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Jamaica Jobs

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work ...

inbound customer prospects per day in a fast-paced, call center environment. Your goal is to close ... months BPO/Call Center experience Goal Crusher. Consistently perform on a variety of dimensions ...

preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent written ... issues To interface with respective work center for resolution of complaints. Manage resolution ...

about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class ... call lengths, while remaining friendly, informative and helpful • Maintains productivity and quality ...

. Manages call lists, prepares and analyzes data and makes program changes designed to achieve client ... management and recommends solutions and changes for improving overall Contact Center financial ...

internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

call center agents to work on specialized projects in customer service and sales. We are located ... At least 6 months BPO/Call Center experience. Excellent telephone etiquette and ability to speak ...

, call center environment preferred. Demonstrate superior telephone skills with good written ... and performance excellence and put our customers at the center of everything we do. Join our diverse, in-house ...

THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... interaction REQUIREMENTS: * Sales experience in a call center or similar business environment * 3 CXC ...

recruiting responsibilities. Experience in a call center environment is a plus, but not required ... Responsibilities Deliver high quality candidates by utilizing strategic sourcing and pipelining ...

THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... REQUIREMENTS: * Sales experience in a call center or similar business environment * 3 CXC subjects ...

contact center solution provider with 15+ years of experience in the American and Canadian markets ... using communication tools. Duties and Responsibilities: Process inbound and outbound call traffic ...

and the ability to pass internal assessments. 6 Months Sales Experience Sales Experience in a Call Center ... Overview Our Sales agents provide world-class customer service representatives over the phone ...

). Network hardware and software support experience (Optional). Minimum 1 year supporting personnel in a call center environment (Optional). Minimum 1 year supporting CCaaS software such as Talkdesk, Five9 ...

Summary: ​ KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS ... day to day performance, ensure tasks get completed and provide guidance. —Perform Pre-Call and Post ...

of previous customer service or call center experience is a plus. Excellent communication skills ... information, order status, technical issues, and general assistance. First Call Resolution: Analyze ...

times. Achieve set revenue targets and call quality objectives. Advise and influence clients’/ customers on the payment options for debt recovery. Handle each call promptly and in the correct manner ...

contact center programs. The individual in this role must be receptive to this feedback and willing ... by providing superior customer service through the Contact Center, enabling the client to offer ...

acceptable call lengths, while remaining friendly, informative and helpful • Maintains productivity ... Overview Our Claims Agents deliver relevant information and resolution to our client’s customers ...

multiple tasks and meet all deadlines. MUST HAVE: Strong Time Management and Call Center Payroll ... and Payroll Administrator for our contact center. The successful candidate will support our Human ...

the customer accordingly. • Maintains acceptable call lengths while remaining friendly, informative ... Overview This is an exceptional growth and development opportunity for Customer Centric individuals ...

  • Not disclosed
  • Updated 30/04/2024
  • St. Ann

the customer accordingly. • Maintains acceptable call lengths while remaining friendly, informative ... Overview This is an exceptional growth and development opportunity for Customer Centric individuals ...

health of employees (professionals on call) Work from Home Allowance – Special allocation to offset ... We are a global leader in Business Process Management and optimizing the Customer Experience ...