to support a structured and process-driven customer support environment. This role is ideal for individuals ... teams Provide accurate, professional, and timely responses across all support channels Identify ...
Applications Support Analyst The primary role of the Applications Support Analyst is to manage and support core applications and their processes. Core Responsibilities and Duties: Provide day-to-day ...
, and customer success. You will serve as the primary systems support contact for all our customers, overseeing the premium support relationship from front-line troubleshooting through strategic account ...
: Support the planning and execution of people change management activities across projects and initiatives Coordinate training programs, workshops, and learning sessions to support change readiness Track ...
-oriented professional with a passion for design and user experience? Do you thrive ... the design and development of microsites, ensuring they are user-friendly and visually engaging. Project ...
feedback or additional support as needed. Troubleshoot user issues and provide ongoing support ... training materials, guides, and documentation tailored to various user skill levels. Conduct ...
; support User Acceptance Testing (UAT). Prepare communication materials, user guides, and training ... Business Analyst to support organizational goals by improving business processes, defining clear ...
meets current and future requirements, preparing and maintaining system and user documentation ... , delivering user training, and working closely with ERP user departments and in-house ICT teams ...
. Develop and coordinate training programs, user guides, and support materials for managers, supervisors ... Review, validate, and support the development of end-to-end process maps across HR, payroll ...
, maintain, and support end-user devices (laptops, mobile phones, accounts, and profiles). Diagnose ... Technician delivers frontline technical support to onsite and remote employees in Guyana. This role ...
that support the business in delivering efficient services. Duties & Responsibilities: Gather ... projects and requests. Liaise with software vendors for support, fixes, upgrades to systems ...
OVERVIEW: KPMG Jamaica has a delivery center named Jamaica Extended Support Services (“JESS”) operating from Kingston, which is contracted to provide support to its member firm KPMG United States ...
of the in- house information systems that support core organizational functions. This is achieved ... to justify recommendations and to support purchasing efforts. Interact and negotiate with vendors ...
to users across the VM Group. Duties & Responsibilities Gather business, user and application ... for required support and desired optimization Perform patch management to ensure compliance ...
projects, including user acceptance testing (UAT). • Support the team in achieving operational KPIs ... Vault Credit Corporation is seeking an experienced Equipment Insurance Administrator to support ...
, Risk, Integration, Security, Meetings About Us: KPMG Jamaica Extended Support Services (JESS) is a delivery center operating from Kingston, providing back-office support to KPMG U.S. under a team ...
-moving, non-moving, and near-expiry stock. Implement ABC analysis and consumption tracking to support ... inventory, accounting, and POS platforms. Manage user access, approval hierarchies, recipe costing ...
of: Java Programmer Analyst – Application Development Translate user requirements and deliver software ... procedures, as per change management policy. Develop procedures and support needed to ensure smooth ...
and maintaining the company's reputation. Responsibilities Customer Support: Answer incoming calls ... to customers, explaining complex concepts in a user-friendly manner. Provide step-by-step ...
platform, and transition the group from fragmented/outsourced support to a modern, internally governed ... , and leading AI consultants to deliver a secure, scalable, and user-friendly digital experience for motor ...
and manage, on behalf of CARICOM Member States, projects up to USD 50 million per project and support larger ... Plan (SIP) outlines five inter-related Strategic Objectives that, when achieved, will support ...
and administration Leads, develops and manages the team of IT Support Professionala Leads process ... Administers User Accounts Installs, supports and administers 3rd party server and network based ...
with the End User Support Officer regarding any issues with equipment including the phones, computers ... , RETI the Training Administrator provides administrative support services to the Senior Director ...
in our culture and our interactions. These values guide how we collaborate, how we support ... needs into clear, actionable technical requirements and user stories. Validate requirements and ensure ...