The successful candidate will be handling escalated enquiries and check the work of the team to ensure projects are conducted effectively and recommendations and reports are done accurately and in a timely manner.
The Helpdesk Support Specialist will be responsible for providing tier 1 level technical support to end users on computer systems, hardware and software. Responds to queries via telephone, instant messaging and email.
The position holder is responsible for supporting and maintaining the company's Microsoft Windows desktop operating environment, servers business applications as well as all other IT related hardware/software.
Project Management of an IT Project in Kingston, Jamaica
Group Management Information Systems (MIS) Analyst