Customer Retention Jobs

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Customer Experience Representative

. Organizes customer engagement and retention initiatives to grow base and enhance retention. Gathers ... Startup Company, is seeking a suitably qualified candidate to fill the position of Customer ...

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French Bilingual Customer Support Agent - Portmore

IBex Global -2

in a call center environment. Research and resolve complaints to ensure customer retention ... Job Overview We are seeking avid French bilingual customer service agents who are problem solvers ...

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Customer Service Sales Specialist - Car rental || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... from our high profile/valued corporate and other customers etc. Strives to keep customer satisfaction ...

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Service Manager

Digicel

is responsible for leading the Service Management function to ensure high customer retention, service excellence ... , and performance expectations aligned to retention and service excellence Build a customer ...

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Service Executive

Digicel

> Provide regular reporting on retention risks, customer satisfaction, and service performance Customer‑centric mindset with a focus on quality and retention

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Student Support Agent

Segoso

, while meeting response time, compliance, and quality standards. Promote student retention and persistence ... of customer service. Leverage multiple technology platforms to manage student interactions, document ...

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Sales Agent (Islandwide - Commissioned)

. · Make referrals to other areas of the Group and engage in proactive retention and conservation efforts while providing quality customer service. · Comply ...

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Corporate Desk Executive

Digicel

requests Place outbound calls for customer follow-up, satisfaction checks, and retention ... for delivering exceptional customer care to corporate clients and fostering a strong customer ...

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Banking Support Specialist

Advantage Communications

retention through listening, understanding, and responding to customer concerns and/or questions ... customer support and sales for the product and service lines offered by our client. The types ...

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Sales Representative

Stewarts Automotive Group

them into loyal clients. They must possess a competitive nature, coupled with a customer-centric approach, to ensure that sales targets are met, while maintaining high levels of customer satisfaction ...

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Technical Service Delivery Manager (Client & Account Manager) (All Parishes)

Influx

-growing companies to deliver consistent, high-quality customer experience across BPO and technical ... , and be directly accountable for service quality, financial performance, and client retention ...

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Hotel Reservations and Sales Agent| USD 500 Hiring Bonus| Uncapped commissions

Alorica

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ... champion, taking pride in using every customer interaction to educate on the company's brands and products ...

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Hotel Reservations and Sales Agent

Alorica

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ... champion, taking pride in using every customer interaction to educate on the company's brands and products ...

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Hotel Sales & Reservations Agent | Uncapped Commission

Alorica

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ... champion, taking pride in using every customer interaction to educate on the company's brands and products ...

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Snr. Claims Associate - Non Motor

General Accident Insurance Company

likely to exceed retention Submit details to facultative reinsurers and follow up recoveries Update ... on 4Ds Ensure timely updates to clients, provision of good customer service Ensure adequacy ...

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Mortgage Renewals Specialist [Barbados Only]

Vault Credit

of retention, while adhering to established policies and procedures. Duties and Responsibilities • Proactively ... with a strong emphasis on customer service. • Negotiate renewals within a predetermined pricing range ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Distribution Manager (Dominica Operations)

Eve Anderson Recruitment Ltd

and client retention. · Perform weekly trade visits and audits to review execution and gather ... , including shipment delays, customer concerns, and supply chain issues. Job Requirements · Bachelor ...

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Sales Executive-Corporate

Interlinc Group Ltd. (OECS)

retention and growth. Serve as the primary point of contact for assigned corporate accounts. Understand ... landscape. Provide feedback to management on customer needs, product performance, and emerging ...

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Business Loan Officer

and delinquency targets, maintaining and initiating customer relationships, and ensuring a high level of service delivery. SPECIFIC DUTIES: Identify new and prospective clients and manage the retention ...

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Wealth Manager

ANSA McAL Group of Companies

plans to achieve customer acquisition and retention targets. Offers all AWML products and services ... Wealth Manager Position Summary Responsible for the acquisition, maintenance, and retention ...

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Chief of Retail Sales & Distribution

JN Bank

on customer acquisition, customer retention, product penetration, and sales productivity for retail banking products while embedding a high-performance, customer-centric sales culture across the bank ...

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Operations Manager

VXI Jamaica Ltd.

retention. Lead regular business reviews, strategy sessions, and partnership development initiatives ... day-to-day operations across customer support functions (voice, chat, or digital channels). Drive ...

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Recruitment Assistant (Entry Level role)

Fontana Pharmacy

& Retention Manager Location: Kingston -Waterloo Employment Type: Full-Time Job Summary ... recruitment experience Strong organizational and multitasking skills. Excellent customer service ...

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Group Commercial Devices Head

Digicel

offerings, and strong collaboration with sales, marketing, and customer operations across the group ... > 2. Acquisition & Retention Enablement Design devices programs ...

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Sales Manager

National Shoe and Occupational Solutions Limited - NATCO

that are geared towards customer retention and continuous customer acquisition that results in the expansion of the company’s customer base. Further, the individual is responsible for forecasting sales ...

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Assistant Manager - Medical Examination Services

Sagicor Group Jamaica Ltd.

recruitment and separation, training, performance evaluation, and retention strategies. Represent the unit ... qualification from a recognised tertiary institution. Registered Nurse designation. Associate Customer ...

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Marketing Director

One Communications (Guyana) Inc

campaigns that drive engagement, conversions, and retention. This role requires a strong understanding of omni channel marketing, as well as a commitment to optimizing the customer journey across all ...

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Sales Manager

Digicel

customer experience. Main Duties and Responsibilities: Sales ...

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Facilities Manager (Real Estate Sector)

Favio

management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...

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Claims Manager - St. Maarten

NAGICO Insurances

. This role combines hands-on technical expertise with leadership, quality control, customer service ... indicators such as claims turnaround time, loss ratios, customer satisfaction, reserve accuracy ...

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HR Manager

Regency Recruitment and Resources Limited

and performance management frameworks Design and execute retention strategies to reduce turnover across ... , and employment status Turnover analysis: Voluntary/involuntary turnover rates, retention metrics ...

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Employment Partnerships & Placement Officer | Employment Liaison Officer

Project STAR

experience in administrative support, customer service, or a similar role is an asset. • Proficiency ... dates. Employment Tracking and Reporting • Monitor placement rates, employment retention ...

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Data Protection Officer

Unicomer (Jamaica) Ltd.

of personal data, including customer, employee, contractor, and vendor information Oversee ... with data retention schedules. Oversee third-party processor due diligence and ongoing monitoring ...

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Sales & Business Development Rep. (In-field vacancy for Trinidad & Tobago)

& Business Development Representative. If you’re driven, customer focused, and passionate ... with the Corporate Marketing Department to ensure strategies are aligned for overall objectives. Retention ...

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Executive Manager, Human Resources and Talent Management

National Bank of Dominica Ltd

and customer satisfaction. 7) Ensure that the assigned department consistently demonstrates a collective ... to ensure smooth implementation as planned with minimum disruption of operations and customer service. 8 ...

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National Project Associate

United Nations Development Programme – United Nations

them as needed Business Management Customer Satisfaction/Client Management Ability to respond timely ... to the development of customer service strategy. Look for ways to add value beyond clients’ immediate ...