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Jamaica Jobs

technology programs and projects. ​Oversee project delivery, ensuring adherence to timelines, budgets ... . ​Customer Service: Commitment to quality outcomes and client satisfaction. ​Collaboration & Teamwork ...

Support Services (JESS) About Us: KPMG Jamaica Extended Support Services (JESS) is a dynamic delivery ... . Customer Service: Commitment to quality outcomes and stakeholder satisfaction. Collaboration: Build ...

experiences • Share market insights and client feedback with colleagues to enhance service delivery ... exceptional client service while maintaining the highest regulatory and ethical standards. POSITION ...

) Join JESS, KPMG Jamaica’s delivery center, supporting KPMG U.S. with mission‑critical IT compliance ... communication, problem‑solving, analytical, and independent judgment skills in a customer‑service, team ...

Purpose: The Quality Assurance Analyst ensures that all calls meet quality and compliance standards while supporting agent development. This role requires fluency in Spanish and English to evaluate ...

to: Chief Executive Officer Direct Reports: All Warehouse Personnel and Delivery Team ... for warehousing and delivery operations to align with company objectives and maximize efficiency ...

and efficient operation of forklift equipment and the accurate picking, storage, and delivery of goods ... , maintaining safety standards, and delivering a high level of service to customers. Key ...

and drive test KPI 2. Responsible for the wireless network optimization project delivery, rollout site ... delivery, trouble shooting, etc)- Optimizes new and existing network elements, links budget analysis ...

: Service-driven with the ability to manage customer expectations and ensure the delivery of quality ... Job Summary : The AVP - Digital Transformation has responsibility for the delivery of multiple ...

and meet delivery timelines. External Contractor Management — Select, negotiate, and manage contracts ... service quality, and handle relationships to support peak demands or specialized needs. Dispatching ...

and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers ...

and technology in service to both internal and external customers. The Customer Experience ... to the business by providing superior customer service through the Contact Center, enabling the client ...

that the sales team adheres to the respective routes and schedules, to allow for efficient service delivery ... are consistently met and market share is increased through exceptional customer service, strong ...

  • Not disclosed
  • Updated 26/01/2026
  • St. Ann

competitive pricing, quality standards, and reliable delivery. Establish and maintain approved supplier lists ... with company policies and audit requirements. Oversee invoice matching processes (PO, delivery note ...

for supported work. JOB RESPONSIBILITIES Service Delivery Facilitating engagement resource’s background checks ... OVERVIEW: KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS ...

up with baristas during the shift to ensure the delivery of legendary customer service for all customers ... legendary customer service to all customers by acting with a customer comes first attitude ...

processes. JOB RESPONSIBILITIES Service Delivery Lead process discovery and mapping sessions using ... OVERVIEW: KPMG Jamaica has a delivery center named Jamaica Extended Support Services (“JESS ...

, improvement and delivery of Security training. Coordination and support with client(s), National ... Security Management or National Security and/or Military Service (Commission Level) - Detailed ...

or service selection * Adhere to all company guidelines regarding the delivery of sales ... exceptional service to customers during each interaction * Address all customer concerns and inquiries ...

on delivering exceptional sales results and high customer satisfaction * Provide exceptional service ... in discovery dialogue designed to determine their needs and best programming, product or service ...

the company. •Delivery and pickup of items, documentation. •Be willing and able to perform tasks ... on shipments being cleared. Provide support in the physical dispatch of shipments when necessary. Delivery ...

that the service delivery and management of Small Business client experience across several business lines ... service delivery timeframes. Educate Small Business on the resources and facilities ...

, as required Ensures that the service delivery and management of Small Business client experience across ... and actioned within agreed service delivery timeframes. Educate Small Business on the resources and facilities ...

. Support receiving and delivery activities, ensuring correct documentation, product condition ... , etc.) Demonstrated ability to: o Support production processes o Provide good customer service o ...

members to ensure that issues are routed to the appropriate departments. Liaise with service ... . Working knowledge of electronic delivery channels i.e. ABMs, IVR, POS, Call Centre and Internet ...