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Jamaica Jobs

center teams. Work with Contact Strategy and senior management to accurately forecast call volumes ... necessary adjustments to optimize productivity. Analyze call center data and provide insights ...

The Call Center Workforce Management (WFM) Administrator will partner with the Workforce Management team in monitoring real time inbound call traffic to ensure optimum efficiencies and will work ...

* An exciting, fast-paced call center environment centrally located in Kingston * Competitive base hourly ... Join us at our Open House, and take the first step toward an exciting opportunity! 📞💼 📍7 ...

JOB SUMMARY To assist with functions of the Bid Coordination, Administrative Services and Call Center activities of the Facilities Management Services and ensure prompt and consistent and efficient ...

. They have a call center or workflow-oriented background, and world-class customer service skills. The primary ... of departmental resources, policies and procedures • Maintains acceptable call lengths, while remaining ...

THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ...

applications, Contact Center tools, and other Contact Center functionalities. • Manage Virtual Call Center ... for Contact Center functionality by analyzing data, identifying trends, and performing root cause analysis ...

internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

required. Call center experience required, previous technology and/or cellular sales or equivalent ... for saving and retaining customers who are requesting to disconnect or downgrade service. Every call ...

THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ...

and Mathematics Skills Needed: 6 months - 1 year call center experience or more preferred. Clear speaking voice ... Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service ...

internal assessments. 6 Months Sales Experience Sales Experience in a Call Center is an asset ... Overview Are you a Masters in Sales? Do you have a great personality and love working with people ...

. Qualifications Associate degree in business preferred. · Minimum of 5 years Quality Assurance, Call Center and/or Customer Service experience required. · Prior supervisory or management experience ...

education preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent ... Job Description Title: Customer Service Representative East/West Role: As a dynamic and customer ...

The opportunity: Full-time positions An exciting, fast paced call center environment centrally located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...

) while supporting all contact center programs. The individual in this role must be receptive to this feedback ... to the business by providing superior customer service through the Contact Center, enabling the client ...

leadership or supervisory experience, preferably in an inbound or sales-focused contact center setting ... Are you a driven and dynamic leader with a passion for coaching and developing sales teams ...

excellence and put our customers at the center of everything we do. Join our diverse, in-house, team ... of one (1) year of customer service experience. The ideal candidate will come from a call centre, credit ...

Summary: To ensure success, the Training Manager is expected to understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results ...