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- Not disclosed
- Updated 22/04/2025
- Kingston and St. Andrew / St. Catherine
Call Center Pros Ltd Minimum high school certificate and/or a HEART Certification or equivalent Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ...
- Not disclosed
- Updated 25/04/2025
- St. James
-up with all existing leads with-in set timeframe and in accordance to policies. • Perform Outbound call ... problems efficiently, in a manner that preserves goodwill and the overall company objectives (One Call ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Join Our Team and Win Big! Not a work from home job ! Get hired today and be entered into a raffle to win fantastic prizes when you show up for your first day of training. Walk-in interviews are held ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Join Our Team and Win Big! Not a work from home job ! Get hired today and be entered into a raffle to win fantastic prizes when you show up for your first day of training. Walk-in interviews are held ...
- Not disclosed
- Updated 20/01/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
, personalizing and focusing on adding value to the call 3. Retains existing member through the use of proactive ... and personalizing techniques and by focusing on adding value 5. Resolves problems on the first call ...
- Not disclosed
- Updated 29/04/2025
- St. James
performance. You will serve to develop and implement best call center methods and procedures to improve ... coaching, feedback, and support to help them achieve their goals. Monitor call centre performance ...
- Not disclosed
- Updated 03/04/2025
- Chaguanas / Port-of-Spain
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call ...
- See description
- Updated 25/04/2025
- Kingston and St. Andrew
* An exciting, fast-paced call center environment centrally located in Kingston * Competitive base hourly ... Join us at our Open House, and take the first step toward an exciting opportunity! 📞💼 📍7 ...
- 10000 - 20000
- Updated 28/04/2025
- Kingston and St. Andrew
of the call center, and ensuring they are met Planning and managing change Managing the daily running of the call center Liaising with supervisors (Front Desk & Call Center) and agents Monitoring random calls ...
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
- Not disclosed
- Updated 24/04/2025
- Kingston and St. Andrew
the deal in just one call! Sell Like a Pro: You’ll be selling, upselling, and cross-selling top-tier services like TV, Internet, and Phone. All while delivering an epic customer experience. One Call ...
- See description
- Updated 22/04/2025
- Chaguanas / Port-of-Spain / San Juan/Barataria
JOB SUMMARY As a Customer Service Call Center Representative, you will be the first point ... ) related to customer satisfaction, call handling, and issue resolution. • Continuously strive to improve ...
- See description
- Updated 07/04/2025
- Mt.Hope/Curepe / Port-of-Spain / San Juan/Barataria
of media with energy and enthusiasm Build lasting relationships with clients, customers, and other call ... in a transaction-based environment such as a call center or retail industry 3 months - 1 year customer ...
- Not disclosed
- Updated 22/04/2025
- Couva/Point Lisas
Engagement : Prepare daily schedule to visit and/or call existing and prospective customers to present ... of activity and results, including daily call reports, weekly work plans, and monthly and annual territory ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class ... call lengths, while remaining friendly, informative and helpful • Maintains productivity and quality ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
to customers and CSRs of the client, as necessary. Each CSR shall use call guidelines provided ... quality standards are met on every call. Monitor the client’s scheduling tool to ensure customer ...
- Not disclosed
- Updated 29/04/2025
- St. James
of the call center and its various components, ensuring SOW compliance and KPI goals. Including ... or equivalent experience in a call center or business related field (e.g., management, sales) · 5+ years ...
- Not disclosed
- Updated 26/04/2025
- Kingston and St. Andrew
Main Responsibilities: Maintain organized and up-to-date personnel records (physical and digital). Prepare employment letters. Call and schedule candidates for interviews. Provide receptionist relief ...
- Not disclosed
- Updated 25/04/2025
- St. James
. Administrative and quality assurance duties such as attendance tracking, payroll, call monitoring ... years of training experience is required, preferably in a call center environment or closely related ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. Elizabeth / Westmoreland
& when you are required to call the customer back. Provide troubleshooting support and follow up on customer ... resolve issues on first call Appropriately communicate with upset customers to resolve their inquiries ...
subjects including English is required with a minimum of 6 months call center experience. • No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice. • Candidate ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew / St. Catherine
and compliance with the requirements and applicable state laws . Answer customer inquiries via phone call ... Job D escription We are seeking a Buyer Care Specialist to join our team. It’s important ...
- 25000 - 35000
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ... ’ customer care services and call centers have been embraced by top companies worldwide ...
. Manage and develop your own diary, schedule call-backs, and future opportunities. Working with weekly KPIs and targets. Call leads from a database list and conduct research on potential prospects ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
acceptable call lengths, while remaining friendly, informative and helpful • Maintains productivity ... Overview Our Claims Agents deliver relevant information and resolution to our client’s customers ...