Service Excellence Jobs

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Guest Service Manager

Excellence Oyster Bay

. Proficiency in Microsoft Office and internet tools Key Comeptencies: Excellence Commitment & Service ... About the Role: The Guest Service Manager is responsible for ensuring a warm, personalized ...

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Logistics & Customer Service Director

J. Wray & Nephew

Customer Service & Logistics (CS&L) activities, ensuring timely and cost-effective delivery of raw ... and Customer Service strategies for all logistics and customer service activities in alignment ...

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Unit Manager

integrity and service excellence Key Responsibilities As a Unit Manager, you will play a critical role ... UNIT MANAGER Are you a dynamic, people-driven leader with a passion for sales excellence ...

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Operations Manager

Beharry Holdings Inc

Excellence. Team Leadership and Staffing. Sales and Financial performance. Customer Service ... We are seeking an experienced and proactive Operations Manager to join one of our subsidiaries ...

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General Manager (Barbados)

Caribbean ARI Inc.

outstanding results while cultivating a culture of excellence, motivation, and inclusivity. Success ... Management. •Champion operational standards and retail excellence across store, ensuring consistency ...

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1. Country Manager 2. Senior Manager-Operations, Kingston Jamaica

Acerh Caribe Jamaica Ltd

driving operational excellence, optimizing processes, and maintaining high standards of service ... resources, and driving performance to meet organizational goals and service standards. Education ...

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Resident Manager

Blue Diamond Resorts

, ensuring high-performance teams and a culture of excellence. Monitoring guest feedback, service KPIs ... is responsible for: Overseeing daily hotel operations to ensure service quality, guest satisfaction ...

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Food and Beverage Manager

Blue Diamond Resorts

, ensuring flawless service and elevated guest experiences. Partnering closely with the Executive Chef and hotel leadership to maintain culinary excellence, brand standards, and operational consistency ...

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Housekeeping Manager

Blue Diamond Resorts

abilities with a guest-centric mindset and a strong commitment to service excellence. Knowledge ... exceptional cleanliness, presentation, and service consistency in guest rooms, suites, villas, public ...

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Front Office Vacancies

Ocean Coral Spring Hotel

operations, ensuring smooth and efficient service delivery. Manage, train, and motivate the front desk team ... inventory, and billing. Ensure compliance with all hotel policies, procedures, and service standards ...

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1st Line Support Analyst - Bilingual English/Spanish

ESP.CO. UK. Ltd / ESP GLOBAL

expectations. Join our equal-opportunity community, where passion meets service excellence ... service levels. You will also provide excellent customer service and communication in both languages ...

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Learning & Development Assistant Officer (JESS)

KPMG Jamaica (JESS)

communication and customer service skills Familiarity with web-based technologies and MS Office ... Now: Join us in delivering exceptional support and driving operational excellence. Submit ...

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Learning & Development Manager

Blue Diamond Resorts

(universities, suppliers). Promote a culture of continuous learning, innovation, and service excellence ... Key Responsibilities: Design, implement and evaluate training programs aligned with organizational ...

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Vice President, Fund Management - Insurance, Pensions & Collective Investments (IPC)

NCB Financial Group

oversight to the Fund Management Team, fostering technical excellence and a high-performance culture ... and manage relationships with external investment managers, service providers, and industry stakeholders ...

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Restaurant Operations Manager

Joni Gaye Cawley & Associates

Strong background in customer service excellence Bachelor’s degree in Hospitality Management ... exceptional service delivery, operational efficiency, food quality, and compliance across Front of House (FOH ...

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Room Division Manager

Blue Diamond Resorts

and service excellence targets. Driving guest satisfaction through proactive engagement, service recovery ... -centric service delivery. Ensuring consistent adherence to brand standards, operating procedures ...

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Project Manager (RMO) (JESS)

KPMG Jamaica (JESS)

for an experienced Project Manager to lead strategic initiatives and ensure operational excellence. Role ... and serve as the primary point of contact for service delivery. ​Lead and mentor a project team ...

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Chief Steward

Silversands Grenada

, and compliant kitchen environment. Key Responsibilities Operational Excellence Supervise daily cleaning ... and food service principles. Strong decision-making skills under pressure. Excellent customer ...

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Business Operations & Senior Accounts Manager (BOSAM)- KCLH

KCLH Full Business Solution

. We focus on excellence, earning client trust, and offering solutions that promote sustainable ... efficiency across all service lines. Drive process improvements, systems upgrades, and automation ...

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Junior Executive Sous Chef

Blue Diamond Resorts

operational excellence and brand standards. Key Responsibilities: Supervise day-to-day kitchen operations ... , and administrative requirements. Lead initiatives to improve service and operational efficiency ...

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Sales Supervisor

and roofing industry. • Resolve customer complaints and service issues in a timely and professional ... capabilities. • Results-driven and committed to excellence. •High integrity and professional conduct ...

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Sales Manager

engagement Customer Relationship Excellence Build and maintain strong relationships with all customer ... through proactive engagement and service Performance Monitoring & Analytics Conduct real-time ...

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Retail Manager

revenue, improve service quality and uptime, strengthen compliance and HSSE standards, and ensure ... , and a competitive product and service mix. MAIN ACCOUNTABILITIES Lead the development and execution of the retail ...

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Real Time Analyst

Advantage Communications

contact center operations to ensure optimal performance and service delivery. This role involves ... service levels, communicate with operations teams, and document actions taken throughout the day ...

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Shift Supervisor (JAMAICA)

Starbucks

legendary customer service to all customers by acting with a customer comes first attitude ... up with baristas during the shift to ensure the delivery of legendary customer service for all customers ...

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Collections Associates

BLEWSTREAM ECOSYSTEM

team focused on operational excellence. Play a key role in optimizing working capital and client ... Position Title: Collections Location: 26 Bay Road, St. James, Port of Spain Employment Type ...

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Technical Customer Support Manager (All Parishes)

Influx

Service Delivery Manager (SDM) to take ownership of client accounts, lead operational teams in BPO ... , training, and career development for leaders and agents. Drive operational excellence and standardization ...

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IT Program Portfolio Lead - (JESS)

KPMG Jamaica (JESS)

understanding. ​Customer Service: Commitment to quality outcomes and client satisfaction ... : Influence and maintain relationships across all levels. ​Technical Excellence: Problem-solving, data ...

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Accounts Supervisor (Real Estate Sector)

Favio

in the service line including timely collection of receivables and payment of liabilities to avoid ... of any customer issues. Lead, inspire, and facilitate team performance to ensure excellence in delivering ...

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People and Culture Manager

Blue Diamond Resorts

initiatives that enhance engagement and service excellence. Overseeing People & Culture budgeting ... We are looking for a People & Culture Manager to join our opening team at Royalton Vessence ...

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Operations Manager

Private Sector Organisation Of Jamaica

with integrity, respect, and service excellence. Accountability: Demonstrates strong ownership mindset with high ... The Private Sector Organisation of Jamaica is looking for a dynamic, analytical, and visionary ...

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General Manager

Postal Cooperative Credit Union

, and operational excellence. The successful candidate will oversee all departments, drive innovation ... , and member service delivery. Marketing, public relations, and community engagement. AUTHORITIES ...

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Knowledge Management Coordinator (JESS)

KPMG Jamaica (JESS)

with the JESS RM–I Risk Manager and PQT team members to ensure high-quality service delivery and continuous ... dashboard reports for leadership insights ​Monitor service level agreements and escalate risks ...

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Store Manager

Starbucks

by training and holding partners accountable for delivering legendary customer service. Drives ... operational excellence in the store. Tools include, not limited to, Quarterly Business Review, Monthly ...

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Lead Data Engineer (Ref DDS) (JESS)

KPMG Jamaica (JESS)

. ​Deliver quarterly service performance reports and manage client feedback and escalations ... Competencies Business Skills Clear and effective communication ​Strong customer service orientation ...

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Digital Transformation Analyst (JESS)

KPMG Jamaica (JESS)

communication ​Customer service excellence ​Teamwork and collaboration ​Stakeholder relationship ... team meetings, document actions, and drive project timelines. Identify and implement service ...

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IT Support - Tier 1

Technosoft Solutions Ltd.

, excellence, trust, accountability, mutual respect, and commitment , we strive to foster a culture ... , and mobile devices. Excellent communication and customer service skills, with a patient ...

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Project Manager (Ref DDS) (JESS)

KPMG Jamaica (JESS)

RESPONSIBILITIES Service Delivery • Responsible for driving and overall management of assigned projects ... and implement standards, key measures and metrics; drive adoption and excellence in Agile and Waterfall ...

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IT Risk and Compliance Specialist (IT Audit) (JESS)

KPMG Jamaica (JESS)

center supporting KPMG United States. We are committed to excellence, innovation, and building a team ... . Customer Service: Commitment to quality outcomes and stakeholder satisfaction. Collaboration: Build ...

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Legal Administrator Team Lead (Ref CCVC) (JESS)

KPMG Jamaica (JESS)

operational excellence and innovation. The Role As a CCVC Team Lead , you will supervise a team ... and quality-driven mindset. Leadership and people management skills. Customer service orientation ...

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Project Manager (Ref PRISM) (JESS)

KPMG Jamaica (JESS)

within the approved budget and schedule. ​ ​ ​ JOB RESPONSIBILITIES ​ Service Delivery ​ Manage ... ​ ​ ​ Apply Today! If you're ready to take your career to the next level. Let's achieve excellence ...

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Operations Manager (Direct to Client)

Regency Recruitment and Resources Limited

, and on schedule, while maintaining Jotun quality standards and exceptional customer service. Key ... , with a focus on safety and operational excellence. Conduct performance reviews and foster a culture ...

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General Manager (Direct to Client)

Regency Recruitment and Resources Limited

excellence, and oversee team performance across all departments. The ideal candidate will possess ... customer service practices and resolving issues as needed. Communicate with stakeholders, including ...

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Commercial Manager

Rubis

business results for both short and long term Ability to instil a culture of operational excellence and to be an agent of change Customer Service Management Excellent problem solving and analytical skills ...

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EY-Parthenon Senior Manager GUY

EY Caribbean

. Guide team members, to drive excellence in service delivery and foster professional development ... understanding of other-related disciplines to deliver and promote exceptional service on engagements ...

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Digital & Payments Experience Manager

Digicel

customer tools—to enhance self-service capabilities and support interactions. Aligning operational efficiency with customer experience excellence, by identifying pain points, gathering user feedback ...

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Compliance Audit Lead (JESS)

KPMG Jamaica (JESS)

communication, problem‑solving, analytical, and independent judgment skills in a customer‑service, team ... . ​ Customer Service : Quality outcomes for internal and external stakeholders. ​ Collaboration & Teamwork ...

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Compensation Analyst

EY Caribbean

by being exposed to various capabilities, service offerings, and sectors. Working in multidisciplinary teams - often directly with leaders of major organisations, including the public service and private ...

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Pharmaceuticals Sales Representative

, excellence, contribution, and meaning—what you learn here will stay with you for life. Read ... activity; communicate insights internally. Recommend changes in products, service, or policy based on real ...

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Assistant/Associate/ Professor Physiology

American University of Antigua College of Medicine

and verbal communication skills. They should have a strong service record and a demonstrated history of excellence in teaching Physiology. Required qualifications include a Ph.D., M.D., or equivalent degree ...

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Finance Manager

National Bank of Dominica Ltd

standards to be able to meet the evolving needs of the customer. Models service excellence ... in the development, review, and revision of the department's service charter, standards, policies ...

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Manager, Numbering and Technical Support

Office of Utilities Regulation

and service delivery by regulated ICT entities. Manages the development of key performance indicators ... of independent assessments of quality of service/experience metrics. Prepare enforcement ...