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The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

The Trainer is a content expert that continually develops methods to help CCR’s achieve specific learning outcomes. The trainer incorporates implements and analyzes the results of training needs assessments in order to improve CCR’s potential as well as other stakeholders

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes. The

Responsible for the day to day supervision, coaching and development of their team by providing them with instruction, guidance and motivation with the end results of maximizing performance and developing team members to position them for career advancement.

Responsible for the overall sales and service performance of the reservations account and for continual coaching, development and performance management of the assigned Supervisors overseeing the Reservations Sales Specialists.

Responds in a timely and professional manner to customer inquiries and customer complaints both face to face, over the telephone and through written and electronic mediums

CUSTOMER SERVICE AGENTS NEEDED! We are seeking bright, articulate, detail-oriented applicants with a desire to help us forward resolve customer issues and be brand ambassadors.

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