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Jamaica Jobs

The incumbent will be responsible for managing and monitoring the computing resources at our Central Office and DCs and will provide support to end-users, troubleshooting technical issues, and resolving network or system problems.

The Technical Support Officer is responsible for delivering comprehensive technical support across the organization focusing on Windows servers, Fortinet devices, the SAP application and Anti-Virus support. The incumbent will provide support to all users across the organization, as required.

Working at Alorica, your mission will be to provide quality services to Customers via phone, make effective recommendations in order for customers to make informed decisions.

Apply to join our winning team and enjoy a rewarding career in Technical Support.

Senior Network Administrator Location: Kingston, Jamaica (with oversight of branches in Portmore, Savannah-La-Mar, Montego Bay, and Santa Cruz

In this role, you will be responsible for assisting with the identification and research of new acquisitions and newly affiliated entities related to Private Equity Center of Excellence (PE-CoE) accounts.

responsible for developing, implementing, and maintaining information security strategy and programmes. Key focus: lead the company’s efforts to achieve and maintain ISO 27001 and SOC 2 certifications: implement security controls and ensure optimal use of various security solutions

Working at Alorica, your mission will be to provide quality services to Customers via phone, make effective recommendations in order for customers to make informed decisions.

Working at Alorica, your mission will be to provide quality service to customers via phone, offering effective recommendations to help them make informed decisions. Now hiring for PM shifts — receive a $500 hiring bonus for accepting your PM offer!

As a Technical Support Representative, you will play a crucial role in providing exceptional customer service by assisting clients with technical inquiries and problem resolution.

This role will liaise with IT and other business representatives to ensure project pipelines are understood and reflected in IT Risk & Security's resource planning.

Working at Alorica, your mission will be to provide quality services to Customers via phone, make effective recommendations in order for customers to make informed decisions.

Working at Alorica, your mission will be to provide quality services to Customers via phone, make effective recommendations in order for customers to make informed decisions.

This role is responsible for performing various tasks in accordance with standard operating procedures for: maintaining, updating, and creating policy, procedure, and guidance (“PPG”); leadership reporting; project management; PPG quality controls.

In this role, you will be responsible for ensuring cybersecurity quality assurance and vulnerability coordination, maintaining application records inventory, and producing comprehensive metric reports.

Help Desk Administrator

Working at Alorica, your mission will be to provide quality services to Customers via phone, make effective recommendations in order for customers to make informed decisions.

We are seeking skilled Spanish-speaking professionals to join a dynamic technical support team. In this role, you will provide high-quality customer service and technical assistance, helping users resolve issues and optimize their experience with our products.

Are you passionate about data integrity, systems optimization, and enhancing the employee experience through technology? We’re looking for a Human Resource Information Systems (HRIS) Analyst to join our team and be the go-to expert for all things HRIS!

Diagnose and resolve network issues and connectivity issues Troubleshoot computer hardware and network hardware problems Assist with network configuration and setting up network devices Implement network security measures through various protocols

Drive B2B sales of software solutions to large retail enterprises. Identify client needs, build relationships, deliver tailored demos, and close deals to support growth and digital transformation.

We are looking for a skilled Configuration/Implementation Engineer with experience in Telecom Revenue Assurance (RA) and Fraud Management (FM).

We are looking for a skilled Configuration/Implementation Engineer with experience in Telecom Revenue Assurance (RA) and Fraud Management (FM).