Customer Experience Jobs
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Key Responsibilities: Customer Experience Management: Develop and implement strategies to improve ... issues to ensure a positive customer experience. Collaborate with cross-functional teams ...
- Not disclosed
- Updated 30/04/2024
- St. Catherine
New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Products Campaign! Our Customer Experience Professionals will provide an outstanding and differentiating customer ...
- Not disclosed
- Updated 06/05/2024
- Kingston and St. Andrew
The general purpose of this position is to provide customer experience support with concentrated emphasis ... A Little About Us The Guardsman Group stands on over 40 years of experience, unmatched technical ...
- Negotiable
- Updated 06/05/2024
- Port-of-Spain
, this role aims to elevate the overall customer experience, strengthen stakeholder relationships ... experience in brand management, customer service, or a similar role Proficient and computer literate ...
passion and disposition for customer service Minimum Qualifications Minimum of 3 years’ experience ... A Little About Us The Guardsman Group stands on over 40 years of experience, unmatched technical ...
- Not disclosed
- Updated 12/04/2024
- Nassau
School Diploma Minimum of 1 year security experience a plus Bahamian Citizen 20 years and older ... Attributes Team Building Problem Solving Problem Solving Strong customer service skills and the capability ...
- Not disclosed
- Updated 12/04/2024
- Nassau
POSITION SUMMARY: The Island Experience Manager is responsible to deliver industry-leading ... as per Company operating standards. The Island Experience Manager is a visible Guest-facing position ...
- Negotiable
- Updated 01/05/2024
- Hanover / St. James / Westmoreland
, automation, analytics and constituent experience. We work with both government and commercial ... . We are the customer interface for large segments of the technology industry and the operational and processing ...
- Not disclosed
- Updated 30/04/2024
- St. Catherine
Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...
- See description
- Updated 01/05/2024
- Port-of-Spain
year of experience in customer service / support, and account management. High emotional intelligence ... platforms. Understanding customer context and goals and providing product information to best serve ...
- Not disclosed
- Updated 26/03/2024
- Kingston and St. Andrew
understanding. Enhance Customer Experience: Ability to upsell/cross- sell Optimum products and services to existing customer base to further strengthen customer relationships and enhance the overall experience ...
- Not disclosed
- Updated 08/05/2024
- Hanover / St. James / Westmoreland
POSITION PURPOSE: Providing great customer experience to our customers by keeping them engaged ... . Each Agent is responsible for having dynamic conversations that assist the customer with their billing ...
- Not disclosed
- Updated 02/05/2024
- Clarendon / Kingston and St. Andrew / St. Catherine
engagement, and drive sales effectiveness. Requirements: Previous experience in customer engagement ... We are seeking a highly motivated Chat Support Specialist with a strong background in customer ...
- See description
- Updated 06/05/2024
- Port-of-Spain / San Fernando / Trincity
customer experiences. Adheres to Customer Experience Standards. Initiates required action or response ... CUSTOMER SERVICE SPECIALIST VACANCY AD A. JOB FUNCTION The Customer Service Specialist ...
- Not disclosed
- Updated 08/05/2024
- Hanover / St. James / Westmoreland
We are looking for dynamic retention specialists to help us retain our core customer base ... specialist, you should have a persuasive attitude, excellent customer relationship skills ...
- Not disclosed
- Updated 02/05/2024
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- See description
- Updated 23/04/2024
- Arima/Sangre Grande / Chaguanas / San Juan/Barataria
contacts and create a positive experience for each customer by understanding and addressing ... A. Certification in Computer Literacy would be considered an asset Customer service experience ...
- See description
- Updated 23/04/2024
- Arima/Sangre Grande / Chaguanas / San Juan/Barataria
contacts and create a positive experience for each customer by understanding and addressing ... A. Certification in Computer Literacy would be considered an asset Customer service experience ...
- Not disclosed
- Updated 26/04/2024
- U.S. Virgin Islands
of professionalism and pleasant customer service experience • Coordinate specific aspects ... ; Associates Degree an asset EXPERIENCE Minimum two (2) years in customer service and administrative ...
- Not disclosed
- Updated 26/03/2024
- Kingston and St. Andrew
preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent written ... JOB DESCRIPTION To achieve desired customer delight by ensuring satisfactory response to customer ...
and Guilds (Including English) or 6 Months of Customer Service Experience or Customer Service ... ? If so, apply now for an instant interview! We offer Customer Support Associate: PAID TRAINING ...
: CALL CENTER REPRESENTATIVE for CUSTOMER SERVICE! LOCATION : Radius Global Solutions , 12M to 18M Southern Cross Blvd, Freeport Montego Bay ARE YOU LOOKING FOR A NEW JOB/EXPERIENCE ...
- Not disclosed
- Updated 29/04/2024
- Kingston and St. Andrew / St. Catherine
FUSION BPO SERVICES: 153 ORANGE STREET, KINGSTON CUSTOMER SERVICE ASSOCIATEs NEEDED # COMPETITIVE RATES # AT LEAST TWO (2) YEARS EXPERIENCE REQUIRED Client Success Representative (CSR) will work ...
- See description
- Updated 23/04/2024
- Hanover / St. James / Westmoreland
skills • 3 CXCs or 6 months previous Call Center experience or Heart Certificate in customer service ... for energetic, motivated individuals to join our rapidly growing team of Customer Service ...
- Not disclosed
- Updated 19/04/2024
- Kingston and St. Andrew
Primary Objective: The customer service representative is responsible for assisting existing ... , friendly and courteous manner. You will be responsible for customer retention by addressing customers ...
- 0 - 10000
- Updated 08/05/2024
- St. John / St. Catherine / Castries
ENGLISH-SPEAKING CUSTOMER SERVICE AGENT - WORK FROM HOME, FULL-TIME ONLY Calls Experts is a global contact center solution provider with 15+ years of experience in the American and Canadian markets ...
- Not disclosed
- Updated 09/05/2024
- St. James
Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math and English) and CAPE Subjects 2 years experience in Customer Service or 2 years experience in Collections ...
- Not disclosed
- Updated 16/04/2024
- Nassau
diploma or equivalent Minimum of 1 years of related customer service experience Must have attention ... A leading transportation Company with over thirty years (30) experience in the ground ...
- Not disclosed
- Updated 06/05/2024
- Port-of-Spain
on timely basis to facilitate the claims process and quality customer service. Liaises with brokers ... other related duties. Qualifications/Experience: At least three (3) years’ experience in a similar ...
- 25000 - 35000
- Updated 21/03/2024
- Kingston and St. Andrew / St. James
INTERNATIONAL COMPANY is seeking Customer Service Representatives for Norman Manley International ... to achieve excellence in customer care. Maintain corporate image and observe proper care ...
- Not disclosed
- Updated 08/05/2024
- Kingston and St. Andrew / St. Catherine
POSITION PURPOSE: Providing great customer experience to our customers by keeping them engaged ... are not scripted. Specialists are required to think quickly to provide a personalized experience ...
- Not disclosed
- Updated 30/04/2024
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- Not disclosed
- Updated 30/04/2024
- St. Ann
Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...
- Not disclosed
- Updated 08/05/2024
- Kingston and St. Andrew / St. Ann / St. James
is a plus; 1 – 2 years of customer service experience, preferably in a call center; Basic internet ... The Customer Service Representative answers phone calls for all company websites. This role ...
- See description
- Updated 22/04/2024
- Kingston and St. Andrew
in customer service environments, while enhancing our customer's experience! Responsibilities: Assist ... experience. Respond to customer inquiries promptly and provide timely resolutions. Evaluate customer concerns ...
- Negotiable
- Updated 24/04/2024
- Dominican Republic / Africa / Eastern Europe
CUSTOMER SERVICE AGENT / VIRTUAL ASSISTANT We are seeking a dynamic and motivated individual to join our team as a Customer Service Assistant. In this role, you will be the primary point of contact ...
- Not disclosed
- Updated 08/05/2024
- Kingston and St. Andrew / St. Catherine / St. Mary
Art Customer Service Representative The Art CSR performs routine tasks and will work ... feedback to the organization about inefficiencies and trends identified; Ensure a high level of customer ...
- Not disclosed
- Updated 25/04/2024
- Hanover / St. James / Westmoreland
Global Solutions, our vision is to be the leader in customer experience by connecting the right ... job with a minimum of 6 months of customer service experience BPO/Call Center preferred Strong verbal ...
- Not disclosed
- Updated 25/04/2024
- Hanover / St. James / Westmoreland
Global Solutions, our vision is to be the leader in customer experience by connecting the right ... job with a minimum of 6 months of customer service experience BPO/Call Center preferred Strong verbal ...
- Not disclosed
- Updated 17/04/2024
- St. James
Job Title: Goldstar Customer Care Coordinator - Work 247 Report to: Work ... : April 29, 2024 Job Description: We are looking for Customer Care Coordinators ...
- Not disclosed
- Updated 08/05/2024
- Hanover / St. James / Westmoreland
. Balanced in terms of delivering utmost quality customer experience and possessing good negotiation ... year call center experience in sales, collections and/or retention. Candidate must be computer ...
- Not disclosed
- Updated 16/04/2024
- Nassau
qualification. At least 1 year of relevant experience in customer service. Demonstrated attention ... A leading transportation Company with over thirty years (30) experience in the ground ...
- Not disclosed
- Updated 02/05/2024
- Kingston and St. Andrew / St. Catherine
in French - The ability to communicate in French fluently - 0-2 years of Customer Service experience ... you have the skills and experience to help us succeed, we want to work with you! Job Description ...
- Not disclosed
- Updated 02/05/2024
- Hanover / St. James / Westmoreland
Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...
- Not disclosed
- Updated 08/05/2024
- Canaries / Castries / Vieux Fort
Previous working experience in a similar role / Customer Service an asset. Good command of English ... Job Description: Customer Service/Documentation Clerk Please note that this is a contract position ...
inquiries Provide a meaningful and positive experience with every customer interaction As a Work ... About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years ...
customer inquiries Provide a meaningful and positive experience with every customer interaction ... About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years ...
- Not disclosed
- Updated 02/05/2024
- Hanover / St. James / Westmoreland
Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...
- See description
- Updated 23/04/2024
- Arima/Sangre Grande / Chaguanas / San Juan/Barataria
contacts and create a positive experience for each customer by understanding and addressing ... in Computer Literacy would be considered an asset Customer service experience in a transaction-based ...
- Not disclosed
- Updated 08/05/2024
- Kingston and St. Andrew / St. Catherine / St. James
Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...
- Not disclosed
- Updated 02/05/2024
- Hanover / St. James / Westmoreland
Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...
- Not disclosed
- Updated 06/05/2024
- St. Augustine/Valsayn
Greet and assist walk-in customers and call-in customers. Handle all customer complaints ... . Maintain a strong level of verbal communication and listened attentively to the customer’s needs ...
- Not disclosed
- Updated 16/04/2024
- Nassau
(Ages 30+) Job Requirements Proven work experience as a Retail Sales Associate, Sales Representative or similar role Basic understanding of sales principles and customer service practices Proficiency ...
- 70000 - 80000
- Updated 01/05/2024
- Demerara-Mahaica / Georgetown / Upper Demerara-Upper Berbice
of customer service experience, preferred but not required • Proven proficiency with data entry, computer ... : • Respond to customer inquiries via inbound and outbound calls • Processing payments, cancellations ...
- Not disclosed
- Updated 08/05/2024
- Kingston and St. Andrew / St. Catherine
current related experience in a customer care environment or inside sales. 3-5 CXC subjects including ... worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ...
- Not disclosed
- Updated 30/04/2024
- Grenada
JOB RESPONSIBILTY Managing products and services and ensuring a positive customer experience ... -functional teams, including sales, marketing and technical, to address customer needs Customer Experience ...
- Not disclosed
- Updated 06/05/2024
- Kingston and St. Andrew / St. Catherine / Manchester
. The manager will ensure all focus is on the customer experience and satisfaction through fulfilment ... customer experience; Coach and support team members to help them meet departmental goals; Become an expert ...
School Graduate At least 4 CXC passes including Maths and English Customer service experience ... Sales Associate A Sales Associate is responsible for maintaining outstanding customer service ...
- Not disclosed
- Updated 06/05/2024
- Kingston and St. Andrew
parts to complete customer orders Market the organization and new products via telephone and other communication devices Assist in managing and maintaining bulk and major customers Respond to customer ...
- Not disclosed
- Updated 06/05/2024
- St. Michael
. Coachable and Light-spirited. Experience Minimum of 3 – 5 years’ experience in customer service/sales ... Communicating effectively with external clients to schedule jobs timely and accurately. Analyzing customer data ...
- Not disclosed
- Updated 12/04/2024
- Nassau
with any and all customer questions about the products and services the company offers. A Sales Associate ... . Turning a frustrated customer into a happy customer, while adhering to company policies, requires ...
- Not disclosed
- Updated 02/05/2024
- Hanover / St. James / Westmoreland
, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...
- Not disclosed
- Updated 02/05/2024
- Hanover / St. James / Westmoreland
, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...
- See description
- Updated 25/04/2024
- Turks and Caicos Islands
role Excellent communication skills Retail and customer services experience preferred Ability ... Duties/Responsibilities Ensure that each customer receives outstanding service by providing ...
- Not disclosed
- Updated 12/04/2024
- Nassau
and ensures customer satisfaction. • Enhances the guest experience by delivering excellent customer service ... . EDUCATION AND/OR EXPERIENCE SPECIFICATIONS: • Customer sales and/or service experience in a retail ...
- Not disclosed
- Updated 07/05/2024
- Hanover / St. James / Westmoreland
certification/Associates Degree or Higher Preferred EXPERIENCE: Minimum 1-2 years Customer Service/Retail Sales ... Chat Representative is responsible for providing exceptional service to every customer ...
- See description
- Updated 08/05/2024
- Kingston and St. Andrew
as assigned. Key Objectives For This Role Include: Deliver an excellent customer experience at every step ... . Qualifications & Experience: 1-2 years of experience focused on customer service and order ...
- Not disclosed
- Updated 30/04/2024
- Kingston and St. Andrew / Clarendon / St. Catherine
about sales and extremely proactive and should demonstrate the ability to build and maintain customer relationships and close sales. Qualifications & Experience Required At least a first degree ...
- Not disclosed
- Updated 02/05/2024
- Kingston and St. Andrew
them into loyal clients. They must possess a competitive nature, coupled with a customer-centric approach, to ensure that sales targets are met, while maintaining high levels of customer satisfaction ...
- Not disclosed
- Updated 01/05/2024
- San Juan/Barataria
difficult customer situations and drive positive customer experience. Ability to enforce company ... customer's reported problems, educating new customers, escalating issues as needed and promoting ...
- Not disclosed
- Updated 06/05/2024
- Portland
and Experience Junior Accountant The ideal candidate will possess the following: An Associate or First Degree in Accounting or alternate Accounting qualification A minimum of 2 years continuous experience ...
of the marine environment - Have previous experience working as a diver - Be able to communicate clearly and professionally with clients and coworkers - Possess excellent customer service skills - Possess ...
- Not disclosed
- Updated 07/05/2024
- Trincity
customers and increasing the customer base for NATCO’s products to wholesalers and retailers ... customer needs, to create cost-effective solutions and ensure a smooth, timely “Customer-Centric ...
- Not disclosed
- Updated 03/05/2024
- San Juan/Barataria
. Any Qualifications or experience in Sales / Customer Service will be an asset. 3 to 5 years' experience ... sales, inventory management, customer service, staff management and any other related operational ...
- See description
- Updated 08/04/2024
- San Fernando / San Juan/Barataria / Tobago
. A minimum of three (3) years managerial experience. Experience in a customer service environment ... to maximize the profitability of the store and deliver exceptional customer service ...
- See description
- Updated 08/04/2024
- Tobago
. Experience in a customer service environment would be an asset. KNOWLEDGE, SKILLS AND ABILITIES ... of the store and deliver exceptional customer service. PRINCIPAL ACCOUNTABILITES: Develops, implements ...
- Not disclosed
- Updated 08/05/2024
- Hanover / St. James / Westmoreland
and internet connectivity issues. Demonstrate outstanding customer service skills to exceed customer expectations and minimize escalations by taking ownership of customer-reported issues. Answer calls, generate ...
- Not disclosed
- Updated 25/04/2024
- St. Catherine
. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...
- Not disclosed
- Updated 01/05/2024
- Port-of-Spain / San Fernando / San Juan/Barataria
to the achievement of business goals through active promotion, sales and customer services ... the branch. Requirements: Minimum 5 CSEC/CXC passes. Minimum 3 years proven sales experience ...
- Not disclosed
- Updated 11/04/2024
- Gros Islet
, and Customer Service skills Experience in the food and beverage industry Ability to maintain high levels ... of customer satisfaction, and managing a team of staff members. They will also be responsible ...
- Not disclosed
- Updated 11/04/2024
- Kingston and St. Andrew
processing of credit notes. Key Functions: Create credit notes on customer accounts for all return products. Accurately process all credit notes. Provide excellent customer service, answering questions ...
- Negotiable
- Updated 29/04/2024
- Kingston and St. Andrew / St. Catherine / St. James
in the warehouse. • Provides exceptional customer service to all customers and communicates in a pleasant ... for damages. • Assist with the loading and unloading operations (containers, customer vehicle ...
- Not disclosed
- Updated 03/05/2024
- St. James / Trelawny / Westmoreland
trade. Engage, sell and deliver products to stores Merchandise products in customer stores to ensure ... of products of the truck. Ensure adherence to stock management procedures. Track customer payments ...
- See description
- Updated 16/04/2024
- Port-of-Spain
Type: Permanent PRINCIPAL ACCOUNTABILITES: Presents and sells cash/credit options to the customer ... decisions and satisfy the customer needs. Processes and completes cash transactions daily and all ...
- Not disclosed
- Updated 16/04/2024
- Nassau
of the desired customer service at a high standard. • Drives service success, improves customer satisfaction, maximizes customer retention to increase overall profitability. Responsibilities and Duties ...
- Not disclosed
- Updated 12/04/2024
- Nassau
standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store's sales goals. Responsibilities Ensure high levels of customer ...
- Not disclosed
- Updated 02/05/2024
- Kingston and St. Andrew / St. Catherine / St. Thomas
in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...
- Not disclosed
- Updated 07/05/2024
- Kingston and St. Andrew / St. Catherine
a sense of satisfaction when you see the happy reaction of a satisfied customer? Do you believe ... is an absolute imperative Experience leading people though nor a prerequisite would be an advantage ...
- Not disclosed
- Updated 30/04/2024
- Hanover / St. James / Westmoreland
Parts Specialist He/She will ensure that the highest level of Customer Service possible ... . Ensure handling of all customer queries via telephone calls or emails. Providing call back or following ...
- Not disclosed
- Updated 08/05/2024
- Trelawny
in a delivery, retail, or customer service position Have previous work experience selling paint ... solutions. Store associates are also expected to promptly resolve any customer concerns and ensure ...
- Not disclosed
- Updated 25/04/2024
- St. Catherine
customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...
- Not disclosed
- Updated 26/03/2024
- Kingston and St. Andrew
disruption to their workflow. Enhance Customer Experience: Ability to upsell/cross- sell Optimum ... and standards. Continuously seek opportunities to enhance customer experience and technical service ...
- Not disclosed
- Updated 01/05/2024
- Kingston and St. Andrew
/customer performance to capitalize on opportunities. Demonstrated Knowledge, Skills, Experience Bachelor ... and information relating to customer ,categories and channels in the general market place with a view ...
plans to improve on a continuous basis Develops & implements Customer Business Development plans (CBDP ... , opportunities for the assigned areas. Obtains customer feedback, handles customer complaints ...
- Not disclosed
- Updated 16/04/2024
- Nassau
our staff, and ensure excellent customer service. The ideal candidate will have experience ... , and customer service Develop and implement store policies and procedures to ensure a positive and productive ...
- 55000 - 65000
- Updated 12/04/2024
- Grenada
To be a successful food and beverage manager, you should have excellent customer service and problem-solving skills, as well as experience with designing menus. Ultimately, top-notch food ...
- Not disclosed
- Updated 12/04/2024
- Nassau
Manager, Hospitality Manager or similar role Proven customer service experience as a manager ... Deliver superior service and maximize customer satisfaction Respond efficiently and accurately ...
- Negotiable
- Updated 23/04/2024
- Kingston and St. Andrew / St. Catherine
customer base/new customers. Ensures proper merchandising of products in stores. Participates in all Marketing ventures. Responds to the sales team on all crises and resolve issues promptly. Customer ...
) or 6 Months of Customer Setvice Experience or Customer Service Certificate from Heart Must be able ... TRAINING! You can be successful even without experience Massive opportunity for advancement; 90 ...
- Not disclosed
- Updated 08/05/2024
- Trincity
. Managing Key Customer Accounts and pursuing business growth opportunities with all Corporate Customers ... an environment where both internal and external customer service reflects the company’s Strategic ...