The Director of Operations provides strategic and operational leadership to drive organizational excellence, optimize performance, and deliver superior client outcomes within a dynamic BPO environment.
Blewstream is hiring Collection Associates who has experience mainly dealing with difficult customers via phone calls.
This role includes greeting customers and offering exceptional customer service as per company standards. The incumbent answers any inquiries customers may have and helps them with their shopping needs.
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The purpose of the Manager, Contact Center (BPO) is for establishing, managing, and directing the execution of all the customer operations policies and processes; and managing the contact centre’s portfolio.
Amplia Communications Limited is seeking to recruit an energetic, knowledgeable, passionate and people focused leader to join our dynamic Field Sales team.
Amplia Communications Limited is seeking to recruit an energetic, knowledgeable, passionate and people focused leader to join our dynamic Field Sales team.
Customer Service Support , utilizing CRM to assist sales team with client updates, including updating of information and ensuring all clients details are listed. Working with Regional Sales Managers to optimize revenue opportunities.
Effectively manage productivity, drive performance in alignment with targets, ensure the team consistently meet set benchmarks, implement best practices, leverage performance metrics to maintain compliance with industry regulations and standards, fostering a results-driven&high-achieving environment