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- Not disclosed
- Updated 09/01/2026
- Hanover / St. James / Westmoreland
Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...
- Not disclosed
- Updated 29/01/2026
- Hanover / St. James / Westmoreland
Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...
- Not disclosed
- Updated 10/10/2025
- Clarendon / Kingston and St. Andrew / St. Catherine
including English Prior experience in the Call Center Industry would be an asset Requires an excellent ... As a sales agents you will be the principal point of contact between our business and its customers ...
- Negotiable
- Updated 03/02/2026
- Kingston and St. Andrew / St. Catherine
) The Call Center Sales Representative Contractor role will involve speaking with prospective customers ... for our Contractor Call Center Representatives: Automated dialing EXPERIENCED in a call center: 2 years ...
- Not disclosed
- Updated 16/12/2025
- St. Catherine
to the call Retain existing member through the use of proactive customer service/consulting techniques ... on adding value Resolve problems on the first call, and with a minimum of transfers by consistently ...
- Not disclosed
- Updated 14/01/2026
- Hanover / St. James / Westmoreland
The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
- See description
- Updated 03/02/2026
- Grand Cayman / Kingston and St. Andrew / Port-of-Spain
From Home Tired of underpaid call center work? Ready to earn USD from home in The Caribbean? Join our high ... and written) Sales or call center experience (remote is a plus) Laptop/PC (8GB RAM+), headset ...
- Not disclosed
- Updated 09/01/2026
- Couva/Point Lisas
, then we are looking for you! KEY RESPONSIBILITIES: Customer Engagement : Prepare daily schedule to visit and/or call ... discussions. Reporting: Inform management of activity and results, including daily call reports, weekly ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew / St. Catherine
overtime. Design IVR flows, optimize call routing, manage our dialer, implement call branding ... trends to forecast call volumes and staffing requirements. Monitor real-time data and recommend ...
- Not disclosed
- Updated 26/01/2026
- Kingston and St. Andrew
for saving and retaining customers who are requesting to disconnect or downgrade service. Every call ... required. Call center experience required, previous technology and/or cellular sales or equivalent ...
- Not disclosed
- Updated 02/02/2026
- Kingston and St. Andrew / St. Catherine
in customer service excellence, providing top-tier call center solutions to clients worldwide ... We are seeking women to join our Sales campaign. Do you have a passion for engaging customers ...
- Not disclosed
- Updated 27/01/2026
- St. Catherine
and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... knowledge and use of departmental resources, policies and procedures • Maintains acceptable call lengths ...
Experience an entire hiring process online! Get Hired Today! As an Onsite Bilingual Call Center ... candidates receive a higher pay rate for their language skills. We are now hiring Bilingual Call ...
- See description
- Updated 19/08/2025
- St. James
and long call times. Effective verbal and written communication skills. Ability to stay organized ... required. 1–2 years of prior experience in customer service, call center, or medical office preferred ...
subjects including English is required with a minimum of 6 months call center experience. No CXC a minimum of 6 months - 1 year Call Center experience is needed in Customer Service E-mail. Have strong ...
- Not disclosed
- Updated 30/01/2026
- Kingston and St. Andrew / St. Catherine / St. James
evaluations, scores, and trends. Use company software to locate and review call recordings. Attend training ... Purpose: The Quality Assurance Analyst ensures that all calls meet quality and compliance standards ...
- Not disclosed
- Updated 16/01/2026
- Kingston and St. Andrew
, and general assistance. First Call Resolution: Analyze customer needs/concerns, leverage applicable ... : Adhere to company guidelines and protocols for call handling, customer service, and issue ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ...
- See description
- Updated 26/01/2026
- Kingston and St. Andrew / St. Catherine
while aiming to close the deal in one call . Use our dynamic scripts, coaching, and paid training to hit ... in Sales, Customer Service, or Call Center operations (preferred, but not required). A competitive spirit ...
- Not disclosed
- Updated 29/01/2026
- Kingston and St. Andrew / St. Catherine
FUSION BPO SERVICES: 153 ORANGE STREET, KINGSTON # BANKING CUSTOMER SERVICE ASSOCIATE NEEDED # COMPETITIVE RATES # Experience on a Banking Account in a Call Center environment is a distinct ...
- Not disclosed
- Updated 27/01/2026
- Kingston and St. Andrew
to pass internal assessments. Customer Service experience in a call center or similar business ... Looking for a great place to work? Growth Opportunuites? Join us at our Kingston location ...
- Not disclosed
- Updated 09/01/2026
- Port-of-Spain / San Juan/Barataria / Trincity
and customer-focused individuals to join our call center team as Customer Care Agents ... policies. Demonstrate strong ownership of each interaction, aiming for one-call resolution and high ...
on a daily basis. • Utilize company software to locate calls and listen to call recordings ... ). • Satisfy high-level call evaluations/audits in a timely fashion. • Prove ...
- Not disclosed
- Updated 03/02/2026
- Kingston and St. Andrew
or Call Centre Operations. SPECIALIZED KNOWLEDGE & SKILLS: Strong knowledge of customer service principles, practices, and call center operations. Excellent verbal and written communication skills ...
- See description
- Updated 03/02/2026
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ...