Systems & Network Administrator

Work alongside our technical team in providing IT servicesat all levels (Tier 1 through Tier 3) of support to all departments in the organization. 

Communicate well with our DevOps team to manage/monitor/evolve databases and other internal infrastructure. 

Monitor and support our voice systems by collaborating with our teams on failover strategies, SIP diagnostics, and ticket resolution with our carriers. 

Configure, monitor, and maintaincritical network infrastructure. Such as routers, switches, firewalls, wireless access points, etc. 

Manage IP addressing, VLANs, and DNS/DHCP services across the network while keeping documentation up to date in our IPAM systems. 

Secure and deploy security services such as our IDS/IPS and SIEM (Security Information and Event Management). 

Plan and execute network upgrades and changes with minimal disruption to business operations. 

Perform regular network/systems audits and manage/evolve network/systems topology and configuration documentation. 

Collaborate with vendors and service providers to ensure proper operation of external connections and services. 

Bachelors’ degree in Computer Science, Information Technology orrelating field is required. Equivalent combination of experience and education will be considered. 

A minimum of one-years’ experience with Linux Red Hat, CentOS, or openSUSE. 

Intermediate to Expert in Linux Prompt/Bash/Zsh Skills  

Intermediate or higher SQL knowledge (MySQL, PostgreSQL) 

A minimum of one-years’ experience with virtualization technologies (VMWare or ZenServer preferred) 

Experience with Load Balancing strategies. 

Solid understanding of network services such as DNS, DHCP, SYSLOG, etc. 

Knowledge of Active Directory administration 

Out Of Band Hardware Diagnostics and Maintenance (e.g. iDRAC) 

Network Packet Capture (Wireshark, tcpdump, etc) 

High Availability Proxy Management (e.g.HAProxy) 

Linux Security/Hardening (e.gModSecurity) 

Ability to maintain calmness in challenging situations 

Ability to build and maintain relationships at the employee and senior management level 

Excellent verbal and written communication skills.  

Excellent interpersonal and customer service skills. 

Excellent organizational skills and attention to detail. 

Excellent time management skills with a proven ability to meet deadlines. 

Ability to prioritize tasks and to delegate them when appropriate. 

Ability to function well in a high-paced and demanding environment– sense of urgency. 

Ability to work as part of a team and to work collaboratively with individuals from other departments 

Ability to execute on projects from inception through to completion. 

Methodical approach, detail oriented, highly organized, and strong communication and time management skills 

Ability to work in a fast-paced environment