The Community Manager – New Providence Branches will lead a small number (no more than 6) of retail branches to achieve business performance goals by successfully implementing strategies, driving strong sales and service performance and employee engagement.
The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.
Assuring the fulfillment of preventive maintenance schedule, corrective maintenance activities, and emergencies on time and with high quality that permit to the FLM projects fulfill the KPIs and SLA
Coordinate and supervise the processes of Operation and Maintenance, Network performance, Quality and execution of maintenance projects within assigned area;