Jamaica Jobs

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Assistant Front Office Manager

Excellence Oyster Bay

initiatives for the Front Desk team to ensure service excellence. Follow up on Guest Attention & Service ... operations, ensuring high service quality, operational efficiency, and compliance with established ...

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Logistics & Customer Service Director

J. Wray & Nephew

Customer Service & Logistics (CS&L) activities, ensuring timely and cost-effective delivery of raw ... and Customer Service strategies for all logistics and customer service activities in alignment ...

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Unit Manager

integrity and service excellence Key Responsibilities As a Unit Manager, you will play a critical role ... UNIT MANAGER Are you a dynamic, people-driven leader with a passion for sales excellence ...

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Front Office Vacancies

Ocean Coral Spring Hotel

operations, ensuring smooth and efficient service delivery. Manage, train, and motivate the front desk team ... inventory, and billing. Ensure compliance with all hotel policies, procedures, and service standards ...

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Training and Development Co-ordinator

Princess Hotels & Resorts

is responsible for designing, implementing, and evaluating employee training programs that support service excellence and operational standards. Working closely with the Training and Development Manager ...

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Project Manager (RMO) (JESS)

KPMG Jamaica (JESS)

for an experienced Project Manager to lead strategic initiatives and ensure operational excellence. Role ... and serve as the primary point of contact for service delivery. ​Lead and mentor a project team ...

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Assistant Manager, Commercial Contract Operations (JESS)

KPMG Jamaica (JESS)

, and Advisory. We’re seeking an Assistant Manager to champion efficiency, compliance, and service excellence ... . Core Competencies: Communication Customer Service Collaboration & Teamwork ​Stakeholder Management ...

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Technical Customer Support Manager (All Parishes)

Influx

Service Delivery Manager (SDM) to take ownership of client accounts, lead operational teams in BPO ... , training, and career development for leaders and agents. Drive operational excellence and standardization ...

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IT Program Portfolio Lead - (JESS)

KPMG Jamaica (JESS)

understanding. ​Customer Service: Commitment to quality outcomes and client satisfaction ... : Influence and maintain relationships across all levels. ​Technical Excellence: Problem-solving, data ...

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Human Resource Manager

ContactPoint 360

who thrive in a high-growth, high-impact environment. We’re not just a service provider—we’re a partner ... , driving employee engagement, operational excellence, and workforce development in alignment ...

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Lead Data Engineer (Ref DDS) (JESS)

KPMG Jamaica (JESS)

. ​Deliver quarterly service performance reports and manage client feedback and escalations ... Competencies Business Skills Clear and effective communication ​Strong customer service orientation ...

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Digital Transformation Analyst (JESS)

KPMG Jamaica (JESS)

communication ​Customer service excellence ​Teamwork and collaboration ​Stakeholder relationship ... team meetings, document actions, and drive project timelines. Identify and implement service ...

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IT Support - Tier 1

Technosoft Solutions Ltd.

, excellence, trust, accountability, mutual respect, and commitment , we strive to foster a culture ... , and mobile devices. Excellent communication and customer service skills, with a patient ...

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Legal Administrator Team Lead (Ref CCVC) (JESS)

KPMG Jamaica (JESS)

operational excellence and innovation. The Role As a CCVC Team Lead , you will supervise a team ... and quality-driven mindset. Leadership and people management skills. Customer service orientation ...

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Sales Specialist (Onsite)

ContactPoint 360

environment. We’re not just a service provider—we’re a partner in driving real results. ContactPoint360 ... of excellence. The person who will excel in this role has: 2-3 years of Professional Experience ...

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IT Risk and Compliance Specialist (IT Audit) (JESS)

KPMG Jamaica (JESS)

center supporting KPMG United States. We are committed to excellence, innovation, and building a team ... . Customer Service: Commitment to quality outcomes and stakeholder satisfaction. Collaboration: Build ...

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Call Centre Manager Sales

National Pen Company

about people and performance excellence and put our customers at the Centre ... Makes decisions quickly Ensures Supervisors are listening to calls to assess customer service levels ...

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Commercial Contract Operations Senior Analyst (Audit) (JESS)

KPMG Jamaica (JESS)

excellence for KPMG U.S. In this Senior Analyst role, you will be the single point of contact guiding ... , effective, responsible for mutual understanding. ​ Customer Service: accountable for high‑quality ...

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Compliance Audit Lead (JESS)

KPMG Jamaica (JESS)

communication, problem‑solving, analytical, and independent judgment skills in a customer‑service, team ... . ​ Customer Service : Quality outcomes for internal and external stakeholders. ​ Collaboration & Teamwork ...

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1. Country Manager 2. Senior Manager-Operations, Kingston Jamaica

Acerh Caribe Jamaica Ltd

driving operational excellence, optimizing processes, and maintaining high standards of service ... resources, and driving performance to meet organizational goals and service standards. Education ...

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Learning & Development Assistant Officer (JESS)

KPMG Jamaica (JESS)

communication and customer service skills Familiarity with web-based technologies and MS Office ... Now: Join us in delivering exceptional support and driving operational excellence. Submit ...

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Vice President, Fund Management - Insurance, Pensions & Collective Investments (IPC)

NCB Financial Group

oversight to the Fund Management Team, fostering technical excellence and a high-performance culture ... and manage relationships with external investment managers, service providers, and industry stakeholders ...

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Real Time Analyst

Advantage Communications

contact center operations to ensure optimal performance and service delivery. This role involves ... service levels, communicate with operations teams, and document actions taken throughout the day ...

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Shift Supervisor (JAMAICA)

Starbucks

legendary customer service to all customers by acting with a customer comes first attitude ... up with baristas during the shift to ensure the delivery of legendary customer service for all customers ...

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Sales Supervisor

and roofing industry. • Resolve customer complaints and service issues in a timely and professional ... capabilities. • Results-driven and committed to excellence. •High integrity and professional conduct ...

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Sales Manager

engagement Customer Relationship Excellence Build and maintain strong relationships with all customer ... through proactive engagement and service Performance Monitoring & Analytics Conduct real-time ...

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Operations Manager

Private Sector Organisation Of Jamaica

with integrity, respect, and service excellence. Accountability: Demonstrates strong ownership mindset with high ... The Private Sector Organisation of Jamaica is looking for a dynamic, analytical, and visionary ...

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General Manager

Postal Cooperative Credit Union

, and operational excellence. The successful candidate will oversee all departments, drive innovation ... , and member service delivery. Marketing, public relations, and community engagement. AUTHORITIES ...

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Finance Director

Great People Solutions (G.P.S.) Limited

, strategically-minded Finance Director to lead its finance function, strengthen operational excellence ... experiences and operational excellence. Toyota Jamaica Ltd. (TJAM) is Jamaica’s sole authorized distributor ...

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Store Manager

Starbucks

by training and holding partners accountable for delivering legendary customer service. Drives ... operational excellence in the store. Tools include, not limited to, Quarterly Business Review, Monthly ...

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Project Manager (Ref DDS) (JESS)

KPMG Jamaica (JESS)

RESPONSIBILITIES Service Delivery • Responsible for driving and overall management of assigned projects ... and implement standards, key measures and metrics; drive adoption and excellence in Agile and Waterfall ...

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Project Manager (Ref PRISM) (JESS)

KPMG Jamaica (JESS)

within the approved budget and schedule. ​ ​ ​ JOB RESPONSIBILITIES ​ Service Delivery ​ Manage ... ​ ​ ​ Apply Today! If you're ready to take your career to the next level. Let's achieve excellence ...

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Commercial Manager

Rubis

business results for both short and long term Ability to instil a culture of operational excellence and to be an agent of change Customer Service Management Excellent problem solving and analytical skills ...

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Compensation Analyst

EY Caribbean

by being exposed to various capabilities, service offerings, and sectors. Working in multidisciplinary teams - often directly with leaders of major organisations, including the public service and private ...

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Manager, Numbering and Technical Support

Office of Utilities Regulation

and service delivery by regulated ICT entities. Manages the development of key performance indicators ... of independent assessments of quality of service/experience metrics. Prepare enforcement ...