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- Not disclosed
- Updated 09/01/2026
- Hanover / St. James / Westmoreland
Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...
- Not disclosed
- Updated 29/01/2026
- Hanover / St. James / Westmoreland
Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...
- Not disclosed
- Updated 10/10/2025
- Clarendon / Kingston and St. Andrew / St. Catherine
including English Prior experience in the Call Center Industry would be an asset Requires an excellent ... As a sales agents you will be the principal point of contact between our business and its customers ...
- Negotiable
- Updated 03/02/2026
- Kingston and St. Andrew / St. Catherine
) The Call Center Sales Representative Contractor role will involve speaking with prospective customers ... for our Contractor Call Center Representatives: Automated dialing EXPERIENCED in a call center: 2 years ...
- Not disclosed
- Updated 16/12/2025
- St. Catherine
to the call Retain existing member through the use of proactive customer service/consulting techniques ... on adding value Resolve problems on the first call, and with a minimum of transfers by consistently ...
- Not disclosed
- Updated 14/01/2026
- Hanover / St. James / Westmoreland
The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
- See description
- Updated 03/02/2026
- Grand Cayman / Kingston and St. Andrew / Port-of-Spain
From Home Tired of underpaid call center work? Ready to earn USD from home in The Caribbean? Join our high ... and written) Sales or call center experience (remote is a plus) Laptop/PC (8GB RAM+), headset ...
- Not disclosed
- Updated 09/01/2026
- Couva/Point Lisas
, then we are looking for you! KEY RESPONSIBILITIES: Customer Engagement : Prepare daily schedule to visit and/or call ... discussions. Reporting: Inform management of activity and results, including daily call reports, weekly ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew / St. Catherine
overtime. Design IVR flows, optimize call routing, manage our dialer, implement call branding ... trends to forecast call volumes and staffing requirements. Monitor real-time data and recommend ...
- Not disclosed
- Updated 26/01/2026
- Kingston and St. Andrew
for saving and retaining customers who are requesting to disconnect or downgrade service. Every call ... required. Call center experience required, previous technology and/or cellular sales or equivalent ...
- Not disclosed
- Updated 02/02/2026
- Kingston and St. Andrew / St. Catherine
in customer service excellence, providing top-tier call center solutions to clients worldwide ... We are seeking women to join our Sales campaign. Do you have a passion for engaging customers ...
- Not disclosed
- Updated 27/01/2026
- St. Catherine
and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... knowledge and use of departmental resources, policies and procedures • Maintains acceptable call lengths ...
Experience an entire hiring process online! Get Hired Today! As an Onsite Bilingual Call Center ... candidates receive a higher pay rate for their language skills. We are now hiring Bilingual Call ...
- See description
- Updated 19/08/2025
- St. James
and long call times. Effective verbal and written communication skills. Ability to stay organized ... required. 1–2 years of prior experience in customer service, call center, or medical office preferred ...
subjects including English is required with a minimum of 6 months call center experience. No CXC a minimum of 6 months - 1 year Call Center experience is needed in Customer Service E-mail. Have strong ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine / St. James
evaluations, scores, and trends. Use company software to locate and review call recordings. Attend training ... Purpose: The Quality Assurance Analyst ensures that all calls meet quality and compliance standards ...
- Not disclosed
- Updated 16/01/2026
- Kingston and St. Andrew
, and general assistance. First Call Resolution: Analyze customer needs/concerns, leverage applicable ... : Adhere to company guidelines and protocols for call handling, customer service, and issue ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ...
- See description
- Updated 26/01/2026
- Kingston and St. Andrew / St. Catherine
while aiming to close the deal in one call . Use our dynamic scripts, coaching, and paid training to hit ... in Sales, Customer Service, or Call Center operations (preferred, but not required). A competitive spirit ...
- Not disclosed
- Updated 03/02/2026
- Hanover / St. James / Westmoreland
quotas and daily call volume targets. Qualifications: CXC/CSEC-level proficiency in Math and English ... Debt Counselor About the Role: As a Debt Counselor, you'll play a crucial role in recovering ...
- Not disclosed
- Updated 29/01/2026
- Kingston and St. Andrew / St. Catherine
FUSION BPO SERVICES: 153 ORANGE STREET, KINGSTON # BANKING CUSTOMER SERVICE ASSOCIATE NEEDED # COMPETITIVE RATES # Experience on a Banking Account in a Call Center environment is a distinct ...
- Not disclosed
- Updated 27/01/2026
- Kingston and St. Andrew
to pass internal assessments. Customer Service experience in a call center or similar business ... Looking for a great place to work? Growth Opportunuites? Join us at our Kingston location ...
- Not disclosed
- Updated 09/01/2026
- Port-of-Spain / San Juan/Barataria / Trincity
and customer-focused individuals to join our call center team as Customer Care Agents ... policies. Demonstrate strong ownership of each interaction, aiming for one-call resolution and high ...
on a daily basis. • Utilize company software to locate calls and listen to call recordings ... ). • Satisfy high-level call evaluations/audits in a timely fashion. • Prove ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew
or Call Centre Operations. SPECIALIZED KNOWLEDGE & SKILLS: Strong knowledge of customer service principles, practices, and call center operations. Excellent verbal and written communication skills ...
- See description
- Updated 03/02/2026
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ...
- Not disclosed
- Updated 02/01/2026
- Kingston and St. Andrew / St. Catherine
and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...
with a minimum of 6 months call center experience. No CXC a minimum of 6 months - 1 year Call Center ... We’re Hiring over100 Rockstars To Join Our Team $600/hour + Free Lunch in Training + Free ...
- Not disclosed
- Updated 29/09/2025
- St. James / Trelawny / Westmoreland
situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...
- Not disclosed
- Updated 03/02/2026
- Clarendon
. Provide on-call support for the process control infrastructure and applications. Complete System ... A leading manufacturing company is seeking suitably qualified candidates for the position ...
- Not disclosed
- Updated 21/01/2026
- Hanover / Kingston and St. Andrew / St. James
or WhatsApp Video Call) Candidates who meet the above requirements should submit their applications ... NIGHT AUDITOR SUMMARY The Night Auditor is responsible for the accounting of all daily sales ...
- Not disclosed
- Updated 20/01/2026
- Clarendon
such as Sphera and Metron. Be available on-call to respond to site service needs outside of regular hours ... Key Responsibilities Lead and manage site utility operations by overseeing third-party contracts ...
- Not disclosed
- Updated 19/01/2026
- Chaguanas
technical support and training to healthcare personnel as required Perform on call duties. Minimum ... Main Responsibilities: Assembles, maintains and repairs basic electronic devices according ...
- Not disclosed
- Updated 16/01/2026
- Kingston and St. Andrew
as needed Meet or exceed monthly quotas and daily call volume targets Collaborate with the relevant ... JOB LISTING ACCOUNTS RECEIVABLES /COLLECTIONS SPECIALIST Application Requirements Applicants ...
- Not disclosed
- Updated 15/01/2026
- Kingston and St. Andrew
. KFTL MD must be available Monday-Friday as well as be on call for 24 hours business coverage ... JOB PURPOSE The job holder is a member of the Quality, Security, Safety & Environment Department ...
- Not disclosed
- Updated 12/01/2026
- San Juan/Barataria
Assist walk-in and call-in customers daily ensuring that orders are taken accurately. Issue monthly statements, and keep customers' files updated with current invoices, bills, and contact information ...
- Not disclosed
- Updated 27/01/2026
- Hanover / St. James / Westmoreland
to the queue for Retention, disconnect and move order call types routed via the IVR. Use saving techniques ... The Sales Specialist is a hybrid, cross-trained, multi-skilled agent. This person is capable ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew
in call center environments. • CRM Proficiency: Comfortable navigating CRM platforms to manage leads ... Job Description: Are you a persuasive communicator with a passion for outbound sales and helping ...
routine call center support for business products and services Follow standard scripts and established ... 🎧 We’re Hiring: Onsite Customer Experience Associate Company: Conduent | Location: Montego Bay ...
- Not disclosed
- Updated 02/02/2026
- Hanover / St. James / Westmoreland
QUALIFICATIONS AND EXPERIENCE: Associate Degree preferred. 3-5 years Call Center Management ... Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic ...
- Not disclosed
- Updated 21/01/2026
- Kingston and St. Andrew / St. Catherine
The Sales Trainer will be accountable for ongoing facilitation and mastery of our call center training programs. This includes product knowledge, sales closing techniques, systems training ...
- See description
- Updated 03/02/2026
- St. Catherine / Kingston and St. Andrew
satisfaction and employee morale. Learns and embraces new call center initiatives and training ... customer service or call center experience on a banking account is preferred. We welcome you to invite ...
- 45000 - 55000
- Updated 15/01/2026
- Turks and Caicos Islands
for on- call after hours. DUTIES & RESPONSIBILITIES Practices in accordance with the standards ... encouraging them to be actively involved in patient’s care planning. Performs on- call duties as scheduled ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew / St. Catherine
to call on existing and potential customers Develop and implement action plans using comprehensive ... Sales Representative The sales representative must have a strong understanding of the sales process ...
- See description
- Updated 03/02/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
for delivering excellent customer service, resolving billing inquiries and upselling on each call. Key ... About Startek: Startek is a leading global provider of customer engagement services, working ...
- Not disclosed
- Updated 27/01/2026
- St. Catherine
internal assessments. 6 Months Sales Experience Sales Experience in a Call Center is an asset ... Overview Are you a Masters in Sales? Do you have a great personality and love working with people ...
- Not disclosed
- Updated 21/01/2026
- St. Michael
issues arising during normal course of business. Manages employee call outs. Prepares monthly ... Job Summary: Supervises location operations; ensures compliance by staff of company ...
initiatives to optimize call center operations. Ensure operational consistency across locations ... management experience, ideally with a combination of Inbound and Outbound call center operations ...
- Not disclosed
- Updated 29/01/2026
- Kingston and St. Andrew / St. Catherine / Port-of-Spain
What You MUST Bring 3-5+ years’ experience in BPO or call-center operations, managing client accounts 2 ... About Influx We’re Influx, a remote-first, global delivery company helping technology-driven ...
, coaching and developing each team member to ensure call quality, customer service/ records retrieval ... distribution by analyzing call distribution, hours/call commitments with customer, and current ...
evenings and weekends as needed. 18 years or older, possess a valid ID, NIS and TRN Prior call center ... Experience an entire hiring process online! Get Hired Today! As an Onsite Sales Expert ...
- See description
- Updated 03/02/2026
- St. Catherine
morale. Learn s and embrace s new call centre initiatives and training as business needs change ... In this role, Customer Service Representatives are responsible to provide first-in-class customer ...
- Not disclosed
- Updated 02/02/2026
- Kingston and St. Andrew
who are proud to call themselves a Guardsman. What You'll Be Doing Manage inventory of Vehicle Spare Parts ... A Little About Us The Guardsman Group stands on over 40 years of experience, unmatched technical ...
- Not disclosed
- Updated 02/02/2026
- Chaguanas
, experience within the telecommunications sector or call centre service operations Areas ... Job Title Customer Service Representative/ Back Office Agent Hours/Days 5 days over 7 days ...
- Not disclosed
- Updated 01/02/2026
- Kingston and St. Andrew
. Working knowledge of electronic delivery channels i.e. ABMs, IVR, POS, Call Centre and Internet ... "Looking for a diverse and rewarding career? If you're looking to grow your career within a stable ...
- Not disclosed
- Updated 24/01/2026
- Kingston and St. Andrew
of templates, call scripts , and campaign settings. Knowledge and Education Bachelors’ degree in Computer ... Position in the Organization The Jr Database Administrator reports to the Director of Information ...
- Not disclosed
- Updated 22/01/2026
- St. Michael
utilization across the week. Call or message each customer to confirm delivery window and special access needs ... Job Title: Delivery & Service Coordinator Department: Operations ...
- Not disclosed
- Updated 12/01/2026
- Kingston and St. Andrew
with scheduled tours based on the needs of the Call Center inclusive of Extra Time Company description: Digicel Group Limited Job description:
- Not disclosed
- Updated 03/02/2026
- St. James
coaching materials Experience in a sales / call centre environment essential! Qualifications: Minimum ... within a call center environment. Tertiary Education (Bachelor’s Degree Preferred) with majors ...
- Not disclosed
- Updated 08/01/2026
- St. James
of call activities logged etc. Daily customer calling using automated telephone-dialing system ... Job Title: Contact Centre Credit Collection Agent Location : Montego Bay - Jamaica Reporting ...
- Not disclosed
- Updated 03/02/2026
- Georgetown
, emergency call-outs and operational incidents. Applicants must be physically mobile, situationally ... Job Summary: We are seeking a highly disciplined and operationally experienced CIT Manager to lead ...
- See description
- Updated 02/02/2026
- Montserrat
, voice mail, call management systems, to enhance performance Deployment of complex network projects ... KEY RESPONSIBILITIES Design and deploy functional networks (LAN, WLAN, WAN) Configure and install ...
- Not disclosed
- Updated 29/01/2026
- Bridgetown
all guests as they arrive or call, ensuring they feel welcomed and valued. Inform guests ... The Cashier/Server is responsible for creating a welcoming atmosphere and providing exceptional ...
- Not disclosed
- Updated 20/01/2026
- San Fernando
orders or call other stores to find desired items. Maintain a clean store environment and assist ... JOB SUMMARY The chosen incumbent will be responsible for processing receipts and invoices of all ...
- Not disclosed
- Updated 12/01/2026
- Port-of-Spain / Trincity
is to enhance lives by making meaningful connections—one call at a time. We specialize in providing ... Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe ...
- Not disclosed
- Updated 06/01/2026
- St. Elizabeth / Westmoreland
. ● Engage in upselling/cross selling other company products when appropriate. ● “On call” duty ... JOB SUMMARY The Business Development Officer’s primary responsibility is to directly manage ...
- Not disclosed
- Updated 05/01/2026
- St. George’s Island / Kingston and St. Andrew / International
for critical services within a 24/7/365 on-call ecosystem. Effective working with internal Business ... The General Duties include but not limited to: Management and evaluation of team members Management ...
- Not disclosed
- Updated 03/02/2026
- Westmoreland
in operating a manual transmission vehicle Sound Knowledge of Sales Structure Call Techniques Strong ... Overral Objective This role is required to provide general sales and marketing support to lottery ...
- Not disclosed
- Updated 28/01/2026
- Kingston and St. Andrew
, and 5GC. 2. Familiar with call signaling protocols, network evolution strategies, and datacom network ... 1. Radio Frequency Engineer (Onsite) Job Responsibilities for Radio Frequecy Engineer include ...
- Not disclosed
- Updated 28/01/2026
- San Juan/Barataria
Support Centre and stores. Due to the nature of the Restaurant business the position will be on call ... Position: IT Lead Professional Reporting Relationship: This position reports directly to the Vice ...
- Not disclosed
- Updated 21/01/2026
- St. Michael
as required. Manages employee call outs. Complete and submit staff schedules and timesheets within set ... Job Summary: Supervises the day-to-day operation of the CAGE Sportsbook location and Ticket Writers ...
- Not disclosed
- Updated 21/01/2026
- Tobago
of failures to the Call Center . Maintain in the vehicle an adequate inventory of equipment to replace ... OVER R AL OBJE C TIVE & PURPOSE Properly maintains and services Brightstar equipment at Retailer ...
- Not disclosed
- Updated 13/01/2026
- Kingston and St. Andrew
with scheduling and coordination of: ○ Production timelines and workback schedules ○ Call times, crew ... Objectives and Purpose of the Job: The Creative & Communications Graduate Intern will support ...
- Not disclosed
- Updated 13/01/2026
- San Juan/Barataria / St. Augustine/Valsayn / Trincity
Maintain accurate daily call reports, weekly plans, and territory analyses. Coordinate with internal ... Medical Sales Representative (East Trinidad) Who We Are For over 30 years ...
- Not disclosed
- Updated 28/01/2026
- Kingston and St. Andrew / St. Catherine
NOW HIRING!! Trusted Customer Service Advisors who can transfer the passion they have for our products to our customers matching their specific needs and requirements. If you have prior experience ...
- Not disclosed
- Updated 21/01/2026
- Kingston and St. Andrew / St. Catherine
NOW HIRING!! Game changers for our VOICE online shopping account. We are interested in persons who are empathetic and able to transfer the passion they have for our products to our customers ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
Voice + Chat Support | One-Day Hiring Process | Experience an entire hiring process online At Teleperformance, customer service is more than answering questions. It’s about curating experiences ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew / St. Catherine
Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global Solutions is on the lookout for dedicated individuals with a passion for the banking and finance ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Negotiable
- Updated 23/01/2026
- Kingston and St. Andrew / St. Elizabeth / St. Thomas
Benefits: Best thing about working from home is the drive to work Performance has its benefits within our Quality Performance Incentive Work-life balance - No more commuting to work, you get back ...
- Not disclosed
- Updated 27/01/2026
- St. Catherine
Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...
- Not disclosed
- Updated 21/01/2026
- Kingston and St. Andrew / St. Catherine
New Year, New Gear! Reservation Specialists Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary. 100 ...
- Not disclosed
- Updated 12/01/2026
- Kingston and St. Andrew / St. Catherine
POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged, responding to their interactions in a timely manner and ensuring that their issues are resolved ...
- See description
- Updated 03/02/2026
- Hanover / St. James / Westmoreland
Collections Experts – Friendly Fixer Collections Customer Service | One-Day Hiring Process | Experience an entire hiring process online At Teleperformance Jamaica, we believe collections isn’t ...
- See description
- Updated 28/01/2026
- Kingston and St. Andrew / St. Catherine
HGS Virtual Zoom Job Fair Date: February 10th 2025 Time: 10:30am - 3:30pm Positions : Customer Service Representatives, Inbound Sales Representatives, Techincal Support Representatives, Chat ...
About ContactPoint360 If you want to be the next CEO… we’re not joking. Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity ...