iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
We Are iQorian
Having a set of clear principles and guideposts lets employees know where they stand and customers know our values and the quality of service they will receive. Our iQorian Values define defines a consistent set of expectations for how we operate and interact.
Integrity: People know they can count on us. We’re honest and reliable - we do what we say we’re going to do, even in difficut situations. We use grace and tact to build trust, loyalty, and to improve the quality of our relationships.
Customer Dedication: We provide unparalleled customer experiences. Clients around the world rely on us to uphold and further their brand loyalty with zeal. Our good judgement, strong instincts and relentlessly high standards help us deliver the best possible services, products and processes to everyone we meet.
Open ComuniQation An atmosphere that encourages direct, open communication is key to a strong team. We’re respectful in our communications - we have the courage to say what we think and question actions that are inconsistent with our values. We're the first to admit when we've made a mistake and are never afraid to apologize.
Respect: The key ingredients for successful teamwork are professionalism and respect. Because of this we are most efficient when we work together - we are greater than the sum of our individual parts. We ensure we stay motivated by celebrating each other’s achievements.
Innovation: We’re always looking to improve upon our best. We are naturally curious. We strive to find new ways to make iQor processes, people and products better than they were before.
Accountability: We take responsibility for our actions and attitudes. We are mindful of how we impact the larger company and affect others during our daily interactions. We seek ways to maximize our creativity so that we can do more with less.
Need to Give Back: We strive to change the world by improving the quality of life for those closest to us. Through our #iQorQares program, we are able to give back to our workforce, their families and our local communities. Serving others is important to who we are as individuals and lives at the heart of our culture.
At iQor, we help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. If you’re looking for a world of opportunity, we’re looking for you. You can Be More with iQor.
