’ experience) •Bachelor’s degree in Business Administration, Retail Management, or a related field ... service standards tailored to international travellers and local shoppers. •Familiarity with Retail ...
: Associate’s Degree in Information Technology, Computer Science, or related field Professional ... end-user support (onsite and remote), resolving hardware/software issues, and managing service ...
in the development, review, and revision of the department's service charter, standards, policies ... Service Level Agreements (SLAs) to govern the flow of work between the department and other departments ...