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IBEX Global

IBEX Global

Delivering superior customer services for over 12 years, IBEX is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 15,000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX is one of the most forward-thinking companies in the BPO industry.

Great careers are made every day, with IBEX! Delivering superior customer service for over 12 years, IBEX is a business process outsourcer offering contact center solutions to Fortune 500 clients around the world. At IBEX, we seek the brightest minds and most dynamic people in the industry, to help us deliver exceptional customer service experiences every day. As our clients' brand ambassadors, our employees elevate their sales, marketing, technical and relationship management expertise to new heights.

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Senior Operations Manager

The Senior Operations Manager leads, inspires, and motivates a team of supervisors and managers to ensure operation excellence, high employee engagement, satisfaction and retention. The Senior Operations Manager will ensure consistence achievement of financial and operational KPIs.

Customer Experience Professional - Portmore

Do You Have A Passion For Home & Decor? Be in the first batch of this Fun and Exciting New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Account!

Customer Service Agent - Kingston

This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.

Customer Service Associate - Portmore

Customer Service Agents will handle inbound telephone calls for customer who are reporting an auto or property claim at first notice of loss.

Customer Satisfaction Associate - Portmore

Our Satisfaction Associates are the front lines of our customer-focused and innovative company. This role is central to ensuring our customers receive high-quality custom apparel and products.

Sales Representative - Portmore

Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.

Design Sales Associate - Portmore

Be in the first batch of this Fun and Exciting New Campaign! Join us as a Sales Associate for our Graphic Design Account!

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