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OPEN HOUSE - BARNETT TECH PARK LOCATION-OFF FAIRFIELD MAIN ROAD MONDAYS TO THURSDAYS FROM 10 AM TO 4 PM

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Provides Customer Services and Sales via the telephone, resolves and responds to customers’ queries; installs and disconnects calling features; provides internet helpdesk support for Jamaica and Regional Offices and other services introduced by the Company.

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The Multinational Account Manager is responsible for growing revenue for Antigua & Caribbean Multinational customers within their assigned sector

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The CNI Design Technician will support CNI designs and implementation of the External Network plant for the provision of economical and efficient on-demand service to the customer whilst ensuring compliance to company standards and specifications

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The Sales Engineer supports the CWB sales productivity and deal flow by securing the technical closure of more complex enterprise class solutions.

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Responsible for Performance tracking of all Operations KPI metrics. Along with development of new performance KPI’s for all nodes in the fixed voice and Broadband network.

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Responsible for working with Customer experience team to capture and track contact center stats, Fields services reporting, and all related customer issues

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To sell & represent LIME’s products & services in the Small, Medium Enterprises (SME) Segment. Achieve & exceed sales targets & set objectives.

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Responsible for delivering all reporting requirements for the performance team and supporting key documentation standards/Tracking.

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Engineering support for Commissioning, Integration and System Acceptance Testing (SAT) of CS Core Network elements. High level customer service through the efficient troubleshooting of issues as they arise and communicating the necessary recommendations for improvement.

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Operation & Maintenance Engineer in charge of the Installation, operation and maintenance of all software applications.

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a key leader to maintain relationships with telecommunications operators, to enhance the projects implementation and improve customer satisfaction.

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Retail management, including sell-out and inventory management, data analysis, projects risk warnings etc within the Country/ Region

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Analyzes center and agent historical performance, generates forecasts, generates schedules, and manages schedule changes while ensuring the successful delivery of quality service to the Clients.

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Customer Care Associates needed to start immediately in our Kingston and Portmore locations!

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Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

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Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

Not for me

Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

Not for me

Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

Not for me

Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years, we have evolved into a Total Communications and Entertainment provider by broadening our

Not for me

Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

Not for me

Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

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The Team Leader supervises and coordinates the day to day activates for their teams to ensure that various business needs are met and that KPIs have been achieved through the use of unique strategies, excellent customer service and the utmost professionalism.

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Reporting to the Site Manager, the Senior Supervisor is responsible for the day to day call centre operations within the assigned lines of business which specialize in providing the ultimate customer experience for various telecom services.

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BUSINESS DEVELOPMENT EXECUTIVE – MOBILE DIVISION

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