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Jamaica Jobs

customer’s needs and guide the customer accordingly • Resolve product or service problems ... knowledge and use of departmental resources, policies and procedures • Maintains acceptable call lengths ...

>Summary/Objectives Selling Digicel Mobile product and services, which includes ... Sound knowledge of the Internet Must be customer oriented Ability ...

are knowledgeable of new product information.  Manage all social media activities at the store level  Perform ... in Computer Skills/Training (Microsoft Office Suite)  Firm knowledge in Paymaster and Bill-Express payment ...

with a wide range of inquiries, including billing education, product information, order status, technical ... to ensure knowledge progression from lower complex customer needs to higher complex customer needs ...

subject Special Knowledge and Competencies: Excellent customer service and teamwork skills. Ability to communicate effectively, both orally and in writing. Sound knowledge of PC application software ...

development, drive for excellence, a strong knowledge of the account’s or business’s product ... information, calibrate knowledge and performance, and motivate agents to learn and excel Attend ...

to improve product visibility and market penetration Identifying and maintaining “key” accounts ... particularly in FMCG sales Good organization and time management In-depth knowledge of the wholesale ...

/concerns and help them define product/project needs and desires Listen attentively to customers in order ... computer tools and navigating between applications Intermediate/advanced knowledge of customer service ...

to ensure alignment and seamless execution. Partner with Sales, Product, and Engineering to define ... , and facilitate change Knowledge of IT hardware terminology Ability to review current processes and procedures ...

environment. Much of the work at FAST happens on our client sites as part of our product implementations ... process. Salary to be determined by the education, experience, knowledge, skills, abilities ...