Customer Management Jobs

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Administrative Assistant

People Management Career

communication skills, organization skills, time management skills, a service-oriented attitude ... . Acting as a point of contact for clients, vendors, and visitors, ensuring excellent customer service ...

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Head of Division – Project Management Office

Cayman Compass

YOUR CAREER AWAITS... Head of Division - Project Management Office Reporting to the Chief Strategy ... of a project governance and management framework, including the relevant policies and procedures ...

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H​o​u​s​e​k​e​e​p​e​r​

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

with little supervision and maintain a high level of performance. Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality Knowledge of English ...

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B​u​t​l​e​r​

Turks & Caicos Collection (Waterloo Hotel Management Ltd)

to adapt to a fluid environment. Commitment to a high level of customer service Strict attention ... Butler Job brief We are looking for a Butler to act as the hotel’s main point of contact ...

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Risk Management Project Administrator (TEMP.) (K-JESS)

KPMG Jamaica (JESS)

to independence clearance data, maintaining client and target information in the firm's risk management ... an environment driven by customer service and teamwork. Ability to work independently and work ...

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Customer Onboarding Officer

Regency Recruitment and Resources Limited

year of experience in customer service / support, and account management. High emotional intelligence ... platforms. Understanding customer context and goals and providing product information to best serve ...

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Customer Experience & Sustainability Coordinator

Decameron All Inclusive Hotels & Resorts

Key Responsibilities: Customer Experience Management: Develop and implement strategies to improve ... Administration, Hospitality and Tourism Management, or related field. Proven experience in customer ...

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Customer Service Representatives

itel

POSITION PURPOSE: Providing great customer experience to our customers by keeping them engaged ... . Each Agent is responsible for having dynamic conversations that assist the customer with their billing ...

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Customer Service Representative

We are seeking a highly motivated Chat Support Specialist with a strong background in customer engagement, online chat support, relationship management, and sales. The ideal candidate will possess ...

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Customer Service Representative

Optimum Jamaica

needs to higher complex customer needs. Data Entry and Management: Accurately input and update customer ... Customer Service Agent Job Description Job Summary: As a Customer Service Agent ...

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Customer Service Representative

IGT Latin America Corporation

CUSTOMER SERVICE REPRESENTATIVE OVERALL OBJECTIVE & PURPOSE Reporting to the Business Operations Supervisor, the Customer Service Representative will support the day-to-day administrative functions ...

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Customer Experience Representative

Guardsman Group

Administration Certificate in Customer Service and or Supervisory Management Minimum of 5 CSEC ... The general purpose of this position is to provide customer experience support with concentrated emphasis ...

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Customer Service Representative - Chat

Optimum Jamaica

JOB DESCRIPTION To achieve desired customer delight by ensuring satisfactory response to customer interaction. Needs to be technically sound to ensure customer technical queries are addressed ...

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Customer Service Representative

Fakoory’s & Co Limited

. Prepare invoices using the Peachtree/SAGE 50 Accounting Software. Ensure completion of customer ... conversions. Facilitate customer inquiries as they related to accounts receivables and invoices ...

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Customer Care Consultant

Advanced Call Center Technologies, LLC

? If so, apply now for an instant interview! We offer Customer Support Associate: PAID TRAINING ... Health Insurance FREE Transportation Lunch Subsidy & Onsite Canteen Position Summary A customer ...

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Customer Service Representative

Advanced Call Center Technologies

for energetic, motivated individuals to join our rapidly growing team of Customer Service ... – more than 90% of our leadership team started as Customer Service Representatives! Working at ACT ...

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Customer Obsessed Associates

Collective Solution BPO Limited

! We are seeking customer obsessed Associates. (Recruitment will be done fully online!) Find us on Facebook ... : Provide high level, world-class customer service to a wide range of customers. Gather information ...

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Customer Service Representative

itel

POSITION PURPOSE: Providing great customer experience to our customers by keeping them engaged ... interactions 2. Works closely with mentors, team leaders and management team to provide quality ...

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Logistics Customer Service Agent - Kingston

IBEX Global

Escalate problematic customer issues to management according to standard operating procedures Properly ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Customer Service Representative -MBAY (Transportation)

Continuum Global Solutions

on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice ... Customer Service Representative (Transportation) Montego Bay, St James, JM, JMCJS12 Postion ...

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Customer Service Representative -MBAY (Transportation)

Continuum Global Solutions

on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice ... Customer Service Representative (Transportation) Montego Bay, St James, JM, JMCJS12 Postion ...

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Onsite-Customer Service/ Retention Agents

Etech Global Services LLC

holidays. HEART/NTA Customer Service Certificate is accepted. Must be able to type a minimum of 25 WPM. Balanced in terms of delivering utmost quality customer experience and possessing good negotiation ...

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Customer Service Representative -Nassau (Port)

Department of labour Bahamas

transportation and travel industry invites applicants to join our team. Job Summary The Customer Service ... by Management. Perform other duties as assigned. Qualifications High school diploma or equivalent ...

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Senior Customer Service Associate - Bi-Lingual French

Sutherland

to management ideas that would lead to improvement in the Customer Care process Handle incoming ... Associates in this role get to handle customer interactions in fluent French like: Proactively process ...

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Customer Service & Sales Agent (Voice) - Full Time

Continuum Global Solutions

in customer care management. Continuum Global Solutions leverages world class voice, chat, email ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Service Representative (New Higher Wages)

Continuum Global Solutions

in customer care management. Continuum Global Solutions leverages world class voice, chat, email ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Sales Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

in customer care management. Continuum Global Solutions leverages world class voice, chat, email ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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IT Program Manager

Computer Services Department of the Cayman Islands

is variable and demand-driven, responding to customer needs and tasks generated within the Ministry/Portfolio ... delivery. Monitor resource utilization and make adjustments to meet project demands. Risk Management ...

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Retail Store Manager

Caribbean HR Solutions

. The manager will ensure all focus is on the customer experience and satisfaction through fulfilment ... customer experience; Coach and support team members to help them meet departmental goals; Become an expert ...

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Store Manager (Party Supplies)

Kaleidoscope Paints Limited

sales, inventory management, customer service, staff management and any other related operational ... customer satisfaction, and achieve business goals. Budgeting and Financial Management : Creating ...

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Sale Manager

, and other areas of management to ensure on-time delivery with minimal wastage and ensure customer demand ... customer relationships directly in the field while managing Account Executives. Sales Oversee ...

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Service Coordinator

Favio

/Customer Service Management. ... Communicating effectively with external clients to schedule jobs timely and accurately. Analyzing customer data ...

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People Experience Executive

Guardsman Group

in Customer Service Associate or Bachelor’s Degree in Business Management, Marketing, Customer Service ... to the next level of support. Provide key insight into employee feedback to Management. Handle ...

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Consumer Services Lead

Digicel

JOB RESPONSIBILTY Managing products and services and ensuring a positive customer experience. This multifaceted position involves a combination of customer support, product support and quality ...

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Assistant Warehouse Manager

Agostini's

Key Responsibilities Assists in achieving daily targets (customer satisfaction, employee management ... to requirements and advising management on corrective actions. Assists with the preparation of daily, weekly ...

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Relief Route Sales Assistant (Western Region)

Facey Commodity Co. Ltd.

of products of the truck. Ensure adherence to stock management procedures. Track customer payments ... trade. Engage, sell and deliver products to stores Merchandise products in customer stores to ensure ...

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Loans Officers- Islandwide (Sales)

Kris An Charles Investments Co. Ltd

about sales and extremely proactive and should demonstrate the ability to build and maintain customer ... prospective customers to determine eligibility for loans Process loans on the Company’s loan management ...

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Corporate Sales Executive

National Shoe and Occupational Solutions Limited - NATCO

, and accurate imputing of customers information in the company’s Customer Relations Management (CRM ... customers and increasing the customer base for NATCO’s products to wholesalers and retailers ...

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Sales Manager

Honey Bun Ltd.

customer base/new customers. Ensures proper merchandising of products in stores. Participates in all Marketing ventures. Responds to the sales team on all crises and resolve issues promptly. Customer ...

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Brand Experience Business Partner

experience in brand management, customer service, or a similar role Proficient and computer literate ... , this role aims to elevate the overall customer experience, strengthen stakeholder relationships ...

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Sales Associate

Dufry Jamaica

customers in locating merchandise. Communicate customer’s requests to management Participate with in-store ... Sales Associate A Sales Associate is responsible for maintaining outstanding customer service ...

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Sales Representative, Alstons Shipping Limited

ANSA McAL Group of Companies

positive business and customer relationships. Reach out to customer leads through all necessary ... of customer problems and complaints to maximize satisfaction. Achieve agreed upon sales targets ...

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Store Manager

Regency Recruitment and Resources Limited

to maximize the profitability of the store and deliver exceptional customer service ... and customer service and other store standards to ensure products are properly displayed and service ...

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Store Manager - Tobago

Regency Recruitment and Resources Limited

of the store and deliver exceptional customer service. PRINCIPAL ACCOUNTABILITES: Develops, implements ... of the company. Maintains retail, visual merchandising and customer service and other store standards ...

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Call Center Agent (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management ... Customer Center Agent (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location: This position ...

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Call Center Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management ... Customer Center Rep (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location: This position ...

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Claims Agent - Portmore

IBEX Global

. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...

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Retail Sales Supervisor

Department of labour Bahamas

our staff, and ensure excellent customer service. The ideal candidate will have experience ... management skills. Retail Supervisor Duties and Responsibilities Oversee the daily operations ...

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Food & Beverage Manager

Issa Nicholas (Grenada) Limited

To be a successful food and beverage manager, you should have excellent customer service ... operations. Following food and safety regulations. Maintaining positive customer relationships ...

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Restaurant Managers (Ocean Club)

Department of labour Bahamas

Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise ...

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C​a​s​h​i​e​r​

Graceway Trading Ltd

according to established procedures Communicate customer request and or complaints to management Maintain ... Duties/Responsibilities Ensure that each customer receives outstanding service by providing ...

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Optical Service Representative

Regency Recruitment and Resources Limited

Type: Permanent PRINCIPAL ACCOUNTABILITES: Presents and sells cash/credit options to the customer ... decisions and satisfy the customer needs. Processes and completes cash transactions daily and all ...

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Hotel Operations Director

Responsibilities: 1. Department Management: Oversee the day-to-day operations of the Food ... of cleanliness, customer service, product consistency,guest satisfaction, and presentation of guest ...

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Reservation Chat Representative

Contax 360 BPO Solutions

Chat Representative is responsible for providing exceptional service to every customer they will interact with via live chat and other communication media and respond to customer inquiries ...

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Sales Manager

company objectives. - Analyze market trends, customer behavior, and competitor activities to identify ... to develop and execute effective sales tactics. 4. Client Relationship Management: - Build and maintain ...

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Radio Frequency Technician

and quality Conducting new site surveys for new infrastructure radio implementation or customer ... from monitoring and the management of these devices Use RF tools for coverage prediction that gives ...

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Assistant Sales Manager

National Shoe and Occupational Solutions Limited - NATCO

. Managing Key Customer Accounts and pursuing business growth opportunities with all Corporate Customers ... an environment where both internal and external customer service reflects the company’s Strategic ...

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CLIENT SERVICE ASSOCIATE

Proforma (ProTeam Up Division)

in every customer interaction. Specific Responsibilities: Prepare quotes and presentations for clients. Enter sales ... customer and supplier information within database. Answer incoming phone calls and emails ...

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Tier I Support

Amplia Communications Limited

customer's reported problems, educating new customers, escalating issues as needed and promoting ... and professional solutions for customer inquiries via phone, email, online chat etc. Utilize ...

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Sales Representative

in planning and implementing sales strategies. Experience in customer relationship management ... JOB SUMMARY Responsible for the effective management of the assigned sales territory to execute ...

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Appliance Technical Expert (Warranty Agents) - Portmore

IBEX Global

customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...

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Luxury Brand Retail Manager

Department of labour Bahamas

a fantastic product and work in a fast-paced store environment. Making every customer interaction ... RESPONSIBILITIES 1. Sales Management Achieve and exceed boutique sales targets by setting sales ...

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Property Facilities Manager (Commercial Real Estate Sector)

Favio

Facilities Managers to provide excellent customer service to their established/new clients ... /board) and tenants. Respond to, resolve and record all tenant and/or customer complaints in FM ...

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Online Optical Team Lead

Regency Recruitment and Resources Limited

previous experience in inventory management and/or customer service is required. Clear communication skills ... the development and utility of our Optical online site, including order fulfillment, inventory management ...

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Sales Manager

Caribbean Analytical Services Limited

, and customer relationship management. Conduct regular performance reviews, provide constructive feedback ... sales targets. Strong understanding of sales methodologies, customer relationship management (CRM) best ...

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Store Manager

Lee's Fifth Avenue Ltd.

management. Provide regular reports on store performance and customer feedback. Qualifications: Minimum of 5 ... Job Title: Store Manager Location: Kingston Are you passionate about fashion, customer service ...

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Operations Manager - Home and Building

J. Astaphan & Co Limited

, inventory, and customer management preferably in a retail environment Strong analytical skills ... , ensuring maximum sales and profitability through customer service, merchandising, inventory, expense ...

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Parts Sale Associate

Department of labour Bahamas

performs a variety of customer service, in store, marketing, promoting, advertising and stocking duties ... duties as they relate to proving excellent customer service. (smile, engaging ,courteous) Greet ...

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Casino Clerk

Atlantis Bahamas

customer credit information into Credit Management System Update/Process casino daily arrivals Process ... Management System. Verify customer details with banks inclusive of bank wire transactions Create, modify ...

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Parts Specialist (Contact Centre)

Island Routes

Parts Specialist He/She will ensure that the highest level of Customer Service possible ... . Ensure handling of all customer queries via telephone calls or emails. Providing call back or following ...

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Van Sales Representative

plans to improve on a continuous basis Develops & implements Customer Business Development plans (CBDP ... , opportunities for the assigned areas. Obtains customer feedback, handles customer complaints ...

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Merchandise | Logistic Officer

Department of labour Bahamas

customer queries including Customer Service queries. Inventory Management • Run reports to assist with: o ... . • Coordinate, audit, and monitor the movement of all Customer shipments, overseas repairs ...

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Operations Manager

Advantage Communications

performance reviews and overall team effectiveness with upper management. Supervise Senior Team Leads in their management of Team Leaders and contact center agents. Ensure there is a high level of motivation ...

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Operations Manager (All Parishes)

Influx

client relationships, overseeing people management initiatives, and fostering collaboration across ... : At least 2 years of management experience within the BPO industry Excellent English speaking ...

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Operations Manager (All Parishes)

Influx

client relationships, overseeing people management initiatives, and fostering collaboration across ... : At least 2 years of management experience within the BPO industry Excellent English speaking and writing ...

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Client Services & Solution Sales Manager (K-JESS)

KPMG Jamaica (JESS)

of professionals in various job functions, including customer service, project management, data analysis ... in demand efficiently. Experience in end-to-end P&L & Budget Management, billing reconciliation, customer ...

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Sales Associate

Advanced Call Center Technologies, LLC

Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback ... quickly. Is consistently at work and on time Follows instructions, responds to management direction ...

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B​a​r​t​e​n​d​e​r​

Department of labour Bahamas

introduced by management - Great customer service with ability to provide special requests from customers ... , and craft cocktails - Assist with creation of new beverage along with management - Ensuring beverage ...

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Client Success & Sales Operations Manager

Symptai Consulting Ltd

+ Account operations and customer success tracking. + Pipeline management, target tracking ... to support the sales instrument. + Customer Document management (Teams & Salesforce) – Sales ...

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Account Manager

Pennacool.com

and analyzing data, and improving the overall customer experience. support team members with reaching ... of Client Services and Marketing Key Performance Indicators Time Management Meeting deadlines ...

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Credit Analyst

Rubis

for assisting with the management of the company’s receivables by supporting the credit/collection processes ... balances. Engaging in cross-functional teams to resolve customer issues Reconciling customer accounts ...

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Enterprise Account Manager

Digicel

’, which includes all aspects of Digicel Business within its customer base. You will be responsible for all aspects of Enterprise Account Management example (Setting Strategy, Driving Profitable ...

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Sales Executive - Auto Sales

of various vehicles. 3. Customer Relationship Management: - Build and maintain strong, long-lasting ... skills, and a passion for delivering exceptional customer service. Key Responsibilities: 1. Sales Target ...

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Sales Supervisor

Regency Recruitment and Resources Limited

Performance Standards Customer Service • Helps drive a positive customer experience by building customer relations and identifies with the customers’ needs. • Creates ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Cash Application Analyst

Digicel

the day‑to‑day operation of the billing process, to involve liaison with the Customer and Order Management ... inquiries from customer service & collections teams from customer payment activities Transfer ...

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Channel Business Manager

Key responsibilities include but are not limited to the following: Territory Management ... the customer base. This may involve identifying new channel partners, cultivating relationships ...

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Restaurant Manager

Restaurant Associates

are maintained. Assumes full responsibility for restaurant profit and loss management by implementing marketing ... to exceed customer expectations with fast and friendly service in clean surroundings. Enforces compliance ...

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Operations Manager

Island Routes

training to enhance the ir skills and capabilities in event planning, logistics management, and customer ... to guarantee the delivery of all assignments. This includes daily management of business processes, manning ...

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QUALITY ASSURANCE SUPPORT OFFICER

reports for Management and key stakeholders to facilitate effective monitoring and sound management ... and credit management system. Assist with identifying, establishing, and maintaining of an in-house call ...

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Solar Advisor

Enersave Solutions Ltd

. After sales troubleshooting. Installation and Site Visit Scheduling. Communicating customer ... . Be prepared for any / all technical issues that may come about to ensure a high level of customer ...

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Tuck Shop Attendant

Secrets/Breathless Resorts & Spa

, retail or customer service experience preferred. Strong communication and interpersonal skills. Basic ... . Ability to operate effectively in a fast-paced environment. Strong customer service orientation ...

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DELIVERY DRIVER ASSISTANT

and load the van for customer delivery. Unload delivery van and carry the goods into the customer ... to assigned routes, schedules, safety procedures, and transportation laws. Strong time management ...

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PHARMACEUTICAL SALES REPRESENTATIVE

Department of labour Bahamas

and customer service techniques. Commitment to upholding our company& ethical standards. Excellent ... of products or services to customers based on their needs. Ensures customer satisfaction through ongoing ...

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Medical Sales Representative

Department of labour Bahamas

customer satisfaction through ongoing communication and relationship management; resolves any issues ... , with proven negotiation skills and customer service techniques. Commitment to upholding our company ...

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Sales Associate

Department of labour Bahamas

and responding to queries about products and purchases Provides recommendations according to customer needs ... card processing Handles refunds, exchanges and returns Documents sales by updating customer records ...

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Delivery Driver (Age 30-45)

Department of labour Bahamas

Clean driving record. Strong time management and customer service skills. Ability to walk, drive, lift ... We are looking for a reliable delivery driver who is concerned with customer satisfaction ...

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C​a​s​h​i​e​r​

Department of labour Bahamas

counters etc) Strong communication and time management skills Customer satisfaction-oriented High ... will play a fundamental role in achieving our customer satisfaction and revenue growth objectives ...

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Facilities Manager

Accent Marketing

, prioritization skills and time management skills to ensure that work related activities ... of management, staff and/or outside contacts. Demonstrated interpersonal skills to work effectively ...