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  • Negotiable
  • Updated 08/12/2016
  • Curacao

is accountable for the administrative, financial, and risk management operations of the business unit, to include the development of a financial and operational strategy

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is accountable for the administrative, financial, and risk management operations of the business unit, to include the development of a financial and operational strategy

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IBEX Global- Jamaica is seeking a BPO Trainer with experience training for International Telecommunications company.

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ensure that bank reconciliations are completed based on agreed timelines. To promote improvements in the efficiency, integrity and controls of the bank reconciliation process. Primary Accountabilities As an integral member of our Shared Services Team,

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ensure all financial statements are completed based on agreed timelines and standards.

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To configure PS equipment, trouble shooting, maintain the IMS network

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Responsibilities include timely collection of unpaid claims, appealing denials, collections of underpayments, and documenting collection activity in the billing system. You will be required to research and resolve unpaid claims and rejections and request insurance changes through billing system.

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The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

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To provide support, leadership and guidance to a team of Customer Service /Sales Representatives while ensuring the successful delivery of quality service to the Clients.

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To provide support, leadership and guidance to a team of Customer Service /Sales Representatives while ensuring the successful delivery of quality service to the Clients.

Not for me

The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

Not for me

Configure PS equipment, trouble shooting, maintain the PS network

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configure CS equipment, trouble shooting, maintain the CS network

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Responsible for targeting partnership with the key account, to establish technical relationship with key customers and internal technology and product groups and also third-party vendors to develop Solutions for key accounts.

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Support our customers in all technical aspects and improve the relationship with our main Service Provider accounts. Identify and qualify sales opportunities, then take initiative with account team to secure business that leads to revenue generation.

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As our Customer Service Professional, you are responsible for delivering superior customer service in a prompt, respectful and courteous manner, to ensure all customers’ requests or concerns raised through our multichannel Contact Centre are resolved with the highest level of quality.

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Service Delivery Manager

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POSITION SUMMARY: The FULFILLMENT AGENT is responsible for the processing, packaging and updating of all Direct Sales Orders, analysing and resolving customer queries in a timely and efficient manner (oral and written), working in teams to

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Responsible for the sale of telecom/ICT products/services. Customer Relationship Management with the key accounts’ customers. Achieve the organization target of sales, marketing and revenue. Establishment and improvement of Brand influence of Huawei and product/solutions.

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