Oversees and coordinates activities of agents providing telephone, email and other types of customer support services. We are looking for a competent person to organize and direct the agents. You will be responsible for assessing their work and giving them feedback to maximize performance.
The Senior RF Planning Engineer will be responsible for ensuring the efficient and effective planning and optimization of Digicel's RF Networks.
The IT Cloud Analyst is responsible for supporting the IT Cloud Team by reviewing requests via the IT Gate process. Responsible for the management of the overall license position, software licenses in use, reviewing this use and advising on the license position and cost...
Monday to Friday onsite, no remote work available; must possess valid passport and able to travel overseas
Communication Navigation and Surveillance Technician Applicant must be a graduate of a reputable institution having the following minimum qualifications with at least five (5) years field experience.
Accountable for the end-to-end management of all public sector/Government accounts, growing our existing base through selling ICT and mobile solutions and effective management of aged debt. Finding new business is a critical.
Analyze sales and customer data, identifying trends, and providing actionable insights to support sales strategies and business growth. This role will work closely with sales, marketing, and customer care teams.
We’re seeking a Sales Operations Supervisor to support route sales, manage stock levels, assist sales agents with basic tools, and share performance insights with management.
Develop and execute a forward-thinking technology strategy aligned with the company's business objectives. Incorporate cutting-edge technologies and industry best practices to drive innovation and deliver value-added services to customers.
You’ll play a key role in supporting sales efforts, working closely with partners, and helping us build a reliable, well-connected channel ecosystem.
Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers
Work closely with your Parish Sales Manager and Operational Lead to ensure that all channels within the parish are performing and all objectives of the company are met.
The Claims Investigator is responsible for insurance claims, working directly with U.S.-based insurance companies. This position requires patience and an investigative mindset to track down issues and identify solutions. The ideal candidate is eager to learn new skills in the billing department.
The route lead position is a junior manager role responsible for managing and optimizing the channels along the various routes within the parish.
The successful individual will be primarily responsible for ensuring and maintaining customer satisfaction with specific corporate accounts.
We're seeking an experienced Manager, Linux Systems and Infrastructure to lead our team in designing, deploying, and supporting Unix/Linux-based systems and infrastructure services