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Jobs

The purpose of this position is to provide assistance to the office Manager with regard to the collecting of cash from the customer, while consistently providing service that exceeds customer’s expectations. Please note that this is a 1-year contract.

OPEN HOUSE - June 4, 2026 - SALES AGENTS NEEDED 9:00AM-2:00PM VXI JAMAICA- 7 COURTNEY WALSH DRIVE, KINGSTON AMAZING BENEFITS AND A DYNAMIC WORK ENVIRONMENT ARE WAITING FOR YOU!

At Alorica Jamaica, our Reservations Specialists are the backbone of the customer travel experience — sharp, professional, and always one step ahead.

We are seeking customer service professionals who are passionate about delivering excellent service and building strong customer relationships.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies.

The Call Center Workforce Management (WFM) Administrator will partner with the Workforce Management team, monitors real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.

Seeking passionate and committed individuals who are team players and willing to grow with the organization.

The purpose of this position is to exceed the weekly sales target by successfully completing as many sales transactions as possible, while ensuring that customer's service request are being managed in line with the standards set by the company. Please note that this a 1-year contract.

We are seeking a results-driven Call Center Manager to serve as the primary liaison between our clients and internal operations.

Are you passionate about empowering sales teams to reach their full potential? If you’re a natural communicator with a knack for coaching and a deep understanding of sales strategies, we want you on our team!

Join Alorica as a Premium Customer Service Agent and start the year with growth, great perks, and a supportive team. You’ll deliver standout service over the phone, guide customers with confidence, and shine in a role where excellence is celebrated.

Job Aim: To adequately service the LFSL customer base with the myriad of services offered by the company and ensure superior customer service to all customers whether internal or external.

Manage equipment leasing files from application to funding. Review documentation for compliance, handle PPSA registrations and lien searches, resolve broker/sales issues, and conduct audit calls. Requires strong multitasking, attention to detail, and professional communication.

Earn up to USD 300 Sign-On Bonus. Get hired on the spot!! Daily Walk-In Interviews. Employer Contributed Pension after 6 months. Exciting 90 & 180 Day Salary Increases.

B2B Outbound Sales Advisor

Are you a driven and dynamic leader with a passion for coaching and developing sales teams? Do you thrive in a fast-paced, target-driven environment?

If you are a dynamic, numbers driven, personable and energetic individual capable of high-level, strategic analytical thinking and collaborative planning, then Centerfield Jamaica is interested in you!

To respond to customers’ queries and complaints via the (phone, email and webchat) providing clear and accurate information regarding company services, billing and retention.

$500 HIRING BONUS! At Alorica Jamaica, our Reservations Specialists are the backbone of the customer travel experience — sharp, professional, and always one step ahead.

The Workforce Management Supervisor is responsible for overseeing real-time workforce operations to ensure efficient scheduling, adherence management, and service level achievement within the contact center.

Hablas inglés y español? ¡Únete a iQor en Trinidad para una grand oportunidad! Do you speak English and Spanish? Join iQor in Trinidad for a rewarding opportunity!

Customer Service Representative (CSR)

Join Alorica as a Premium Customer Service Agent and start the year with growth, great perks, and a supportive team. You’ll deliver standout service over the phone, guide customers with confidence, and shine in a role where excellence is celebrated.

As a Customer Solutions Advocate, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional customer service over the phone and through various communication channels.