To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Operates telephone system on platform to answer & direct incoming calls, interacts with visitors and applicants to facilitate employment applications & testing, and answers questions from employees and visitors by performing the following duties.
💰 SALARY: $550 per hour
🧑🏻🎓 QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
📑 KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to
appropriate personnel or department.Takes and delivers messages or transfers calls to voice mail when appropriate personnel are
unavailable.Answers questions about organization and provides callers with address, directions, and other
information.Welcomes on-site visitors, employees, vendors and applicants, determines nature of business,
and announces visitors to appropriate personnel.Issue Badges and Access Cards to new hires. Has individuals who are having badges replaced,
complete deduction form and sends to Payroll for action.Monitors and request visitor accesses and parking and issues passes when required and
maintains visitor log.Supports HR and payroll functions as needed, including but not limited to: follow up with
discrepancies for new hire paperwork and benefits documents.Creates and prints fax cover sheets, memos, correspondence, reports, and other documents
when necessary.Assists with applicant pre-hire testing such as computer based assessments and drug
screening.💡 Knowledge of: Company policies and procedures as outlined in the employee handbook; Multi-line telephone system and how to properly route calls and/or take messages; Basic computer skills including keyboarding; Computer programs including Excel, Word, and Outlook; Emergency and legal procedures.
💡 Ability to: Prioritize tasks and handle multiple tasks at one time; Effectively communicate using proper grammar and syntax; Handle irate customers with patience, professionalism and courtesy; Handle emergency situations promptly and with discretion; Make overhead announcements with professional tone and language; Exhibit a professional image and demeanor at all times; Pass skills tests which includes General qualifications test and computer tests as necessary.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of organization.
✨ PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
📌 WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in inside environmental conditions. The noise level in the work environment is usually moderate.