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The Workforce Management Reporting Analyst is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) management and reporting with the purpose of optimizing resources to achieve business objectives.
- Not disclosed
- Updated 24/03/2026
- Hanover / St. James / Westmoreland
Join our dynamic and expanding team of top-tier contact service professionals! We have a variety of exciting roles available, offering you the perfect opportunity to find your ideal fit. Don’t miss out—become a part of our thriving team today!
- Not disclosed
- Updated 24/03/2026
- Kingston and St. Andrew / St. Catherine
Team HGS is on the lookout for dedicated individuals with a passion for the banking and finance industry to join our team as Brand Advocates! 5 CXC's are required inclusive of English A & Math
We are seeking Collection Agent to join our team!
- Not disclosed
- Updated 24/03/2026
- Hanover / St. James / Westmoreland
itel is now hiring Customer Service Representatives to join our growing team. Apply today!
- Not disclosed
- Updated 24/03/2026
- Hanover / St. James / Westmoreland
Itel is hiring experienced sales representatives. Apply now to join our team.
- Not disclosed
- Updated 24/03/2026
- Clarendon / Kingston and St. Andrew / St. Catherine
Roadside Assistance Gamechangers Needed! The Concentrix family is growing, and we want YOU to be part of our NEW campaign.........
- Not disclosed
- Updated 24/03/2026
- Kingston and St. Andrew / St. Catherine
Are you ready to start the New Year with a bang? Secure your job today at Concentrix!! Provide exceptional customer service while earning....
- Not disclosed
- Updated 24/03/2026
- Kingston and St. Andrew / St. Catherine
Secure your job today at Concentrix!! Provide exceptional customer service while earning....
- Not disclosed
- Updated 24/03/2026
- Kingston and St. Andrew / St. Catherine
Seeking an articulate and self-motivated Customer Service Specialist with experience in Telecommunications to join the Concentrix Family.
The head of Workforce Management is responsible for leading the strategic planning, forecasting, scheduling and real time management of workforce operations. The duties outlines is to ensure optimal staffing levels, cost efficiency and service excellence whilst maximizing employee productivity
Collections Experience: Demonstrated success in first-party or third-party charge-off collections for a minimum of 6 months Excellent English Proficiency: Strong command of written and verbal English communication
We are seeking a results-driven Account Management Coordinator to serve as the primary liaison between our clients and internal operations.
- Negotiable
- Updated 23/03/2026
- Kingston and St. Andrew / St. Catherine / St. James
We are looking for experienced outbound agents to join our expanding team as contractors working in the US Home Improvement Industry.
- Not disclosed
- Updated 23/03/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
Weekend Interview Event: March 28 Join Alorica to deliver exceptional customer experiences that includes a USD $1,000 HIRING BONUS for PM shifts! 📅 Interview Date: Saturday, Mar 6 📍 58 Half Way Tree Road, Kingston 10 ⏰ 9:00 am
- Not disclosed
- Updated 23/03/2026
- Kingston and St. Andrew / St. Catherine / St. James
Team Manager
- See description
- Updated 23/03/2026
- Kingston and St. Andrew / St. Catherine
We are looking for Bilingual Collections Agents with the right to work in Jamaica. The Bilingual Agent must be able to fluently speak Spanish and English and must be able to meet and exceed daily collections targets.
- Not disclosed
- Updated 23/03/2026
- Kingston and St. Andrew / St. Catherine
Are you versatile in Voice, Email and Chat? Apply today!
Join the winning team where your talent is rewarded.
- Not disclosed
- Updated 23/03/2026
- Kingston and St. Andrew / St. Catherine
Working at Alorica, your mission will be to provide quality service to customers via phone, offering effective recommendations to help them make informed decisions. Now hiring for PM shifts — receive a $1000 hiring bonus for accepting your customer service offer!
- See description
- Updated 21/03/2026
- Kingston and St. Andrew / St. Catherine
Get a head start. Apply Now! https://forms.office.com/pages/responsepage.aspx?id=3IA-ioZvAkWQF0k5u3uXCpagy6PlMutJqBFlXexc7YZURDU1RTVKV0NURkJaR1pYNDk2RE5HTlRDVC4u&route=shorturl
- Not disclosed
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine
Zip 103 Limited is seeking the services of a Customer Service Agent (CSA).
- Not disclosed
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine
Team HGS is on the lookout for dedicated individuals with a passion for the finance industry to join our team as Brand Advocates!
- See description
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine
HGS Virtual Job Fair Date March 24th, 2026 10:30am-3:30pm
- Not disclosed
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine / St. James
Financial Resources Specialist (Entry-Level)
- Not disclosed
- Updated 20/03/2026
- Hanover / St. James / Westmoreland
Minimum 1 year of experience in third-party collections or outbound sales ONLY.
- See description
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
Startek is looking for dynamic Sales Representatives to join our team. Join us on-site at 76 Tower, 76 Half Way Tree Road for our walk-in interviews on Tuesdays & Thursdays between 9am- 12pm.
- Not disclosed
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
As a Technical Support Representative, you will play a crucial role in providing exceptional customer service by assisting clients with technical inquiries and problem resolution.
- Not disclosed
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine / St. James
Join us in supporting our newest client — a leading online women’s fashion retailer known for its curated collections and wide range of stylish clothing and accessories. This partnership presents an exciting opportunity to work with a dynamic e-commerce brand at the forefront of online retail.
- Not disclosed
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine
Must have collections or sales experience ONLY to be considered.
- Not disclosed
- Updated 19/03/2026
- Kingston and St. Andrew / St. Catherine
Apply to join our winning team and enjoy a rewarding career in Technical Support.
- Not disclosed
- Updated 19/03/2026
- Kingston and St. Andrew / St. Catherine
Are you a strong leader who thrives in fast-paced environments? Join us as a Central Monitoring Station Supervisor to manage operations, coach your team, and ensure timely, accurate responses to alarms and client incidents.
- Not disclosed
- Updated 19/03/2026
- Kingston and St. Andrew / St. Catherine
Do you thrive in fast-paced, detail-oriented environments? Join us as a Central Monitoring Senior Associate to monitor alarms, coordinate responses, and support clients and field teams.
- See description
- Updated 19/03/2026
- Kingston and St. Andrew / St. Catherine
Call Center Pros Ltd We are looking for enrollment agent As a enrollment Agent, you will be responsible for ensuring the delivery of our client’s customer experience promise. Actively recruiting Tech personals
- Not disclosed
- Updated 18/03/2026
- Kingston and St. Andrew / St. Catherine
The Call Center Workforce Management (WFM) Administrator will partner with the Workforce Management team, monitors real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.
- Not disclosed
- Updated 17/03/2026
- Kingston and St. Andrew / St. Catherine
$1,000 PM Shift Bonus! Join Alorica as a Premium Customer Service Agent in 2026. Deliver exceptional phone service, help customers make informed decisions, and grow with a team that values excellence. Apply now!
- Not disclosed
- Updated 16/03/2026
- Kingston and St. Andrew / St. Catherine / St. James
Our sales clients work in areas such as fashion, gaming, dental, tech and construction just to name a few. Working with these clients will offer you new problems to solve, which will in turn offer new skills to add to your toolkit.
- Not disclosed
- Updated 13/03/2026
- Kingston and St. Andrew / St. Catherine
Are you a driven and dynamic leader with a passion for coaching and developing sales teams? Do you thrive in a fast-paced, target-driven environment?
- Not disclosed
- Updated 12/03/2026
- Kingston and St. Andrew / St. Catherine
We are looking for experienced Reservation Agents to join the itel Family!! Come in and get hired the same day!
This position reports to the Manager, Training & Quality.The trainer routine contact with new hire employees, existing production employees, support staff, managers, and client representatives.
- Not disclosed
- Updated 09/03/2026
- Kingston and St. Andrew / St. Catherine
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.
- Not disclosed
- Updated 06/03/2026
- Kingston and St. Andrew / St. Catherine
$1,000 PM Shift Bonus! Join Alorica as a Premium Customer Service Agent in 2026. Deliver exceptional phone service, help customers make informed decisions, and grow with a team that values excellence. Apply now!
- Not disclosed
- Updated 06/03/2026
- Kingston and St. Andrew / St. Catherine
$1,000 PM Shift Bonus! Join Alorica as a Premium Customer Service Agent in 2026. Deliver exceptional phone service, help customers make informed decisions, and grow with a team that values excellence. Apply now!
- Not disclosed
- Updated 06/03/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
$500 HIRING BONUS! Are you a Reservations Ninja? Come aboard the winning team with an UNLIMITED commissions PLUS a $500 hiring bonus just for joining! Apply to work onsite and enjoy a rewarding career in Reservations — your next big opportunity starts here!
- Not disclosed
- Updated 02/03/2026
- Clarendon / Kingston and St. Andrew / St. Catherine
The Inbound Sales Agent uses a consultative sales process to understand the needs of potential customers, guide them to the best possible solution, answers questions and provides them with the services that best suits their needs.
- Not disclosed
- Updated 02/03/2026
- Kingston and St. Andrew / St. Catherine
Quality Assurance Analysts
Quality Assurance Analysts
- Negotiable
- Updated 27/02/2026
- Hanover / St. James / Westmoreland
Earn up to USD 300 Sign-On Bonus. Get hired on the spot!! Daily Walk-In Interviews. Employer Contributed Pension after 6 months. Exciting 90 & 180 Day Salary Increases.
- Not disclosed
- Updated 25/02/2026
- Kingston and St. Andrew / St. Catherine / St. James
🌟 Join Our Remote Customer Support Team! 🌟 We’re looking for friendly, sharp, and proactive problem-solvers who love helping people. If you can think on your feet, communicate clearly, and bring empathy to every conversation, we want you on our team!
Do you have a knack for sales? Are you persuasive and goal-orientated? We are looking for you!