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- Not disclosed
- Updated 22/04/2025
- Kingston and St. Andrew / St. Catherine
Call Center Pros Ltd Minimum high school certificate and/or a HEART Certification or equivalent Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ...
- Not disclosed
- Updated 25/04/2025
- St. James
Requirements Minimum Education: High school diploma or GED required Minimum Experience: 1 year call center ... -up with all existing leads with-in set timeframe and in accordance to policies. • Perform Outbound call ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Join Our Team and Win Big! Not a work from home job ! Get hired today and be entered into a raffle to win fantastic prizes when you show up for your first day of training. Walk-in interviews are held ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Join Our Team and Win Big! Not a work from home job ! Get hired today and be entered into a raffle to win fantastic prizes when you show up for your first day of training. Walk-in interviews are held ...
- Not disclosed
- Updated 03/04/2025
- Chaguanas / Port-of-Spain
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating ... with services or products. Ensuring agents understand and comply with all call center objectives ...
- 10000 - 20000
- Updated 28/04/2025
- Kingston and St. Andrew
of the call center, and ensuring they are met Planning and managing change Managing the daily running of the call center Liaising with supervisors (Front Desk & Call Center) and agents Monitoring random calls ...
- See description
- Updated 25/04/2025
- Kingston and St. Andrew
* An exciting, fast-paced call center environment centrally located in Kingston * Competitive base hourly ... Join us at our Open House, and take the first step toward an exciting opportunity! 📞💼 📍7 ...
- Not disclosed
- Updated 29/04/2025
- St. James
performance. You will serve to develop and implement best call center methods and procedures to improve ... and service level agreements. Manage collection call center budgets and staffing levels to ensure ...
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
subjects including English is required with a minimum of 6 months call center experience. • No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice. • Candidate ...
- See description
- Updated 07/04/2025
- Mt.Hope/Curepe / Port-of-Spain / San Juan/Barataria
in a transaction-based environment such as a call center or retail industry 3 months - 1 year customer ... of media with energy and enthusiasm Build lasting relationships with clients, customers, and other call ...
- Not disclosed
- Updated 29/04/2025
- St. James
of the call center and its various components, ensuring SOW compliance and KPI goals. Including ... or equivalent experience in a call center or business related field (e.g., management, sales) · 5+ years ...
- Not disclosed
- Updated 28/04/2025
- Hanover / St. James / Westmoreland
. Now hiring for our Montego Bay Office: CUSTOMER SERVICE SUPERVISOR (CALL CENTER) JOB OBJECTIVE ... 2-4 years of Call Center Support level or above experience ( Must have) Strong Soft Sales ...
- See description
- Updated 22/04/2025
- Chaguanas / Port-of-Spain / San Juan/Barataria
JOB SUMMARY As a Customer Service Call Center Representative, you will be the first point ... ) related to customer satisfaction, call handling, and issue resolution. • Continuously strive to improve ...
- Not disclosed
- Updated 24/04/2025
- Kingston and St. Andrew
. Qualifications: No CXCs required Experience: i year in Sales/Customer Service and Call Center experience ... the deal in just one call! Sell Like a Pro: You’ll be selling, upselling, and cross-selling top-tier ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class ... call lengths, while remaining friendly, informative and helpful • Maintains productivity and quality ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- See description
- Updated 25/04/2025
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ...
- Not disclosed
- Updated 25/04/2025
- St. James
years of training experience is required, preferably in a call center environment or closely related ... . Administrative and quality assurance duties such as attendance tracking, payroll, call monitoring ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. Elizabeth / Westmoreland
& when you are required to call the customer back. Provide troubleshooting support and follow up on customer ... resolve issues on first call Appropriately communicate with upset customers to resolve their inquiries ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
A and Maths Prior call center experience a plus Must be willing to work onsite Must be flexible ... to customers and CSRs of the client, as necessary. Each CSR shall use call guidelines provided ...
- 25000 - 35000
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ... ’ customer care services and call centers have been embraced by top companies worldwide ...
- Not disclosed
- Updated 22/04/2025
- Kingston and St. Andrew
education preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent ... Job Description Title: Customer Service Representative East/West Role: As a dynamic and customer ...
- See description
- Updated 24/04/2025
- St. Catherine
). ✔️ Customer Service Rockstar – Previous experience in Sales/Customer Service (6 months). ✔️ BPO/Call Center Experience (6+ months preferred). ✔️ Strong Communicator – Fast, clear, and effective written ...
- Not disclosed
- Updated 28/04/2025
- St. James
HR/Admin Assistant (BPO Call Center) Essential Duties & Responsibilities: Assist in sourcing candidates for open positions Facilitate the hiring process by coordinating offer letters and welcome ...
- See description
- Updated 25/04/2025
- St. James
Minimum of 1 year experience performing quality assurance in a call center environment preferred ... Job Summary Complaint Administrator/Dispute Investigation Analyst Job duties include compiling ...
- Not disclosed
- Updated 20/01/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
, personalizing and focusing on adding value to the call 3. Retains existing member through the use of proactive ... and personalizing techniques and by focusing on adding value 5. Resolves problems on the first call ...
- Not disclosed
- Updated 02/04/2025
- Turks and Caicos Islands
Facility is secure at all times. Required to participate in the Vehicle Service Center “On-Call ... service center environment. Excellent team player and team building skills Ability to deliver ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew / St. Catherine
and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
with our services. Each call is an opportunity to shine and make a real impact ... and overall technical knowledge Experience: Entry-level candidates welcome, with at least 6 months of call ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
technical knowledge Experience: Entry-level candidates welcome, with at least 6 months of call center ... with our services. Each call is an opportunity to shine and make a real impact! Your Responsibilities ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
-level candidates welcome, with at least 6 months of call center experience or have completed ... while guiding them towards solutions that enhance their experience with our services. Each call ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
of 6 months of call center experience Strong verbal communication Customer focused personality ... Solutions’ customer care services and call centers have been embraced by top companies worldwide ...
- Not disclosed
- Updated 08/04/2025
- Hanover / St. James / Westmoreland
notes and examining each as a specific case. Performs routine call center activities concerning ... Customer Experience Associates to work onsite in MBJ (Must be available to work up to 11PM ...
- Not disclosed
- Updated 04/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
leadership role, preferably within a call center environment. Proven ability to drive sales ... Job Summary: The Sales Performance Manager will be responsible for driving sales performance ...
- 25000 - 35000
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
, with at least 6 months of call center experience or have completed an associate’s degree in lieu ... and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients ...
- Not disclosed
- Updated 24/04/2025
- Kingston and St. Andrew / St. Catherine
and building relationships with our customers in a call center environment. This position requires ... Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ...
- See description
- Updated 25/04/2025
- Kingston and St. Andrew
The opportunity: Full-time positions An exciting, fast paced call center environment centrally located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...
each as a specific case. Performs routine call center activities concerning business products and services ... Now Hiring for Shopper Support to work onsite in Montego Bay Conduent is the world's largest ...
each as a specific case. Performs routine call center activities concerning business products and services ... Now Hiring for Shopper Support to work onsite in Montego Bay Conduent is the world's largest ...
- Not disclosed
- Updated 24/04/2025
- Castries / Gros Islet / Vieux Fort
resources management experience, preferably in the call center or hospitality industry will be an asset ... Uni-V (St Lucia) Limited the worldwide representative for Sandals and Beaches Resorts is seeking ...
- Not disclosed
- Updated 22/04/2025
- Kingston and St. Andrew / St. Catherine
Outbound Sales Agents in Kingston ☎️ CALL: 619-8001 ✅ Outbound Sales Agents Requirements: • 6 months contact center experience • Outbound calling experience MUST BE PASSIONATE ABOUT SALES ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
Technical Support experience is a plus Previous Call Center experience ... Apply for a job in Technical Support today! JOB SUMMARY The Technical Support Representative, Home ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew / St. Catherine
and compliance with the requirements and applicable state laws . Answer customer inquiries via phone call ... Job D escription We are seeking a Buyer Care Specialist to join our team. It’s important ...
in a study program for HR certification preferred but not required. Previous call center or BPO ... Center. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
) while supporting all contact center programs. The individual in this role must be receptive to this feedback ... to the business by providing superior customer service through the Contact Center, enabling the client ...
. Manage and develop your own diary, schedule call-backs, and future opportunities. Working with weekly KPIs and targets. Call leads from a database list and conduct research on potential prospects ...
- Not disclosed
- Updated 29/04/2025
- St. Catherine
acceptable call lengths, while remaining friendly, informative and helpful • Maintains productivity ... Overview Our Claims Agents deliver relevant information and resolution to our client’s customers ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
& snacks while in classroom training Free shuttle bus Health benefits, Paid time off Wellness Center ... TP offers Compensation aligned with Experience...build your career with us today ...
- See description
- Updated 02/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
skills Excellent relationship building and rebuttal skills Must be able to work on-site Previous call ... Would you rather have that ONE TIME sign-up bonus or the following? A starting rate of $475 ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 11/03/2025
- St. James / Trelawny / Westmoreland
situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
to the queue for Retention, disconnect and move order call types routed via the IVR. Use saving techniques ... The Sales Specialist is a hybrid, cross-trained, multi-skilled agent. This person is capable ...
- Not disclosed
- Updated 30/04/2025
- Hanover / Kingston and St. Andrew / St. James
simultaneously while managing the pace of the call and maintaining focus on the customer). Ability ... Concentrix is a BIG DEAL!! Join our exciting team of exciting Game Changers! Come join our Dynamic ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
simultaneously while managing the pace of the call and maintaining focus on the customer). Ability ... Concentrix is a BIG DEAL!! Join our exciting team of exciting Game Changers! Come join our Dynamic ...
- Not disclosed
- Updated 29/04/2025
- Kingston and St. Andrew / St. Catherine
Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
- Not disclosed
- Updated 29/04/2025
- St. James
Collection Representatives Needed! We are seeking dedicated collection agents to assist with the recovery of outstanding payments from our consumers. In this role, your duties will include ...
Collections Specialist (MBJ) The candidate will be responsible for calling (texting, emailing) on customer's delinquent accounts while also providing assistance to customers regarding their contracts ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY We are seeking a detail-oriented and customer-focused Flight Booking Agent to join our team. In this role, you will be responsible for assisting clients with their travel arrangements ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Not disclosed
- Updated 29/04/2025
- St. James / Trelawny / Westmoreland
We're thrilled that you're here to explore the details of your next career step. Before proceeding with your application, we kindly request that you carefully review the requirements ...
Teleperformance es una empresa de personas. Nuestra gente nos representa, nos hace exitosos y nos enorgullece. Creemos en recompensar a los miembros de nuestro equipo a través de una compensación ...
- See description
- Updated 24/04/2025
- Kingston and St. Andrew / St. Catherine
HGS Virtual Zoom Job Fair Date: April 29th, 2025 Time: 10:30am - 3:30pm Positions : Customer Service Representatives, Inbound Sales Representatives, Techincal Support Representatives, & Banking ...
- See description
- Updated 07/04/2025
- Bridgetown / Christ Church / St. Michael
We are a small but dynamic, industry-leading Group of Companies specialising in Credit & Risk within the Financial Services Sector We are a fast-paced, results-oriented Company looking for a driven ...
- Not disclosed
- Updated 29/04/2025
- St. Ann
Join Team Awesome! Come for the job, stay for the career! We are currently seeking Onsite Customer Service Agents – No Experience is required. We want to hear from you if you can answer "yes ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Concentrix is a BIG DEAL! Customer Care Specialists Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary ...
- Not disclosed
- Updated 29/04/2025
- Hanover / St. James / Westmoreland
Concentrix is a BIG DEAL! Reservation Specialists Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary. 100 ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
- Not disclosed
- Updated 25/04/2025
- St. James / Trelawny / Westmoreland
JOIN OUR APRIL VIRTUAL JOB FAIR FOR ONSITE CUSTOMER EXPERIENCE ASSOCIATES ON WEDNESDAY APRIL 30, 2025 FROM 9:00AM - 2:00PM (VACANCIES ARE IN MONTEGO BAY Location Microsoft Teams (Link ...
- See description
- Updated 25/04/2025
- Kingston and St. Andrew
Duties and Responsibilities Clean offices, lounges, lobbies, bathrooms, and hallways Maintain a clean and sanitary kitchen area Vacuum and wash carpets and rugs Empty wastepaper/garbage bins ...
- Negotiable
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Experienced Human Resources Generalist St. James ...
- Negotiable
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Sign-on Bonus Details: (300 USD) Get $50 for joining ...