WE’RE HIRING – Customer Service Representative (CSR) Rafco Trading Limited is seeking a dependable and customer-focused Customer Service Representative (CSR) to be the front line of our business ...
forms and sales contracts. Records sales or deliveries information on the daily sales or delivery ... products or services. Listens to and resolves service complaints. May be required to place stock ...
of progressive, client-facing experience in finance and accounting, service delivery or engagement ... strengths to build trust-based relationships and anticipate client needs. Ensure the delivery ...
, order accuracy, delivery times and stock turnover. Direct, lead and guide staff providing training ... and accurate order fulfilment. Monitor performance of contractors under Service Level Agreements (SLAs ...
where required. Drive continuous improvement in service delivery standards. 7. Equipment & Maintenance ... and workflow performance. Vehicle throughput and service delivery speed. Reduction in queue times ...
will collaborate with the Design Studio Manager and wider team to ensure the highest standards of service ... suitable products, preparing proposals, and ensuring timely delivery and installation. 5. Sales ...
Service is provided to all clients, meeting & exceeding all set deadlines. Promote and demonstrate ... of the Company are well documented noting Vendor, Type of Service, Costs so that upon completion ...
. Organise and package goods for delivery. Reviewing orders before and after delivery to ensure ... service, answering questions, and handling complaints from clients. Adhering to assigned routes ...
to ensure safe transportation and delivery. • Verify delivery items against documentation to ensure ... Equipment (PPE) requirements. • Coordinate with internal departments to ensure timely delivery ...
-quality service delivery, optimize operational efficiency, and uphold company standards. Role Description ... to maintain quality standards. 2. Client Coordination & Service Delivery - Act ...
trucks and box trucks, assigning loads, communicating with drivers, and ensuring every delivery ... ELD logs and hours-of-service (HOS) to ensure full FMCSA and DOT compliance at all times. Track ...
with the staffing and coordination team to ensure service delivery aligns with client commitments. Track all ... instincts, and an ability to represent a high-end service brand. KEY RESPONSIBILITIES Identify and engage ...
brands/ portfolios and to provide superior after sales service to our clients. Job Description ... Provide effective customer support and after sales service to clients Assist with the registration ...
delivery. Contract Management Draft, review, and manage supplier contracts and service level agreements ... delivery. Prepare RFQs, RFPs, and tender documentation in line with procurement policies and governance ...
. Customer Experience Deliver and maintain high standards of customer service Resolve customer issues and ensure positive outcomes Lead by example in customer engagement and service delivery 5. Sales ...
and efficient service delivery. Ensure all tools, equipment, and spare parts required for maintenance work ... annual maintenance budgets. Monitor staff performance to ensure high service standards and best ...
to support efficient operations and service delivery. • Screen prescriptions for legality, dosage accuracy ... dispensing practices, regulatory compliance, and excellent customer service while supervising a small ...
and accounts are managed in a manner that facilitates timely collections whilst facilitating smooth delivery ... with the company’s Customer Service Management System (CSMS) and Quality Health and Safety Environment ...
. Manage relationships with technology vendors, including internet service providers ... investments and future requirements. Support the delivery of an exceptional entertainment and customer ...
with internal departments and external service providers to ensure efficient delivery of HR services ... processing, and liaison with service providers and the Employee Wellness Team. Update and maintain HR ...
continuity. Drive exceptional service delivery and workplace experiences across the organization. Health ... improvement, customer service, and operational excellence. Financial & Commercial Management Oversee the Group ...
is also responsible for coordinating with internal stakeholders and external service providers while ensuring ... , and services in line with production, Capex, and MRP requirements. Manage supplier and service provider ...
delivery Deliver consistently high standards of customer service, demonstrating urgency, responsiveness ... by delivering proactive, customer-focused sales and service through the Procall telephone system ...
managing people and resources to: Achieve a delivery efficiency of >96% for orders due within 24 hours ... , Outbound Audit Forms and Outbound Logs prior to release to dispatch bays and delivery personnel. Optimise ...
communication and interpersonal skills. JOB RESPONSIBILITIES: 1. Solution Delivery • Provide guidance ... to solution delivery teams to ensure that projects are delivered according to specifications ...