence to Standard Operating Procedures. MAJOR DUTIES AND RESPONSIBILITIES: Focuses on customer satisfaction and needs, ensures ...

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Business Development Manager

Quality Chemicals

Position Description: As a member of senior management, the Sales and Customer Service Manager ... management, customer visits, cold calls and prospect engagement. Specific Responsibilities of the Job ...

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Location Manager - NMIA

Guardsman Group

the resources and activities in a timely and effective manner to ensure objectives and customer ... in Operations Management or Business Management with a focus on Human Resource At least five (5) years ...

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Solar Advisor

understanding, consultative selling, and customer relationship management to deliver energy-efficient ... to installation and after-sales support Customer Relationship Management Maintain ongoing communication ...

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Credit Manager

management function Establish and review customer credit limits and terms Assess customer creditworthiness ... experience in credit management, credit risk, or financial control Is trusted to make sound, high-impact ...

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Sales Representative

Pennflo Imports

customer management and relationship-building skills. Must possess a valid driver’s license ... -service products to meet sales targets while building and maintaining strong customer relationships ...

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Sales Representative / Territory Sales Representative

Pennflo Imports

and market feedback to management as required. Represent the company in a professional and customer ... track record with measurable performance results. Strong customer management and relationship ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Senior Operations Manager

Contax 360 BPO Solutions

customer care across diverse markets. We are expanding rapidly and seek an experienced Senior Operations ... with business goals. Key Responsibilities Operational Leadership & Management Lead, mentor, and develop site ...

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Talent Manager

Wisynco Group Ltd

Key Responsiblities Support the implementation of the talent management strategy related to recruitment, performance management, succession planning, talent assessment, and training and development ...

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Sales Stars Needed ....

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

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Inquiry Intake Coordinator (JESS)

KPMG Jamaica (JESS)

operational roadblocks. ​ Advance Knowledge Management (KM) : Organize guidance and operational ... management, including intake reviews, tracker updates, timeline management, and SharePoint folder creation ...

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Project Manager

RealDecoy

, and mitigation throughout the project lifecycle. Business Analysis & Requirements Management Facilitate ... alignment with business objectives and technical feasibility. Stakeholder Management Serve ...

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Human Resource Manager

Microsoft Office Skills. Budgeting and Cost Management. Excellent Communication Skills and Customer ... . Participate in strategic planning with the management team, aligning HR strategies with business ...

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Category Manager

Dufry Jamaica

for the successful management of these categories, ensuring optimal assortment, effective supplier negotiation, and adherence to global commercial guidelines. Responsibilities: Category Management: Utilize ...

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Sales Manager

to expand the customer base, drive revenue growth, and strengthen brand awareness. RESPONSIBILITIES ... sales budgets and monitor expenses. Manage and strengthen customer relationships to ensure ...

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Insurance Sales Representative

Joni Gaye Cawley & Associates

, and weekly reporting, while delivering excellent customer service and meeting sales targets. Key ... effectively to objections to close deals Request referrals from satisfied clients to expand the customer ...

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Commercial Manager

Joni Gaye Cawley & Associates

. This is a senior management role responsible for driving revenue growth, market expansion, and brand ... , and competitive threats Collaborate with internal teams to ensure product offerings meet market and customer ...

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IT Risk & Issue Resolution Specialist

KPMG Jamaica (JESS)

a highly motivated IT Risk & Issue Resolution Specialist to join our Risk Management workstream ... to make a real impact. What You’ll Do Own the end‑to‑end management of IT and risk issues ...

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C​o​u​r​i​e​r​

Thrive HR Solutions

Key Responsibilities Complete scheduled customer deliveries according to assigned routes Operate ... -management skills High level of integrity, honesty, and professionalism Ability to work independently ...

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SALES REPRESENTATIVE- SEPROD

Caribbean Producers Jamaica Ltd

Skills KNOWLEDGE, SKILLS AND ABILITIES ● Excellent Time Management, Customer Service Skills ... customer accounts, while acquiring new business prospects. ● Manage and achieve monthly sales quotas ...

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Compliance IT Audit Lead (JESS)

KPMG Jamaica (JESS)

, drive cross‑disciplinary IT & Security risk management plans, and influence leadership decisions ... . ​Develop and implement a comprehensive IT & Security Risk Management plan; translate risk insights ...

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RESORT SHOP MANAGER

Sandals Resorts International

but is not limited to customer service, inventory management, staff management, buying and merchandising, and record ... : A minimum of two years' experience in a similar role A Degree in Management or Sales ...

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Chief Operating Officer (COO)

Customer experience Operational efficiency Brand stewardship Technological enablement Shareholder ... are achieved, including profitability, customer experience, staff engagement, and return on equity ...

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B​e​a​r​e​r​/​D​r​i​v​e​r​

Joni Gaye Cawley & Associates

on behalf of the company. If you are dependable, organized, and customer-friendly with strong knowledge ... /region. Excellent time management, reliability, and integrity. Ability to maintain confidentiality ...