Reporting to the Site Manager, the individual will be responsible for ensuring effective management, oversight and overall guidance of the facilities and security department.
We are seeking a Senior Ops Manager to lead a team of Operations Managers,Supervisors and agents as well as meet and exceed the Int'l Telecommunications Client's and their customers' expectations.
Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, customer satisfaction management, contract commitments delivered within cost targets, overall profit and revenue growth.
The mission of the job is to ensure the overall resource optimization, Real time analysis, client satisfaction and account profitability objectives by ensuring that contractual key performance indicators are met.
Under the supervision of the Branch Manager, the Administrative Assistant is responsible for providing administrative support to ensure the efficient operation of the branch office.
Provides Clerical and Administrative support to the Human Resources Department on all personnel matters and assists with the coordination of Training Sessions and Recruitment activities.