of service excellence, achievement of KPIs, and continuous improvement in operational processes ... excellence. Drive operational KPIs, including quality, productivity, customer satisfaction (CSAT), first ...
reconciliation and investigate variances Monitor and analyze delivery KPIs and transportation costs Track ... Define KPIs and conduct regular performance reviews with subordinates Ensure compliance with internal ...
established key performance indicators (KPIs) for the department. Develops and recommends Standard ... ARC MANUFACTURING LIMITED , one of Jamaica’s leading manufacturers and distributors of building ...
HRIS KPIs and performance metrics to support decision-making Collaborate with HR and department ... Are you passionate about data integrity, systems optimization, and enhancing the employee ...
KPIs such as CSAT and Conversion. Required Skills • Strong oral and written language skills. • Ability ... Want Your Weekends Free? Work between the hours 7AM to 8PM? We got you! Apply today...Start ...
operation and improve the KPIs. Major Responsibilities: Evaluate the physical condition of trucks ... To be considered for this role, you must own or have frequent access to a reliable motor vehicle ...
Key Performance Indicators (KPIs) for training completion, product quality, and kitchen performance ... Core Function The Head of Culinary Operations & Training provides strategic leadership across all ...
marketing KPIs including ROI, customer acquisition cost, conversion rates, and campaign performance ... Role Overview: The Marketing Manager will be responsible for leading the development and execution ...
Manage KPIs on the life cycle of all accounts based on contract duration o Working with Regional Sales ... As part of our ongoing commitment to ensuring the success of our customers when using our service ...
with departmental KPIs. Ensure delivery schedules and client commitments are met. Promote compliance ... Motor Vehicle Manager Kingston Wharves Limited (KWL) operates on a 24-hour, 365-day schedule ...
development and marketing initiatives. Recommend key performance indicators (KPIs) and metrics to measure ... performance indicators (KPIs) to measure the effectiveness of business development and marketing ...
are met or exceeded in client KPIs and IPIs as well as Productivity and Utilization metrics Analyze agent performance trends in client KPIs and IPIs as well as productivity and utilization metric Identify ...
relationships end-to-end. Lead onboarding of new accounts, setting clear SLAs, KPIs, and success criteria. Run ... (Remote — Global BPO/Tech Accounts) We’re Influx and we’re on a mission to disrupt the traditional ...
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). Clarify ... NOW HIRING!!! Level 2 - Executive Client Support Representatives!!!(Must minimum 2 years B2B ...
. Lead root cause analysis and continuous improvement initiatives. Develop KPIs and deliver weekly ... Join Our Team as a Procurement Contract Administrator, Team Lead (JESS) Location : Kingston ...
Produce actionable insights through KPIs and PowerBI dashboards Administer services with deep knowledge ... Now Hiring: Cyber Security Quality Assurance Analyst Location: Kingston, Jamaica Job Level ...
for overtime based on intraday data. Provide intraday reporting to department leadership on KPIs and impact ... The Call Center Workforce Management (WFM) Mission Control Specialist will partner ...
level expectations. Meet and exceed KPIs and other service standard expectations of the company ... Contact Centre Agent Primary Duties: Ability to handle and process large volumes of data ...
and exceed Quality Assurance expectations of the company. Meet and exceed KPIs and other service ... Tours Specialist The IR Specialist must be able to handle large volumes of calls and must provide ...
resolution and customer satisfaction. Meet performance KPIs such as AHT, CSAT, absenteeism, quality ... ABOUT THE COMPANY TCS is part of the Jamaica National Group, a globally respected brand committed ...
member has clear objectives and KPIs Leading, developing, and motivating staff, ensuring that required ... Job Summary Reporting to the Managing Director, the successful candidate will be responsible ...
SLAs are met and maintained Guard coverage SLAs are met and maintained All required KPIs and targets ... The general purpose of this position is to ensure that Central Command Centre various functions ...
execution. Track and report on key performance indicators (KPIs) related to brand health, sales ... The Brand Commercial Manager will be responsible for leading the strategic direction, brand ...
and recommend corrective actions. Produce management reports and KPIs to support decision‑making by Head ... FINANCE MANAGER POSITION OVERVIEW The Finance Manager will lead and manage the finance function ...
and financial performance to ensure profitability and success. Monitor KPIs and operational metrics ... Work From Home: Senior Technical Program Manager Seeking an experienced and dedicated Senior ...
> Understanding of RF KPIs and PIs for GSM, UMTS and LTE Experience with Ericsson ... Company description: Digicel Group Limited Job description: Job ...