Advantage Communications provides smarter, more efficient outsourced solutions that are custom-designed to be an extension of your business model and your brand. With 20 years as a North American outsourcing solutions provider, we’ve mastered the dynamic between cost-efficiency and customer service experience, meaning you won’t have to sacrifice one for the other. We form true partnerships with our clients, delivering a quick, seamless and successful transition from in-house operations to outsourcing.
Customer Service Representatives (CSR) are responsible to provide first in class customer support for services offered by our client. If you are passionate about customer service we'd love to have your join our team!
Advantage Communications is an outsourced contact centre company operating in both Jamaica and Canada. We’re known as “the nice guys” in the contact centre industry and have kept a relatively low profile in the marketplace over the last 18 years.
Reporting to the Site Manager, the Senior Supervisor is responsible for the day to day call centre operations within the assigned lines of business which specialize in providing the ultimate customer experience for various telecom services.