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IT Manager

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The Team Leader supervises and coordinates the day to day activates for their teams to ensure that various business needs are met and that KPIs have been achieved through the use of unique strategies, excellent customer service and the utmost professionalism.

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Customer Service Representatives (CSR) are responsible to provide first in class customer support for services offered by our client. If you are passionate about customer service we'd love to have your join our team!

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Reporting to the VP Call Centre Operations, the Project Manager’s (PM) objective is the successful management of key client projects with the goal of delivering every project on time, within scope and budget.

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Duties & Responsibilities Responsible for the delivery of Human Resources services within the assigned regions of responsibility. Activities include: Responsible to manage the recruitment and selection process to meet staffing goals across various levels in the business unit.

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Reporting to the Director of Technology, the Network Administrator is responsible for providing design, implementation and support of the company’s internal business and customer facing software and hardware.

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Business Unit Operations Manager Container Shipping

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Corporate Services Manager and Experienced Associates

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Technical Support Specialist - Kingston

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We are seeking qualified people to create a memorable experience for our customers by answering their calls in an efficient, courteous, and accurate manner while meeting compliance requirements.

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INFORMATION SECURITY ANALYST

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We are recruiting a talented professional for the position of Claims Associate for our Client Services – Claims Department.

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Applications are invited from suitably qualified persons to fill the post of:-

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This is a professional position responsible for managing a team of Customer Care and/or Technical Support Supervisors to ensure quality customer service and ensure performance and service level agreements are maintained and exceeded.

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Manages the complete Customer Care Call Center operation to ensure quality customer service and maintain Service Level Agreements.

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To initiate, plan, coordinate, and execute projects that will result in the seamless and efficacy delivery of service to International, Governmental and Multi National Customers supported by the Multi National services team

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To provide office management services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. To support the marketing function by executing targeted marketing activities.

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EXECUTIVE ASSISTANT

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To identify business opportunities by seeking prospects and evaluating their position in the industry; researching and analysing sales options; selling the company’s products; and managing customer relations effectively to ensure new and repeat business.

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Internal Audit Officer

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To provide technical and administrative support to the Human Resource Unit in order to facilitate the implementation and maintenance of the Agency’s Human Resource policies and procedures and the achievement of its corporate goals and objectives.

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IT Account Manager

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QUALITY ASSURANCE MANAGER

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Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

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Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

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