The Reservations Agent is responsible for providing an efficient and courteous hotel reservation service and is required to undertake other duties and responsibilities within the scope of the role.
Responsibilities include timely collection of unpaid claims, appealing denials, collections of underpayments, and documenting collection activity in the billing system. You will be required to research and resolve unpaid claims and rejections and request insurance changes through billing system.
The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.
To provide support, leadership and guidance to a team of Customer Service /Sales Representatives while ensuring the successful delivery of quality service to the Clients.
With over 1000 rooms and within 35 minutes of Montego Bay, at The Grand Palladium Jamaica and Lady Hamilton, we aim to deliver unique experiences to turn our guests into lifelong fans.
Assistant Accountant perform routine financial duties to support the company’s accounting system. Works as a part of an accounting team and reports to the head of finance.
ONLINE CHAT AGENTS- NO PHONES/TRAVEL AND TELEPHONE BANKING AGENTS NEEDED IMMEDIATELY