Credit Relations Officer
Massy Stores
- Port-of-Spain
- Not disclosed
- Permanent full-time
- Updated 01/06/2026
- Human Resource
Credit Relations Officer
CAREER OPPORTUNITY
Job Summary:
To develop and maintain excellent working relationships with Assigned Accounts and the respective Sales Representatives, ensuring that issues are resolved and accounts are managed in a manner that facilitatestimely collections whilst facilitating smooth delivery of our products to our customers.
Key Duties and Responsibilities:
To develop and maintain relationships with Accounts assigned via customer visits, independently or in conjunction with Sales Representatives.
To become familiar with the accounting processes and the requirements of each account to ensure that documentation is prepared and delivered timely to facilitate settlement.
MonthlyReconciliationofMassyDistributionAR statementwithKeyAccountpayables register.
TofollowupwithSalesRepresentativesand/orcustomersforremittanceforunappliedreceiptsfor assigned Business Unit Credit Accounts and ensure its application.
Reconciliation of assigned departmental COD Account (i.e. Massy Trading, Massy Distribution, Pharma Dept. or Agri. Dept. COD Accounts.
Toissuereceipts,balanceremittancesandapplypayments.
TograntCreditthroughsystem releaseofon-holdordersand manualapprovalforVan Salesmen.
LiaisingwithSalesRepresentatives,WarehouseandCustomerstoaddressqueriesensuringadequate research and solutions are administered on a timely basis.
Assistinotherareasofworkbasedontheneedsofthedepartmentandanyotherareaasnecessary in support of Company activities.
All responsibilities and accountabilities must be executed in accordance with the company’s CustomerServiceManagementSystem(CSMS)andQualityHealthandSafetyEnvironment (QHSE) policies and practices and to ensure the work environment is healthy and safe.
Requirements
3A’Levels–onemust beeitherMath,Accountsor Management
PursuingTertiaryStudiesinManagementStudies
SocialScienceDegreewillbean asset
2-5years experienceina CreditEnvironmentwillbeanasset
Beable to multi-task
Abilitytoworkinadynamicenvironmentwithlittle supervision
Experienceworkingwith anaccountingsoftware
